FORWARDER magazine issue 1: 'Launch'

LAUNCHISSUE

MOVE IT LIKE...

ANDREWBAXTER

EUROPA EMERGESFrom two years of restructuring

A NEW APPROACHTo recruitment in the freight industry

CONTRACTUAL RISKIn freight forwarding

M.D.OF EUROPA WORLDWIDE GROUP

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2 FORWARDER magazine | January 2016

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Let us o�er you a di�erent approach to worldwide shipping services

Key services between all major worldwide locations

To discover how we can change the way your business works for you, get in touch

[email protected] // 01375 800800 // westboundshipping.com

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Westbound Shipping o�er a full service, bespoke shipping facility. We cater for all your logistical requirements, big or small, near or far. Ask us about our award winning Import/Export consolidation service and bespoke 3PL operation

Now proudly located at ‘London Gateway, Logistics Centre’

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Westbound 220x280 advert.pdf 1 17/11/2015 13:42

Let us o�er you a di�erent approach to worldwide shipping services

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To discover how we can change the way your business works for you, get in touch

[email protected] // 01375 800800 // westboundshipping.com

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Now proudly located at ‘London Gateway, Logistics Centre’

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Westbound 220x280 advert.pdf 1 17/11/2015 13:42

FORWARDER magazine | January 2016 3

ASK THE EXPERTS

MOVE ITLIKE...

INDUSTRYNEWS

JANUARY2016

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M&A FOCUS

FORWARDLAW

RECRUITMENTFOCUS

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Welcome to the January 2016 launch edition

of FORWARDER magazine.

Europa Group emerges | Kuehne+Nagel recognises Emirates Sky Cargo at supplier awards

A.Hartrodt opens a new office | Southampton Freight’s new facility | B&H’s critical logistics desk

Are you getting the best value from your freight forwarder?

Andrew Baxter,

M.D. of Europa Worldwide Group

European road freight specialist for sale | M&A team goes from success to success

How to manage contractual risk in freight forwarding

Combatting the logistics skills famine | Does logistics have an image problem?

A new approach to recruitment | The latest jobs and candidates from Forwardingjobs

Move it like...ANDREWBAXTERM.D. of Europa Worldwide Group


Independent logistics operator, Europa Worldwide Group, says

that it is now starting to reap the benefits of what it describes

as two complex years of restructuring.

Europa’s Managing Director, Andrew Baxter, acquired the business

in August 2013 with a ninety-per-cent stake and set about a massive

front-end restructuring, completely overhauling the business

– a process which started in January 2014. Although the journey has

been extremely complex, including some operational problems and

significant reorganisation costs, the benefits are now being felt both

internally and externally by customers.

Major milestones in 2014 included construction starting on the

business’ new £30m, 26,368 sq. metre logistics facility in Dartford,

the biggest single investment in the company’s history.

The business also set to work expanding its UK footprint and

reorganising its road freight sales and customer services functions.

A fifth of Europa’s entire workforce was appointed in 2014 alone.

Other developments included two new branches opening in

Nottingham and Leeds, the expansion of the Southampton branch

and the relocation of its Newcastle and Manchester sites.

The new management took the decision to split the company into

three clear operating divisions: Air & Sea, Warehouse and Road.

This created national structures split by activity, rather than the

regionalised structures that existed previously.

2014 also saw the recruitment of nine software developers engaged

in the creation of the company’s new £1.7m road freight system

named Leonardo. Phase one is due to be complete in Q2 of 2016

and is designed to streamline operations which will further benefit

its customers and partners.

EUROPA WORLDWIDE GROUP EMERGES

INDUSTRYNEWS

FROM TWOYEARS OFRESTRUCTURING


Europa has reported a growth of nine per cent in turnover in

2014 but with profits down to £237k. Andrew Baxter states that,

The lower profit is directly related to restructuring costs; now

that these short-term costs are behind us we are seeing a strong

recovery in profitability.

Andrew adds, The past two years have been hard work but

also very exciting. Every step we have taken has been absolutely

necessary to enable the company to continue to grow, but it has

required significant investment and we have faced some difficult

challenges. I am hugely grateful for the loyalty and commitment we

have seen from all of our staff and most importantly our customers,

who have stuck with us throughout the whole process. Despite

the teething issues, we’ve pushed through the pain and now we are

definitely feeling the benefit.

Europa’s Dartford investment came to fruition in May this year

when the business moved its entire operation and over 250

employees there from its previous site in Erith. The new site is

now the UK’s largest European groupage hub and sees all eleven

of Europa’s UK regional branches trunk directly into it. Launched

on 1st August 2015, Europa channels all its volume through 1hub

and has therefore been able to increase its number of direct, daily

departures to the continent, with plans to switch all lines to daily

over the next twelve months.

This has strengthened Europa’s offering enormously, particularly for

its northern customer base. Previously forty per cent of its northern

business would be routed via Birmingham and Erith, adding time and

cost. The change has increased overall efficiency, with domestic and

international trailer fill up by an estimated eighteen per cent.

Its dedicated Air & Sea division has seen strong growth since its

conception in 2014, reporting a seventeed per cent increase in its

year-on-year volumes.

In closing the northern hub function the company transferred the

vacated warehousing space into its logistics division. Europa has now

filled this space and the additional warehouse space in Dartford,

implementing a number of new long-term contracts including

market-leading trade sector brands as well as blue-chip companies.

My ultimate goal with Europa is to see it become the clear market

leader and to achieve that we have to be ambitious , continued

Andrew. Pushing the boundaries, challenging ourselves and

how we operate is the only way we will continue to innovate and

stay ahead of the game. Our customers have given us incredible

support and having delivered all of these changes we are now

offering even better quality of service and are extremely well

placed for the future.

EUROPA WORLDWIDE GROUP......employs more than 550 people across 12 sites in the UK and Hong Kong and is represented in 100 countries.

It offers dedicated Road, Warehouse, Air & Sea and Showfreight services.


EUROPA CUTS TIESTO HELP CHARITIES

SUIT UP

Europa Worldwide Group is launching an innovative new

initiative ‘Suits Away’, to help people secure jobs and make

it back into the workplace.

Over the next year, Europa employees across its eleven UK sites

will donate professional work wear to Suited & Booted and Smart

Works. Both charities provide interview clothes and important

training for unemployed men and women on low incomes. The Suits

Away initiative follows Europa’s decision to relax its dress code after

the company moved in to its 26,368 sq. metre Dartford site in May.

Not all Europa employees are required to ‘suit up’ for the office.

This year alone, Smart Works will help more than 2,000 women

with its services. In 2014, forty three per cent of the women who

enlisted the help of the organisation had been unemployed for more

than two years. In its first twelve months Suited and Booted helped

800 men prepare for interviews and now sees over 1,000 clients a

year and demand for the charity’s services is huge.

Andrew Baxter, Managing Director of Europa, added:

Smart Works and Suited & Booted play an important role in

getting people back into employment and we’d like to do all we

can to lend our support to such a worthwhile cause. We made the

decision to go casual with our dress code when we moved in to

Dartford because it’s more reflective of the company we are today.

The new site says it all so our dress code doesn’t have to: we’re

professional, passionate and confident in who we are as a company

and what we have to offer customers. So there’re definitely a few

spare suits at home that can be put to good use.

Georgina Albel, UK Head of Partner Engagement at Smart Works,

said: We’re thrilled to have Europa’s support, particularly at a time

of rapid expansion for Smart Works. We help thousands of women

to get back in to work and secure a brighter future. More than half

the women we help go on to get the job, so it’s vital for our

core service that we establish meaningful and long-lasting

relationships with organisations like Europa, who share our

commitment to empowering women. Our ambition within

the next three years is to dress and train 10,000 women for

interview success from seven centres across the UK.

Engagement from businesses like Europa is fundamental to

the service and support we provide for men looking for work

and preparing for interviews. There is huge demand and the

men who come to us rely on the generosity and donations of

our corporate partners to look the part, feel more confident

and find their way back in to work.

Founder of Suited & Booted, Maria Lenn

INDUSTRYNEWS

Europa has

raised nearly half a million

pounds for good causes over

the years, such as St John

Ambulance, Radio Lollipop

and the British Dyslexia

Association.


Europa Road - a division of independent logistics operator,

Europa Worldwide Group, has launched two new daily

services between the UK and Rothlein, and the UK and

Ense in Germany, as part of its strategic programme of investment

to enhance its new 1hub.

Launched in August, Europa now centralises all of its European road

freight at 1hub, the UK’s largest European groupage hub, located at its

£30million Dartford site. With 1hub Europa is able to optimise cost levels

within the business and deliver a highly competitive model for customers.

Each operating five times per week, the new routes to Rothlein and

Ense were implemented in response to growing volumes to and

from of Germany. Year on year, Europa has seen an 11.3% increase

in German export consignments and a seven-per-cent increase on

imports already in 2015.

Europa has invested in its routes to Germany more than any other

destination, with successful daily routes already established connecting

Stuttgart, Frankfurt and Düsseldorf. The new routes are the latest

of a number of improved European service offerings being developed

throughout the year with new strategic independent partners.

Europa’s new route to Ense has been launched in partnership with

the Nordic Transport Group (NTG), which comprises over 30

Danish and European transport companies. Schaeflein Spedition, a

transport business which has been established for more than 75

years, is Europa’s partner of choice for its Rothlein route. Both

new routes will be serviced by double manned trucks operating on

a round trip basis between Europa’s 1hub in Dartford, UK and the

partner terminals in Ense and Rothlein.

