FOUNDATIONS EFFECTIVE FACILITATION of Facilitation...cente f leadersh FOUNDATIONS EFFECTIVE...

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FOUNDATIONSEFFECTIVE FACILITATION

of

pacific center for leadershipkim batercolin funk

mike shawgeoff powter

Sunday, October 23, 2011

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FACILITATIONMETA-FACILITATION

two days of

and

TEACHINGand

TALKING,


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F

THE HILLS WE STAND ON


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• kolb’s experiential learning cycle


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• kolb’s experiential learning cycle• the learning zone


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• kolb’s experiential learning cycle• the learning zone• provoking the system


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• kolb’s experiential learning cycle• the learning zone• provoking the system • the collaborative process


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• kolb’s experiential learning cycle• the learning zone• provoking the system • the collaborative process

your hills?


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LEARNING to JUGGLEJUGGLING to LEARN


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DEFINING FACILITATION


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• “making things easier”...but...



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• comforting the disturbed, disturbing the comfort



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• comforting the disturbed, disturbing the comfort

•“creating space to help participants think more clearly” or “make sense”



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DEFINING CREATIVE FACILITATION


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• “enlivening the senses”



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• engaging the whole body



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• engaging the whole body

• metaphor as a tool to make sense



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WHEN & HOW

creati

vity


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WHEN & HOW

creati

vity

decision discussion developmentSunday, October 23, 2011

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WHEN & HOW

creati

vity

decision discussion development

clarative space


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WHEN & HOW

creati

vity


clarative space

generative space


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WHEN & HOW

creati

vity


clarative space

generative space!

!

!


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THE SIX CORE TENSIONS


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• How rigid or flexible should the session be?



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• How rapid or leisurely should the pace be?



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• How cooperative or competitive is the group?



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• Which is more important, a positive procedure or efficient results?



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• Are you most concerned about individual or group needs?



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• Where should/do group members look for direction and validation?



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• Where should/do group members look for direction and validation?


anything else?


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THE CORE COMPETENCIES of FACILITATION


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• understanding and managing yourself


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• understanding and managing others


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• understanding and managing the contract


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• understanding and managing space


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• understanding and managing space

•understanding and managing time


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• understanding and managing power



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• understanding and managing process and content



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• understanding and managing change



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• understanding and managing resistance, conflict



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• understanding and managing resistance, conflict

• understanding and managing intervention



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UNDERSTANDING & MANAGING


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UNDERSTANDING & MANAGINGyourselfSunday, October 23, 2011

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UNDERSTANDING & MANAGINGyourself

• what turns your crank in facilitation?


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• what turns you off or gets in your way?


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• how do you show up?


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• what boundaries do you bump against?


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• what boundaries do you bump against?

• facilitator skills checklist


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UNDERSTANDING & MANAGINGothersSunday, October 23, 2011

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UNDERSTANDING & MANAGINGothers

• tuckman’s stages of group development


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• the strength deployment inventory (SDI)


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• the strength deployment inventory (SDI)

• the myers-briggs type indicator (MBTI)


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the contractSunday, October 23, 2011

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the contract

Before the gathering


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the contract


• first contact — Why? Who? Where? When?


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the contract



• pre-session interviews, observations — what to know


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the contract




• pre-session work


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the contract





• interactive session design


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the contract





• interactive session design

• issues: reporting back, contacting participants


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UNDERSTANDING & MANAGINGthe contract 2


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At the gathering


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At the gathering

• sponsor endorsement


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At the gathering


• introductory activities


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At the gathering



• collaboratively constructing norms, content & process


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At the gathering




• create buy-in that acknowledges reality (of gatherings & group)


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At the gathering





• clarifying your role


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At the gathering






• handouts, ppt...


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At the gathering







• recording, summarizing, anchoring


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At the gathering








• waivers (activity, photo, commitment & presence)


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At the gathering









• regularly taking the pulse of the session


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At the gathering









• regularly taking the pulse of the session

• checking in with sponsor? (but, who is the client?)


