2020 EDITIONS 17-19 FEBRUARY 20-22 JULY 12-14 OCTOBER

AU +61 3 9028 2223 | UAE +971 4 563 7316 | MY +60 3 2742 1357 | RO +40 3 6942 6935kpiinsti tuteorg

KUALA LUMPUR

CERTIFIED STRATEGY amp BUSINESS PLANNING PROFESSIONAL

Frameworkv 10 2015

Frameworkv 10 201

C-S

BP

STRATEGYamp BUSINESS PLANNING

Develop strategies to drive business performance

Over the last years the team at The KPI Institute

Documented 8000+ KPIs from 16 functi onal areas and 25 industries Reviewed 1000+ performance reports from 125 countries Referenced 30000+ resources as part of the documentati on process

Key business benefi ts - Participants in this course will

Understand the logic of strategy planning at every level of the organizati on Become familiar with an easy-to-use toolkit for every step of the strategy planning process Be ready to transfer the knowledge accumulated into their organizati on

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 2

Course overview

Participantsrsquo profi le

To be successful in the long-run organizati ons need to defi ne a mission and a vision that can be cascaded down into SMART strategic and operati onal objecti ves at all hierarchical levels The course off ers an algorithm on how this can be done with a focus on creati ng strategies that are internally consistent and aligned for opti mal performance At the same ti me the course off ers tools for both internal and external environment scanning that will alow companies to build strategies that are fl exible and shock-absorbent adapted to a business world that is rapidly changing Last but not least the course focuses on how departments can set their own strategies and acti on plans that are ready-for-executi on and support the overall corporate strategy

Business owners and top management

Middle management professionals

Consultants and academia

Business owners and top management professionals will acquire the knowledge and competences needed to design a strategy at the corporate level thus increasing the performance of their organization in terms of relevant financial indicators operational indicators customer satisfaction indicators and employee satisfaction indicators

Professionals from diff erent fi elds such as fi nance human resources producti on logisti cs marketi ng amp sales and others will acquire the knowledge and competences to design and implement a strategy for their department that supports and is aligned to the organizati onal strategy

These parti cipants get a chance to validate and certi fy worldwide their knowledge and competences in assisti ng organizati ons with their strategy and business planning processes at all levels By att ending the course they also join a network of professionals in the fi eld and get into direct contact with companies potenti ally interested in their services

Learning objectives The course aims to o er participants a chance to

Build up a strategic mind-frame Understand key strategy planning concepts Use strategy planning tools in individual and team

exercises Refl ect on the best practi ces in the fi eld through case

studies and debates

Receive structured knowledge that can be transferred into all areas of their professional life

Get acces to a network of specialists sharing business opportuniti es and innovati ve soluti ons to strategy planning dilemmas

Receive a premium recognition as a Certified Strategy and Business Planning Professional

Key personal benefi ts - Participants in this course will

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 3

Agenda

Day 1

Day 2

Day 3

Key concepts Internal environment scanning

External environment scanning

Case study 2 amp debriefi ng

Business planning

Strategy amp KPIs

Case study 3 amp debriefi ng

Corporate identi ty

Vision amp objecti ves

Case study 1 amp debriefi ng

0900-1630 0900-1630 0900-1600

Strategy defi ned Pre-requisites of strategy planning Architecture of the strategy

planning process

Functi onal structural and strategic approaches

An algorithm for the strategic internal environment scan

PESTEL analysis Porterrsquos 5 Forces Model SWOT analysis

Cascading the strategy from the corporate level

Business planning at department level

Integrati ng departmental strategies and acti on plans within the corporate strategy strategy

C-SBP Certi fi cati on Exam

Identi fying KPIs for strategic objecti ves

Setti ng targets for KPIs

Impact Mission Values

Vision Long-term objecti ves Strategic (medium-term) objecti ves Operati onal (short-term) objecti ves

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 4

Learning experiencePre-course

Core course

After-course

Evaluation

This part of the learning experience is meant to ensure a smooth transiti on to the face to face training Parti cipants are required to take the following steps

During the three days of intense face-to-face training the course is designed to facilitate experienti al learning and ensure a high level of interacti vity The complete learning experience consists of

The learning process is not fi nalized when the core-course ends Parti cipants are required to take these additi onal steps

Needs assessment ndash complete a questi onnaire to determine a tailored and relevant learning experience Pre-course evaluati on quiz ndash take a short quiz to establish the current level of knowledge Guidance and schedule ndash analyze a document presenti ng guidelines on how to maximize your learning experience Forum introducti on ndash share an introducti on message to present yourself to the other course parti cipants Expectati ons - share your expectati ons regarding the training course Pre-requisite reading ndash go through a series of documents to bett er understand the core-course content

Refl ecti ng on the concepts and tools presented through constant dialogue Applying concepts in individual and group exercises Analyzing case studies and identi fying soluti ons to real-life strategy planning dilemmas Using strategy planning tools and getti ng familiar with annotated templates Sharing experiences and best practi ces with the trainer and the other parti cipants Constantly evaluati ng parti cipantsrsquo knowledge through short quizzes and feed-back

Forum discussions ndash initi ate a discussion and contribute in a discussion opened by another parti cipant Acti on plan ndash create a plan for the initi ati ves you intend to implement in your department or organizati on

based on best practi ces you became familiar with during the training In-house presentati on ndash create and submit a short PowerPoint presentati on that you would use to share

with your colleagues some of the knowldge obtained through att ending the course Additi onal reading ndash go through a series of resources (books arti cles and videos) to expand your content

related knowledge Learning journal refl ect upon your 3 stages learning experience and complete a journal

At the end of the core-course each parti cipant will receive Certi fi cate of Att endance (hard copy) aft er parti cipati ng at the 3 days of on-site training course Certi fi cate of Completi on (soft copy) aft er passing the Certi fi cati on Exam Certi fi ed Strategy and Business Planning Professional diploma (hard copy) aft er you have successfully

completed all of the 3 stages of the learning experience

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 5

Educational resources

Premium subscription on smartKPIscom

Available for 6 months providing access to 500 fully documented KPIs and over 20000 KPIs enlisted and one research report from the Top 25 KPIs series

Course materials Infographics

Qualitative reports Videos

Webinars

Course slides Course notes Course quiz

Architecture of the planning process Timeline and governance of the strategy planning process The KPI infographic

Performance Management in 2012 2013 2014 11 Videos dedicated to Performance Management

Free access to all Performance Management webinars series from 2014 to 2016

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 6

Facilitator

Radu Cocean

Testimonials

Subject Matter ExpertThe KPI Institute

ldquoThe course is useful for companies which start to implement KPIs or look at improving the process to implement KPIsrdquo

Fong San NeeSenior Project ManagerNCS Pte Ltd Singapore

ldquoIt is a very good theory that should be remembered and applied when the company wants to implement the Performance Management Systemrdquo

Lily KusumaSenior Consultant

PT Multi polar Technology Tbk Jakarta

ldquoEasy to understand and relevant to my daily work The samples and approaches are adaptable I do believe that the experience of att ending this training has benefi ted me in a long runrdquo

Fahizal Hamidi Abu BakarDeputy Manager KWSP Kuala Lumpur

ldquoThe course was very comprehensive systemati cally and step by step detailed The materials were structured and arranged in an organised fl ow to enable the understanding process in an easy mannerrdquo

Yuvarajah SThiagarajahHR Manager

Specifi c Resources Sdn Bhd Kuala Lumpur

Radu Cocean is a trainer consultant facilitator and coach in the fi eld of Strategy and Business Planning with over 17 years of hands-on experience

As a trainer he has delivered The KPI Insti tutersquos Certi fi ed Strategy and Business Planning Professional course both as in-house (mainly for large companies) and as open training programs Since 2010 he is an accredited Trainer (certi fi ed by the Nati onal Qualifi cati ons Authority in Romania) and has successfully completed the American Society for Training amp Development Master Trainer Program (2014)

As a consultant Radu has worked as part of teams that draft ed developement strategies and spati al plans for public bodies and local administrati on He has done so since 2001 at both internati onal nati onal regional county and local level He is now the Head of the Consulti ng Division in the KPI Insti tute

As a facilitator Radu has managed public consultati on meeti ngs - his approach is parti cipatory planning making sure that all stakeholders have their say and economic social and environmental goals are balanced in an integrated durable way