The German market is strong which is why we are committed

to ongoing investment there. We now operate five different daily

routes to Germany and as such we are able to reduce final mile

costs for our customers and offer a more reliable, flexible and

frequent service. There is massive opportunity for us to become one

of the leading operators in the market and in spite of the exchange

rate which makes UK goods more expensive, we have seen hugely

encouraging growth in volumes out of Germany. Rothlein and Ense

have been identified as target destinations for Europa because of the

strong partnerships we have built and the huge potential they can

bring for our customers.

Dan Cook, Operations Director Europa Road

Europa’s ambition is to continue enhancing its daily services and

network structure in order to expand its footprint on the continent

and provide its customers with access to the most effective routes

for their business.

A market leader in European express freight services between the

UK and Europe for almost fifty years, Europa Worldwide Group

employs more than 500 people across twelve sites in the UK and

Hong Kong and is represented in 100 countries.

As well as its successful road freight operation, Europa also provides

specialist air and sea, warehouse and showfreight services.

NEW DAILY ROUTES TO GERMANY ENHANCE EUROPA’S �HUB


Dublin, Ireland, 9 November 2015: Kuehne + Nagel Ireland

marked the second year of its annual Supplier Awards with

a prestigious event in the city of Dublin last week. Emirates

Sky Cargo was crowned overall Supplier of the Year 2015, amidst

strong competition.

With these awards, Kuehne + Nagel Ireland aims to honour excellence

in service provision to the logistics and freight forwarding industry. The

company received 112 submissions in eight different categories across

the air freight, sea freight, overland, contract logistics and general

services sectors. Category winners included Hapag Lloyd, Vodafone

Ireland, Emirates Sky Cargo, Tony Dixon Transport, PRL Group, DG

McArdle Limited, International Airline Handling and Roomex.

Emirates Sky Cargo sets the standard for customer service,

pro-activity and flexibility in the Irish freight marketplace. They

truly understand the changing dynamics of the Irish airfreight

industry and the needs of each of their customers. This award is

a testament to the consistent efforts of their management and

their team in Ireland.

Pamela Quinn, Managing Director of Kuehne + Nagel Ireland

We are delighted to receive the Supplier of the Year award

from Kuehne + Nagel. Since commencing services from Ireland in

2012, both companies have worked very closely in delivery service

excellence, reliability and innovation for the Supply Chain. Our key

synergy is that we place the customer at the very core of everything

we do. Emirates Sky Cargo look forward to further developing this

relationship with Kuehne + Nagel in the future.

Michael Meagher, Cargo Manager of Emirates Sky Cargo

INDUSTRYNEWS

L-R: Pamela Quinn (Managing Director, Kuehne & Nagel Ireland), Michael Meagher (Emirates Sky Cargo Manager, Ireland), Enda Corneille (Emirates Country Manager, Ireland), Emer Peel & Catriona McCabe

KUEHNE+NAGEL RECOGNISES EMIRATES SKY CARGOAT ITS SUPPLIER AWARDS EVENT

With approximately 66,000 employees at more than 1.000 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s

leading logistics companies. Its strong market position lies in the sea freight, air freight, contract logistics and overland businesses, with a

clear focus on providing IT-based integrated logistics solutions.

WANT MORE?Further information can be found at www.kuehne-nagel.com

http://www.kuehne-nagel.com


We deliver as promised!

Kuehne – Nagel UK

In our 125 year history, Kuehne + Nagel has evolved from a traditional international freight forwarder to a leading global provider of innovative and fully integrated supply chain solutions. We develop individual solutions for your complex logistics requirements. Through common processes and one standard operating platform, we can consistently deliver high-quality services around the corner and around the world.

Established in 1968 - 10,300 employees in 100 locations - 10 million sq. ft2 warehouse space - Headquarters: London

uk.kuehne-nagel.com

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KN Forwarder Magazine advert.pdf 1 20/11/2015 13:39:27


Van der Vlist recently carried out a multimodal transport of

a 50-tonne mining excavator from Spain to Germany. Due

to the size and weight of the excavator it was decided that a

multimodal transport would be the fastest and most efficient method.

The excavator (9.50 m long, 3.30 m wide, 4.20 m high and 50 tonnes)

was transported to a local Spanish port for shipment. On arrival

at the port in Northern Europe, the excavator was loaded onto a

four-axle excavator bridge trailer with a five-axle truck, for onward

transport to the final destination in Germany.

Due to advance preparation and active co-operation of

various departments within Van der Vlist the multimodal

transport was completed on time and within budget.

Enterprise Freight is the freight forwarding division of ARR Craib – the largest privately

owned transport company in Scotland.

We aim to supply the highest standards through precise communication and delivery

of all freight under our control.

01236 [email protected]

WWW.ENTERPRISEFREIGHT.CO.UK

WWW.ENTERPRISEFREIGHT.CO.UK

INDUSTRYNEWS

MINING EXCAVATORFROM SOUTH TO NORTH


Westbound Shipping Services Ltd was set up in the

UK in 2009, although Ryan Clark, director of

Westbound, said: It only seems like yesterday ...

...as they’ve come so far in a relatively short space of time.

The London-based company’s Far Eastern foundations came about

after a difficult discussion with their partners in China.

It seemed clear our business strategies were too different to

enable us to work together on a long-term basis. It was at this point

we had a rethink about our future.

We didn’t want to be facing these issues ever again, and the

only way to do things our way and control our own directions,

was to literally do things ourselves. We started to look into

setting up our own company in Hong Kong and China to keep all

things Westbound.

They decided to set up offices in China and Hong Kong as a lot of

their trade originates or is destined for China and the Far East.

A lot of our trade originates or destines for China and the Far East

countries, so it seemed a natural step...not only can we now offer a

real global service from a Westbound-branded point of view, but we

can also expand on existing partnerships from around the world.

Westbound’s new Far East offices have been trading since August

of 2015.

Mr. Russ is excited about this

latest expansion within the

a.hartrodt group.

The opening of our own office in Dublin represents a natural

progression in the development of a.hartrodt’s extensive network.

It perfectly complements the comprehensive range of air and sea

freight services provided by our offices worldwide.

a.hartrodt was founded in Hamburg in 1887, where the global

headquarters are still located. The company is privately owned,

employing around 1,900 staff in more than 60 countries worldwide.

A.HARTRODT OPENS A

NEW OFFICEIN DUBLIN, IRELAND

WESTBOUND SHIPPINGCAN NOW

OFFER A REAL GLOBAL SERVICE

A.HARTRODT IRELAND11 Marlborough Court, Marlborough Street, Dublin 1, Ireland

Phone: +353 1 253 0830 Fax: +353 1 878 3234 [email protected]


SpringTide Procurement’s achievements have been recognised

in several awards this year, adding Corporate Vision’s 2015

Executive Awards to the number.

This year alone, SpringTide Procurement have won the prestigious

Chartered Institute of Logistics and Transport (CILT) 2015 Annual

Award for Excellence in Supply Chain Best Practice, and are again

in the Top Ten Welsh Fast Growth 50 companies. They also came

first in the Fast Growth 50 2015 Professional & Financial Services

Category – for the second year running.

Recently receiving three awards in the same week was absolutely

amazing. And an absolute honour to meet HRH The Princess Royal,

who presented us with the Chartered Institute of Logistics and Transport

(CILT) 2015 Annual Award for Excellence in Supply Chain Best Practice

Award, which we were delighted and proud to have received. The

Executive Awards’ acknowledgement of SpringTide Procurement

‘creativity, innovation and passion for the service,’ is a great recognition

for us on the work we do. It has been a great year for us.

Mike Utting, Managing Director of SpringTide Procurement

SpringTide’s latest win is a further endorsement of the company’s

expertise in Supply Chain & procurement, something the Chartered

Institute of Procurement and Supply (CIPS) also recognised in

their 2014 Management Awards, making SpringTide Procurement

a Finalist for Best Procurement Consultancy for a project which

demonstrated SpringTide’s unrivalled experience of managing the

complex procurement of transport and logistics on a large scale.

The Executive Awards are based 100% on merit and the winners

are chosen from a huge amount of rigorous research – something

for which SpringTide Procurement are themselves renowned.

They reflect the acclaim of over 170,000 subscribers and more

than 625,000 industry professionals and ‘reward excellence in the

corporate world’ by celebrating the ‘people behind the scenes whose

tireless dedication, astute decision making and boundless knowledge

of their industry, market and clients keep their firms moving forward

each and every day.

SpringTide Procurement has been giving their clients competitive

advantage with their solutions focussed on delivering financial and

operational benefits by enhancing the effectiveness of Procurement

to deliver big savings and drive value. Achieving this requires the

closest supplier/client collaboration and a continuous drive to

optimise supply chains. With offices in Wales, England and the USA,

SpringTide continues to help businesses reduce costs, improve supplier

relationships, reduce waste, enhance cashflows and ultimately realise

procurements’ contribution to their own internal value-chain.

All in all, the Wales-based procurement company can credibly claim

to be Champions of Procurement and Best Practice in general:

service, excellence and thought leadership are embedded in their

culture, with their mantra:

Listen—Create—Deliver.

PROCUREMENT COMPANY ON A WINNING STREAK!

INDUSTRYNEWS


The global freight transport insurer is encouraging supply chain

stakeholders to understand better the interrelationship of the

various functions in the intermodal network, particularly in the

United States where one effect of the enlarged Panama Canal will be to

increase importers’ routing options in order to supply internal markets.

Speaking at the recent TOC Americas Conference in Panama,

TT Club’s Senior Underwriter Dan Negron outlined the future

opportunities to diversify both the export and import supply chains

in the US as the widening of the Panama Canal (due to become

operational early next year) will allow larger container ships to

transit from Asia to Gulf and Atlantic Coast ports.

