Conceptualised & Organised By

Focusing on business expansion organizations tend to ignore glaring red flags as a one off, the duplicity

multiples and blows a huge hole in the company’s reputation and bottom-line when its true nature is

discovered. The fact that powerful people could be jailed and denied bail is a paradigm shift in Indian

consciousness.

Working environment, process and strategy while dealing with suspected or confirmed incident cases of

fraud need to evolve and keep pace with increasing sophisticated methods and modus operandi of

modern day fraudsters.

With cases of fraud – some topping the media headlines, it makes more sense to be ready with a plan –

a strategy which can swing into action immediately without resorting to a knee jerk reaction, being

prepared for any far reaching eventualities.

Critical reaction timing and hence pre planning are decisive in fraud investigation. How do we bring

about a sea change in thinking process, awareness and sensitization of fraud risk management and the

investigation process? This comprehensive and experiential sharing forum with experts in fraud

investigation and control will converse on:-

Best practices in fraud investigation framework

What are the key elements involved in Internal and external communication strategy during a fraud

investigation to safeguard reputation without compromising the process

Structuring a fraud response and investigative team with skill sets that enable efficient and timely

conduct of investigations

How to minimize damage while conducting internal investigation

Collecting evidence which can stand scrutiny in a court of law

Structuring relationships with external investigators

25-26 August The Taj Palace Hotel

New Delhi

Glimpses of Fraud Investigation and Control Summit - Mumbai Edition

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Supporting Partner

Knowledge Partner

Media Partners

More Details: marcom.knowedgeforums@itp.com Call: 91- 22- 3065 3243 l 91-9820434897 l http://www.itp.net/events/fraudsummit/ l

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Supporting Partner

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08.30 Registration and continental breakfast

09.15 Opening remarks

09.30 KEY NOTE PANEL: Redefining the thought environment for managing fraud risk, fraud control and fraud investigation practices

Thought shifts from ‘fraud cannot happen to us’ to a more proactive approach to fraud is redefining approaches from management and board, especially since that influential and top executives could be jailed and denied bail is a paradigm shift in our system

This discussion deals with how organizations can better prepare for fraud risk management and investigations

Establishing link between tone at the top and fraud risk management

Why not to look the other way when company benefits from employee fraud or mis-conduct? Implications for board members and top management

How can management and board members be prepared for an internal and external fraud investigation?

Defining fraud Investigation framework that will work for your organization

Role and response of board in respect to allegations of fraud or corruption by senior management

Tracking and case management systems for fraud allegations

Integrating Fraud, Audit, Risk Management & Assurance to provide better service to management. Session Speakers

Sunil Kumar Kohli , JS&FA, NDMA, Ministry of Home Affairs, New Delhi

Anil Kumar, Executive Director, DB Corp Ltd

Ajay Kumar Dhir, Executive Director and Group CIO Lanco Infratech Limited

11.00 Networking and refreshment break

11.30 Whistleblower Policies: key steps in moving them from paper to ones which help in fraud control and understanding why people do not report. Anonymous Reporting: Should it be permitted or not? Ethics Helpline: Advantages of a neutral platform How should reports received be processed? Case study: Experiences from Reports received in an Ethics helpline

M Damodaran, Chairman, Advisory Board, CWI Former SEBI Chairman

12.15 Fraud Investigation Framework

Speed is of essence while when a potential fraud is suspected or discovered. This discussion offer a collective insight into constituents of a good fraud investigation framework Fraud Risk Assessment and its role in developing your investigation

framework Defining strategic objectives of your investigation Fraud response plan or fraud investigation plan? Conducting the investigation Critical reaction time - 24-48 hours which make a difference in

your investigation Defining the moment when you start involving law enforcement What constitutes a 'successful' investigation framework?

Case Analysis: Investigation Frameworks across industry sectors Gaganpreet S Puri, Executive Director, KPMG Forensic Services

13.00 Networking Lunch

14.00 Interactive Discussion: Best practices in setting up and managing a fraud investigation and forensic team

Introspection: Defining the fraud investigation and control function in business environment

• Overcoming challenges for an investigation function • Key direction for running responsible investigations • Minimizing damage while carrying out investigations

Investigation and control team management

Developing in-house expertise and controls for fraud control and investigation

Defining scope and responsibilities in a team led approach for conducting internal investigations and control

Minimizing confusion in leading investigations and develop a streamlined process defining each member’s role and responsibility?

How do you identify and fill critical skill gap? Overcoming common challenges in a team based investigative

approach Effective Training of existing staff and sensitization of anti-fraud

policies

Insights: Collaboration

Collaborative approaches in internal investigations Involving Internal audit, HR, Legal, IT, Corporate communication in

a collaborative team for effective fraud investigations Key learning’s and case studies from team based fraud

investigations

Future Outlook: Evolving the Fraud investigation and control function

• Evolving the role of the investigation function within the organization

• Investigators performance management - why is it necessary? • Future trends in FCU • How do you strategize fraud control team as a business partner

and revenue enabler?

Case Analysis:

Experience sharing on team initialization and management Investigative and sensitization techniques Sector specific case analysis

Panel Members:

Vaibhav Agashe, Head - Corporate Investigative Services, Alcatel-Lucent

Gaurav Ajmani, Investigations Senior Manager, Financial Integrity Unit, Microsoft Corporation (India) Pvt. Ltd.

