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mTelehealth: A Family Medicine Perspective of Online Care Delivery

Who is this?

This is my employer.

Exponential Growth of Retail Clinics

Outten, 2014

Walgreens Announces mTelehealth

Walgreens will launch a newtelemedicine component forits mobile application expanding round-the-clock access to physicians via digital devicefor customersin 25 states by the end of the year. Adam Pelligrini, VP Digital Health, Walgreens Boots Alliance October 1, 2015

This is my employer.

This is my employer.

The Patient Experience

Patient Engagement

Introduction Email

Patient App

Patient App

Secure Video Chat

Provider App

Provider App

Provider App

Primary Care Pilot: Year One

100% Safety Profile 97% Patient Satisfaction 90% Before 9:00 pm 26% Repeated w/i 6mos 5% Opt-out by MD

Pilot: Year Two

80% Acute 20% Chronic Dz81% e-Visit 18% Phone-assist (