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the contract 3

Finishing

• summarizing

• making action plans, with accountabilities and partnerships• closing activities

• getting feedback

• follow-ups, summaries and written reports


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UNDERSTANDING & MANAGINGspaceSunday, October 23, 2011

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UNDERSTANDING & MANAGINGspace

• the geography of facilitation:


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UNDERSTANDING & MANAGINGspace

• the geography of facilitation:- tables, walls, circles, flip-charts, free space


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UNDERSTANDING & MANAGINGtimeSunday, October 23, 2011

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UNDERSTANDING & MANAGINGtime

• the pros and cons of an agenda


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UNDERSTANDING & MANAGINGtime

• the pros and cons of an agenda

• tools for keeping things moving and shaking


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UNDERSTANDING & MANAGINGprocess & contentSunday, October 23, 2011

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UNDERSTANDING & MANAGINGprocess & content

CONTENT PROCESS

What How

Subjects for discussionThe task

The problems being solvedThe decisions madeThe agenda items

The goals

The goalsThe methods and procedures

Process of relationshipsTools being used

The rules or normsGroup dynamics

The climate


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UNDERSTANDING & MANAGINGpowerSunday, October 23, 2011

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UNDERSTANDING & MANAGINGpower

• neutrality


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• neutrality

•“a facilitator has no decision-making power”


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• neutrality


• what power is, and isn’t


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• neutrality



• assuming, taking, and earning control


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• neutrality



• assuming, taking, and earning control

• questions, suggestions, directions and demands


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UNDERSTANDING & MANAGINGchangeSunday, October 23, 2011

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UNDERSTANDING & MANAGINGchange

People change

either because

they want to, or

have to


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UNDERSTANDING & MANAGINGchange

The Cs of ChangeCuriosity

Choice

Challenge

Consciousness

Commitment

Collaboration

Consequence

Celebration

People change

either because

they want to, or

have to


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resistance & conflictSunday, October 23, 2011

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resistance & conflict

• how resistance shows up


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• the dilemma of emotions


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• the dilemma of emotions

• (working with) the beauty of silence


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resistance & conflict 2Sunday, October 23, 2011

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resistance & conflict 2

why people resist


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why people resist

• the timing is poor

• topic or fact of the gathering might not reflect their needs

• they’re confused about the purpose

• feel they’re better off the way things are

• they suspect nothing will happen — been there, done that

• they don’t trust the group or the organization

• they don’t trust you or the process


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resistance & conflict 3Sunday, October 23, 2011

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managing emotions


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managing emotions

• slow down; stay calm


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managing emotions


• use silence


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managing emotions


• use silence

• check your neutrality


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managing emotions


• use silence


• revisit the norms


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managing emotions


• use silence



• reconsider the agenda


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managing emotions


• use silence




• emphasize listening


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managing emotions


• use silence





• change the time & space


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managing emotions


• use silence






• break into smaller groups


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managing emotions


• use silence







• make them responsible


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managing emotions


• use silence








• trust your gut; say it


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managing emotions


• use silence









• be assertive


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managing emotions


• use silence









• be assertive

• call time out


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managing emotions


• use silence









• be assertive

• call time out

• value the resistance


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managing emotions


• use silence









• be assertive

• call time out

• value the resistance

• isolate the offender


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UNDERSTANDING & MANAGINGinterventionSunday, October 23, 2011

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UNDERSTANDING & MANAGINGintervention

• when to debrief


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• when to debrief

• the art of questions


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• when to debrief


• first-, second- and third-order questions


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• when to debrief



first order:

what is your

favourite colour?


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• when to debrief



first order:

what is your

favourite colour?second order:why do you think I asked you that?


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• when to debrief



first order:

what is your

favourite colour?second order:why do you think I asked you that?

third order: (to someone else)what do you think she felt about answering that question?


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UNDERSTANDING & MANAGINGintervention 2Sunday, October 23, 2011

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UNDERSTANDING & MANAGINGintervention 2

objective questions — what?

