Forum for Inkluderingskompetanse Michael J. Evans AFI Oslo 5 December 2013.
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Transcript of Forum for Inkluderingskompetanse Michael J. Evans AFI Oslo 5 December 2013.
Forum for Inkluderingskompetanse
Michael J. Evans
AFI Oslo
5 December 2013
5 December 2013 AFI Oslo2
Supported Employment ModelDefinition
“ providing support to people with disabilities
or other disadvantaged groups to secure
and maintain paid employment in the open
labour market”
European Union of Supported Employment 2005
5 December 2013 AFI Oslo3
Supported Employment ModelStages of Supported Employment
1) Engagement/Job Preparation
2) Vocational profile
3) Job finding
4) Employer negotiation
5) On/off job support
5 December 2013 AFI Oslo4
Supported Employment ModelStrengths & Weaknesses
Offers equality of opportunity
Person-centred approach
Can be used for a wide range of client groups
Supports both the client (employee) and the employer
Focus is on paid employment/full integration
Funding dictates the programme
Absence of regulations and standards
Limited training opportunities
Lack of reliable data and results
It is not so easy!
5 December 2013 AFI Oslo5
Identifying Potential Issues Problems Faced by Employers
• Lack of awareness• Disability/Employment Legislation• Sickness absence• Apprehension• Health & Safety concerns• Demands of employment organisations/projects• Inordinate supervision• Insufficient skills/experience• Poor cv/application form/interviews
5 December 2013 AFI Oslo6
Identifying Potential IssuesProblems Faced by Job Coaches
• Lack of confidence• Limited training• Inappropriate referrals/job ready• Welfare benefits/pensions• Belief in clients• Parents/carers• Understanding employers’ needs• Confusion over marketing and job finding• Organisational and client demands
5 December 2013 AFI Oslo7
Employment Disability Unit, Dundee2010/2011 Job Outcomes – How achieved
• Speculative letter 2 / 3 • Advertised letter 3 / 9 • Advertised telephone call 10 /18
• Application form 17 /22
• Word of mouth 6 /12• Organised by EDU staff 20 / 13
• Employment agency 2 / 1 • Via work experience placement 27 / 32• Cold calling 1 / 4• Employer contact 11 / 10• Retention 3 / 8• Self-Employment 0 / 1
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Contacting EmployersAcceptable Employment Options
Open employment
ꜛ Supported employment
ꜛ Wages/Pension/Disability benefits
ꜛ Voluntary work
ꜛ Work experience
ꜛ Job taster
AFI Oslo
Contacting EmployersMethods
• Completing Job Applications• Sending CVs• Telephone• Letter• Brochures/Leaflets• DVD/Social Media• Work Site Visits• Work Experience Placements• Seminar/Conference• Training Events• Employer Meetings
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Internal FactorsKey Success Criteria
• Funding • Staffing• Structure & Activities• Leadership• Development & Monitoring• Staff training• Referral sources• Caseloads• Types of disability and disadvantage• Partnerships
Internal FactorsOrganising Employer Engagement
• Job finders• Marketing • Define activities & services• Employer database• Team meetings • Role of an Employment Coordinator• Case notes/Reports• Maintaining contact
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5 December 2013 AFI Oslo12
Meeting EmployersWhat Are Employers Looking for?
• Qualifications and skills
• Experience and work background
• Personality
5 December 2013 AFI Oslo13
Meeting EmployersQualities Sought by Employers
• Flexibility• Helpful, positive attitude• Team worker• Responsible• Enthusiastic• Reliable• Effective
Meeting EmployersJob Creation/Job Flexibility
• Job carving• Tasks taken from existing jobs• Creates ‘new’ job for supported employee• Other employees have more time for their tasks
• Job stripping• Removes tasks from existing job• Adjusts to limitations of disabled employee• Other tasks could be added (see Job Carving)
• Job enrichment• Adding new tasks to existing job
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Supporting the EmployerWork Experience Placements
• Aims and objectives• Benefits
– Employer– Disabled person– Supported Employment provider
• Duration• The agreement• Problems
Supporting the EmployerEmployer’s Pro-activity
• Job creation
• Work experience/Job tasters
• Work-site visits
• Mock/Practice interviews
• Encourage job applications
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Potential areas/issues for further discussion
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5 December 2013 AFI Oslo18
European Supported Employment ToolkitHow To Guides
Client Engagement
• Stage 1 of SE process• Person-centred approach• Initial meeting with client• Planning discussion• Action Plan
Potential issues for Discussion
Referral sources
Is job ready an issue?
Could you say no?
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European Supported Employment ToolkitHow To Guides
Vocational Profiling
• Stage 2 of SE process• Main objectives• Gather relevant information• Support strategies• Action Plan & Review
Potential Issues for Discussion What information to gather? What format and how long to complete? Making the Vocational profile meaningful and accurate
5 December 2013 AFI Oslo20
European Supported Employment ToolkitHow To Guides
Job Finding & Employer Engagement
• Stage 3 & 4 of SE process• Job search – formal and informal• Approaching employers• Job matching• Job interviews
Potential Issues for Discussion What are the formal and informal methods of job search Are we skilled/trained to approach employers? What are the best techniques – and why?
5 December 2013 AFI Oslo21
European Supported Employment ToolkitHow To Guides
On and Off the Job Support
• Stage 5 of SE process• Process and methodology• Understanding the job and employer• Different forms of support• Potential Issues for Discussion What type of support is needed? How long can you provide support? What are the issues for progression and career planning? How much support should be given?