Explaining how freight transport and logistics operators are adapting

to provide increasingly efficient and economic options to shippers,

Negron said:

Stakeholders are beginning to understand the complex

relationships of functions within the intermodal system. Some have

diversified to become multi-functional participants in the system.

However, whether operators choose to act independently or to

diversify in this way, all need to ensure that they engage in best

practices to avoid systems failures and delays.

Additionally, Negron pointed out the need to consider potential

congestion at pinch-points beyond the ports of entry as the

domestic transport process to deliver goods is adapted to

changes in routings to and from internal markets. The West

Coast-dominant intermodal network that has previously prevailed

in serving Asian imports has had well documented congestion

problems and care must be taken in avoiding similar failings as

other alternative routes develop.

Negron put forward a number of operational guidelines

in which the employment of best practice will particularly

safeguard the integrity of the network.

While effective communications between participants

along the distribution chain seems an obvious requirement

it should be emphasised. An understanding of the legal

environment in which operational functions take place,

including standard trading conditions and the contractual

obligations of the various partners is also vital.

The complexity of the supply chain may be typified by the

various modal options available (road, rail and inland river/

waterway in particular), each with differing logistic and

contractual requirements. Thorough understanding of the

multimodal facets of the evolving system is required, together

with greater investment in training to raise skill levels. This depth

of understanding must encompass the appreciation of seamless

insurance cover that ensures protection against mishap within

each stage of complex transport arrangements.

www.ttclub.com

INDUSTRYNEWSTT CLUB CHAMPIONS OPERATIONAL BEST PRACTICETO IMPROVE U.S. INTERMODAL EFFICIENCY


TT CLUB

The TT Club is the international transport and logistics

industry's leading provider of insurance and related

risk management services. As a mutual insurer, the

TT Club exists to provide its policyholders with benefits,

which include specialist underwriting expertise, a world-wide

office network providing claims management services and

first-class risk management and loss-prevention advice.

Customers include some of the world’s largest shipping lines,

busiest ports, biggest freight forwarders and cargo handling

terminals, to companies operating on a smaller scale but

whose operations face similar risks. TT Club specialises in

the insurance of intermodal operators, NVOCCs, freight

forwarders, logistics operators, marine terminals, stevedores,

port authorities and ship operators.

THE TT CLUB IS MANAGED BY THOMAS MILLER

Thomas Miller is an independent and international provider

of insurance, professional and investment services. Founded

in 1885, Thomas Miller’s origins are in the provision of

management services to mutual organisations, particularly in the

international transport and professional indemnity sectors; where

today they manage a large percentage of the foremost insurance

mutuals. Thomas Miller also manages insurance facilities for all the

self-employed barristers in England & Wales, as well as trustees of

pension schemes, patent agents and housing associations.

Principal activities include:

• Management services for transport and professional

indemnity insurance mutuals

• Investment management for institutions and private clients

• Professional services

• Building defects insurance

www.thomasmiller.com

THE WORLD’SLEADING

LOGISTICSINSURER


London, 12 November 2015 – DSV has been named as a finalist

for the BIFA Awards 2015 in the Extra Mile Award category.

The Extra Mile category rewards companies that have shown

innovation and/or excellent customer care for the past year,

requiring specific examples to show how value has been added to

services and client experience. DSV has been recognised for the

Customer Dialogue Programme, which prioritises constant care

through the development of personal relationships to learn how

to improve services and consequently retain customers for longer.

Launched in Q4 2014, the Customer Dialogue Programme supports

DSV’s ‘client intimacy’ strategy by proactively gathering feedback on

the services they receive. The programme consists of a short survey

limited to six questions, focused on the service supplied and the

overall level of service received from DSV. Survey invitations are sent

to customers up to twice per year to ensure any changes in service

quality are captured. An automatic escalation process ensures that

feedback is transparent through all management levels and an in-

built analytics function tracks performance across division, country

and location, allowing DSV to monitor or implement any training or

processes. As an extension to the programme, a dedicated training

academy for all customer service personnel has been launched

and a Customer Service Charter is currently in progress, to be

communicated to customers in due course.

Now in its 27th year, the prestigious BIFA awards recognise and

reward professionalism and high standards throughout the shipping

and forwarding industry. The awards ceremony will take place at

The Brewery in London on 21 January 2016 and will be hosted by

renowned BBC Radio 2 travel reporter Sally ‘Traffic’ Boazman.

We’re delighted that the Customer Dialogue Programme

has been recognised by the BIFA Awards Judges for its

success in improving customer relationships and DSV’s

own reactivity. We look forward to continue improving

year on year.

Chris Malyon, Director of Sales, Marketing & Customer Services

at DSV Road Ltd.

DSV was previously named winner of the BIFA’s Staff

Development Award in 2012 and the European Logistics

Award in 2013. DSV was also named category winner of the

BIFA 2014 Air Freight Award.

Global Transport and Logistics

DSV is a global supplier of transport and logistics services.

We have offices in more than 70 countries and an international

network of partners and agents, making us a truly global

player that offers services worldwide. The effective,

professional solutions provided by the company's 23,000

employees enabled DSV to record worldwide revenue of

€6.5 billion for 2014.

INDUSTRYNEWSDSV NAMED AS EXTRA MILE FINALISTFOR BIFA AWARDS 2015


Global Transport & Logistics

+44(0)844 880 0844 [email protected] www.uk.dsv.com

As one of the world’s leading transport and logistics companies, you would expect us to have the capacity, technology and expertise to cope with any consignment.

That’s enough about us. We’d like to listen to what you need, come up with a cost effective plan and get it done - keeping you informed along the way.

Let’s start a conversation.


INDUSTRYNEWS

SOUTHAMPTON FREIGHT’S

BRAND NEW FACILITY

When the Negus family started Southampton Freight

Services Ltd in April 1998, they could never have

imagined that 17 years on they’d be moving into a

19,000 sq ft, purpose-designed and converted facility with two

warehouses, one fully racked for bonded storage, the other designed

to accommodate their fast-moving ‘in transit’ operation. Operationally,

this is vitally important. But there are more exciting things to show you

about the new facility than just how they store and transit your cargo.

As you are probably aware, they like to do things a little differently

at Southampton Freight Services. Their employees and their overall

welfare are vitally important to them as a family, so they have created

a facility to not only provide an efficient operating space, but a space

in which it is an absolute pleasure to work.

The plan was made more than one year ago with their Managing

Director, Ross Negus, and office fit-out specialists Space & Solutions.

They assessed the issues faced at the time and retained one of the most

important factors in the main office: everyone together as a team.

In addition to this, there were other requests made to the designer,

to incorporate industry elements into the building and bring a sense

of what Southampton Freight Services is really about and what they

really do as a company. So the team and the Negus family worked

tirelessly for several months to come up with a design that would

do all of the above plus allow for expansion, create efficiency and

calmness and provide them with a wonderful environment to invite

clients, partners and suppliers to visit.


The main office is open, calm and spacious. When you first

enter you’ll notice that they have positioned a 20ft. container

towards the rear and converted it into an informal meeting

space, with a built-in fish tank! Also in the office is a storewall

area that houses a very special commercial aircraft model

collection, bringing the air/ocean element of their business

into the design.

To emphasise global coverage,

their two glass-fronted offices

have a map graphic detailing key

cruise destinations from San

Francisco on the West Coast

of the USA, to Shanghai China,

with the SFS ‘sonar’.

Heading through the office to

the meeting rooms, they have

an informal meeting space with

acoustic seating and wall art

detailing time zones from, again,

West Coast of USA through to

Sydney, Australia.

Finally, the two containers

making part of the office space

and warehouse – a true industry

element of the new design.

They’re very proud and hope that

you like the attention to detail

applied to their new home.

SOTON FREIGHTUnits F&G, Griffin Ind Pk Totton, Southampton, Hampshire SO40 3SH

T: +44 (0)23 8086 0999 [email protected]


STUCK IN DOVER!

INDUSTRYNEWS

SOMETHING TO SAY?Contact our Advertising Campaign Manager, Georgia Cole: +44 (0)1454 628 795

Have you ever been refused shipping on the ferry or

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document or incompatibility issues with hazardous cargo?

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Specialist aerospace logistics provider B&H Worldwide has

extended its market-leading AOG service to cover its entire

global operation. Based at London’s Heathrow airport the

new B&H 24/7 Critical Logistics Centre is a permanently staffed

single point of contact for all customers needing expert critical

logistics assistance – wherever they are located.

Says B&H’s Group CEO, Stuart Allen: When a customer calls

us at 3am to ask for logistics help with a grounded aircraft they

get straight through to a member of our highly trained AOG

team who can discuss their needs knowledgeably and efficiently.

We immediately spring into action and start working on resolving

their issue, thereby minimising the impact of an aircraft on the

ground and at the same time saving precious time and money .

Permanently staffed by a team of aerospace logistics professionals,

the B&H Critical Logistics Centre handles some 21,000 AOG

shipments a year and offers real-time, global tracking through its

OnTrack system. OnTrack is B&H's I.T. platform which provides

24/7 real-time tracking of every AOG consignment. It works at

customer order level rather than air waybill level and thus speaks

the customer’s language; the B&H system tracks AOGs by part

number, serial number, aircraft tail number, or for example by

C-Check event so an engineer doesn’t have to recall lengthy air

waybill numbers to establish where the critical shipment is at any

time, day or night. Adds Allen: We really understand this market,

it’s what we do and as a result we’ve witnessed double-digit growth

in the number of AOG shipments we have handled over the last

three years. We are continuing to see increasing demand for our

service because customers know they can truly rely on us 24/7 and

the concrete exemplification of this is our investment in the

Critical Logistics Centre .