• what scenes/images do you recall?

• what statements struck you/caught your attention?

• what words jumped out at you?

• who impressed you most?


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reflective questions — how?

• how did X affect you?

• what were the high spots/low spots?

• how did you behave differently than you usually would

• how did the group react?


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reflective questions — how?

• how did X affect you?

• what were the high spots/low spots?

• how did you behave differently than you usually would

• how did the group react?

why?


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UNDERSTANDING & MANAGINGintervention 2Sunday, October 23, 2011

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interpretive questions — so what?

• what was your key insight?

• what have you learned?

• what can you conclude from this activity?

• how does this relate to any past experiences/knowledge?


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interpretive questions — so what?

• what was your key insight?

• what have you learned?

• what can you conclude from this activity?

• how does this relate to any past experiences/knowledge?

connective questions — now what?

• what will you do differently as a result?

• how has this changed your way of thinking?

• what would you tell people who weren’t here?

• what/who will it take to help you apply this learning?


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co-facilitationSunday, October 23, 2011

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co-facilitation

• trading spaces


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co-facilitation

• trading spaces

• corrections, alliances, etc.


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co-facilitation

• trading spaces


• taking breaks


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co-facilitation

• trading spaces


• taking breaks

• content and process roles


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A CREATIVE EXERCISE

• what did we do?

• why did we do it?

• lessons learned... questions hanging?


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A CREATIVE EXERCISE• what was the agenda today?

• what did we do?

• why did we do it?

• lessons learned... questions hanging?


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FACILITATION


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FACILITATIONCREATIVE


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DEFINING CREATIVE

FACILITATION


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• whole-brain thinking

DEFINING CREATIVE

FACILITATION


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• whole-brain thinking

• aesthetic processes

DEFINING CREATIVE

FACILITATION


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l-modeWHOLE-BRAIN THINKING


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• Verbal• Analytic• Symbolic• Abstract• Temporal

• Rational• Digital• Logical• Linear

l-modeWHOLE-BRAIN THINKING


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WHOLE-BRAIN THINKINGr-mode


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• Non-verbal• Synthetic• Concrete• Analogic• Nontemporal

• Nonrational• Spatial• Intuitive• Holistic

WHOLE-BRAIN THINKINGr-mode


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AESTHETIC PROCESSAny activity or artefact that engages the senses as a basis for meaning-making. An aesthetic process describes how meaning emerges from our sensual territories – the embodied, emotional, sensual, symbolic elements of ourselves in our cultural environments.


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WHY CREATIVE FACILITATION?


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WHY CREATIVE FACILITATION?

Whole New Mind – Daniel Pink • Information – Conceptual Age

Creative Competencies – Horth & Palus• Complexity & Chaos – Paying Attention,• Personalizing• Imaging, Serious Play, Co-Inquiry, Crafting • Shared Understanding and Sensible Action


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THE CREATIVE FACILITATOR


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THE CREATIVE FACILITATOR“The Weaver”


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• Concept Animation

“The Weaver”


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• Metaphor-Making

“The Weaver”


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• Metaphor-Making

• Working with Artists

“The Weaver”


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• Metaphor-Making

• Working with Artists

• Making the Links

“The Weaver”


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GENERATIVE SPACE


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GENERATIVE SPACE

• Domains of our Daily Lives — D. Snowden


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GENERATIVE SPACE

• Domains of our Daily Lives — D. Snowden — Known, Knowable, Complex, Chaotic


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GENERATIVE SPACE


• The Empty Space – P. Brook


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GENERATIVE SPACE



• Imagination, Creativity, Innovation – B.Woodward


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GENERATIVE SPACE



• Imagination, Creativity, Innovation – B.Woodward

• Atmosphere – Physical Structure, Visuals, Sound


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CREATIVE MEDIUMS


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CREATIVE MEDIUMS

•Writing

•Theatre

•Visual Arts

•Movement

•Music

•Multi-Media

•Nature

•Community

•Culture

•Photography


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WRITING-BASED EXPERIENCES


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• journaling


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• journaling

• creative writing


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• journaling


• poetry


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• journaling


• poetry

• short — ad campaigning


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VISUAL ART EXPERIENCES


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•Visual Explorer


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•Visual Explorer

•Collage


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•Visual Explorer

•Collage

•Sculpture — Clay/Lego/Found Objects


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•Visual Explorer

•Collage


•Sketching


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•Visual Explorer

•Collage


•Sketching

•Painting


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MOVEMENT/DANCE EXPERIENCES


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• Yoga


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• Yoga• Juggling


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• Yoga• Juggling• Gesture Harvest


