ForumTel Overview1
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Transcript of ForumTel Overview1
Contents Background
• A Forum-Group Company• Current Partners• At a Glance• Competitive Analysis• Value Proposition• Areas of Service• Distribution Methods
Program Overview• How it works• Online Booking• Online Shipping• POS Activation
Phone Features• The ForumTel Phones• Phone Benefits• The Concierge Program• Assist-Button Services• Handsets & Software• Revenue Calculations
Future Enhancements• A True Travel Tool• The Family Plan• Mobile Marketing
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BackgroundForumTel Inc.
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A ForumGroup CompanyForum Tel is a full service MVNO which provides cellular telephones and cellular phone services primarily to travelers throughout all channels within the tourism & hospitality industry, with a B to B emphasis.Forum Tel is a Forum Group’s company (www.forum-group.com), a global offshore fund manager and distributor of over $1B in assets.
Forum Group’s Principle Alliances Include:
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Our Current Partners
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The ForumTel program is more than just a phone, it’s freedom and security for your guests!
Travelers receive enormous benefits in addition to huge savings from the high priced roaming charges that they pay for calls from their home market handsets when
traveling abroad.
One low rate World Rates as low as 49¢ per minute and 25¢ per text message.
Group & Family Discount Rates Available
No Minimums, plans, or hidden fees Pay only for the minutes usedNo monthly fees or contracts
Options to purchase the phone for as low as $49.95
Post-paid Billing ModelEasy & Convenient
No Calling Cards, Pin numbers, or Disconnected Calls
Merchandising Customized Branding & Packing for our Partners
At A Glance
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Competitive AnalysisCompetitive Analysis Mobal Travel Cell E-kit Wireless Traveler Cellular Abroad
Primary Offering
Free Phone Usage
Sim or Phone Purchase Phone rental Phone rental, Sim and/or
Phone PurchasePhone and/or Sim Card
Purchase
Phone Purchase/rental or Sim Purchase
Additional Offerings
Phone Purchase, Customization,
Conciergen/a Student Specials $20 Free calling credit $15 Free calling credit n/a
Airtime Cost
$0.49/min $0.25/text Flat
Rate(Incoming & Outgoing)
Varying Rate
Monthly - $189.99 Weekly - $49.99
Varying Rate for international
Varying Rate Varying Rate Varying Rate
USA to UK
see above $4.75/min $0.80/text Varying Rate
For Passport Sim Outgoing: $0.49/min To Mobile - $0.84/min + Service Fee - $0.35/call Incoming: $0.19/min
Outgoing: $0.65/min text -$0.65/text Incoming: $0.00/min + $0.25 surcharge for calls made to WT USA number text - Free
Outgoing: $2.70/min Incoming: $3.00/min
UK to USA see above $1.95/min $0.80/text
Weekly - $14.99 + Outgoing: Local: $0.59/min Europe: $0.79/minUS/Canada: $0.69/minBalance of world: $1.99/min Incoming: Free
For Passport Sim Outgoing: $0.49/min Service Fee -$0.35/call text - $0.69/text Incoming: $0.19/min text - $0.10/text
Outgoing: $0.65/min text -$0.38/text Incoming : $0.00/min + $0.25 surcharge for calls made to WT USA number text- Free
Outgoing: $0.90/min text -$0.60/textIncoming: Free
Additional charges None n/a n/a Service Charges
$0.40 connection fee applied to all incoming and outgoing calls.
Call-to-cell surcharge: US$0.25\min
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Areas of Service• The Phone can be used in these top travel destinations to
anywhere in the world** for only $0.49/min
1. The United States2. Canada3. The Caribbean4. The UK5. The European Union
• Rate/min = E0.49/min
6. Israel7. *The Bahamas & The Dominican
Republic8. * Mexico & Latin America9. *South Africa
*Mobile Network Coverage Coming Soon from these Regions** Not including Cuba (rates are $1.29/min)
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Distribution Methods
Airlines Travel Agents Insurance Duty Free
Car Rentals Hotels & Resorts Tour Operators Loyalty Programs
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Program OverviewMore than Minutes
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The Forum Tel phone program is offered with all our participating partners through online promotions and additional marketing efforts, as an added value benefit throughout integration with each partner’s
brand.
Home Page Banner Placement Call Center Offer
Location Specific & Kiosk DistributionSCAN SCAN SWIPE ACTIVATION
Hotel Room Placement Partner Location Displays
Loyalty Program Member Redemption Offers Opt –Out Offer in the Booking Path
Service/Program Enhancement Embedded in Vacation Packages
Coupons & Discount Program Placement Thank You Gift from Partners
Integration With All Partner Communication To Travelers
(online, e-mail, mailers, and direct sales)
How it Works
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Online Booking eg.
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Online Shipment Process eg.Once your client accepts the new World Phone, they will be redirected to a landing page for more information. The necessary fields can be pre-populated with the travelers information from the booking process via web-services or manually inserted by the agent/client.
Shipping information is forwarded to fulfill the offer.
Merchant Processing can be handled by either ForumTel or our client.