Too many freight forwarders make claims about their

capabilities in this field which are not backed up by the reality.

Our AOG desk is fully staffed, 24/7 – it’s not a call-out system

but a genuine, manned office operated by a dedicated team

of nine individuals with more than 27 years’ experience in

handling the most complex AOG requests , he concludes.

Andy Smith, Operations Director, AJW Group says, We’ve

worked with B&H Worldwide for more than two decades

because time and time again they come up with excellent

solutions to our problems, as well as providing continually

great customer service .

The B&H Worldwide 24/7 Critical Logistics Centre, with

its single point of contact, became fully operational on

1 August 2015. With a global network of its own offices

in Europe, Asia, the Americas and Australasia, B&H aims

to minimise the impact a grounded aircraft can have on an

airline’s operation – wherever in the world the need arises.

B&H WORLDWIDELAUNCHES CRITICALLOGISTICS DESK

WANT MORE?Learn more about B&H Worldwide here: bhworldwide.com


Leading end-to-end logistics services provider Torque has

added another luxury brand to its repertoire by partnering

with luxurious lingerie and sleepwear brand Bluebella.

Torque currently manages the brand’s wholesale stock overseeing

deliveries from suppliers and shipments into its Leeds distribution

centre. The logistics specialist provides a full pick-and-pack service,

bespoke relabelling and dispatch of all sales orders to wholesale

and retail customers. From February 2016 Torque will take on all

e-commerce operations, freight and stock outlet management to

provide a comprehensive logistics service.

We chose Torque because, as a fast-growing business, we

needed a provider that was incredibly flexible and keen to support

us throughout our current growth period and beyond. We are

delighted to be working with Bluebella and look forward to growing

with the brand during its continued development.

Emily Bendell, founder and CEO, Bluebella

Torque is an independent company with a turnover of £60m employing

over 900 people across sites in Leeds, Bradford, Wakefield, Wigan and

London. It offers a full logistics service, from origin to end consumer,

and customer are able to choose which service options they need,

when they need them, to suit their own logistical and warehousing

needs. Providing over 1.8 million square feet of warehousing capacity,

Torque operates globally for customers ranging from large and famous

high-street names to small, internet-based retailers.

Other current Torque customers include: British women’s active-

wear brand Sweaty Betty; luxury knitwear manufacturer and

importer Pringle of Scotland; La Redoute, the e-commerce specialist

for French fashion in Europe; business work-wear retailer TM Lewin

and leading hairpiece specialist Daxbourne International.

INDUSTRYNEWS

LUXURY LINGERIE

BRANDBLUEBELLA

CHOOSES TORQUE


PRIME WAREHOUSESPACE AVAILABLE NOW

• Shunting overweight containers• Container devanning• Cross-docking• Palletising handball cargo• Packing & Labelling• Pick & Pack• Cargo consolidation• Nationwide distribution• Reverse logistics & rework• Export consolidation

Tilbury is the most diverse of all Maritime’s 24 depots, with freight management, container transport, distribution, off-dock storage and railport services all available over a 20 acre site. One of the most beneficial aspects of Tilbury is the 100,000 square foot modern, prime warehousing space available to customers coming off the Port of Tilbury. Built with ground and six dock-lever door facilities, alongside the latest equipment and efficient operations teams, the port-centric warehouse can provide storage for 10,000 pallets as well as ground level, non-palletised cargo. As the centre operates within the port boundary, it provides a rapid and efficient solution so boxes can be restituted back into shipping line stock without penalty.

Direct all enquiries to [email protected] or 01375 659120www.maritimetransport.com

FREIGHT MANAGEMENT

CONTAINER SERVICESRAILPORTS TRUCK SALES DISTRIBUTIONCONTAINER TRANSPORT

WAREHOUSINGOFF-DOCKSTORAGE

We are a UK-based, market leading, multimodal logistics operator offering first class container and cargo solutions to support the first and final miles of your supply chain.

Our warehouse space can offer you:


With immediate effective, HAE is delighted to

announce its new working partnership with

Blue Air. Having gained this exciting GSSA

agreement with this highly respected Romanian airline

HAE is now responsible for all sales and customer service

activities for The Republic of Ireland.

With four flights per week from Dublin direct to Bucharest and

Bacau Blue Air can now provide Irish exporters direct access

to Romania and beyond to all their European destinations.

The Blue Air network covers Belgium, Germany, Italy, Spain, Greece

and Cyprus with daily flights from Romania. With a minimum

turnaround time in Romania of just two hours Blue Air can offer

unparalleled transit times across their European network.

For a full list of destinations served please contact:

Cargo Sales & Reservations

Tel: +353 1 811 8693

Email: [email protected]

HAE & BLUE AIR’S NEW PARTNERSHIP


As we all know too well, freight rates in the current market—

particularly on the Asia-Europe trade—have been at record

lows. This is undoubtedly a positive for importers up and

down the country but has far-reaching implications on the industry as

a whole and changes the whole dynamics of the supply chain.

In the UK we have seen a welcome decrease in fuel prices which

would suggest that the overall cost of importing goods from the

manufacturer’s warehouse to the importer’s door has reduced. This

is indeed true; however, this is not the whole story. Freight rates

remain at rock bottom on key trades which has thrown the spotlight

onto other cost elements within the supply chain, specifically the

cost of bringing cargo from the port to its final destination in the UK.

If you think about it logically, the cost of importing goods incorporates

a wide range of variable elements. Take the Asia-Europe trade,

for example: in today’s market freight rates account for just a tiny

proportion of the entire supply chain. There are other cost factors

such as customs clearance fees, documentation, terminal handling

charges and associated ancillary charges plus the hefty transport

costs once your cargo has been discharged from the vessel.

This is where an element of caution is required. It is easy to be

attracted by seemingly rock-bottom freight rates, but the real

question has to be: ‘what is the overall, bottom-line cost?’ UK

landside charges can be significant, more so today than perhaps ever

before, and these costs are dwarfing freight rates on many key trade

lanes. It is important that customers look at the bigger picture,

without becoming fixated on freight rates, as they could be losing

out. It is easy to reduce freight rates to attract customer attention

and subsequently off-set this with high delivery charges.

In today’s market, customers

need to pay attention to the

overall door-to-door cost. If

you’re importing a container

from Shanghai to Felixstowe,

with final destination Leeds,

you need to seriously consider the cost implications of getting your

container from Felixstowe to Leeds. It's a little bit like a marathon,

where the last leg of the race can be the most taxing.

This is where a trusted and reputable freight forwarder can prove

invaluable and save you money. As a business owner or import manager

it is imperative that you keep your freight costs down to a minimum,

but where can savings really be made given the current backdrop of the

shipping industry? It can be dangerous just to assume that freight rates

alone will drive down the cost of importing your goods.

Let’s go back to the scenario of an importer based in Leeds with a

container coming over from Shanghai. There’s a further 200-plus-

mile journey for a container to be delivered to its final destination

once it has arrived at a UK port. Landside costs can vary significantly

and selecting the right forwarder for your freight but the wrong one

for your transport could be detrimental.

Choosing the right port of discharge closest to the final destination

can also pay dividends. Regional ports play a vital role in the supply

chain and can offer real cost savings, therefore it is important that

you rely on a freight forwarder that can offer the best advice and a

range of solutions to ensure value for money in the long run.

Alan Platt, Managing Director, John Good Group

ASK THEEXPERTS

SOMETHING TO ADD?FORWARDER aims to be the go-to resource for market intelligence in the freight industry.

If you are an industry expert and you wish to contribute, please contact our Editor, Lauren, on: +44 (0)1454 628 771


ARE YOU GETTING THE BEST VALUE

OUT OF YOUR FREIGHT FORWARDER?


ANDREWBAXTER,EUROPA

MOVE ITLIKE...

YEAR FOUNDED1966

TURNOVER£85m

INCREASE (last two years)

9%

SPECIALISMSRetail / parcels / e-commerce / general groupage

NO OF EMPLOYEES550

SITES11 UK offi ces, 1 Hong Kong offi ce

MODESAir, ocean, road

EXPANSION (last three years)

Opened a new, £30m Dartford hub

AWARDSSHD Magazine: Improving Supply Chain

INNOVATIONS1hub European groupage hub

MILESTONE ACHIEVEMENTSRestructuring of entire company

ANDREWSAYS...

We want our

employees to feel

comfortable and at

home when they are

working, and if we

can help others whilst

achieving that, then

it’s a bonus.

Passion plays a business-critical role at market-

leading logistics company Europa Worldwide Group.

Managing Director, Andrew Baxter, tells Forwarder

Magazine about his time at the top.

Since beginning his career at the age of 18, Andrew has gained

over 20 years’ experience in the industry. This began when he

joined the Sheffi eld branch of RH Freight – a family business

founded by his father.

Andrew was infl uential in the growth of the business. This

saw RH Freight become one of the UK’s largest European

freight operators with a turnover of £136m. Andrew was

in the role of Deputy Managing Director and joint owner

when RH Freight was acquired by international logistics fi rm

Kuehne + Nagel in March 2011.

In 2013 Andrew acquired Europa Worldwide Group after

searching the market place and assessing most, if not all,

midsize independent companies that were for sale. Since then

the company has gone from strength to strength through the

restructuring of the business to assure that each new division

is dedicated to road, air & sea, warehouse and showfreight.