As a management consultant he has worked with private companies (mainly SMEs) helping them shape business plans required to access European funds ndash which has off ered him insight on how strategies get implemented through successful projects He is an accredited Project Manager (certi fi ed by the Nati onal Qualifi cati ons Authority in Romania) since 2011

As a strategy coach he has worked with start-ups helping them put their prioriti es in order develop strategies and operati onal plans and manage implementati on smoothly

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 7

Fees

Coursedate

17 - 19February

20 - 22July

12 - 14October

The course fees include course materials lunch and coff ee breaks It also covers the cost of the certi fi cati on process

US $1290

US $1290

US $1290

US $1190

US $1190

US $1190

US $1090

US $1090

US $1090

by 19 January

by 20 June

by 14 September

US $990

US $990

US $990

12 February

15 July

7 October

General fee

TKImembers

Early bird

3 or moreparticipants

Registrationdeadline

Course with certifi cation

The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive fi nancial assistance up to 100 to cover the training cost incurred at both regional and internati onal level The increasing number of requests for performance improvement projects within your region has upgraded our services off ering bringing you the opportunity to acquire both the theoreti cal knowledge and practi cal skills for working with KPIs now available to you through the HRDF program You can claim from the HRDF the following Course fees Daily allowance should cover parti cipantsrsquo meals land transportati on amp accommodati on Airfare (If applicable) Click here for more info

Human Resources Development Fund (HRDF) Info

Accommodati on is not covered by the att endance fee and it needs to be arranged separately by parti cipantsWe invite you to contact the event manager to enquire about special rates from the venue

If you have a group of fi ve or more to train you can save ti me and money by running this training course in-house Use the contact details provided below to request a customized off er from one of our training soluti on specialists

Accommodation

The KPI Insti tute Marketplace

+60 3 2742 1357 +60 1 2591 1366

offi cekpiinsti tuteorg

kpiinsti tuteorg

Linkedin Facebook Twitt er

For more detailsOrganize this training course in-house

Venue Grand Millennium Hotel

160 Jalan Bukit Bintang55100 Kuala LumpurMalaysia

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 8

Registration

marketplacekpiinsti tuteorg

3 ways to register Registration form

Participant details

Payment

Online

Direct contact

Registration form

Credit card

Bank transfer

Call us and we will assist you through the registrati on process

First name

Email

Job ti tle

Department Date of training course

City

Signed

Organizati on

Training course

Country

Date

Phone

Last name

Email us with your registrati on details

Pay by credit card using the online facility

Kindly ensure that your payments refl ect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer

CONNECTED PERFORMANCE SDN BHD (SE ASIA Division Offi ce The KPI Insti tute)Wisma UOA IIJalan Pinang 21 Unit 14-13 POBOX 50450 Kuala Lumpur MalaysiaT +60 3 2742 1357M +60 12-5911366

Sasikala Annamalaisasikalaannamalaikpiinsti tutecomM +60 12-5911366

1 Send an email containing your contact details and registrati on request

2 An email confi rmati on containing the tax invoice and bank account details will be sent to you

3 Proceed with the att endance fee payment by bank transfer

4 Send through email the proof of the payment transacti on completi on

5 A tax receipt together with the registrati on confi rmati on will be sent to you via email (aft er the att endance fee payment is confi rmed)

By fi lling your contact data you agree to receive further informati on about our events Your privacy is very important to us We will not sell rent or share your personal informati on under any circumstances

If there are no other standing agreements this form represents a valid contract between the parti es

I agree to the above terms and conditi ons

MrsMr

Registration cancellation procedure

Term of Agreement

Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situati on the att endance fee will be refunded less $400 retained for administrati ve expenditure The att endance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you fi nd yourself in the impossibility to att end the course aft er the registrati on process is already completed you may delegate another person to att end the course in your place without any further fees charged If you have confi rmed and made the att endance fee payment but you didnrsquot att end the course the course att endance fee will not be refunded If you att end the course only parti ally (one day or a limited number of sessions) you will not benefi t from any att endance fee reducti on or refund

Company stamp

e Customer acknowledges and agrees that all materials provided by e KPI Institute including but not limited to the live presentations any audio-visual presentations and the handout materials distributed pre during and a er the training course shall at all times remain the sole and exclusive property of e KPI Institute ey cannot be made public and can only used for the purpose of the individual course participantrsquos bene t In no event shall the Customer use the live presentations any audio-visual presentations andor the handout materials for any other purpose including but not limited to the o ering of any course training or seminar that in any manner competes with the course or any portion thereof is provision shall survive the termination or expiration of this Agreement

HEADQUARTERSSE ASIA DIVISION

MELBOURNE OFFICEKUALA LUMPUR OFFICE

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 1 2591 1366

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg

EUROPEAN DIVISION MIDDLE EAST DIVISION

SIBIU OFFICE DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 2

Course overview

Participantsrsquo profi le

To be successful in the long-run organizati ons need to defi ne a mission and a vision that can be cascaded down into SMART strategic and operati onal objecti ves at all hierarchical levels The course off ers an algorithm on how this can be done with a focus on creati ng strategies that are internally consistent and aligned for opti mal performance At the same ti me the course off ers tools for both internal and external environment scanning that will alow companies to build strategies that are fl exible and shock-absorbent adapted to a business world that is rapidly changing Last but not least the course focuses on how departments can set their own strategies and acti on plans that are ready-for-executi on and support the overall corporate strategy

Business owners and top management

Middle management professionals

Consultants and academia

Business owners and top management professionals will acquire the knowledge and competences needed to design a strategy at the corporate level thus increasing the performance of their organization in terms of relevant financial indicators operational indicators customer satisfaction indicators and employee satisfaction indicators

Professionals from diff erent fi elds such as fi nance human resources producti on logisti cs marketi ng amp sales and others will acquire the knowledge and competences to design and implement a strategy for their department that supports and is aligned to the organizati onal strategy

These parti cipants get a chance to validate and certi fy worldwide their knowledge and competences in assisti ng organizati ons with their strategy and business planning processes at all levels By att ending the course they also join a network of professionals in the fi eld and get into direct contact with companies potenti ally interested in their services

Learning objectives The course aims to o er participants a chance to

Build up a strategic mind-frame Understand key strategy planning concepts Use strategy planning tools in individual and team

exercises Refl ect on the best practi ces in the fi eld through case

studies and debates

Receive structured knowledge that can be transferred into all areas of their professional life

Get acces to a network of specialists sharing business opportuniti es and innovati ve soluti ons to strategy planning dilemmas

Receive a premium recognition as a Certified Strategy and Business Planning Professional

Key personal benefi ts - Participants in this course will

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 3

Agenda

Day 1

Day 2

Day 3

Key concepts Internal environment scanning

External environment scanning

Case study 2 amp debriefi ng

Business planning

Strategy amp KPIs

Case study 3 amp debriefi ng

Corporate identi ty

Vision amp objecti ves

Case study 1 amp debriefi ng

0900-1630 0900-1630 0900-1600

Strategy defi ned Pre-requisites of strategy planning Architecture of the strategy

planning process

Functi onal structural and strategic approaches

An algorithm for the strategic internal environment scan

PESTEL analysis Porterrsquos 5 Forces Model SWOT analysis

Cascading the strategy from the corporate level

Business planning at department level

Integrati ng departmental strategies and acti on plans within the corporate strategy strategy

C-SBP Certi fi cati on Exam

Identi fying KPIs for strategic objecti ves

Setti ng targets for KPIs

Impact Mission Values

Vision Long-term objecti ves Strategic (medium-term) objecti ves Operati onal (short-term) objecti ves

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 4

Learning experiencePre-course

Core course

After-course

Evaluation

This part of the learning experience is meant to ensure a smooth transiti on to the face to face training Parti cipants are required to take the following steps

During the three days of intense face-to-face training the course is designed to facilitate experienti al learning and ensure a high level of interacti vity The complete learning experience consists of

The learning process is not fi nalized when the core-course ends Parti cipants are required to take these additi onal steps

Needs assessment ndash complete a questi onnaire to determine a tailored and relevant learning experience Pre-course evaluati on quiz ndash take a short quiz to establish the current level of knowledge Guidance and schedule ndash analyze a document presenti ng guidelines on how to maximize your learning experience Forum introducti on ndash share an introducti on message to present yourself to the other course parti cipants Expectati ons - share your expectati ons regarding the training course Pre-requisite reading ndash go through a series of documents to bett er understand the core-course content