Shishir Bhattatiripad , Regional Head Fraud & Risk Standard Chartered Bank

Sanjay Sharma, Regional Head Fraud Risk - GR HSBC Technology and Services – Service Delivery

Pravendra Shah, Zonal Head (North) -Risk Containment Unit, ICICI Bank*

16.00

Networking and refreshment break

16.30 Electronic Payment Channels – Fraud Risk Challenges and control measures • Growth of Electronic Payment Channels. • Overview of the risks associated with various payment channels • Domestic Experience • Global Experience • Fraud Risk Management Strategies & Controls Ramesh Krishnamoorthy, Head – Risk Control Unit Prizm Payment Services Pvt. Ltd.

17.15 Summation of learning’s of day one

Conference Day One: Thursday 25th August 2011

© Copyright ITP Publishing India Pvt. Ltd. Any reproduction in part or full is prohibited without permission from ITP Publishing India Pvt. Ltd.

08.30 Registration and continental breakfast

09.30 Opening remarks

09.45

Investigation of corruption schemes, bribes and kickbacks

• Tools for investigating bribery and kickbacks? • Understanding specific challenges and formulating a proactive

strategy for controlling bribes, corruption schemes and kickbacks • Conflict of interests • Foreign Corrupt Practices Act (FCPA) • How do you overcome key challenges while conducting

investigation indicating involvement of senior management? • How do you gain support from your superiors while investigating

corruption schemes, bribes and kickbacks? • Investigating Illegal payments channels and sources of illegitimate

payments? • Understanding the legal framework which supports your

investigations?

Case Analysis:

Experience sharing on examples of investigations carried out on corruption schemes, bribes and kickbacks

Anupama Jha, Executive Director Transparency International India

10.45 Networking and refreshment break

11.15 Experiential Session:

Investigating and evidence collection from documents

Establishing the nature of documents i.e. genuine or counterfeit, forged or fraudulent are an important part of the investigative plan and evidence collection

Red flags for non genuine documents Checklist to establish genuine or forged documents Non genuine document which stand out – speeding the search for

the needle in the haystack When does it make sense to call a document expert? When is the

time you do not need one Detecting fraudulent document in high transaction , large

customer base and vendor dependent business environment

Anurag Parashar, Head of Forensic, Samsung India Electronics Ltd.*

12.00 Experiential Session: Profiling a fraudster

• Who can be considered to be a typical fraudster? • Where is the impulse to commit fraud? • Job Functionality and specialization of a typical fraudster • Work environment red flags • Behavioral red flags displayed by fraudsters • Discussion: Evolving nature and of the ‘human’ element of the

fraudster • Duplicity – Evaluating the proactive process for identifying

fraudsters?

Suveer Khanna, Associate Director, KPMG Forensic Services

13.00 Networking Lunch

14.00 Experiential Session

Maximizing results from employee interviews – optimizing fraud based interviewing skills

Applying proper interviewing procedures and methodologies Identifying key interviewing skills and applying them Key learning’s and best practices for interview preparation,

execution and follow-up

Speaker to be advised

15.00 Internal and external communication during fraud investigations for managing your reputation

Communications plays a vital role in a fraud Investigation and sounding seemingly simple is critical and complicated as the needs is to calm down tensions arising from unseen consequences of fraud. It makes sense to have a ready communication plan in place, with responsibilities worked out rather than searching for answers and communication strategy when your company is under a scanner –especially if under media scanner! This session explores and discusses best practices in communicating to board, stakeholders and media without compromising your investigations

Amit Chaudhery, Associate Executive Director & Head-Group Corporate Communications, Dalmia Bharat Enterprises

15.30 Best practices while engaging external investigators

Assessing engagement with external investigators When and whom to engage as external investigators? How do you budget and control cost? Evaluation RoI for external investigators Fees negotiations and billing practices Importance and structure of engagement letters

16.00 Networking and refreshment break

16.30 Legal Issues for Fraud Investigations

To investigate or audit for fraud, it is critical for investigator to have holistic view an all legal elements of fraud including, intent, direct and indirect proof, and the legal rights of the accused and accuser.

Evidence that stands scrutiny in a court of law

• What constitutes legal evidence? • Evidence collection techniques during fraud investigations – what

are common mistakes to avoid which can compromise your end result?

• Legally acceptable evidence presentation • Development of exhibits for use in courts • Testifying in courts

Discussion: Assessing Legal options

• When and why should you go ahead with legal proceeding? • Fiduciary obligations and responsibility to pursue legal action for

recovery of assets • Are organizations liable for actions by third party in case of non

pursuit of legal options? • Legal options during cases of cross border frauds? • Assessing what is your real RoI on pursuing legal actions based on

evidence at hand, legal counsel fees and time spent in court? What are the options available?

Case Analysis:

Examples of legal judgments in fraud cases Neeraj Aarora, Cyber Lawyer Senior Representative, ELP*

17.30 End of conference

Conference Day Two: Friday 26th 2011

Feedback for the Mumbai Edition (June)

‘*’ – Speaker to be confirmed