This led to the expansion of the road freight network, adding

two branches in Nottingham and Leeds.

EUROPA’S DARTFORD FACILITY


What makes Europa unique?

We deliver value to our customers. With the

implementation of 1hub we now have the largest European

groupage hub in the UK. This gives Europa the chance to

focus on the balance to drive down the cost and drive in the

quality of service.

What do you look for in an employee?

We look for ambitious, driven and motivated people to join

Europa. At the end of the day, this is a people industry – people

can be ambitious and capable but, fundamentally, if they’re not

generally a nice person, it’s not what we look for. For instance, we

like to do the beer test. Would I go for a beer with this person? If

the answer is no then it’s unlikely that we’d hire them.

How has the acquisition changed the culture of the company?

We have a great culture here at Europa; people like

working for us and they want to work for us. The culture

has changed slightly with new management, but overall it’s

been a positive outcome.

I see you’ve been involved in some fundraising over the years, what have you been up to recently?

It’s our aspiration to do good things outside of just making

money. It’s our intention to do more moving forwards. During

the past 20 years Europa has raised over £500,000 for charity.

We want to continue this work, as we believe it helps the

way we are perceived by staff and customers. If you have an

opportunity to do something good, why not take it?

Does this tie in with Europa adopting a new casual dress code?

Europa has launched a new initiative ‘Suits Away’ to help

people secure jobs and make it back into the workplace.

Over the next year we’re looking to donate our professional

work wear to Suited & Booted and Smart Works. Both

organisations provide interview clothes and important

training to unemployed men and women.

We want our employees to feel comfortable and at home

when they are working, and if we can help others whilst

achieving that, then it’s a bonus.

How has the turnover been aff ected since the acquisition?

Our revenue has increased by 9% throughout 2013/14.

During 2015 we underwent a huge restructuring of our

air, road and sea divisions, which allows our customers

to speak to freight specialists who specifi cally deal with

their requirements.

Now we’ve got everything in place we’re expecting much

higher levels of growth going forward. 2016/17 is going to be

a major pinpoint for us to push for more growth.

What sort of restructuring has taken place?

Each of our air, sea and road divisions has been separated.

Our airfreight department is based in Heathrow; our sea

freight is centred in Birmingham and our road freight is

completely separate again.

MOVE ITLIKE...Q Q

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A

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A

We’ve been focused on building an operating model that is

based around daily shipments to all European destinations.

We operate double manned which speeds up the process

and enables us to off er transit times that are based on the

second departure. This then allows us to build a high level

of reliability and a high fi ll on trailers.

Lets look more closely at the divisions of the company. Focusing on the Road elements, what changes have been made there?

We essentially made 2 hubs in to one. 1hub is the biggest

European groupage hub in the UK – there is nothing else

like it. The launch of the new £30 million Dartford site will

result in improved effi ciencies and additional trunking costs

for northern freight are fully off set by reduced international

line haul costs.

No other company operates a domestic network with direct

trunks to the whole of the UK, from the east side of London.

We estimate Dartford is the gateway between the UK and

the continent for 95 per cent of groupage business; it is

therefore the perfect hub location for European freight.

These economic and transit time benefits cannot be

replicated by national hubs based in the Midlands.

What do Europa specialise in? What verticals do you handle?

We deal with a lot of international parcels, e-commerce, retail

and fashion. Other than that, its all general freight and parcels.

How many sites do you have globally?

We currently have 11 UK sites, and 1 site in Hong Kong.

And how many staff are you currently looking after?

550 members of staff in total. We’re looking to settle

things down so growth is on hold at the moment. We’re just

focusing on developing the existing structure.

Has Europa been presented with any awards?

We were awarded the Improving Supply Chain award by

SHD Magazine!

What are your plans for the company for the next 2-5 years?

We are aiming to create organic growth by expanding

our sales team as well as expansion through acquisitions.

It is not our intention to build our own operations on the

continent. But it is our aspiration to build a much bigger

business within the UK. In the short term we have plans to

expand our portfolio of direct, daily services to and from

the continent. We intend to substantially increase our air

and sea business and over time to expand the number of

logistics sites that we operate from.

What’s next for Andrew Baxter?

I just want to work in our industry long term and build the

biggest most successful thing I can. I like the industry and I

like the people – that’s one of the major factors of me being

here. People ask me if I’m looking to sell the company, and

it’s simply not what I want to do. I just want to expand this

business and work happily among people who enjoy their

jobs as much as I do.

If you were to give advice to someone who holds aspirations to follow your example, what would it be?

So long as you have a well thought through plan, and you

are sure you can create genuine value for your customers,

you’ll get there. Just get stuck in. It will be scary to begin

with, but just keep going and in the end it will be ok.

ANDREWSAYS...

We are aiming to

create organic growth...

as well as expansion

through acquisitions.

Q

Q

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The freight and logistics industry has experienced a recent

increase in M&A activity, in particular over the last twelve

months. The industry has seen some of the highest deal

numbers, SMEs and large corporations alike.

Increased desires from both buyers and sellers to complete deals,

along with a better economy, were factors in this growth. Ultimately

two parties enter into a transaction: the buyer is able to finance a

deal and the seller intends to pass their company on. The improved

economy now means that buyers are better financed and as a result

have more confidence in making acquisitions, and they are able to

commit to the true value of a target company.

This increased confidence has a domino effect with more buyers

prepared to pay a reasonable price for acquisitions; the owners looking

to sell are more willing to do so as they feel the sale is worthwhile.

There are three primary market drivers for M&A and they are...

Entrepreneurial relief (ER)

With the re-election of a Conservative government, we

expect to see the continuance of ER at its current level for

at least the next five years. Margaret Hodge, the Labour

chair of the parliamentary Public Accounts Committee, made

comments in regards to a change in ER, potentially scrapping

it altogether, which will not come to fruition.

Recession

The recession is over and fears of a double dip were dispelled in

2010. GDP exceeded its pre-recession peak by Q3 2013 so many

companies that were suffering now have a solid three years of

accounts. A large number of M&A deals are based on the previous

three years EBITDA figures and so, with offer values increasing,

the frequency of completed deals has risen accordingly.

Buying power

The market is seeing more and more companies begin to

look at acquisitions for the first time as a result of increased

performance, healthier balance sheets and retained cash.

If financially viable, acquisition is a brilliant alternative to

recruitment when looking to secure new business and this has

seen a flourish of buyers coming to the market adding in excess

of one hundred and fifty to our registered list in 2014 alone.

M&A FOCUS

MERGERS& ACQUISITIONS IN THE FREIGHT FORWARDING INDUSTRY


And the network.We can deliver the phone.

+44 1279 682 173 l [email protected] l www.volga-dnepr.com

Our unique cargo fl eet gets everyone talking, not to mention our 25 years’ experience of keeping our

customers’ businesses moving. Big or small, simple or complex, we make sure your cargo is always

delivered as promised. From the latest Smartphone to the most sensitive satellites, we’re the only

people you need to call. And now, our Engineering & Logistics Centre promises you total peace of

mind by managing your most complex transportation challenges door-to-door, anywhere in the world.

So, whether you need to move the phone or the network, we’re with you all the way.

And the network.We can deliver the phone.

+44 1279 682 173 l [email protected] l www.volga-dnepr.com

Our unique cargo fl eet gets everyone talking, not to mention our 25 years’ experience of keeping our

customers’ businesses moving. Big or small, simple or complex, we make sure your cargo is always

delivered as promised. From the latest Smartphone to the most sensitive satellites, we’re the only

people you need to call. And now, our Engineering & Logistics Centre promises you total peace of

mind by managing your most complex transportation challenges door-to-door, anywhere in the world.


Our unique cargo fleet gets everyone talking, not to mention our 25 years’ experience of keeping our customers’ businesses moving. Big or small, simple or complex, we make sure your cargo is always delivered as promised. From the latest Smartphone to the most sensitive satellites, we’re the only people you need to call. And now, our Engineering & Logistics Centre promises you total peace of mind by managing your most complex transportation challenges door-to-door, anywhere in the world.


[email protected] | [email protected] [email protected] | [email protected] www.volga-dnepr.com


Hazcheck Online is a web-based system for shippers and freight forwarders to check their dangerous goods shipments against the IMDG Code. This system checks stowage, segregation and packaging requirements and produces a dangerous goods note which can be sent to a shipping line. ADR checks can also be made when the shipment is under a combined IMDG Code/ADR journey. Having the correct information on the Dangerous Goods Note can make the difference between having your shipments rejected or them leaving on time. Prices start from GBP 100 for an annual subscription. Computer download version also available. Free trials. www.hazcheck.com

IMDG Code e-learning is web-based training, developed in collaboration with the International Maritime Organization, for all shore side staff involved in the handling and transport of dangerous goods by sea. We offer several levels of training in accordance with the requirements of the IMDG Code including a course specifically for freight forwarders. All course material is available online and a course completion certificate is provided. Courses are set up on an administrator system for management of any number of courses on a local, regional or global level. Prices start at GBP 55 per course.Free trial. www.imdge-learning.com

Compliance, efficiency and safety in dangerous goods transport

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Shipping Dangerous Goods by sea?Stop your shipments from being rejected at the dock!

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web-based training courses for the transport industry. For over 25 years major container lines, ferry operators, freight

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Lorriers Zrt., is a Budapest-based, privately held company

with operations throughout Hungary. It boasts a fleet of

40 vehicles and a group of staff with a combined 100 years’

experience in logistics.