Refl ecti ng on the concepts and tools presented through constant dialogue Applying concepts in individual and group exercises Analyzing case studies and identi fying soluti ons to real-life strategy planning dilemmas Using strategy planning tools and getti ng familiar with annotated templates Sharing experiences and best practi ces with the trainer and the other parti cipants Constantly evaluati ng parti cipantsrsquo knowledge through short quizzes and feed-back

Forum discussions ndash initi ate a discussion and contribute in a discussion opened by another parti cipant Acti on plan ndash create a plan for the initi ati ves you intend to implement in your department or organizati on

based on best practi ces you became familiar with during the training In-house presentati on ndash create and submit a short PowerPoint presentati on that you would use to share

with your colleagues some of the knowldge obtained through att ending the course Additi onal reading ndash go through a series of resources (books arti cles and videos) to expand your content

related knowledge Learning journal refl ect upon your 3 stages learning experience and complete a journal

At the end of the core-course each parti cipant will receive Certi fi cate of Att endance (hard copy) aft er parti cipati ng at the 3 days of on-site training course Certi fi cate of Completi on (soft copy) aft er passing the Certi fi cati on Exam Certi fi ed Strategy and Business Planning Professional diploma (hard copy) aft er you have successfully

completed all of the 3 stages of the learning experience

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 5

Educational resources

Premium subscription on smartKPIscom

Available for 6 months providing access to 500 fully documented KPIs and over 20000 KPIs enlisted and one research report from the Top 25 KPIs series

Course materials Infographics

Qualitative reports Videos

Webinars

Course slides Course notes Course quiz

Architecture of the planning process Timeline and governance of the strategy planning process The KPI infographic

Performance Management in 2012 2013 2014 11 Videos dedicated to Performance Management

Free access to all Performance Management webinars series from 2014 to 2016

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 6

Facilitator

Radu Cocean

Testimonials

Subject Matter ExpertThe KPI Institute

ldquoThe course is useful for companies which start to implement KPIs or look at improving the process to implement KPIsrdquo

Fong San NeeSenior Project ManagerNCS Pte Ltd Singapore

ldquoIt is a very good theory that should be remembered and applied when the company wants to implement the Performance Management Systemrdquo

Lily KusumaSenior Consultant

PT Multi polar Technology Tbk Jakarta

ldquoEasy to understand and relevant to my daily work The samples and approaches are adaptable I do believe that the experience of att ending this training has benefi ted me in a long runrdquo

Fahizal Hamidi Abu BakarDeputy Manager KWSP Kuala Lumpur

ldquoThe course was very comprehensive systemati cally and step by step detailed The materials were structured and arranged in an organised fl ow to enable the understanding process in an easy mannerrdquo

Yuvarajah SThiagarajahHR Manager

Specifi c Resources Sdn Bhd Kuala Lumpur

Radu Cocean is a trainer consultant facilitator and coach in the fi eld of Strategy and Business Planning with over 17 years of hands-on experience

As a trainer he has delivered The KPI Insti tutersquos Certi fi ed Strategy and Business Planning Professional course both as in-house (mainly for large companies) and as open training programs Since 2010 he is an accredited Trainer (certi fi ed by the Nati onal Qualifi cati ons Authority in Romania) and has successfully completed the American Society for Training amp Development Master Trainer Program (2014)

As a consultant Radu has worked as part of teams that draft ed developement strategies and spati al plans for public bodies and local administrati on He has done so since 2001 at both internati onal nati onal regional county and local level He is now the Head of the Consulti ng Division in the KPI Insti tute

As a facilitator Radu has managed public consultati on meeti ngs - his approach is parti cipatory planning making sure that all stakeholders have their say and economic social and environmental goals are balanced in an integrated durable way

As a management consultant he has worked with private companies (mainly SMEs) helping them shape business plans required to access European funds ndash which has off ered him insight on how strategies get implemented through successful projects He is an accredited Project Manager (certi fi ed by the Nati onal Qualifi cati ons Authority in Romania) since 2011

As a strategy coach he has worked with start-ups helping them put their prioriti es in order develop strategies and operati onal plans and manage implementati on smoothly

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 7

Fees

Coursedate

17 - 19February

20 - 22July

12 - 14October

The course fees include course materials lunch and coff ee breaks It also covers the cost of the certi fi cati on process

US $1290

US $1290

US $1290

US $1190

US $1190

US $1190

US $1090

US $1090

US $1090

by 19 January

by 20 June

by 14 September

US $990

US $990

US $990

12 February

15 July

7 October

General fee

TKImembers

Early bird

3 or moreparticipants

Registrationdeadline

Course with certifi cation

The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive fi nancial assistance up to 100 to cover the training cost incurred at both regional and internati onal level The increasing number of requests for performance improvement projects within your region has upgraded our services off ering bringing you the opportunity to acquire both the theoreti cal knowledge and practi cal skills for working with KPIs now available to you through the HRDF program You can claim from the HRDF the following Course fees Daily allowance should cover parti cipantsrsquo meals land transportati on amp accommodati on Airfare (If applicable) Click here for more info

Human Resources Development Fund (HRDF) Info

Accommodati on is not covered by the att endance fee and it needs to be arranged separately by parti cipantsWe invite you to contact the event manager to enquire about special rates from the venue

If you have a group of fi ve or more to train you can save ti me and money by running this training course in-house Use the contact details provided below to request a customized off er from one of our training soluti on specialists

Accommodation

The KPI Insti tute Marketplace

+60 3 2742 1357 +60 1 2591 1366

offi cekpiinsti tuteorg

kpiinsti tuteorg

Linkedin Facebook Twitt er

For more detailsOrganize this training course in-house

Venue Grand Millennium Hotel

160 Jalan Bukit Bintang55100 Kuala LumpurMalaysia

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 8

Registration

marketplacekpiinsti tuteorg

3 ways to register Registration form

Participant details

Payment

Online

Direct contact

Registration form

Credit card

Bank transfer

Call us and we will assist you through the registrati on process

First name

Email

Job ti tle

Department Date of training course

City

Signed

Organizati on

Training course

Country

Date

Phone

Last name

Email us with your registrati on details

Pay by credit card using the online facility

Kindly ensure that your payments refl ect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer

CONNECTED PERFORMANCE SDN BHD (SE ASIA Division Offi ce The KPI Insti tute)Wisma UOA IIJalan Pinang 21 Unit 14-13 POBOX 50450 Kuala Lumpur MalaysiaT +60 3 2742 1357M +60 12-5911366

Sasikala Annamalaisasikalaannamalaikpiinsti tutecomM +60 12-5911366

1 Send an email containing your contact details and registrati on request

2 An email confi rmati on containing the tax invoice and bank account details will be sent to you

3 Proceed with the att endance fee payment by bank transfer

4 Send through email the proof of the payment transacti on completi on

5 A tax receipt together with the registrati on confi rmati on will be sent to you via email (aft er the att endance fee payment is confi rmed)

By fi lling your contact data you agree to receive further informati on about our events Your privacy is very important to us We will not sell rent or share your personal informati on under any circumstances

If there are no other standing agreements this form represents a valid contract between the parti es

I agree to the above terms and conditi ons

MrsMr

Registration cancellation procedure

Term of Agreement

Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situati on the att endance fee will be refunded less $400 retained for administrati ve expenditure The att endance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you fi nd yourself in the impossibility to att end the course aft er the registrati on process is already completed you may delegate another person to att end the course in your place without any further fees charged If you have confi rmed and made the att endance fee payment but you didnrsquot att end the course the course att endance fee will not be refunded If you att end the course only parti ally (one day or a limited number of sessions) you will not benefi t from any att endance fee reducti on or refund

Company stamp

e Customer acknowledges and agrees that all materials provided by e KPI Institute including but not limited to the live presentations any audio-visual presentations and the handout materials distributed pre during and a er the training course shall at all times remain the sole and exclusive property of e KPI Institute ey cannot be made public and can only used for the purpose of the individual course participantrsquos bene t In no event shall the Customer use the live presentations any audio-visual presentations andor the handout materials for any other purpose including but not limited to the o ering of any course training or seminar that in any manner competes with the course or any portion thereof is provision shall survive the termination or expiration of this Agreement

