Formal and Informal Email Writing - Request Emails
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Transcript of Formal and Informal Email Writing - Request Emails
Formal and Informal Emails:Request Emails
Presented by www.mybusinessenglish.com
Tools for Successful Business Communication in English
Presented by www.mybusinessenglish.com
Friday, 21 June 13
Requesting Information
1formal informal
First email on this topic.
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
subject linewho you are
+purpose
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
subject linewho you are
+purpose
subject linetopic
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
greetingDear + name + comma
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
greetingDear + name + comma
greetingHi + (nick)name (open
punctuation - no comma)
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
Introduce yourself and
your company then state purpose.
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
Introduce yourself and
your company then state purpose.
small talk
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
Introduce yourself and
your company then state purpose.
small talk
contractionsHow’re (How are)
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
Introduce yourself and
your company then state purpose.
small talk
contractionsHow’re (How are)
no contractionsI am (not I’m)
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
Polite and formal request:
I would be grateful if you could + V
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
Polite and formal request:
I would be grateful if you could + V
Polite and ‘spoken’ request:I was wondering if you could + V
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
Polite and formal request:
I would be grateful if you could + V
Polite and ‘spoken’ request:I was wondering if you could + V
Abbreviation - info (information)
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
Polite and formal request:
I would be grateful if you could + V
Polite and ‘spoken’ request:I was wondering if you could + V
Phrasal verbshelp me out
Abbreviation - info (information)
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
Polite and formal request:
I would be grateful if you could + V
Polite and ‘spoken’ request:I was wondering if you could + V
Phrasal verbshelp me out
Less likely to use abbreviations and
phrasal verbs
Abbreviation - info (information)
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
More background before a second polite and indirect
request:Would it be possible to + V
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
More background before a second polite and indirect
request:Would it be possible to + V
Direct questions
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
More background before a second polite and indirect
request:Would it be possible to + V
Direct questions
“Neutral’ requestCould you please + V...
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley Change of topic with acronym BTW for the
phrase By the way,...
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley Change of topic with acronym BTW for the
phrase By the way,...
closing small talk:future
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley Change of topic with acronym BTW for the
phrase By the way,...
closing small talk:future
flexible punctuation:
dash often replaces the comma
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley Change of topic with acronym BTW for the
phrase By the way,...
closing small talk:future
flexible punctuation:
dash often replaces the comma
traditional punctuation styles
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley Change of topic with acronym BTW for the
phrase By the way,...
closing small talk:future
flexible punctuation:
dash often replaces the comma
traditional punctuation styles
Standard business acronyms for names
used, but acronyms for phrases (such as BTW by
the way) are less common.
Standard business acronyms for names
used, but acronyms for phrases (such as BTW
for By the way,...) are less common.
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
standard ‘thank you’ phrase
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
standard ‘thank you’ phrase
polite sign-off with comma
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
standard ‘thank you’ phrase
combination thanks and sign-offopen punctuation
(no comma)
polite sign-off with comma
combination thanks and sign-offopen punctuation
(no comma)
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
full namesfull names
Friday, 21 June 13
Subject: Top Gold Breweries enquiry
Dear David,
I am the HR Manager of a leading Canadian beer manufacturer and I am writing to request some information on your training packages.
I would be grateful if you could send me your course brochure, if possible both by mail and attached as a PDF to your reply.
We are particularly interested in the management training you can provide. Would it be possible to arrange a meeting to discuss your company possibly developing a tailored program for us?
Thank you in advance.
Best regards,
Michelle Kennedy
Subject: management training session
Hi Dave
How’re things?
I was wondering if you could help me out with some info on the management training session.
• When and where is it on?
• When do we have to confirm if we are attending?
Could you also please send me the session plan?
BTW - have a great vacation next week!
Thanks and regards
Shelley
full names
nicknamemore familiar name
‘nickname’more familiar namefull names
Friday, 21 June 13
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Friday, 21 June 13
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Friday, 21 June 13
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Friday, 21 June 13
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Friday, 21 June 13
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Dear first name,
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PurposeI was wondering if...
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Hi first (nick)name
Friday, 21 June 13
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PurposeI am writing to + V
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Dear first name,
I would be grateful if you could + V
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PurposeI was wondering if...
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Hi first (nick)name
Direct questions
Friday, 21 June 13
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Introduction
PurposeI am writing to + V
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Dear first name,
I would be grateful if you could + V
Would it be possible to + V
Small talk
PurposeI was wondering if...
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Hi first (nick)name
Direct questions
Could you please + V
Friday, 21 June 13
Formal Informal
Introduction
PurposeI am writing to + V
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Dear first name,
I would be grateful if you could + V
Would it be possible to + V
Thank you in advance.
Small talk
PurposeI was wondering if...
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Hi first (nick)name
Direct questions
Closing small talkand phrase acronyms
Could you please + V
Friday, 21 June 13
Formal Informal
Introduction
PurposeI am writing to + V
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Dear first name,
I would be grateful if you could + V
Would it be possible to + V
Thank you in advance.
Best/kind regards
Small talk
PurposeI was wondering if...
Subject line
Hi first (nick)name
Direct questions
Closing small talkand phrase acronyms
Thanks and regards
Could you please + V
Friday, 21 June 13
Formal Informal
Introduction
PurposeI am writing to + V
Subject line
Dear first name,
I would be grateful if you could + V
Would it be possible to + V
Thank you in advance.
Best/kind regards
Small talk
PurposeI was wondering if...
Subject line
Hi first (nick)name
Direct questions
Closing small talkand phrase acronyms
Thanks and regards
Could you please + V
Full nameFirst (nick)name
Friday, 21 June 13
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Friday, 21 June 13
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Friday, 21 June 13
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Friday, 21 June 13
Formal Informalmore ‘spoken’ stylemore ‘written’ style
longer words shorter wordslonger requests shorter requests
more introduction and background
more small talk
Friday, 21 June 13
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more ‘spoken’ stylemore ‘written’ style
longer words shorter wordslonger requests shorter requests
more introduction and background
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Friday, 21 June 13
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more ‘spoken’ stylemore ‘written’ style
longer words shorter wordslonger requests shorter requests
direct questionsindirect questions
more introduction and background
more small talk
Friday, 21 June 13
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closed and traditionalpunctuation
longer words shorter wordslonger requests shorter requests
direct questionsindirect questions
more introduction and background
more small talk
Friday, 21 June 13
Formal Informal
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contractionsno contractions
open and flexible punctuation
closed and traditionalpunctuation
longer words shorter wordslonger requests shorter requests
direct questionsindirect questions
more introduction and background
more small talk
Friday, 21 June 13
Formal Informal
phrasal verbsno phrasal verbs
more ‘spoken’ stylemore ‘written’ style
contractionsno contractions
more acronyms and abbreviations
less acronyms and abbreviations
open and flexible punctuation
closed and traditionalpunctuation
longer words shorter wordslonger requests shorter requests
direct questionsindirect questions
more introduction and background
more small talk
Friday, 21 June 13
www.mybusinessenglish.comwww.mybusinessenglish.com
Friday, 21 June 13