Founded by Ferenc Federer, Lorriers Zrt. focuses on specialist areas of

road freight and distribution across Hungary and neighbouring countries,

also providing specialist logistic support to some of the biggest names

in the pharmaceutical, medical and perishable industries. Whilst Ferenc

brings over 25 years of experience in logistics alone, having spent much

of his career within the Central/Eastern European markets.

Lorriers Zrt. will integrate with our existing operation in Budapest

working out of our state-of-the-art facility in Forwarder’s Plaza.

We’re delighted to welcome Ferri and his team into the Maltacourt

Hungary family.

Paul Szeman, Maltacourt Hungary MD

Over the next few weeks Lorriers Zrt. will transition into Forwarders

Plaza, which currently holds the Maltacourt Hungary team. In the

longer term Lorriers will evolve into a new division of Maltacourt

Hungary focusing on transport and distribution within the region

and further expanding our European footprint. Lorriers is a fantastic

strategic addition to Maltacourt which will help to widen the scope

of our services and further benefit our customers.

Ferri will continue to lead the division as a Director with responsibility

for the on-going commercial development, supported by Paul

Szeman, who will also hold Directorial responsibility.

Ferenc Federer added: We are thrilled to be acquired by

Maltacourt; we see significant synergies and we look forward to

leveraging our own strengths along with the existing capabilities

of Maltacourt to bring additional value to our customers whilst

working to develop new opportunities.

The acquisition of Lorriers Zrt. has brought a substantial

increase to the scope of services and capabilities now available

to Maltacourt Hungary Kft., both through CEE region and

the rest of Europe.

We are proud to announce our acquisition of Lorriers

Zrt.; we continue to look for acquisition opportunities with

like-minded businesses that can expand our customer base

and further strengthen our relationship with existing clients.

By adding Ferenc and Lorriers Zrt. to the Maltacourt Group

we feel we’ve achieved this and we are excited to offer these

capabilities across our global network in support of our

international partners.

Matt Beech, Maltacourt CEO

MALTACOURT HUNGARY ACQUIRES

LORRIERS ZRT.

New office

address...

Lorriers Zrt.

Forwarder’s Plaza

H-2045 Törökbálint

Tó Park u. 3

Budapest

Main industry contacts...

Ferri Ferenc

[email protected]

[email protected]

Paul Szeman

[email protected]


M&A FOCUS

Headford Mergers & Acquisitions is coming to the close

of the third year trading and, as you would expect of a

highly driven, constantly growing company, we have had

our most successful year to date.

With eight completed acquisitions across the department, four

new staff members employed to add to the team and a wealth of

both buy-side and sell-side contacts added to the pipeline for the

forthcoming year, Headford M&A has really gone from strength to

strength during 2015.

It’s always difficult to put a finger on exactly what makes an entire

company tick but in all honesty it’s likely to be a combination of

factors. Headford has a set of core values not only influencing the

way we do business but also the way we grow the company.

From micro-enterprise status to SME we have worked tirelessly to

employ the best talent in the industry. With each consultant within

the group focused on achieving the same goal and working as a team

to do so, we have started to see this pay off.

Specialism

Working exclusively in the freight industry,

we have established ourselves as a specialist.

Integrity

We conduct our clients’ exit strategies with the

utmost attention to detail, ensuring that every

need is met along the way.

Adaptability

Being flexible when presented with any issue is

imperative to our work. This has enabled us to

overcome hurdles in a number of transactions.

Of course things don’t stop after a successful year and we

have ambitious and aggressive plans in place to grow the M&A

division further in 2016. The wheels are in motion to add

to the headcount in the new year not only in new business

consultants but senior advisors too, all to manage the ramping

up of current and pipeline client base. We have also planned

expansion in to one or two different subsectors which whilst

still in the early stages is looking very promising.

M&A TEAMGOES FROM SUCCESS TO SUCCESS

WANT TO KNOW MORE?Contact Headford M&A for more information...

T: +44 (0)1454 275 941

M&A FOR THE GLOBAL

FREIGHT INDUSTRY


SELLER OF THE MONTH

EUROPEANROAD FREIGHT

SPECIALISTFOR SALE

LOCATION:The South, UK

STORAGE 10%

AIR/OCEAN5%

EURO ROAD85%

FINANCIALS Turnover £4.8m

Gross profit £1.3m

Net profit £277k

GET IN TOUCH +44 (0)1454 275 931

Ref. 04118

Company ref. 04118

Key Business features:

• Groupage, part and full loads, warehousing and express transport provider

• Well-established after trading for over twenty years

• Strong annual sales and turnover/gross profit ratio – consistently profitable and experiencing a growth period

• Well-equipped warehouse on long-term lease with break clause

• Very good customer spread: circa 400 trading clients with the largest accounting for only 7.5% of revenue

• Experienced, loyal and extremely capable senior management team – succession plan already in place

• Owner beginning exit strategy to retire – happy to commit to handover period Specialists in European road freight


A report by the Baker Dearing Educational Trust identified that

young people have an outdated perception of the logistics

industry and may consider it as a low skilled profession. The

industry is struggling to target those with qualifications, due to this

skewed viewpoint and many overlook the diverse roles available in the

sector. From software engineers to data analysts, the logistics industry

is constantly advancing and is becoming increasingly more technical. IT

skills are now essential with many roles requiring high-level expertise

in STEM (Science, Technology, Engineering and Maths) subjects.

From hosting careers evenings to creating and implementing its first-

ever graduate scheme this year, Rhenus is showcasing a number of

ways to tackle the lack of fresh talent entering the industry.

The logistics sector needs to consider a more creative approach

with regards to its graduate recruitment. A new strategy is needed

across the board to educate students about the opportunities

available in logistics. A rise in technology means multi-skilled jobs

are now the norm, and this has created an array of new roles in the

industry. ‘Businesses should cast their net wider when looking for

potential graduates and school leavers and consider students from

non-traditional subjects. Qualifications could range from a flare in

maths to a degree in IT, as the logistics industry continues to advance

alongside technology. It is important to recognise people with the

right skill set and attitude, rather than knowledge of the sector.

David Williams, Managing Director, Rhenus

COMBATTING THE LOGISTICS SKILLS FAMINE

RHENUS IS PIONEERING A FRESH APPROACH TO

GRADUATE RECRUITMENT

DOES LOGISTICS HAVE AN IMAGE PROBLEM?

RECRUITMENTFOCUS

The UK is facing a chronic lack of skilled personnel within

a number of industries including construction, IT and

manufacturing. It seems the logistics industry in particular is

suffering more than others, with the FTA recently warning that the

skills shortage in the sector has reached crisis point. The logistics

sector underpins the operation of many other businesses and its

overall contribution to the economy is huge. A lack of young people

being attracted to join this important sector coupled with the aging

profile of workers is recognised as a real concern. A survey conducted

by recruitment agency Blue Arrow discovered that 80% of a logistics

workforce studied were aged between 35 and 60, with just 20% in

their twenties and early thirties. In addition to this the UK Logistics

Conference Index recently noted the supply chain sector will need an

additional 650,000 workers between now and 2020 to meet its needs

and warned there isn’t enough new talent coming into the industry.


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Artwork final.indd 1 16/03/2015 18:04


Rhenus recently employed two graduates at the end of

2014. Chester University Archaeology graduate, Michael

Beeston, is currently completing the programme, based at

Rhenus Bradford. Throughout the 24-month scheme, Michael will

be working closely with the team in Germany, developing a new web

tool. The Road Transport Management System (RTMS) calculates

journeys and will be integrated across the whole of the UK initially

and eventually implemented internationally.

Beeston said: When I was searching for jobs I spotted the Rhenus

graduate scheme advertised on a job site, this was one of few that

specified that experience in logistics was not necessary. This was

great news for me as I had studied archaeology at university but

didn’t consider this as a long-term career. Throughout my studies

I looked at different industries and I found a spark for logistics. I

knew that it was more than just trucks and really did my research

to understand the deeper functions behind the industry. Acquiring

particular skills in my studies, such as quantitative data handling and

health, safety and risk awareness, I could see how these could be

transferred and used to my advantage in the logistics industry.

Beeston continues: During the first couple of months I had a

steep learning curve, full of memorising terminologies to internal

training sessions. This has now all paid off. I’ve already had the

opportunity to travel to Germany six times and there are plans

in the pipeline to travel further in Europe. I feel incredibly valued

at Rhenus and would recommend the graduate scheme for

anyone looking for a long-

term career. If you have a

determined frame of mind,

leadership qualities and

can commit to a project

then you should consider a

career in logistics. Logistics

truly is a job for life.

David Williams concludes: ‘Education needs to take place at the

grass-roots level with schools, so students can understand what

logistics entails and what future they can have in this industry. If this

is done successfully, we may have a chance at bridging the gap to help

sustain growth in the UK’s logistics industry. We’re part of one of

the most important sectors driving the economic growth and as the

sector grows, it is crucial we play a part in supporting and inspiring

the next generation. The reason we have created our graduate

scheme programme is to provide a career for aspiring graduates

and encourage students to consider a career in the logistics industry.

We’re delighted with Michael’s progress, especially as he had no

specific experience in logistics. With this in mind, companies should

really look at being more open minded in the recruitment process

by taking note of the character of candidates, not just the specific

qualifications presented.


RECRUITMENTFOCUS

Diamond Logistics is on a mission to build a like-

minded network of freight forwarders and logistics

professionals looking for their next move in logistics.

With a rapidly expanding network across the UK Diamond

Logistics has expanded in size and reach since its original

inception in 2012. With 25 sites nationwide and with 29

locations sold, Diamond Logistics was the fastest growing

courier company in the UK in 2014.