HEADQUARTERSSE ASIA DIVISION

MELBOURNE OFFICEKUALA LUMPUR OFFICE

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 1 2591 1366

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg

EUROPEAN DIVISION MIDDLE EAST DIVISION

SIBIU OFFICE DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 3

Agenda

Day 1

Day 2

Day 3

Key concepts Internal environment scanning

External environment scanning

Case study 2 amp debriefi ng

Business planning

Strategy amp KPIs

Case study 3 amp debriefi ng

Corporate identi ty

Vision amp objecti ves

Case study 1 amp debriefi ng

0900-1630 0900-1630 0900-1600

Strategy defi ned Pre-requisites of strategy planning Architecture of the strategy

planning process

Functi onal structural and strategic approaches

An algorithm for the strategic internal environment scan

PESTEL analysis Porterrsquos 5 Forces Model SWOT analysis

Cascading the strategy from the corporate level

Business planning at department level

Integrati ng departmental strategies and acti on plans within the corporate strategy strategy

C-SBP Certi fi cati on Exam

Identi fying KPIs for strategic objecti ves

Setti ng targets for KPIs

Impact Mission Values

Vision Long-term objecti ves Strategic (medium-term) objecti ves Operati onal (short-term) objecti ves

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 4

Learning experiencePre-course

Core course

After-course

Evaluation

This part of the learning experience is meant to ensure a smooth transiti on to the face to face training Parti cipants are required to take the following steps

During the three days of intense face-to-face training the course is designed to facilitate experienti al learning and ensure a high level of interacti vity The complete learning experience consists of

The learning process is not fi nalized when the core-course ends Parti cipants are required to take these additi onal steps

Needs assessment ndash complete a questi onnaire to determine a tailored and relevant learning experience Pre-course evaluati on quiz ndash take a short quiz to establish the current level of knowledge Guidance and schedule ndash analyze a document presenti ng guidelines on how to maximize your learning experience Forum introducti on ndash share an introducti on message to present yourself to the other course parti cipants Expectati ons - share your expectati ons regarding the training course Pre-requisite reading ndash go through a series of documents to bett er understand the core-course content

Refl ecti ng on the concepts and tools presented through constant dialogue Applying concepts in individual and group exercises Analyzing case studies and identi fying soluti ons to real-life strategy planning dilemmas Using strategy planning tools and getti ng familiar with annotated templates Sharing experiences and best practi ces with the trainer and the other parti cipants Constantly evaluati ng parti cipantsrsquo knowledge through short quizzes and feed-back

Forum discussions ndash initi ate a discussion and contribute in a discussion opened by another parti cipant Acti on plan ndash create a plan for the initi ati ves you intend to implement in your department or organizati on

based on best practi ces you became familiar with during the training In-house presentati on ndash create and submit a short PowerPoint presentati on that you would use to share

with your colleagues some of the knowldge obtained through att ending the course Additi onal reading ndash go through a series of resources (books arti cles and videos) to expand your content

related knowledge Learning journal refl ect upon your 3 stages learning experience and complete a journal

At the end of the core-course each parti cipant will receive Certi fi cate of Att endance (hard copy) aft er parti cipati ng at the 3 days of on-site training course Certi fi cate of Completi on (soft copy) aft er passing the Certi fi cati on Exam Certi fi ed Strategy and Business Planning Professional diploma (hard copy) aft er you have successfully

completed all of the 3 stages of the learning experience

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 5

Educational resources

Premium subscription on smartKPIscom

Available for 6 months providing access to 500 fully documented KPIs and over 20000 KPIs enlisted and one research report from the Top 25 KPIs series

Course materials Infographics

Qualitative reports Videos

Webinars

Course slides Course notes Course quiz

Architecture of the planning process Timeline and governance of the strategy planning process The KPI infographic

Performance Management in 2012 2013 2014 11 Videos dedicated to Performance Management

Free access to all Performance Management webinars series from 2014 to 2016

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 6

Facilitator

Radu Cocean

Testimonials

Subject Matter ExpertThe KPI Institute

ldquoThe course is useful for companies which start to implement KPIs or look at improving the process to implement KPIsrdquo

Fong San NeeSenior Project ManagerNCS Pte Ltd Singapore

ldquoIt is a very good theory that should be remembered and applied when the company wants to implement the Performance Management Systemrdquo

Lily KusumaSenior Consultant

PT Multi polar Technology Tbk Jakarta

ldquoEasy to understand and relevant to my daily work The samples and approaches are adaptable I do believe that the experience of att ending this training has benefi ted me in a long runrdquo

Fahizal Hamidi Abu BakarDeputy Manager KWSP Kuala Lumpur

ldquoThe course was very comprehensive systemati cally and step by step detailed The materials were structured and arranged in an organised fl ow to enable the understanding process in an easy mannerrdquo

Yuvarajah SThiagarajahHR Manager

Specifi c Resources Sdn Bhd Kuala Lumpur

Radu Cocean is a trainer consultant facilitator and coach in the fi eld of Strategy and Business Planning with over 17 years of hands-on experience

As a trainer he has delivered The KPI Insti tutersquos Certi fi ed Strategy and Business Planning Professional course both as in-house (mainly for large companies) and as open training programs Since 2010 he is an accredited Trainer (certi fi ed by the Nati onal Qualifi cati ons Authority in Romania) and has successfully completed the American Society for Training amp Development Master Trainer Program (2014)

As a consultant Radu has worked as part of teams that draft ed developement strategies and spati al plans for public bodies and local administrati on He has done so since 2001 at both internati onal nati onal regional county and local level He is now the Head of the Consulti ng Division in the KPI Insti tute

As a facilitator Radu has managed public consultati on meeti ngs - his approach is parti cipatory planning making sure that all stakeholders have their say and economic social and environmental goals are balanced in an integrated durable way

As a management consultant he has worked with private companies (mainly SMEs) helping them shape business plans required to access European funds ndash which has off ered him insight on how strategies get implemented through successful projects He is an accredited Project Manager (certi fi ed by the Nati onal Qualifi cati ons Authority in Romania) since 2011

As a strategy coach he has worked with start-ups helping them put their prioriti es in order develop strategies and operati onal plans and manage implementati on smoothly

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 7

Fees

Coursedate

17 - 19February

20 - 22July

12 - 14October

The course fees include course materials lunch and coff ee breaks It also covers the cost of the certi fi cati on process

US $1290

US $1290

US $1290

US $1190

US $1190

US $1190

US $1090

US $1090

US $1090

by 19 January

by 20 June

by 14 September

US $990

US $990

US $990

12 February

15 July

7 October

General fee

TKImembers

Early bird

3 or moreparticipants

Registrationdeadline

Course with certifi cation

The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive fi nancial assistance up to 100 to cover the training cost incurred at both regional and internati onal level The increasing number of requests for performance improvement projects within your region has upgraded our services off ering bringing you the opportunity to acquire both the theoreti cal knowledge and practi cal skills for working with KPIs now available to you through the HRDF program You can claim from the HRDF the following Course fees Daily allowance should cover parti cipantsrsquo meals land transportati on amp accommodati on Airfare (If applicable) Click here for more info

Human Resources Development Fund (HRDF) Info

Accommodati on is not covered by the att endance fee and it needs to be arranged separately by parti cipantsWe invite you to contact the event manager to enquire about special rates from the venue

If you have a group of fi ve or more to train you can save ti me and money by running this training course in-house Use the contact details provided below to request a customized off er from one of our training soluti on specialists

Accommodation

The KPI Insti tute Marketplace

+60 3 2742 1357 +60 1 2591 1366

offi cekpiinsti tuteorg

kpiinsti tuteorg

Linkedin Facebook Twitt er

For more detailsOrganize this training course in-house

Venue Grand Millennium Hotel

160 Jalan Bukit Bintang55100 Kuala LumpurMalaysia

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 8

Registration

marketplacekpiinsti tuteorg

3 ways to register Registration form

Participant details

Payment

Online

Direct contact

Registration form

Credit card

Bank transfer

Call us and we will assist you through the registrati on process

First name

Email

Job ti tle

Department Date of training course

City

Signed

Organizati on

Training course

Country

Date

Phone

Last name

Email us with your registrati on details

Pay by credit card using the online facility

Kindly ensure that your payments refl ect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer

CONNECTED PERFORMANCE SDN BHD (SE ASIA Division Offi ce The KPI Insti tute)Wisma UOA IIJalan Pinang 21 Unit 14-13 POBOX 50450 Kuala Lumpur MalaysiaT +60 3 2742 1357M +60 12-5911366

