Foysal Strategic Management

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    Chapter-1: Overview of the

    Organization

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    1.1 Introduction:

    Incepta Pharmaceuticals Ltd. is a leading pharmaceutical company in Bangladesh

    established in the year 1999. Incepta now has one of the largest and competent sales force

    and large distribution network of its own, operated from 18 different locations throughout

    the country. A most dynamic skilled and dedicated marketing team comprising of

    pharmacists and doctors are at the core of the marketing operation. These highly skilled

    professionals play a crucial role in providing the necessary strategic guideline for the

    promotion of its product.

    The company produces various types of dosage forms which include tablets, capsules,

    oral liquids, ampoules, dry powder vials, powder for suspension, nasal sprays, eye drops,

    creams, ointments, lotions, gels, prefilled syringes, liquid filled hard gelatin capsules,

    lyophilized injections etc. Since its inception, Incepta has been launching new andinnovative products in order to fulfill unmet demand of the medical community. The

    focus has always been to bring new, more technologically advanced molecules and

    innovative dosage forms to this country.

    1.2 History of the Organization:

    Incepta began its operation with a handful of highly skilled and dedicated professionals

    guided by an able leadership. Proper strategic planning, technical excellence, swift and

    timely decisions helped us achieve our objectives leading to much faster growth. Incepta

    was able to anticipate the need of the market and provide the right product at the righttime. High focus on R&D investment from the very beginning made possible the

    introduction of quality products ahead of its competitors in most cases.

    Incepta Pharmaceuticals Ltd. is now the 2nd largest company of the country and

    recognized as the fastest growing of the top five manufacturing company in the country.

    The company has come a long way. Currently the Zirabo plant consists of several

    buildings with state of the art technology. Dedicated cephalosporin manufacturing

    building, a specialized manufacturing building for the production of lyophilized products,

    insulin and amino acids and newly built liquid and semisolid manufacturing building and

    large warehouse is also in operation.

    Another multipurpose building for housing the Research & Development operation along

    with the canteen facility is also there. Currently all the products are coming from the plant

    at Zirabo. The company now produces almost all types of dosage forms covering nearly

    all therapeutic area.

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    1.3 Vision of the Organization:

    Incepta wants to become a research based global pharmaceutical company in addition to

    being a highly efficient generic manufacturer. To discover and develop innovative, value-

    added products that improves the quality of life of people around the world. And

    contribute towards the growth of our Nation.

    1.4 Mission of the Organization:

    Provide people globally with high quality health care products at affordable prices in

    order to improve access to medicine and to provide employees an enabling environment

    that facilitates realization of their full potential.

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    1.5 Organ Gram of the Organization:

    Table 1.1: Organ Gram of the Incepta Pharmaceuticals Ltd.

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    Manager -

    Security

    Line

    Manager

    Manager-

    Maintenance

    Fire & Safety

    Manager

    Compliance

    Manager

    Manager

    Accounts

    Accounts

    OfficerFire Fighters

    and

    Cleaners

    Welfare

    OfficerMechanics,

    Electricians

    and

    Generator

    Operator

    Supervisors,Machine

    Operators,

    and

    Asst. of

    Machine

    Operators

    Supervisorsand

    Security

    Guards

    Chairman & Managing Director

    General Manager:

    i) Administration

    ii) Finance

    iii) Production

    Production

    Manager

    Director:

    i) Administration

    ii) Production

    Doctor

    Nurse

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    1. 6 Past Programs of the Organization:

    In January 2008, the company received "Certificate of GMP compliance" from European

    Union which basically opened the door to the European market for Incepta. In recent

    times the UK MHRA authorities have also inspected the production facilities located atZirabo, Savar. The UK MHRA GMP compliance certificate is now under process.

    In 2004 Incepta was inspected by UNICEF and UNDP and accepted as a potential

    supplier. In 2005 Incepta started supplying products to UNICEF locally in Bangladesh.

    Subsequently in 2010, Incepta was accepted by the global headquarters of UN agencies at

    Copenhagen, Denmark and became enlisted as global supplier to UNICEF, UNESCO,

    and UNDP.

    During the course of the last couple of years the company has received accreditation from

    many other countries of the world and currently holds the following GMP certificates

    from their respective Ministry of Health.

    European Union GMP Certificate

    Turkey GMP Certificate

    Yemen GMP Certificate

    Kenya GMP Certificate

    Democratic Republic of Congo GMP Certificate

    Ethiopia GMP Certificate

    Uganda GMP Certificate

    1.7 Present Programs of the Organization:

    Incepta is guided by its export mission to improve the health and well-being of people

    worldwide. Its corporate philosophy is to create new value around health-related products

    through science and advanced technology. Incepta currently sells its product in many

    countries of Asia, Africa, Central America and has started to sell in Latin America.

