Foundations for a Successful Business 10 Characteristics shared by successful restorationcompanies
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Transcript of Foundations for a Successful Business 10 Characteristics shared by successful restorationcompanies
Foundations for a Successful Business
10 Characteristics shared by successful restorationcompanies
Phillip Rosebrook, CRBusiness Mentors
"Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.”~ Sun Tzu
“Your business is your fault – good or bad.” ~ Larry Janesky
Foundations"If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them.”
~ Henry David Thoreau
Every moment of every day, you succeed at creating the reality in which you live. Choose now to use that power in a positive, meaningful, fulfilling way.
~ Ralph Marston
Quantum Restoration
Measuring Success?Employees
Equipment
Building Size
Volume
SuccessYour Thoughts…"Learn to enjoy every minute of your life. Be happy
now. Don't wait for something outside of yourself to make you happy in the future. Think how really precious is the time you have to spend, whether it's at work or with your family. Every minute should be enjoyed and savored.”~ Earl Nightingale 1921-1989, Radio Announcer, Author and Speaker
Having a choiceA resource for you and stakeholders
Blueprint for Success
Cash
Exceptional Service
Leadership
Proactive Marketing
ProfitQuality
Proactive Planning
Timely measuremen
t
Continuous Improvement
Happy Employees
Rules Balance Strategic Planning Team Commit to action Vision and Passion Communication
Focus on Service"The people who receive the most are the ones who give the most. This is true of individuals, but also for businesses. If the focus is on how can we give the absolute best service, then the profits will follow. If a company is only focused on profits, they miss the big picture and will always be scurrying for business instead of having clients chasing them."
~ Susan Bagyura Author The Visionary Leader: How To Inspire Success From The Top Down
Exceptional ServiceTraining OrientationReinforcementCompany cultureCommunication systems Intolerance for poor service
Service Steps Identify training
resources Measure results Reinforcement Celebration Communication
Profit
Long term success is the result of ethical profits
Profits are the result of achieved strategy
ProfitImprove Gross profit
BudgetWork mixClients
Managing slippageBudgeting
Controlled discretionary Managing your planCompensation plans
Happy EmployeesPeople don’t get burned out in their jobs, they get burned out by the atmosphere in which they have to work. Leadership is about creating the right atmosphere.
Discretionary effort Teamwork Synergy
Developing Your TeamRecognition & appreciationTimely performance feedbackEducation OpportunitiesUnderstanding company vision & goalsFair compensation
Creating Happy Employees
Life opportunitiesFamily atmosphereHave Fun BelongingPart of company that is a good citizenListened toHigh performance standards
Quality Work Culture of exceeding
expectations Timely work completion Would you allow in your
home? Inspect frequently Different clients, different
expectations
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Proactive Marketing“Revenue solves a lot of problems”To prevent peaks and valley’s market when
you are busyPlan, reward, celebrateTeam approachGoal drivenResults focused
Timely MeasurementsMonthly financialsJob costingSales trackingCash Customer serviceProject tracking
Proactive PlanGoalsCapital BudgetStrategic planMarketing planPersonnel planTraining SWOT
Cash Strong cash flow is a result of
good business practices All other components of the
success model need to support cash flow
Profits do not equal cash Your company future rests in
your ability to generate cash
Impacting CashTurns on receivable less than 50 daysTie incentive to collection Incentive for admin staffFinancing to cover floatDeposits and progress paymentsTimely invoicingCash projectionsProactive purchasing
Foundation Building "Small deeds done are better than great deeds planned.”
~ Peter Marshall 1902-1949, Clergyman
Business retreatGet your numbers in orderBalanced growthSkill developmentTeam involvementAccountabilityInternal communication
Vision"The most pathetic person in the world is someone who has sight, but has no vision." ~ Helen Keller
What do you want to be when you grow up?People want to be a part of something bigger
than their own position Overcome self limitations and comfort zonesBalance and foundation – then grow!
Priorities"Life is too short to waste. Dreams are fulfilled only through action, not through endless planning to take action.”
~ David J. Schwartz Trainer and Author
What are you working forManaging riskProvide opportunity
A Dynamic ApproachBusiness world is changingRestoration is acceleratingYou need quarterly assessments of your plan
and annual strategyDon’t be afraid to implement – but quick to
assess and adjust if necessary
Questions? Presentation available at www.businessmentors.net
www.businessmentors.net