Sasikala Annamalaisasikalaannamalaikpiinsti tutecomM +60 12-5911366

1 Send an email containing your contact details and registrati on request

2 An email confi rmati on containing the tax invoice and bank account details will be sent to you

3 Proceed with the att endance fee payment by bank transfer

4 Send through email the proof of the payment transacti on completi on

5 A tax receipt together with the registrati on confi rmati on will be sent to you via email (aft er the att endance fee payment is confi rmed)

By fi lling your contact data you agree to receive further informati on about our events Your privacy is very important to us We will not sell rent or share your personal informati on under any circumstances

If there are no other standing agreements this form represents a valid contract between the parti es

I agree to the above terms and conditi ons

MrsMr

Registration cancellation procedure

Term of Agreement

Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situati on the att endance fee will be refunded less $400 retained for administrati ve expenditure The att endance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you fi nd yourself in the impossibility to att end the course aft er the registrati on process is already completed you may delegate another person to att end the course in your place without any further fees charged If you have confi rmed and made the att endance fee payment but you didnrsquot att end the course the course att endance fee will not be refunded If you att end the course only parti ally (one day or a limited number of sessions) you will not benefi t from any att endance fee reducti on or refund

Company stamp

e Customer acknowledges and agrees that all materials provided by e KPI Institute including but not limited to the live presentations any audio-visual presentations and the handout materials distributed pre during and a er the training course shall at all times remain the sole and exclusive property of e KPI Institute ey cannot be made public and can only used for the purpose of the individual course participantrsquos bene t In no event shall the Customer use the live presentations any audio-visual presentations andor the handout materials for any other purpose including but not limited to the o ering of any course training or seminar that in any manner competes with the course or any portion thereof is provision shall survive the termination or expiration of this Agreement

HEADQUARTERSSE ASIA DIVISION

MELBOURNE OFFICEKUALA LUMPUR OFFICE

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 1 2591 1366

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg

EUROPEAN DIVISION MIDDLE EAST DIVISION

SIBIU OFFICE DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 4

Learning experiencePre-course

Core course

After-course

Evaluation

This part of the learning experience is meant to ensure a smooth transiti on to the face to face training Parti cipants are required to take the following steps

During the three days of intense face-to-face training the course is designed to facilitate experienti al learning and ensure a high level of interacti vity The complete learning experience consists of

The learning process is not fi nalized when the core-course ends Parti cipants are required to take these additi onal steps

Needs assessment ndash complete a questi onnaire to determine a tailored and relevant learning experience Pre-course evaluati on quiz ndash take a short quiz to establish the current level of knowledge Guidance and schedule ndash analyze a document presenti ng guidelines on how to maximize your learning experience Forum introducti on ndash share an introducti on message to present yourself to the other course parti cipants Expectati ons - share your expectati ons regarding the training course Pre-requisite reading ndash go through a series of documents to bett er understand the core-course content

Refl ecti ng on the concepts and tools presented through constant dialogue Applying concepts in individual and group exercises Analyzing case studies and identi fying soluti ons to real-life strategy planning dilemmas Using strategy planning tools and getti ng familiar with annotated templates Sharing experiences and best practi ces with the trainer and the other parti cipants Constantly evaluati ng parti cipantsrsquo knowledge through short quizzes and feed-back

Forum discussions ndash initi ate a discussion and contribute in a discussion opened by another parti cipant Acti on plan ndash create a plan for the initi ati ves you intend to implement in your department or organizati on

based on best practi ces you became familiar with during the training In-house presentati on ndash create and submit a short PowerPoint presentati on that you would use to share

with your colleagues some of the knowldge obtained through att ending the course Additi onal reading ndash go through a series of resources (books arti cles and videos) to expand your content

related knowledge Learning journal refl ect upon your 3 stages learning experience and complete a journal

At the end of the core-course each parti cipant will receive Certi fi cate of Att endance (hard copy) aft er parti cipati ng at the 3 days of on-site training course Certi fi cate of Completi on (soft copy) aft er passing the Certi fi cati on Exam Certi fi ed Strategy and Business Planning Professional diploma (hard copy) aft er you have successfully

completed all of the 3 stages of the learning experience

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 5

Educational resources

Premium subscription on smartKPIscom

Available for 6 months providing access to 500 fully documented KPIs and over 20000 KPIs enlisted and one research report from the Top 25 KPIs series

Course materials Infographics

Qualitative reports Videos

Webinars

Course slides Course notes Course quiz

Architecture of the planning process Timeline and governance of the strategy planning process The KPI infographic

Performance Management in 2012 2013 2014 11 Videos dedicated to Performance Management

Free access to all Performance Management webinars series from 2014 to 2016

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 6

Facilitator

Radu Cocean

Testimonials

Subject Matter ExpertThe KPI Institute

ldquoThe course is useful for companies which start to implement KPIs or look at improving the process to implement KPIsrdquo

Fong San NeeSenior Project ManagerNCS Pte Ltd Singapore

ldquoIt is a very good theory that should be remembered and applied when the company wants to implement the Performance Management Systemrdquo

Lily KusumaSenior Consultant

PT Multi polar Technology Tbk Jakarta

ldquoEasy to understand and relevant to my daily work The samples and approaches are adaptable I do believe that the experience of att ending this training has benefi ted me in a long runrdquo

Fahizal Hamidi Abu BakarDeputy Manager KWSP Kuala Lumpur

ldquoThe course was very comprehensive systemati cally and step by step detailed The materials were structured and arranged in an organised fl ow to enable the understanding process in an easy mannerrdquo

Yuvarajah SThiagarajahHR Manager

Specifi c Resources Sdn Bhd Kuala Lumpur

Radu Cocean is a trainer consultant facilitator and coach in the fi eld of Strategy and Business Planning with over 17 years of hands-on experience

As a trainer he has delivered The KPI Insti tutersquos Certi fi ed Strategy and Business Planning Professional course both as in-house (mainly for large companies) and as open training programs Since 2010 he is an accredited Trainer (certi fi ed by the Nati onal Qualifi cati ons Authority in Romania) and has successfully completed the American Society for Training amp Development Master Trainer Program (2014)

As a consultant Radu has worked as part of teams that draft ed developement strategies and spati al plans for public bodies and local administrati on He has done so since 2001 at both internati onal nati onal regional county and local level He is now the Head of the Consulti ng Division in the KPI Insti tute

As a facilitator Radu has managed public consultati on meeti ngs - his approach is parti cipatory planning making sure that all stakeholders have their say and economic social and environmental goals are balanced in an integrated durable way

As a management consultant he has worked with private companies (mainly SMEs) helping them shape business plans required to access European funds ndash which has off ered him insight on how strategies get implemented through successful projects He is an accredited Project Manager (certi fi ed by the Nati onal Qualifi cati ons Authority in Romania) since 2011

As a strategy coach he has worked with start-ups helping them put their prioriti es in order develop strategies and operati onal plans and manage implementati on smoothly

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 7

Fees

Coursedate

17 - 19February

20 - 22July

12 - 14October

The course fees include course materials lunch and coff ee breaks It also covers the cost of the certi fi cati on process

US $1290

US $1290

US $1290

US $1190

US $1190

US $1190

US $1090

US $1090

US $1090

by 19 January

by 20 June

by 14 September

US $990

US $990

US $990

12 February

15 July

7 October

General fee

TKImembers

Early bird

3 or moreparticipants

Registrationdeadline

Course with certifi cation

The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive fi nancial assistance up to 100 to cover the training cost incurred at both regional and internati onal level The increasing number of requests for performance improvement projects within your region has upgraded our services off ering bringing you the opportunity to acquire both the theoreti cal knowledge and practi cal skills for working with KPIs now available to you through the HRDF program You can claim from the HRDF the following Course fees Daily allowance should cover parti cipantsrsquo meals land transportati on amp accommodati on Airfare (If applicable) Click here for more info

Human Resources Development Fund (HRDF) Info

Accommodati on is not covered by the att endance fee and it needs to be arranged separately by parti cipantsWe invite you to contact the event manager to enquire about special rates from the venue

If you have a group of fi ve or more to train you can save ti me and money by running this training course in-house Use the contact details provided below to request a customized off er from one of our training soluti on specialists