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1. Scan: Scan the Bar Code on the phone
2. (Scan): Scan the voucher**Only used for in the field agents & referrals
3. Swipe: The guests credit cardInstantly links the phone number to the guest without having to input lots of data or cc #’s
4. Activate: On our easy to use software Allows you to have customer tracking and usage
information Standard activation of 10 days. Billed every $25.00 directly to the guests credit card
using the card swiped at activation. Return the phone to the Concierge desk or purchase the
phone for a very low price. ($49.95-$99.95 depending on model)
All system tools including the scanner, bar code system, activation software, and credit card swipe machine are provided by ForumTel at no charge to you!
POS Activation:SCAN (SCAN) SWIPE
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Phone FeaturesMore than Minutes
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The ForumTel Phones
Adding a private-labeled Mobile Phone to your product offerings will continue to elevate the customer service that
your clients are accustomed to, while capturing incremental airtime revenues.
QUAD BAND, UNLOCKED WORLD PHONES: DUAL SIM MODELS AVAILABLE
CUSTOMIZATIONS AVAILABLE FOR YOUR BRAND.
Our custom manufactured mobile phones are available in two models, both with data capabilities.
Give your clients the gift of communication, savings, freedom and security while traveling anywhere in the world.
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Handsets: C100 & 645
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Phone Benefits Enable your clients to have direct access to your information from
anywhere in the world. Reinforce your positioning in the market as first in customer service and
innovation. Differentiate your brand exposure and customer experience.
Target your client data base and utilize the marketing opportunities.
Ancillary Revenue BenefitUnique & Distinguishing Product OfferCustomer Loyalty Benefit Truly, a value-added benefit!
The mobile phone features Simple Worldwide Calling
Direct Connect - Speed Dials SMS Capabilities
One low rate worldwide No commitments
24 HR Concierge Program17
The Concierge ProgramEmbedded as a speed dial, The ASSIST-Button, is a 24-HR
concierge and emergency assistance service conveniently pre-programmed for use by your guests.
This added value is an optional enhancement to every phone. Your clients can receive destination specific information and help
when they need it most… all at the push of a button.
• Additionally, our phone can be programmed to your brands existing number or hotline. Connecting your
clients directly to your customer service, travel insurance service , or concierge desk.
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24 HR/ 365 DAY ACCESS Pre Trip Services:
◦ Passport & Visa requirements◦ Currency exchange information◦ Health & Immunization
requirements◦ Weather & Travel Delay updates◦ Consulate & Embassy Information
Destination Specific Information:◦ Info on Local Entertainment◦ Ticket & Event Reservations◦ Suggested Itineraries (can be
customized to your partners) Lost Luggage Tracking Replacement of Travel
Docs or Lost Credit Cards
Assist Button Services
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Medical Emergencies◦ Medication replacement◦ Pharmacy Information
Language Services◦ Translators Worldwide◦ Emergency Help
Message Service:◦ Transmit Urgent Message to
Friends & Family in Emergency Situations
Floral Services Tee Time Reservations Shopping Assistance Hotel Information &
Bookings Taxi & Car Services
All Services can fulfilled easily through the customer credit card already on file, for minute charges and phone usage.
Our user-friendly software allows our partners to quickly preview all activity or financial information on a simple home screen. The software is the same, whether you have 100
phones in circulation through your client/traveler base or 100,000 phones.Check Account Status, Preview History, Close Account, View Inventory or Activity.
Software Dashboard
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Calculate As Follows:
Number of Clients Reached Per Offering
X % Take Rate = Number of Participating Clients
Number of Participating Travelers X 100 minutes average usage per 3 day travel
= Average Users Volume
Average Users Volume X $0.49/minute = Total Revenues
Total Revenues X 20% Revenue Share = Estimated Total Revenue Share Per Offering
Revenue: E-mail or DM Calculation
Online Program Calculation
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Calculate As Follows:
Number of Transactions Per Year X % Take Rate for Opt-In (or Out) = Number of Participating Travelers
Number of Participating Travlers X 200 minutes average usage per 7 day travel
= Average Users Volume
Average Users Volume X $0.49/minute = Total Revenues
Total Revenues X 20% Revenue Share = Estimated Total Revenue Share Per Year
Future EnhancementsA True Travel Tool
The Family PlanMobile Marketing
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More than just a solution to the roaming crisis that travelers face abroad. The ForumTel Phone Service is the….. Guide Book of the Future!
Pre-programmed into each mobile phone, travelers receive exclusive partner programs, discount offers, entertainment add-ons and mobile coupons.
In addition the phone provides, 24Hr Concierge Services, Emergency Assistance, destination specific information and Daily Updates directly
from their travel agent, favorite loyalty program, or tour guide. ALL at the push of a button.
A True Travel Tool
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The Family Plan Families may have
multiple phones, enabling them to stay in-touch with text-messaging anywhere around the world.
Calls between mobile-to-mobile phone will have a further reduction in the cost per minute!
Our solutions create a direct connection between all channels and your travelers by providing outstanding mobile content pre-loaded on
mobile phones and connections to discounted partner & affiliate programs.
Wallet
Partner Programs
VIP services
SpeedDial
ChannelsInfo
Maps
MobileInternet
Sites
SMS
Forum Tel Push Mobile Marketing
Mobile Marketing Programs
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Frankie SpagnoloVP Sales & Marketing
Miami DivisionO: 305.921.9557M: 502.974.8557F: 305.938.0624
E: [email protected]: www.forumtel.com
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