    Incepta is taking special efforts to ensure presence in the rest of the globe. Currently the

    company is exploring distributorship, contract manufacturing, in licensing, technology

    partnership and many other forms of cooperation. . Incepta is the second largest and

    fastest growing company among the top five companies of the country.

    Companies around the world can benefit from partnership with Incepta as the company

    offers a very large portfolio of generic products to choose from. Focus on ensuring high

    quality and cost effectiveness makes our portfolio more attractive to potential customers.

    Incepta has always given very high priority to its Research and Development activities.

    This focus enabled Incepta to develop and market 118 generics for the first time ever in

    Bangladesh pharmaceutical market. The company has successfully developed nearly 650

    dosage forms of 300 plus generics in different specialties that are currently selling in the

    local as well as international market.

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    1.8 Future Program of the Organization:

    Within five years of starting export operations, Incepta now sells its products in 36 countries.

    This has become possible due to an intellectual pool of some of the best minds in the

    country. Starting in 2006, Incepta already has registration of more than 300 products in

    different countries around the globe. Further negotiation with possible business partners andproduct registration is going on to further the presence of the company in many more

    countries.

    1.9 Table ofActivities of HR Department:

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    Activities of HR Department

    Requirement Process

    Planning and Decision Making Process

    Organizing Technique

    Staffing Pattern and Practices

    Leading Process

    Motivation Process

    Career Planning and Development Scope

    Pay Structure and Benefits

    Get order from buyer

    Environment, Politics and Practices

    Controlling Methods

    Labor Relations

    Disciplinary Action

    Welfare Facilities

    Transportation Facility for the

    Executives

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    Chapter-2: Research Objective &

    Methodology

    2.1 Objectives of the study:

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    This report on Incepta Pharmaceuticals Ltd. is prepared for some distinguished objective,

    which is as follows:

    To fulfill academic requirement.

    To gather knowledge about Pharmaceuticals companies operations.

    To gather practical knowledge and real life experience.

    To apply theoretical knowledge.

    To have exposure to the functions of Pharmaceuticals.

    To get an overview of the Pharmaceuticals activities in our country.

    2.2 Research Methodology:

    The study is performed based on the information extracted from different sources

    collected by using a specific methodology. This report is analytical in nature. How

    close to the issue-under-study can a researcher reach depends, to a great extent, on

    how methodically he/she can approach the issue. Although necessity of using data

    and information has always been the prime determinant of the quality, accuracy

    and worthiness of a research project, in these days of abundant availability of data

    and information this necessity has only been acute, methodology is the pathfinder

    of working out a good research paper.

    The methodology is mentioned below:

    2.2.1 Population:All the companies company located in everywhere in Bangladesh have

    been taken into consideration as population.

    2.2.2 Sample:The Incepta Pharmaceuticals Ltd. is considered as sample for preparing this

    report.

    2.3 Data collection:

    Source of data of this report can be divided into two categories:

    2.3.1 Primary Sources:

    Conversation with the respective officers and staffs.

    Relevant file study provided by the officers concerned.

    2.3.2 Secondary Sources:

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    Relevant books and Research papers.

    Internet and various study selected reports.

    2.5 Data Analysis:

    Some arithmetic and graphical tools are used in this report for analyzing the

    collected data and to classifying those to interpret them clearly.

    2.6 Limitations of the study:

    The major limitations of this study are given as follows

    There were some restrictions to have access to the information confidential byconcern authority.

    The report is only based on Incepta Pharmaceuticals Ltd.

    Sufficient records, publications were not available as per my requirement.

    This report doesnt provide adequate historical information.

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    Chapter-3: Value Creation Cycle of

    Incepta Pharmaceuticals Ltd.

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    3.2.4 Customer Service:

    Incepta Pharmaceuticals Limited provides customer service by providing instruction with

    medicine for medicine using.

    3.3 Support Activities:

    In this stage company maintains four primary activities. These four activities are very much

    momentous. They are-

    3.3.1 Company Infrastracture:

    It is the first support activities for getting to output.

    3.3.2 Information Systems:

    Information system of Incepta Pharmaceuticals Limited helps to get output as support

    activities.

    3.3.3 Materials Management:

    It is the number three support activities. This is very important. Materials management helps

    get output to company.