Accommodation

The KPI Insti tute Marketplace

+60 3 2742 1357 +60 1 2591 1366

offi cekpiinsti tuteorg

kpiinsti tuteorg

Linkedin Facebook Twitt er

For more detailsOrganize this training course in-house

Venue Grand Millennium Hotel

160 Jalan Bukit Bintang55100 Kuala LumpurMalaysia

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 8

Registration

marketplacekpiinsti tuteorg

3 ways to register Registration form

Participant details

Payment

Online

Direct contact

Registration form

Credit card

Bank transfer

Call us and we will assist you through the registrati on process

First name

Email

Job ti tle

Department Date of training course

City

Signed

Organizati on

Training course

Country

Date

Phone

Last name

Email us with your registrati on details

Pay by credit card using the online facility

Kindly ensure that your payments refl ect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer

CONNECTED PERFORMANCE SDN BHD (SE ASIA Division Offi ce The KPI Insti tute)Wisma UOA IIJalan Pinang 21 Unit 14-13 POBOX 50450 Kuala Lumpur MalaysiaT +60 3 2742 1357M +60 12-5911366

Sasikala Annamalaisasikalaannamalaikpiinsti tutecomM +60 12-5911366

1 Send an email containing your contact details and registrati on request

2 An email confi rmati on containing the tax invoice and bank account details will be sent to you

3 Proceed with the att endance fee payment by bank transfer

4 Send through email the proof of the payment transacti on completi on

5 A tax receipt together with the registrati on confi rmati on will be sent to you via email (aft er the att endance fee payment is confi rmed)

By fi lling your contact data you agree to receive further informati on about our events Your privacy is very important to us We will not sell rent or share your personal informati on under any circumstances

If there are no other standing agreements this form represents a valid contract between the parti es

I agree to the above terms and conditi ons

MrsMr

Registration cancellation procedure

Term of Agreement

Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situati on the att endance fee will be refunded less $400 retained for administrati ve expenditure The att endance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you fi nd yourself in the impossibility to att end the course aft er the registrati on process is already completed you may delegate another person to att end the course in your place without any further fees charged If you have confi rmed and made the att endance fee payment but you didnrsquot att end the course the course att endance fee will not be refunded If you att end the course only parti ally (one day or a limited number of sessions) you will not benefi t from any att endance fee reducti on or refund

Company stamp

e Customer acknowledges and agrees that all materials provided by e KPI Institute including but not limited to the live presentations any audio-visual presentations and the handout materials distributed pre during and a er the training course shall at all times remain the sole and exclusive property of e KPI Institute ey cannot be made public and can only used for the purpose of the individual course participantrsquos bene t In no event shall the Customer use the live presentations any audio-visual presentations andor the handout materials for any other purpose including but not limited to the o ering of any course training or seminar that in any manner competes with the course or any portion thereof is provision shall survive the termination or expiration of this Agreement

HEADQUARTERSSE ASIA DIVISION

MELBOURNE OFFICEKUALA LUMPUR OFFICE

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 1 2591 1366

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg

EUROPEAN DIVISION MIDDLE EAST DIVISION

SIBIU OFFICE DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 5

Educational resources

Premium subscription on smartKPIscom

Available for 6 months providing access to 500 fully documented KPIs and over 20000 KPIs enlisted and one research report from the Top 25 KPIs series

Course materials Infographics

Qualitative reports Videos

Webinars

Course slides Course notes Course quiz

Architecture of the planning process Timeline and governance of the strategy planning process The KPI infographic

Performance Management in 2012 2013 2014 11 Videos dedicated to Performance Management

Free access to all Performance Management webinars series from 2014 to 2016

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 6

Facilitator

Radu Cocean

Testimonials

Subject Matter ExpertThe KPI Institute

ldquoThe course is useful for companies which start to implement KPIs or look at improving the process to implement KPIsrdquo

Fong San NeeSenior Project ManagerNCS Pte Ltd Singapore

ldquoIt is a very good theory that should be remembered and applied when the company wants to implement the Performance Management Systemrdquo

Lily KusumaSenior Consultant

PT Multi polar Technology Tbk Jakarta

ldquoEasy to understand and relevant to my daily work The samples and approaches are adaptable I do believe that the experience of att ending this training has benefi ted me in a long runrdquo

Fahizal Hamidi Abu BakarDeputy Manager KWSP Kuala Lumpur

ldquoThe course was very comprehensive systemati cally and step by step detailed The materials were structured and arranged in an organised fl ow to enable the understanding process in an easy mannerrdquo

Yuvarajah SThiagarajahHR Manager

Specifi c Resources Sdn Bhd Kuala Lumpur

Radu Cocean is a trainer consultant facilitator and coach in the fi eld of Strategy and Business Planning with over 17 years of hands-on experience

As a trainer he has delivered The KPI Insti tutersquos Certi fi ed Strategy and Business Planning Professional course both as in-house (mainly for large companies) and as open training programs Since 2010 he is an accredited Trainer (certi fi ed by the Nati onal Qualifi cati ons Authority in Romania) and has successfully completed the American Society for Training amp Development Master Trainer Program (2014)

As a consultant Radu has worked as part of teams that draft ed developement strategies and spati al plans for public bodies and local administrati on He has done so since 2001 at both internati onal nati onal regional county and local level He is now the Head of the Consulti ng Division in the KPI Insti tute

As a facilitator Radu has managed public consultati on meeti ngs - his approach is parti cipatory planning making sure that all stakeholders have their say and economic social and environmental goals are balanced in an integrated durable way

As a management consultant he has worked with private companies (mainly SMEs) helping them shape business plans required to access European funds ndash which has off ered him insight on how strategies get implemented through successful projects He is an accredited Project Manager (certi fi ed by the Nati onal Qualifi cati ons Authority in Romania) since 2011

As a strategy coach he has worked with start-ups helping them put their prioriti es in order develop strategies and operati onal plans and manage implementati on smoothly

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 7

Fees

Coursedate

17 - 19February

20 - 22July

12 - 14October

The course fees include course materials lunch and coff ee breaks It also covers the cost of the certi fi cati on process

US $1290

US $1290

US $1290

US $1190

US $1190

US $1190

US $1090

US $1090

US $1090

by 19 January

by 20 June

by 14 September

US $990

US $990

US $990

12 February

15 July

7 October

General fee

TKImembers

Early bird

3 or moreparticipants

Registrationdeadline

Course with certifi cation

The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive fi nancial assistance up to 100 to cover the training cost incurred at both regional and internati onal level The increasing number of requests for performance improvement projects within your region has upgraded our services off ering bringing you the opportunity to acquire both the theoreti cal knowledge and practi cal skills for working with KPIs now available to you through the HRDF program You can claim from the HRDF the following Course fees Daily allowance should cover parti cipantsrsquo meals land transportati on amp accommodati on Airfare (If applicable) Click here for more info

Human Resources Development Fund (HRDF) Info

Accommodati on is not covered by the att endance fee and it needs to be arranged separately by parti cipantsWe invite you to contact the event manager to enquire about special rates from the venue

If you have a group of fi ve or more to train you can save ti me and money by running this training course in-house Use the contact details provided below to request a customized off er from one of our training soluti on specialists

Accommodation

The KPI Insti tute Marketplace

+60 3 2742 1357 +60 1 2591 1366

offi cekpiinsti tuteorg

kpiinsti tuteorg

Linkedin Facebook Twitt er

For more detailsOrganize this training course in-house

Venue Grand Millennium Hotel

160 Jalan Bukit Bintang55100 Kuala LumpurMalaysia

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 8

Registration

marketplacekpiinsti tuteorg

3 ways to register Registration form

Participant details

Payment

Online

Direct contact

Registration form

Credit card

Bank transfer

Call us and we will assist you through the registrati on process

First name

Email

Job ti tle

Department Date of training course

City

Signed

Organizati on

Training course

Country

Date

Phone

Last name

Email us with your registrati on details

Pay by credit card using the online facility

Kindly ensure that your payments refl ect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer

CONNECTED PERFORMANCE SDN BHD (SE ASIA Division Offi ce The KPI Insti tute)Wisma UOA IIJalan Pinang 21 Unit 14-13 POBOX 50450 Kuala Lumpur MalaysiaT +60 3 2742 1357M +60 12-5911366

Sasikala Annamalaisasikalaannamalaikpiinsti tutecomM +60 12-5911366

1 Send an email containing your contact details and registrati on request

2 An email confi rmati on containing the tax invoice and bank account details will be sent to you

3 Proceed with the att endance fee payment by bank transfer

4 Send through email the proof of the payment transacti on completi on

5 A tax receipt together with the registrati on confi rmati on will be sent to you via email (aft er the att endance fee payment is confi rmed)

