freeCOURSE

BUNDLES

SOCIAL MEDIA eForcePEI.ca edition

HR FUNDAMENTALS eForcePEI.ca edition

WORKING WITH DIFFICULT PEOPLE

MARKETING ESSENTIALS

Intro to Social Media for your BusinessUsing Social Media to Sell Products & Services Creating & Managing your Brand OnlineIntegrating Social Media into your BusinessBridging the Gap with your Customers through Social Media Tools & Applications for Social MediaMeasuring Return on Investment of Social Media

Employment Standards Occupational Health & Safety Introduction to Human Rights

Advertising Costs, PR PaysIntroduction to MarketingMarketing & EthicsPlacePlanning & PeopleProduct & PricePromotionUsing Online Strategies to Accelerate Sales PerformanceUsing Web Analytics to Increase Sales

Dealing with MicromanagersHow to Work with Aggressive PeopleHow to Work with Manipulat ive PeopleHow to Work with Negative PeopleHow to Work with ProcrastinatorsHow to Work with Self-serving PeopleIdenti fying Diff icult People

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MARKETING IN THE DIGITAL AGE

FACEBOOK IN THE WORKPLACE

Reaching Customers Digital ly Helping Customers Find You Managing Your Corporate Reputation Online

Signing In & Sett ing UpPosting UpdatesUsing GroupsUsing the Photo ToolsUsing the Private CommunicationCreating & Organizing EventsAdministering a Workplace Network

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LEADING TEAMS

IMPROVING LEADERSHIP SKILLS

WOMEN IN LEADERSHIP

WORKPLACE CONFLICT

BASICS OF BUSINESS MATH

FINANCIAL LITERACY for non-financial professionals

Managing Confl ictPersonal Confl ict StylesRecognizing & Responding to Confl ictStrategies for Resolving Confl icts

Analyzing Financial Statements Cash Flow Management Essentials Financial StatementsPrinciples of Accounting & FinanceThe Essentials of Budgeting The Time Value of Money & Investment Decisions

Averages & EquationsCharts & GraphsPercentages & RatiosUsing Whole Numbers & Decimals

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Building Trust & CommitmentDealing with Confl ictDeveloping the Team and its CultureEstablishing Goals, Roles & GuidelinesFostering Effective Communication & CollaborationMotivating & Optimizing Performance

The Reality of Being a First-Time ManagerFacing Challenges as a First-Time ManagerPlaning an Effective Performance AppraisalCreating a Plan for Performance ManagementDetecting & Dealing with Performance Problems

Becoming an Inspirational LeaderAssessing Your Own Leadership PerformanceLeading through Posit ive Influence

Gender & LeadershipChoosing to Lead as a WomanCareer & Family Challenges for Women Leaders

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EFFECTIVE HIRING

THINKING STRATEGICALLY & MANAGING RISK

Applicant Screening : The First Step in Hir ing the BestConducting an Effect ive Hir ing Interview Hitt ing the Recruitment Bul l 's-eye Ensuring Onboarding Success

Thinking Strategical ly as a Manager Using Strategic Thinking to Consider the Big Picture Identi fying Risks in Your Organization Assessing Your Organization's Risks Responding Effect ively to Risks

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FIRST TIME MANAGER ESSENTIALS

The 7 Essential Skills program includes training on the most popular

skills sought after by employers.

How to Write Clearly and Concisely Communicating with Confidence Listening EssentialsDelivering a PresentationProblem Solving: The Fundamentals Building Relationships and Credibil i ty Identifying Diff icult People

Developing a Growth MindsetManaging Pressure & StressPersonal Accountabil i tySelf-organization & Overcoming Procrastination Uncovering & Uti l izing our Talents & Skil ls Becoming More ProfessionalProfessional Networking Essentials

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7 ESSENTIALS TIER 2

7 ESSENTIALS TIER 1

DIVERSITY ON THE JOB

CROSS CULTURAL COMMUNICATIONS

SMALL BUSINESS MANAGEMENT

NON-PROFIT ESSENTIALS

DAY-TO-DAY PERFORMANCE MANAGEMENT

PROFESSIONAL NETWORKING ESSENTIALS

BUSINESS WRITING

SELLING

PERSONAL PRODUCTIVITY IMPROVEMENT

Principles of Accounting & FinanceCash Flow ManagementFinancial StatementsThe Essentials of BudgetingIntroduction to Information SecurityBuilding Your Inf luence as a LeaderMission & GoalsTalent Management: BasicsUsing E-mail , the Internet & Social Media Safely

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Becoming a Registered CharityCreating a Board that Works for YouCreating an Effect ive Non-Profi t Pol icy FrameworkGett ing a Handle on Good GovernanceSocial Fundraising What is Risk?What is Risk Management?What is a Non-Profi t Organization?