The current set of franchisees stretches from Bournemouth

to Basildon and Bolton. With a number of existing courier

companies and master subcontractors on board Diamond

Logistics is looking to extend its geographical reach in 2016

to key locations including Ipswich, Cambridge, Manchester,

Liverpool and Crawley.

All Diamond Logistics franchises offer same-day, next-day,

domestic and international, and remote storage solutions

through their own locally owned and managed depots. By

using a combined, centralised booking system clients are

able to book multiple parcels and consignments destined for

multiple locations whether domestic or worldwide. Backed

by Diamond’s competitive rates with national carriers

including UKMail, TNT, Yodel and DX, clients get the best of

both worlds: local customer service within the infrastructure

of a national network.

As a master subcontractor I was providing the most essential part

of a courier company but somebody else was taking the lion’s share

of the profits! I am now loving the fact that, working with Diamond,

the harder I work the more I get rewarded. The Diamond team are

supportive and ambitious, they want to see all of the franchisees

grow and provide all the necessary tools for us to build businesses

with a million pound turnover.

Hon Leung, Managing Director of Diamond Logistics in Bournemouth

As part of the support provided, Diamond Logistics central team

will administer all carrier invoices, meaning that the franchisees are

able to concentrate on their core business, develop sales and manage

customer service for their clients. In addition, franchisees get regular,

one-to-one network support and marketing advice to strengthen

and amplify their businesses locally.

Whether you are starting your own business or adding something to

your existing courier company a Diamond franchise could be exactly

what you are looking for to strengthen your operations in 2016.

Combined with minimal capital expenditure, reasonable working

hours and a proven formula, it’s very different from the established

norm...ground breaking in the UK courier industry.

If you are considering your next move in the logistics industry contact Ali Dolphin, Head of Marketing and Franchise Recruitment for Diamond Logistics, on 01483 342175 or email ali.dolphin�diamondlogistics.co.uk

CONSIDERING YOUR NEXT MOVE IN THE FREIGHT FORWARDING INDUSTRY?

FORWARDER has partnered with Forwardingjobs to bring you the best recruitment information, so give them a call:

T: +44 (0)1454 275 937

mailto:[email protected]


Considering your next move

in the freight forwarding industry?

reallygoodcouriers...

A courier franchise with a difference. Franchises start from £14,998 (location dependent) plus your depot set-up costs.

Are you ambitious and self-motivated?

Do you wish to be rewarded by your own hard work?

Do you want long term support and a sense of belonging to a team?

Do you want to retain your sense of individuality yet be part of a network that enables you to compete with the national and international courier companies and their buying power?

Are you totally committed to excellent client service?

If you are considering your next move in the logistics industry contact Ali Dolphin, Head of Marketing and Franchise Recruitment for Diamond Logistics on 01483 342175 or email [email protected]

FreightForwarding_220x280_Advert.indd 1 17/12/2015 12:17


If you have the ambition and ability to run your own freight

forwarding business but want support, infrastructure and on-

hand advice then Cargo Call would like to talk to you.

They are looking for teams of two or more to take on responsibility

for the sales and back-office function across a number of regions in

the UK. Some regions are already taken. You will need the capability

to run and grow a company, following our client’s business formula

and process. You buy the rights to an exclusive territory, a business

management system, a supplier network, with immediate access to

over 50 years of combined expertise and support from a growing

brand. As part of the franchise agreement you receive coaching, advice

and encouragement, helping you grow your new air, sea and road freight

logistics business. No requirement for investment in warehousing or

vehicles – just access to an office and good communication facilities.

TIME TO BE YOUR OWN BOSS?

E [email protected]

T +44 (0)1454 275 937

Give the

team a call:

The recruitment team at

ForwardingJobs is ready to help put

the right people in the right place at

the right time. Get in touch...

www. .com


RECRUITMENTFOCUSSPONSORED

BY

Forwardingjobs, the global jobsite for the freight industry

Offering a dedicated job page with full company branding included on the

recruiters directory, enabling candidates to click directly onto your job page.

Various banner advertising available on home page of Forwardingjobs...

...be a featured recruiter for the industry. Options of loading jobs

on directly or having an Account Manager load the jobs on for you.

Easy to link with multi-loading job sites such as Broadbean.

Offering a sifted CV process—at point of application—allowing only the most

suitable CV’s get through. Various targeted marketing campaigns can be included;

email shots to relevant candidates; used in conjunction with Forwarder Magazine.

Contact our advertising team to discuss how Forwardingjobs can be an integral tool

in your company’s recruitment strategy. Either email [email protected]

or [email protected] or call on 01454 275 937.

Our team will take you through the various packages we offer.

The freight industry job board



Job details

• Must have experience in air & sea imports

• Experience in customs entries required

• Working for a top-5 international freight forwarder

• Company offer industry leading training and ongoing career progression

General Manager (air & sea freight)

Location London Heathrow, UK

Salary Description £40K - £60K + bonuses + benefits package

Job Ref. 47998

Sales Director (associate)

Location Essex, UK

Salary Description Neg

Job Ref. 47999

UK Overseas Manager

Location Birmingham, UK

Salary Description £37,000 - £45,000

Job Ref. 47995

Senior Import Clerk

Location Manchester, UK


Job Ref. A3481

Senior Account Manager

Location Nottingham, UK


Job Ref. K3582

Air and Ocean BDM / USA Route Development Manager



Job Ref. 47995

Job details

Due to someone retiring at the end of this year, the company are looking for a General Manager to be based out of their Heathrow Air & Sea Freight Office.

Responsibilities and experience needed

• Managing 14 staff (administrators and operators)

• Hands-on operational experience needed

• Must have experience of air and sea freight sales and management

Job details

Due to the Managing Director retiring within 12 months, the position of non-associate director has become available

• Responsible for new business sales and a small team

• Potential for position to develop in to a director at board level

• Dealing with air, ocean and road freight

• Position is available due to company growth and success

Job details

• Managing team of operators and sales staff

• Developing our clients air and sea product to increase revenue

• Required to build and implement business strategies to increase margins and profit

• The successful candidate needs to have managerial experience, a fantastic communicator and extremely commercially driven

Job details

• 3 years selling road international freight

• Major accounts held in retail and supermarket distribution centres

• Covers Northampton area

• Main trade routes are into Europe

• Excellent package, plus car and great bonus

Job details

• Representing Global Freight Forwarder – Depot Turnover of £10m in 2014

• Key sales experience in Far east / USA required

• Working directly with branch manager to drive and develop existing and new clients

• New position created for further drive in sales for 2016

• Salary range 30-50k basic depending on experience with great benefits

JOBS

To apply: 01454 275 934

To apply: 01454 275 934

To apply: 01454 275 934

To apply: 01454 275 935

To apply: 01454 275 935

To apply: 01454 275 935

Job details

• Management of all related airfreight services, in the automotive, pharmaceutical, and aeronautical sectors

• Develop Commercial strategy for the Heathrow business, and increase sales, in conjunction with the Group sales strategy

• Excellent career development and training

Air Freight Specialist



Job Ref. DJ181131

Branch start up

Location Midlands, UK


Job Ref. J3480

Air Import Co-ordinator



Job Ref. JP1823

Commercial Branch Manager


Salary Description £50-55k plus £6k car allowance plus Bonus

Job Ref. FJMB234

European Freight Transport Operator

Location Essex, UK


Job Ref. FJOW345

Freight Sales Manager

Location London, UK

Salary Description £40-50k plus car allowance, excellent commission structure

Job Ref. FJLW456

Job details

• Top-10 freight forwarder

• Fast-paced, expanding company

• Need an air freight Specialist who can hit the ground running

• Have a good book of potential contacts

• Have to know the London/Heathrow area well

Job details

• New office start up in the Midlands

• Selling all services (air, road, ocean and warehousing)

• Must have an operational background

• Looking for an ambitious self-starter

• Employer has own fleet of vehicles and warehouse premises

Job details

• Global top-50 freight forwarder

• Fast-paced, expanding company

• Detailed knowledge of customs procedures and ASM Sequoia preferred

• Proven customer service experience is required

Job details

• Extensive UK and European road freight knowledge

• Experience in full loads and groupage

• Understanding of reefer and time-critical deliveries

• Confident to quote and negotiate prices

• Must be comfortable to plan routes and drivers

Job details

• Responsible of managing sales team and sales support

• Developing sales (national) strategy for 3PL business

• Be capable of achieving own new business (hunter)