By fi lling your contact data you agree to receive further informati on about our events Your privacy is very important to us We will not sell rent or share your personal informati on under any circumstances

If there are no other standing agreements this form represents a valid contract between the parti es

I agree to the above terms and conditi ons

MrsMr

Registration cancellation procedure

Term of Agreement

Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situati on the att endance fee will be refunded less $400 retained for administrati ve expenditure The att endance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you fi nd yourself in the impossibility to att end the course aft er the registrati on process is already completed you may delegate another person to att end the course in your place without any further fees charged If you have confi rmed and made the att endance fee payment but you didnrsquot att end the course the course att endance fee will not be refunded If you att end the course only parti ally (one day or a limited number of sessions) you will not benefi t from any att endance fee reducti on or refund

Company stamp

e Customer acknowledges and agrees that all materials provided by e KPI Institute including but not limited to the live presentations any audio-visual presentations and the handout materials distributed pre during and a er the training course shall at all times remain the sole and exclusive property of e KPI Institute ey cannot be made public and can only used for the purpose of the individual course participantrsquos bene t In no event shall the Customer use the live presentations any audio-visual presentations andor the handout materials for any other purpose including but not limited to the o ering of any course training or seminar that in any manner competes with the course or any portion thereof is provision shall survive the termination or expiration of this Agreement

HEADQUARTERSSE ASIA DIVISION

MELBOURNE OFFICEKUALA LUMPUR OFFICE

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 1 2591 1366

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg

EUROPEAN DIVISION MIDDLE EAST DIVISION

SIBIU OFFICE DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 6

Facilitator

Radu Cocean

Testimonials

Subject Matter ExpertThe KPI Institute

ldquoThe course is useful for companies which start to implement KPIs or look at improving the process to implement KPIsrdquo

Fong San NeeSenior Project ManagerNCS Pte Ltd Singapore

ldquoIt is a very good theory that should be remembered and applied when the company wants to implement the Performance Management Systemrdquo

Lily KusumaSenior Consultant

PT Multi polar Technology Tbk Jakarta

ldquoEasy to understand and relevant to my daily work The samples and approaches are adaptable I do believe that the experience of att ending this training has benefi ted me in a long runrdquo

Fahizal Hamidi Abu BakarDeputy Manager KWSP Kuala Lumpur

ldquoThe course was very comprehensive systemati cally and step by step detailed The materials were structured and arranged in an organised fl ow to enable the understanding process in an easy mannerrdquo

Yuvarajah SThiagarajahHR Manager

Specifi c Resources Sdn Bhd Kuala Lumpur

Radu Cocean is a trainer consultant facilitator and coach in the fi eld of Strategy and Business Planning with over 17 years of hands-on experience

As a trainer he has delivered The KPI Insti tutersquos Certi fi ed Strategy and Business Planning Professional course both as in-house (mainly for large companies) and as open training programs Since 2010 he is an accredited Trainer (certi fi ed by the Nati onal Qualifi cati ons Authority in Romania) and has successfully completed the American Society for Training amp Development Master Trainer Program (2014)

As a consultant Radu has worked as part of teams that draft ed developement strategies and spati al plans for public bodies and local administrati on He has done so since 2001 at both internati onal nati onal regional county and local level He is now the Head of the Consulti ng Division in the KPI Insti tute

As a facilitator Radu has managed public consultati on meeti ngs - his approach is parti cipatory planning making sure that all stakeholders have their say and economic social and environmental goals are balanced in an integrated durable way

As a management consultant he has worked with private companies (mainly SMEs) helping them shape business plans required to access European funds ndash which has off ered him insight on how strategies get implemented through successful projects He is an accredited Project Manager (certi fi ed by the Nati onal Qualifi cati ons Authority in Romania) since 2011

As a strategy coach he has worked with start-ups helping them put their prioriti es in order develop strategies and operati onal plans and manage implementati on smoothly

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 7

Fees

Coursedate

17 - 19February

20 - 22July

12 - 14October

The course fees include course materials lunch and coff ee breaks It also covers the cost of the certi fi cati on process

US $1290

US $1290

US $1290

US $1190

US $1190

US $1190

US $1090

US $1090

US $1090

by 19 January

by 20 June

by 14 September

US $990

US $990

US $990

12 February

15 July

7 October

General fee

TKImembers

Early bird

3 or moreparticipants

Registrationdeadline

Course with certifi cation

The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive fi nancial assistance up to 100 to cover the training cost incurred at both regional and internati onal level The increasing number of requests for performance improvement projects within your region has upgraded our services off ering bringing you the opportunity to acquire both the theoreti cal knowledge and practi cal skills for working with KPIs now available to you through the HRDF program You can claim from the HRDF the following Course fees Daily allowance should cover parti cipantsrsquo meals land transportati on amp accommodati on Airfare (If applicable) Click here for more info

Human Resources Development Fund (HRDF) Info

Accommodati on is not covered by the att endance fee and it needs to be arranged separately by parti cipantsWe invite you to contact the event manager to enquire about special rates from the venue

If you have a group of fi ve or more to train you can save ti me and money by running this training course in-house Use the contact details provided below to request a customized off er from one of our training soluti on specialists

Accommodation

The KPI Insti tute Marketplace

+60 3 2742 1357 +60 1 2591 1366

offi cekpiinsti tuteorg

kpiinsti tuteorg

Linkedin Facebook Twitt er

For more detailsOrganize this training course in-house

Venue Grand Millennium Hotel

160 Jalan Bukit Bintang55100 Kuala LumpurMalaysia

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 8

Registration

marketplacekpiinsti tuteorg

3 ways to register Registration form

Participant details

Payment

Online

Direct contact

Registration form

Credit card

Bank transfer

Call us and we will assist you through the registrati on process

First name

Email

Job ti tle

Department Date of training course

City

Signed

Organizati on

Training course

Country

Date

Phone

Last name

Email us with your registrati on details

Pay by credit card using the online facility

Kindly ensure that your payments refl ect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer

CONNECTED PERFORMANCE SDN BHD (SE ASIA Division Offi ce The KPI Insti tute)Wisma UOA IIJalan Pinang 21 Unit 14-13 POBOX 50450 Kuala Lumpur MalaysiaT +60 3 2742 1357M +60 12-5911366

Sasikala Annamalaisasikalaannamalaikpiinsti tutecomM +60 12-5911366

1 Send an email containing your contact details and registrati on request

2 An email confi rmati on containing the tax invoice and bank account details will be sent to you

3 Proceed with the att endance fee payment by bank transfer

4 Send through email the proof of the payment transacti on completi on

5 A tax receipt together with the registrati on confi rmati on will be sent to you via email (aft er the att endance fee payment is confi rmed)

By fi lling your contact data you agree to receive further informati on about our events Your privacy is very important to us We will not sell rent or share your personal informati on under any circumstances

If there are no other standing agreements this form represents a valid contract between the parti es

I agree to the above terms and conditi ons

MrsMr

Registration cancellation procedure

Term of Agreement

Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situati on the att endance fee will be refunded less $400 retained for administrati ve expenditure The att endance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you fi nd yourself in the impossibility to att end the course aft er the registrati on process is already completed you may delegate another person to att end the course in your place without any further fees charged If you have confi rmed and made the att endance fee payment but you didnrsquot att end the course the course att endance fee will not be refunded If you att end the course only parti ally (one day or a limited number of sessions) you will not benefi t from any att endance fee reducti on or refund

Company stamp

e Customer acknowledges and agrees that all materials provided by e KPI Institute including but not limited to the live presentations any audio-visual presentations and the handout materials distributed pre during and a er the training course shall at all times remain the sole and exclusive property of e KPI Institute ey cannot be made public and can only used for the purpose of the individual course participantrsquos bene t In no event shall the Customer use the live presentations any audio-visual presentations andor the handout materials for any other purpose including but not limited to the o ering of any course training or seminar that in any manner competes with the course or any portion thereof is provision shall survive the termination or expiration of this Agreement

HEADQUARTERSSE ASIA DIVISION

MELBOURNE OFFICEKUALA LUMPUR OFFICE

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 1 2591 1366

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg

EUROPEAN DIVISION MIDDLE EAST DIVISION

SIBIU OFFICE DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 7

Fees

Coursedate

17 - 19February

20 - 22July

12 - 14October

The course fees include course materials lunch and coff ee breaks It also covers the cost of the certi fi cati on process

