Foundational Habits for Effective

Human Resource Leadership

Inside Out Leadership

Why do we start on the inside?

Daniel Goldman – Emotional

Intelligence Self Awareness Emotional self-awareness Accurate self-assessment Self confidence

Stephen Covey – Private Victory

Proactivity Begin with the end in mind First things first

Peter Senge –Personal Mastery

Capacity for personal growth and learning

Clarify what is important to us Continual learning helps to see

current reality more clearly

Roland Barth – Reflection

Reflecting in practice Reflecting on practice

Warren Bennis You are your own best teacher Accept responsibility, blame no

one You can learn anything you

want to learn True understanding comes from

reflecting on own experience

Profile

EFFECTIVE HABITS Internalized principles and patterns of

behavior

Knowledge(what to, why to)

HABITS

Skills(how to)

Desire(want to)

Seven Habits

DEPENDENCE

Habit 1:

Be Proactive

PRIVATE

VICTORY

INDEPENDENCE

PUBLIC

VICTORY

INTERDEPENDENCE

Foundational Principles:

1. Effectiveness2. Emotional

Bank Account

Habit 5: Habit 6:

Synergize

Habit 3:

Put First Things First

Habit 2:

Begin with the End in Mind

Habit 4:

Think Win-Win

Seek First to Understand Then to Be Understood

Habit 7: Sharpen the Saw

Reflective on Effective Effectiveness can be defined as… I feel effective when… I feel ineffective when… A person that I know who is

effective is ________________. He/she is effective because…

Pair share

Foundational Principle 1 Effectiveness: How do you define

effectiveness? Getting things done? Covey’s idea of effectiveness: Getting

things done while maintaining your assets

P/PC Your production is based on your production capacity

P/PC Balance: The Principle of Effectiveness

Effectiveness is a balance of two things: Production

The desired results produced (the golden eggs, or P)

Production CapabilityMaintaining, preserving, and enhancing the resources that produce the desired results (the goose or PC)

Your P/PC Balance

Financial Spiritual

Physical Human

Mental

What have you sacrificed in order to work towards your degree/certification?

What assets have been impacted and in what way?

Stephen Covey

Dimensions of RenewalPhysicalPhysical Human Human

(Social/Emotional)(Social/Emotional)

MentalMental SpiritualSpiritual

Dimensions of Renewal

Healthy Habits Stay FitBuild a Healthy DietUse Positive Ways to Deal With StressGet Proper Sleep/Rest

RelationshipsBuild New Friendship ServiceMaking Deposits in the Emotional Bank Accounts of others

LearningDeveloping SkillsNurturing TalentsExpanding HorizonsGaining InsightsProducing (poetry, papers, pictures)

Meaning MakingInspirationPurposeMissionVision

PhysicalPhysical Human Human (Social/Emotional)(Social/Emotional)

MentalMental SpiritualSpiritual

PhysicalHealthy Habits Stay FitBuild a Healthy DietUse Positive Ways to Deal With StressGet Proper Sleep/Rest

Human (Social/Emotional)RelationshipsBuild New Friendships ServiceMaking Deposits in the Emotional Bank Accounts of Others

MentalLearningDeveloping SkillsNurturing TalentsExpanding HorizonsGaining InsightsProducing (poetry, papers, pictures)

SpiritualMeaning MakingInspirationPurposeMissionVision

1. What things have you experienced that have caused P/PC imbalances among staff?

2. What assets are important to preserve within a school? Why?

3. What can a school leader do to help maintain an appropriate P/PC balance in a school organization?

4. Is there a relationship between a school leader’s P/PC (or school leadership team) and the P/PC balance of a staff?

Emotional Bank Account

Emotional Bank Account:The amount of trust we have in

a relationship.

Deposit increase trust.

Withdrawals decrease trust.

Each day we are… making deposits making withdrawals keeping the status quo

When withdrawals exceed deposits then we have overdrawn the account.

Stephen Covey

Foundational Principle 2 Building trust: How do you build

trust? Covey’s metaphor for building

trust.... “emotional bank account” Personal bank accounts translate

into organizational bank accounts

PersonalTrustworthine

ss

Character and Competence

CharacterA person with high

character exhibits integrity, maturity, and an Abundance Mentality.

CompetenceA person with

high competence has knowledge and ability in a given area.

Trust

Trustworthiness

Character Competence

What do good leaders do to build trust in their

organization?What are trust busters?

Coaching Relationships

Trust Builders Trust Busters

Coaching Relationships

Is accessible and available.

Behaves consistently.

Shares experience when appropriate.