• Experience in quoting for ocean, air and road

• Experience in automotive and pharma verticals

www. .com

To apply: 01454 275 957

To apply: 01454 275 957

To apply: 01454 275 957

To apply: 01454 275 952

To apply: 01454 275 952

To apply: 01454 275 952


Deep Sea Drinks Logistics Supervisor / Manager

Location South East (Kent), UK

Candidate Ref. Candidate: RB57797

Candidate description

• 6 years freight forwarding experience

• Manages a team of 5 Operators

• Has full knowledge on everything from quotation through to billing out

• Experienced in creating and processing customs entries

• Competitive salary requirement

Air & Sea Freight BDM

Location Northern Home Counties, UK

Candidate Ref. Candidate: CY57798

Regional Sales Executive

Location South West, UK

Candidate Ref. Candidate: JG57799

Operations Team Leader


Candidate Ref. Candidate: A8561

European Sales Manager

Location Birmingham, UK

Candidate Ref. Candidate: K8612

UK Road Domestic Sales BDM


Candidate Ref. Candidate: D8491


• 11 Years’ experience as a supervisor for the same large freight forwarder

• 20 years in the freight forwarding industry in total

• Managed teams of up to 12 members

• Commercially minded

• Controlling monthly P&L on a monthly and quarterly basis

• Trade lanes – USA, South Africa and Australia


• In 2014, achieved over £175K GP in a multimodal new business sales role

• Confident of covering costs within 6 months

• 15+ years freight forwarding knowledge

• Looking for the next career step


• Huge client base which will allow him to bring over £250,000 GP

• Stable – 2 jobs in last 8 years

• New business hunter

• Management experience

• Multimodal experience (road bias) with Scandinavia knowledge


• 30% increase in annual sales figures

• Average margins: 23%

• Increased business on European UK paid business

• Driving significant growth of European and Irish groupage

• Trade lanes – Eastern Europe, North Africa and Ireland

• 20 years’ experience


• Stable BDM over 4 years in current role

• Currently 140% over target in 2015 after 6 months

• 130% over target in 2014

• Superb transferable business opportunities

• Strong personal Database of key clients

RECRUITMENTFOCUSSPONSORED

BY

Please call: 01454 275 934

Please call: 01454 275 934

Please call: 01454 275 934

Please call: 01454 275 935

Please call: 01454 275 935

Please call: 01454 275 935

Sales Executive


Candidate Ref. Candidate: D181128

Mulitmodal BDM

Location Midlands, UK

Candidate Ref. Candidate: J3912

Air Import Operator


Candidate Ref. Candidate: 4263


• Hit target every year for the past 5 years

• Ocean freight, european road freight, airfreight, warehousing & distribution and supply chain

• Wins accounts in excess of £2million

• Far East, Asia Markets, USA, whole of Europe

• Retail, hanging garments, fast-moving consumer goods, automotive, healthcare


• 10 years’ experience selling all services (air, road, ocean & warehousing)

• Verticals include: automotive, retail & general cargo

• Stable with 2 companies in 10 years

• Achieving £450K+ revenue new business per year

• Covering a national patch


• Experienced in air importing procedures, responsible for the full creation of airway bills

• 100% air import, using ASM Sequoia, Impatex & Chief

• Previous verticals dealt with include temperature-controlled goods, dangerous goods & general cargo

• Valid Aviation Security Level D & Dangerous Goods Certificate

• China, Middle East, Far East and Western Europe

CANDIDATESOcean Import Specialist

Location Essex, UK

Candidate Ref. FJOW30456

BDM Air & Sea Freight


Candidate Ref. FJLW31245

Sales Manager

Location London, UK

Candidate Ref. FJLW32456


• Confident with A-Z process including bills of lading and customs entries

• Currently quotes and negotiates rates with major accounts

• Experience 70% export 20% import

• Confident with A-Z process including bills of lading and customs entries

• Handles FCL, LCL and groupage for all deep sea

• Enjoys providing an excellent standard of customer service


• Overachieving New Business Sales Executive based in Manchester selling freight on a National level

Achievements

• 2015 – brought £180k GP new business

• Verticals: air (70% bias) and sea freight in general cargo, automotive, retail, pharmaceuticals and chemicals

• Number of accounts: 220 accounts brought on since 2012

• Trade lanes: Far East, Middle East and USA


• Experienced Sales Manager responsible for Sales Department

Achievements

• 2015 – Personally achieved £120k GP new business

• Direct Reports: 12 sales people, external and internal

• Responsible for: annual new business turnover £5.2million

• Trade lanes: North America, South America, South Africa & Europe

Please call: 01454 275 957

Please call: 01454 275 957

Please call: 01454 275 957

Please call: 01454 275 952

Please call: 01454 275 952

Please call: 01454 275 952

forwardingjobs Ltd

8 Apex Court

Almondsbury Business Park

Bristol BS32 4JT

T +44 (0)1454 275 937

E [email protected]

forwardingjobs.com key site stats

50,000*

Visits per month

1,000*

Freight-specific candidates

registering per month

70,000Jobs views per month, on average

The Global Recruitment Solution for the Freight Industry

Q&A with...

“ “

www.multimodal.org.uk

Now in its 9th year, multimodal brings 8523 shippers as well as senior decision makers from leading cargo owners looking to reduce costs by running a slicker supply chain.over three days you can:

• MeetanddobusinesswiththeUK’sleadingshippers,importersandexporters;

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• Schedulemeetingsandspendinvaluablefacetofacetimewithyourkeycustomers,prospectsandindustrydecisionmakersattheMultimodalVIProom.

Asmentioned,wearedelighted(andalittleembarrassed)bythenumberandqualityoftheleadsweachievedfromtheshowinAprilthisyear;almostovernight,ournewwarehouseisnowfullycommitted.Wewouldliketothankyouforafantasticshow.”

Sales director, major logistics company

Allowedustoidentifynew,previouslyunknownsuppliersaswellasstrengthenrelationshipswiththosewecurrentlyworkwith.”

Nissan motor manufacturing uk ltd

Verygood.Speedsupdecisionsasallstakeholdersareinthesameplace.Meetingstakeplacethatcouldtake2monthstoco-ordinatediariesfor.”

argos

“

MM16 new ad 220x280.indd 1 12/11/2015 19:38


Don’t just agree to agree

There are often clauses included in contracts requiring the parties

to negotiate at some future date. Generally these clauses are

unenforceable and expose the parties to the risk of deadlock,

requiring the courts or an arbitrator to step in.

The battle of the forms

The last contractual terms that both parties see and don’t reject before

they conclude a contract are usually the terms governing the agreement.

Make sure your terms—not theirs—are binding by getting them in last.

HOW TO MANAGECONTRACTUALRISK

FORWARD LAW

IN FREIGHT FORWARDING

WITH

The large

print giveth...

...and the small print taketh away

Bills of lading can have massive quantities of terms on the reverse

in minute type. Reading all these and considering their effect takes

significant effort but is essential, particularly at the beginning of a

new contractual relationship.

Ask to see documents referred to in the contract

Terms may incorporate further documents which might include

additional obligations on the parties. It’s easy to ignore these but

do so at your peril.

Barry Hayes Partner, Tozers LLP

WANT TO KNOW MORE?Tozers is a leading firm of solicitors with offices in Exeter, Teignmouth and Newton Abbot.

+44 (0)1392 207020 [email protected]


...in the business of delivering promises

...delivering the personal touch

Head Office: Woodland House, Montrose Road, Dukes Park Industrial Estate, Chelmsford, CM2 6TE T: +44(0) 1245 619 900 F: +44(0)1245 619 814

W: www.woodland-group.com

Awards and recognitionmean nothingwithout the hardworking people behind them.

OUR NEW FULFILMENT

CENTRE IS NOW OPEN!

ASK FOR DETAILS

Our Services:Worldwide Air & Sea FreightUK & European DistributionEnd to End Supply Chain Product Finishing & Fulfilment Sports LogisticsShort & Long Term Storage Contract Logistics Customs Consultancy Cargo Insurance


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WIN £200...see p.58 for details.


THE LAST WORD...

WIN £200

NEXTMONTH

I hope you have enjoyed reading this, our launch edition, which

has been created purely so that our potential advertisers may

have a clear understanding of our exciting new publication.

The magazine will be sent in print format to 16,000 freight

forwarding professionals from January on a monthly basis and will

have an exciting write up each month from one of the industry’s

leading names.

We already have senior Directors of DHL, IJS and Europa helping to

cover the first quarter of 2016. If you sell your services or products

to the freight industry then our magazine will provide an unrivalled

method for reaching your targeted audience.

Lauren O'Driscoll, Editor

As this is a new publication we would welcome your feedback.

What content would you like to see in future editions? What

do you think of the design? Are the articles easy to read and

follow? Is the magazine too long? Too short?

Send us your feedback on the magazine before

31 January 2016 and your name will be entered

into a draw to win £200 in vouchers for one of a

selection of stores.

Please email your feedback to:

[email protected]


PUBLISHED BY

Freight Media Ltd

Unit 8 Apex Court,

Almondsbury Business Park,

Bristol BS32 4JT

www.facebook.com/forwardermagazine

www.facebook.com/freightmedia

EDITOR

Lauren O’Driscoll

[email protected]

+44 (0)1454 628 771

COPY EDITOR

Natalie Rowlings

[email protected]

ADVERTISING

Georgia Cole

[email protected]

+44 (0)1454 628 794

MARKETING & SUBSCRIPTIONS

Chris Tissier

[email protected]

DESIGN

Tim Headford

[email protected]

Please visit us online at

www.forwardermagazine.comWhen you’re finished with this magazine,

please recycle it.

If you would like your editorial to feature in next month’s

magazine, please contact our editor, Natalie, using the contact

details to the right.

If you would like to advertise in FORWARDER magazine, full details

of our rates and technical specifications can be found in our media

pack; please email us for a copy.

FORWARDER magazine is free. Please email Chris for a subscription

form at [email protected]

INDUSTRY NEWS Cardinal ship 220kg Ralph Lauren handbag to Kuwait

Challenging the norm in Asia Pacific

John Good Shipping's new London Gateway Logistics Centre

ASK THE EXPERTS CMA CGM's Mark Palmer talks about containers in Europe

MOVE IT LIKE... Andrew May, Managing Director, DHL Freight

M&A FOCUS Maltacourt acquires Mili-Cargo Kft.

RECRUITMENT FOCUS More jobs and candidates from Forwardingjobs.com

TECHNOLOGY FOCUS John Good's implementation of EDI

FORWARD LAW Drivers' fixed penalty notices: should you just pay them?


C

M

Y

CM

MY

CY

CMY

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FORWARDER magazine issue 1: 'Launch'

Documents

Transcript of FORWARDER magazine issue 1: 'Launch'