US $1290

US $1290

US $1290

US $1190

US $1190

US $1190

US $1090

US $1090

US $1090

by 19 January

by 20 June

by 14 September

US $990

US $990

US $990

12 February

15 July

7 October

General fee

TKImembers

Early bird

3 or moreparticipants

Registrationdeadline

Course with certifi cation

The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive fi nancial assistance up to 100 to cover the training cost incurred at both regional and internati onal level The increasing number of requests for performance improvement projects within your region has upgraded our services off ering bringing you the opportunity to acquire both the theoreti cal knowledge and practi cal skills for working with KPIs now available to you through the HRDF program You can claim from the HRDF the following Course fees Daily allowance should cover parti cipantsrsquo meals land transportati on amp accommodati on Airfare (If applicable) Click here for more info

Human Resources Development Fund (HRDF) Info

Accommodati on is not covered by the att endance fee and it needs to be arranged separately by parti cipantsWe invite you to contact the event manager to enquire about special rates from the venue

If you have a group of fi ve or more to train you can save ti me and money by running this training course in-house Use the contact details provided below to request a customized off er from one of our training soluti on specialists

Accommodation

The KPI Insti tute Marketplace

+60 3 2742 1357 +60 1 2591 1366

offi cekpiinsti tuteorg

kpiinsti tuteorg

Linkedin Facebook Twitt er

For more detailsOrganize this training course in-house

Venue Grand Millennium Hotel

160 Jalan Bukit Bintang55100 Kuala LumpurMalaysia

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 8

Registration

marketplacekpiinsti tuteorg

3 ways to register Registration form

Participant details

Payment

Online

Direct contact

Registration form

Credit card

Bank transfer

Call us and we will assist you through the registrati on process

First name

Email

Job ti tle

Department Date of training course

City

Signed

Organizati on

Training course

Country

Date

Phone

Last name

Email us with your registrati on details

Pay by credit card using the online facility

Kindly ensure that your payments refl ect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer

CONNECTED PERFORMANCE SDN BHD (SE ASIA Division Offi ce The KPI Insti tute)Wisma UOA IIJalan Pinang 21 Unit 14-13 POBOX 50450 Kuala Lumpur MalaysiaT +60 3 2742 1357M +60 12-5911366

Sasikala Annamalaisasikalaannamalaikpiinsti tutecomM +60 12-5911366

1 Send an email containing your contact details and registrati on request

2 An email confi rmati on containing the tax invoice and bank account details will be sent to you

3 Proceed with the att endance fee payment by bank transfer

4 Send through email the proof of the payment transacti on completi on

5 A tax receipt together with the registrati on confi rmati on will be sent to you via email (aft er the att endance fee payment is confi rmed)

By fi lling your contact data you agree to receive further informati on about our events Your privacy is very important to us We will not sell rent or share your personal informati on under any circumstances

If there are no other standing agreements this form represents a valid contract between the parti es

I agree to the above terms and conditi ons

MrsMr

Registration cancellation procedure

Term of Agreement

Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situati on the att endance fee will be refunded less $400 retained for administrati ve expenditure The att endance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you fi nd yourself in the impossibility to att end the course aft er the registrati on process is already completed you may delegate another person to att end the course in your place without any further fees charged If you have confi rmed and made the att endance fee payment but you didnrsquot att end the course the course att endance fee will not be refunded If you att end the course only parti ally (one day or a limited number of sessions) you will not benefi t from any att endance fee reducti on or refund

Company stamp

e Customer acknowledges and agrees that all materials provided by e KPI Institute including but not limited to the live presentations any audio-visual presentations and the handout materials distributed pre during and a er the training course shall at all times remain the sole and exclusive property of e KPI Institute ey cannot be made public and can only used for the purpose of the individual course participantrsquos bene t In no event shall the Customer use the live presentations any audio-visual presentations andor the handout materials for any other purpose including but not limited to the o ering of any course training or seminar that in any manner competes with the course or any portion thereof is provision shall survive the termination or expiration of this Agreement

HEADQUARTERSSE ASIA DIVISION

MELBOURNE OFFICEKUALA LUMPUR OFFICE

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 1 2591 1366

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg

EUROPEAN DIVISION MIDDLE EAST DIVISION

SIBIU OFFICE DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427

Certi fi ed Strategy amp Business Planning Professional Kuala Lumpur

wwwkpiinsti tuteorg | offi cekpiinsti tuteorg | +60 12-5911366 Page 8

Registration

marketplacekpiinsti tuteorg

3 ways to register Registration form

Participant details

Payment

Online

Direct contact

Registration form

Credit card

Bank transfer

Call us and we will assist you through the registrati on process

First name

Email

Job ti tle

Department Date of training course

City

Signed

Organizati on

Training course

Country

Date

Phone

Last name

Email us with your registrati on details

Pay by credit card using the online facility

Kindly ensure that your payments refl ect the Total Amount of the invoice that will be presented to you It is your responsibility to cover all bank fees due to Telegraphic Wire transfer

CONNECTED PERFORMANCE SDN BHD (SE ASIA Division Offi ce The KPI Insti tute)Wisma UOA IIJalan Pinang 21 Unit 14-13 POBOX 50450 Kuala Lumpur MalaysiaT +60 3 2742 1357M +60 12-5911366

Sasikala Annamalaisasikalaannamalaikpiinsti tutecomM +60 12-5911366

1 Send an email containing your contact details and registrati on request

2 An email confi rmati on containing the tax invoice and bank account details will be sent to you

3 Proceed with the att endance fee payment by bank transfer

4 Send through email the proof of the payment transacti on completi on

5 A tax receipt together with the registrati on confi rmati on will be sent to you via email (aft er the att endance fee payment is confi rmed)

By fi lling your contact data you agree to receive further informati on about our events Your privacy is very important to us We will not sell rent or share your personal informati on under any circumstances

If there are no other standing agreements this form represents a valid contract between the parti es

I agree to the above terms and conditi ons

MrsMr

Registration cancellation procedure

Term of Agreement

Any withdrawals have to be announced at least two weeks before the beginning of the course through fax or e-mail In this situati on the att endance fee will be refunded less $400 retained for administrati ve expenditure The att endance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date If you fi nd yourself in the impossibility to att end the course aft er the registrati on process is already completed you may delegate another person to att end the course in your place without any further fees charged If you have confi rmed and made the att endance fee payment but you didnrsquot att end the course the course att endance fee will not be refunded If you att end the course only parti ally (one day or a limited number of sessions) you will not benefi t from any att endance fee reducti on or refund

Company stamp

e Customer acknowledges and agrees that all materials provided by e KPI Institute including but not limited to the live presentations any audio-visual presentations and the handout materials distributed pre during and a er the training course shall at all times remain the sole and exclusive property of e KPI Institute ey cannot be made public and can only used for the purpose of the individual course participantrsquos bene t In no event shall the Customer use the live presentations any audio-visual presentations andor the handout materials for any other purpose including but not limited to the o ering of any course training or seminar that in any manner competes with the course or any portion thereof is provision shall survive the termination or expiration of this Agreement

HEADQUARTERSSE ASIA DIVISION

MELBOURNE OFFICEKUALA LUMPUR OFFICE

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 1 2591 1366

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg

EUROPEAN DIVISION MIDDLE EAST DIVISION

SIBIU OFFICE DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427

HEADQUARTERSSE ASIA DIVISION

MELBOURNE OFFICEKUALA LUMPUR OFFICE

Lifelab Building198 Harbour Esplanade Suite 606

Melbourne Docklands VIC 3008 AUT +61 3 9028 2223 M +61 4 2456 8088

Wisma UOA IIJalan Pinang 21 Unit 14-13 50450

Kuala Lumpur MalaysiaT +60 3 2742 1357 M +60 1 2591 1366

offi cekpiinsti tuteorg bull wwwkpiinsti tuteorg

EUROPEAN DIVISION MIDDLE EAST DIVISION

SIBIU OFFICE DUBAI OFFICE

Sibiu City CenterSomesului Street No 3 550003

Sibiu RomaniaT +40 3 6942 6935 M +40 7 4706 0997

Regalia Business Centre1st fl oor Offi ce 101 Suite 11 Baysquare Building 3

213297 Business Bay Dubai UAET +971 4 563 7316 M +971 55 787 6427