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Bridging the Diversity GapYour Role in Workplace Diversity

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Communicating Across CulturesCommunicating with a Cross-cultural AudienceCulture & i ts Effect on CommunicationDispute Resolut ion in International ContractsImproving Communication in Cross-cultural Relat ionships

ADMINISTRATIVE SUPPORT PROFESSIONALS

OPERATIONS MANAGEMENT ENGAGING GEN-Y

Inventory ManagementProduct & Service ManagementOperations Management & the OrganizationOperations & Supply Chain Management

Common Administrat ive Support TasksInteracting with OthersMaximizing Your Relat ionship with Your BossPutt ing Your Best Foot ForwardRepresenting Your Boss

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PROJECT MANAGEMENT for non-project managers

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Ini t iat ing & Planning a ProjectManaging a ProjectProject Management FundamentalsTransit ioning into a Project Management RoleTroubleshooting & Closing the Project

The Who, What & Why About Gen-YHow Do I Attract & Retain Gen-Y EmployeesHow Do I talk to My Gen-Y Employees?How Do I Motivate My Gen-Y Employees to Perform?How Do I Manage the Expectat ions of my Gen-Y Employees?

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Closing the SaleMastering Cold Call ingQuali fying Sales Prospects

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Avoiding Grammatical ErrorsHow to Write Clearly & ConciselyKnow Your Readers & Your Purpose

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Managing Meetings for Productivi ty & Effect ivenessSelf-organization & Overcoming ProcrastinationManaging Your WorkspacePreparing for an Internal Intewview

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Developing Confidence Finding Opportunit ies to Make Connections

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How Do I Deal with Diff icult Personali t ies & Confl ict Resolut ion?How Do I Deal with Poor Employee Performance?How Do I Manage Absenteeism & Sick Leave Abuse?How Do I Minimize Employee Turnover?

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PUBLIC SPEAKING & PRESENATION SKILLS

Creating a Presentat ionDelivering a Presentat ionPlanning a Presentat ionHandling Diff icult Questions as a PresenterConfident Public SpeakingPreparing Effect ive Speeches

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CUSTOMER SERVICE----

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Communication Ski l lsConfl ict, Stress & Time ManagementCustomer InteractionsCustomer Service Confrontat ion & Confl ictBui lding Rapport in Customer Relat ionshipsCustomer Service over the PhoneThe Customer Service Representat ive

MANAGING YOUR CAREERCreating a PlanGett ing on the Right TrackLeveraging the Performance AppraisalProfessional Networking EssentialsYou and Your Boss

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SUPPLY CHAIN MANAGEMENT*also available in French

Bidding ProcessPreparing to Bid in Competit ionsStrategies for Winning Competit ions

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TOOLS FOR GETTING READY*also available in French

A Guide to New & Updated Workplace-related Legislat ionNavigating Government Programs & ResourcesUsing Labour Market & Other Information as a Competit ive Tool

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MICROSOFT OFFICE 2016 PROGRAMSBEGINNING POWERPOINT

BEGINNING WORD

BEGINNING EXCEL*also available in French

BEGINNING OUTLOOK

INTERMEDIATE WORD

INTERMEDIATE EXCEL

Introduction to PowerPointModifying and Formating SlidesFormatting Text Boxes & Working with Graphic ContentWorking with Graphic, Audio, & Video ContentConstructing & Modifying Tables & Charts

Working with the Interface & Performing Basic TasksFormatting TextCustomizing Options & Using Document ViewsCreating & Formatting TablesHeaders, Footers, Page Numbering, & LayoutUsing the Navigation Pane & Creating Lists

Creating, Edit ing, & Saving WorkbooksFormatting DataData Presentation StrategiesFormulas & FunctionsCharts, Tables, & Images

Getting to Know OutlookManaging Conversations and E-MailManaging Attachments, & Inserting Items and SignaturesOrganizing ContactsUsing the Calendar to Schedule Appts, Events & TasksConfiguring & Managing Meetings & Notes

Using I l lustrations, Styles, & ThemesDesigning & Formatting I l lustrationsAdvanced Table CustomizationMaintaining, Protecting, & Reviewing DocumentsReferences, Proofing, Mail Merges, & FormsSharing & Collaborating on Documents

Customizing Views, Styles, & TemplatesCreating Custom Visual EffectsWorking with DataMacros and Advanced QueriesPivot Tables and Advanced ChartsShare, Review, & Collaborate

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ADOBE PHOTOSHOP CC 2015

ADOBE ILLUSTRATOR CC 2015

ADOBE ACROBAT DC

GOOGLE APPS FUNDAMENTALS

GOOGLE ANALYTICS

WHMIS 2015

FOOD SAFETY

BasicsCloning & EditingEnhancement Tools & Techniques Paths & Techniques File Types & Color Editing Layers & TypeSelection Tools & Techniques

Introduction & New FeaturesFundamentalsGradients & Bitmap ImagesToolsAdvanced Tools & EffectsWorking with the Pen Tools & ObjectsDrawingWorking with Text

Adobe Acrobat DC FundamentalsWorking with Adobe Acrobat DC

Analytics APIs & ToolsFundamentals & Data CollectionReports Conversions & Tags

Docs & SheetsGmail & CalendarGoogle DriveSlides, Sites, & Google+

Food Allergen SafetyFood Safety Handling

Introduction to WHMIS 2015 Hazardous Materials in the WorkplaceLabelsThe Safety Data Sheet (SDS) Workplace Controls

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Contact us TODAY to get started!

www.eForcePEI.ca

(902) 566-9372

training@eforcepei.ca

@eForcePEI