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• Yoga• Juggling• Gesture Harvest• Contact Improv


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• Yoga• Juggling• Gesture Harvest• Contact Improv• Dance Forms


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• Yoga• Juggling• Gesture Harvest• Contact Improv• Dance Forms • Moving Stories Playback


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MUSIC-BASED EXPERIENCES


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•Drumming, Drum Circles


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•Drumming, Drum Circles•Music Showcases Jazz Ensemble, Quartets, Conductor/Orchestra


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•Voice


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•Voice Singing, Choral – Group Singing


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PERFORMANCE EXPERIENCES


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• Forum Theatre/Image Theatre


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• Forum Theatre/Image Theatre Augusto Boal


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• Readers Theatre


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• Readers Theatre• Theatre Production


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• Readers Theatre• Theatre Production Shakespeare, Da Vinci, Kaleidoscope


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• Readers Theatre• Theatre Production Shakespeare, Da Vinci, Kaleidoscope

• Playback Theatre - Jonathan Fox


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THEATRE DRAMA EXPERIENCES


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•Clowning


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•Clowning•Mask


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•Clowning•Mask Line Mask, Character, Neutral


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•Improv


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•Improv Keith Johnstone, Viola Spolin


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CULTURAL COMMUNITY ENCOUNTERS


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• World Café


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• World Café• Slow Food/Cooking Experiences


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• World Café• Slow Food/Cooking Experiences• Observation Walks/Character Study


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• World Café• Slow Food/Cooking Experiences• Observation Walks/Character Study• Search for Meaning – Interviews


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MULTI-MEDIA EXPERIENCES


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• Photo – Pin Hole, Leadership Lens



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• Photo – Pin Hole, Leadership Lens• Video/Audio/Mixed Media



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• Photo – Pin Hole, Leadership Lens• Video/Audio/Mixed Media• Sound Explorer



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• Photo – Pin Hole, Leadership Lens• Video/Audio/Mixed Media• Sound Explorer• Metaphor Maker



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NATURE-BASED EXPERIENCES


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• Eco-Sculpting - Andy Goldworthy



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• Eco-Sculpting - Andy Goldworthy• Language of the Birds



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• Eco-Sculpting - Andy Goldworthy• Language of the Birds• Night Sky Gazing



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• Eco-Sculpting - Andy Goldworthy• Language of the Birds• Night Sky Gazing• Sense Making Solo walks



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CHALLENGE EXPERIENCES


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• Problem-Solving Tasks


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• Problem-Solving Tasks• Ropes Courses


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• Problem-Solving Tasks• Ropes Courses• Metaphor programs


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• Problem-Solving Tasks• Ropes Courses• Metaphor programs• Long, Large programs


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CREATIVE FACILITATION

DESIGN


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DESIGN



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DESIGN


• Design Signatures


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DESIGN



• Enchantment


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DESIGN



• Enchantment Invoking the Imagination, Crafting, Lifeworld


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DESIGN




• Powerful Beginnings, Middles, Endings


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DESIGN




• Powerful Beginnings, Middles, Endings

• Creative Evaluations – Socio-grams


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DESIGN CHALLENGE


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CREATIVE FACILITATION RESOURCES


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• www.pcfl.com


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• www.pcfl.com• www.iaf-world.org


FOUNDATIONS EFFECTIVE FACILITATION of Facilitation...cente f leadersh FOUNDATIONS EFFECTIVE...

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