    3.3.4 Human Resource:

    When Incepta Pharmaceuticals Limited needs any employee for their organization then

    management of Incepta Pharmaceuticals Limited inform that to HR department. Then HR

    department give advertisement in bd jobs and news paper for new employee. After thatinterested persons apply for that post with CV. When Incepta Pharmaceuticals Limited gets

    CV from interested participant then Incepta Pharmaceuticals Limited organizes a written

    exam for participant. Management of Incepta Pharmaceuticals Limited identifies qualified

    persons from written exam and arrange viva exam for them. If any participant qualified in

    viva exam then that participant get job in Incepta Pharmaceuticals Limited.

    3.4 Output:

    When company will produce high volume of medicine by low cost by reducing production

    cost then Incepta Pharmaceuticals Limited can earn huge amount of profit.

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    We can see that in their recent new generics production, how they are creating value for

    customers through their R&D department.

    3.3 Tabulation of Increasing Number of Products Year by Year:

    Year No. of Products First Ever Product IMS Rank*

    2011 625 72nd (1st

    Quarter)

    2010 594 10 2nd

    2009 585 4 2nd

    2008 532 10 2nd

    2007 451 17 3rd

    2006 368 9 3rd

    2005 288 12 3rd

    2004 198 6 5th

    2003 154 18 8th

    2002 119 14 10th

    2001 78 11 12th

    2000 35 4 31st

    Table 2.1: Increasing Number of Products Year by Year

    Year by year number of products are increasing and at 2009-2011 Incepta

    Pharmaceuticals Ltd is holding 2nd position of IMS Rank.

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    Chapter-4: Analysis of Findings

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    4.1 Findings

    This is very important part of my report. After working in the Incepta Pharmaceuticals

    Ltd, I have collect and gather the data, analyzed and with my limited experience I found

    some noticeable points that I am going to mention.

    4.1.1 SWOT Analysis:

    SWOT analysis is used to measure views of a single issue from different patterns. From

    historical data and practical observation, I found the following Strength opportunity,

    weakness and threat under SWOT analysis of Incepta Pharmaceuticals Ltd.:

    Strengths:

    Not engaged in unfair business practice.

    Well-known reputed Pharmaceuticals in the market.

    Concentrated market.

    Officers are highly experienced and professional.

    Production system is larger than advance.

    Committed for supplying produced goods time to time to buyer.

    Strictly complies of government Pharmaceuticals rules, regulations and acts.

    Weaknesses:

    Small popularity in foreign market.

    Not attractive environment for working.

    Growth is slower than other competitive Pharmaceuticals.

    Lack of advance technology utilization in all aspects.

    Opportunities:

    Can provide more attractive facilities to employees for increasing production.

    Take loan to expand their business.

    Can decrease their production cost by establishing a textile factory for fabric

    processing.

    Can adopt high technology based machine for production.

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    Threats:

    The number competitors in Pharmaceuticals sectors are increasing.

    Competitive performance is in high positive flow.

    Competitors are using more advance technological system.

    Government tendency of imposing tax and VAT is becoming stricter.

    4.2 Graph of Inceptas recent growth compared to the whole industry:

    Strategy-As they want to become a research based global pharmaceutical company, so

    building distinctive competencies that result in innovation is the most important source of

    their competitive advantage which we find from their recent few years trend in new

    generics findings

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    Chapter-5: Conclusion,

    Recommendations & References

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    5.1 Conclusion:

    To conclude with we can say that, Incepta Pharmaceuticals Limited is creating values for

    all customers & stakeholders through their tremendous teamwork in R&D, as well as

    through Marketing & Sales team. So, we hope in the near future, the vision of becoming

    the number one quality pharmaceutical company in Bangladesh would be fulfilled if this

    process carries on.

    Recommendations:

    As they want to become a research based global pharmaceutical company in addition to

    being a highly efficient generic manufacturer they should keep up their R&D

    projects.

    As they want to provide people globally with high quality health care products at

    affordable prices they should production level for economies of scale.

    The company is doing very well regarding their vision & mission, so we recommend they

    should keep up or maintain this process if not possible to enhance it.

    5.2 References:

    www.inceptapharma.com

    www.thefinancialexpress-bd.com www.wikipedia.org

    Strategic Management: An Integrated Approach, 8th Edition, Hill/Jones

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    http://www.inceptapharma.com/http://www.thefinancialexpress-bd.com/http://www.wikipedia.org/http://www.inceptapharma.com/http://www.thefinancialexpress-bd.com/http://www.wikipedia.org/