Acts non-judgmentally.

Shows respect for people.

Trust Builders Trust Busters Does not return calls

or keep in touch. Is unpredictable or

erratic. Chooses not to be

open. Criticizes frequently. Is threatened or

competitive with others.

Coaching Relationships

Maintains confidentiality.

Listens. Admits errors and

mistakes. Shows interest in

others. Is sensitive and

aware of feelings of others.

Trust Builders Trust Busters Divulges a

confidence. Talks too much. Fails to disclose

errors and mistakes.

Demonstrates. Is task oriented and

business-like.

Coaching Relationships

Follows through. Continuously builds

competence. Pays attention.

Trust Builders Trust Busters Does not keep

commitments. Appears to have

nothing to learn. Needs attention. A need to fix

others.

Listening TrapsTuning out

Concentrating on the impression you are makingJumping to conclusions

Interrupting

Listening TrapsFailing to make eye contact

Showing disinterestRushing the conversation

Getting ahead of the speaker

Foundational Principle 2

Share a deposit that was made in your EMB that made a difference in your life.

“We first make our habits, then our habits make

us.”- Stephen R. Covey

Proactive Behavior Proactive people use the margin of

freedom to make choices that best apply their values. Their freedom to choose expands as they wisely use the space between stimulus and response.

Habit 1:

Viktor Frankl

Stimulus Response

FREEDOM TO CHOOSE ACCORDING TO VALUES

Proactive Behavior

Reactive BehaviorReactive people allow outside influences (moods, feelings, or circumstances) to control their responses.

Stimulus Response

Proactive and Reactive Language1. Here’s an idea2. If only3. There’s nothing I can do4. I choose to go5. Forget about it6. I have to go7. Let’s explain some alternatives8. I can9. I have to do this

“It’s not what people do to us that hurts us. In the most fundamental sense it is our chosen response to what they do to us that hurts us.”

“Nothing can make you feel inferior without your consent.”

- Stephen R. Covey

- Eleanor Roosevelt

Reactive people blame their attitude and behavior on things they think they cannot control. They respond to stimulus, often attributing their behavior to three determinants:

Genetic- traits we inherited Psychic- our upbringing Environmental- our surroundings

Theories of Determinism

The Four Human Endowments

Self-AwarenessExamining thoughts,

moods, and behaviors

Independent WillActing independent of external influence

ConscienceUnderstanding right and

wrong, and following personal integrity

ImaginationVisualizing beyond

experience and present reality

Proactive people exercise four endowments.

Describe a time you used one or more of the Four Human Endowments

Focusing on the Circle of Influence

Circle of Influence

Circle of InfluenceA person’s Circle of

Influenceincludes those things he or

shecan affect directly.

Circle of ConcernA person’s Circle of Concerncomprises all matters about

which he or she cares.

“You can choose your actions, but you cannot

choose the consequences. They are governed by

natural laws or principles.”-Stephen R. Covey

Stephen Covey

Habit 2: The End in Mind Mental creation precedes physical

creation Personal Mission Statement is a

vehicle to guide us to what we want to have, do and be.

Habit 2: The End in MindExample: My Mission

To live my life ever aware that who I am is asmuch what others see as it is what I believe.

To live my life without excessive indulgences, aware that my mind and my body are my true

assets.To love my family with many indulgences,

aware that they are my only treasures.To deal with others with honesty and integrity,

tolerance and compassion, evenness and consideration.

To dedicate my remaining years to helping othersfind purpose in their lives, ensuring that my

influence on others is consistent with my values and principles.

To teach others that which I believe to be rightin both the personal and professional stream,

yet never presume that my way is the only way.

To live my life on purpose and with purposeand use up all my potential.

Habit 3: First Things First

“Those things which matter most must never be at the mercy of those things that matter least.”

- Wolfgang von Goethe

Stephen Covey

I•Crises•Pressing problems•Deadline-driven projects, meetings, preparations

II•Preparation•Prevention•Values clarification•Planning•Relationship building•True re-creation•Empowerment

•Trivia, busywork•Some telephone calls•Time wasters•“Escape” activities•Irrelevant mail •Excessive TV

IV

•Interruptions, some telephone calls•Some mail, some reports•Some meetings•Many proximate, pressing matters•Many popular activities

III

Time Management MatrixURGENT NOT URGENT

IMPO

RTAN

TN

OT

IMPO

RTAN

T

The best use of our time focuses on

the quadrants

that emphasize importance (Quadrants I

and II). Building

relationships, planning,

and preparation

are all Quadrant II, PC activities.