Foreword

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HUMAN RESOURCE MANAGEMENT JOURNAL, VOL 12 NO 2, 2002 3 Foreword John Purcell, Editor, HRMJ H RMJ’s mission is to publish well-written, well-re searched and well-informed articles on aspects of the management of people at work, and to appeal to practitioners as well as to academics. Most articles are between 6,000 and 8,000 words and some can be quite technical since, in an authoritative journal, it is essential to provide evidence and explanation. We were there fo re very pleased to learn that the journal was this month (April 2002) awarded an `Emerald (formerly Anbar) Golden Page Award for Practical Usability of Research’. These annual awards are presented to management periodicals that `consistently deliver excellent articles’. Below we draw out some of the practical implications of the research reported in this issue. l Knowledge working and the problems of managing knowledge are reviewed through the experience of Scottish law ® rms. Law is a classic area where access to knowledge and the sharing of knowledge are crucial if the ® rm is to be successful, especially when major clients want a co-ordinated response. Hunter, Beaumont and Lee look in detail at ways in which ® ve law ® rms coped with four key aspects: building human capital, leveraging knowledge, deepening knowledge and diffusing knowledge. l Can the psychological contract be managed is a question posed by David Guest and Neil Conway. They look at the actions and policies that employers use to form and communicate their expectations and promises to employees. But this communication process is far from simple. Personal, job-related and rec rui tmen t-related communication are shown to be more important than top-down communication. This is also linked to the negative outcomes that occur when the psychological contract is breached. Both the positive and the negative outcomes of managing and mismanaging the psychological contract are visible in this study of HR managers. It con® rms that the management of the psychological contract is important and can be done. l The changing role of HR professionals is looked at over a seven-year period in two contrasting organisations, the Chelsea and Westminster NHS Trust and Citibank, now part of Citigroup. Catherine Truss and her colleagues carried out numerous interviews to show how the organisational environment has an impact on the beliefs and perceptions of line and senior managers as to what HR professionals can do and ought to do. At the same time HR professionals do not have to be passive. This is in¯ uenced by their streng th of will, how they deploy their resources and how they manage their visibility. l Training provision in the UK has historically been poor compared with more regulated economies in continental Europe. Caroline Lloyd looks at two ® rms in high technology sectors to see whether it is better in leading-edge companies. The results raise important issues for policymakers in government and large companies. The level of training was generally low, and this could not be explained by the view that well-trained employees get poached by competitors. Rather, in these lean and decentralised organisations the combination of time, cost constraints and current job demands limited opportunities. Relying on individuals to take up training is a ¯ awed approach, Lloyd shows. l In a study of absence management Philip James and colleagues show how a planned a pproach to the management of genuine long-term sickness and rehabilitation is rare compared with some other countries, despite the organisational bene® ts. Based on their research in the UK they call for ® rms to adopt a case-based approach bringing together line and specialist managers to look at the issues. This would mean more training and especially a change to budgetary accounting for long-term sickness.

Transcript of Foreword

Page 1: Foreword

HUMAN RESOURCE MANAGEMENT JOURNAL, VOL 12 NO 2, 2002 3

F o re w o rd John Purcell, Editor, HRMJ

H R M J’s mission is to publish well-written, well-re s e a rched and well-informed

articles on aspects of the management of people at work, and to appeal to

practitioners as well as to academics. Most articles are between 6,000 and 8,000

w o rds and some can be quite technical since, in an authoritative journal, it is essential top rovide evidence and explanation. We were there f o re very pleased to learn that thejournal was this month (April 2002) awarded an `Emerald (formerly Anbar) Golden Page

Aw a rd for Practical Usability of Research’ . These annual awards are presented to

management periodicals that `consistently deliver excellent articles’. Below we draw out

some of the practical implications of the re s e a rch reported in this issue.

l Knowledge working and the problems of managing knowledge are reviewed thro u g h

the experience of Scottish law ® rms. Law is a classic area where access to knowledge and

the sharing of knowledge are crucial if the ® rm is to be successful, especially when major

clients want a co-ordinated response. Hunter, Beaumont and Lee look in detail at ways inwhich ® ve law ® rms coped with four key aspects: building human capital, leveraging

knowledge, deepening knowledge and diffusing knowledge.

l Can the psychological contract be managed is a question posed by David Guest and

Neil Conway. They look at the actions and policies that employers use to form and

communicate their expectations and promises to employees. But this communication

p rocess is far from simple. Personal, job-related and re c ru i t m e n t - related communication

a re shown to be more important than top-down communication. This is also linked to thenegative outcomes that occur when the psychological contract is breached. Both the

positive and the negative outcomes of managing and mismanaging the psychological

contract are visible in this study of HR managers. It con® rms that the management of thepsychological contract is important and can be done.

l The changing role of HR professionals is looked at over a seven-year period in twocontrasting organisations, the Chelsea and Westminster NHS Trust and Citibank, nowpart of Citigroup. Catherine Truss and her colleagues carried out numerous interviews to

show how the organisational environment has an impact on the beliefs and perceptions of

line and senior managers as to what HR professionals can do and ought to do. At the

same time HR professionals do not have to be passive. This is in¯ uenced by their stre n g t h

of will, how they deploy their re s o u rces and how they manage their visibility.

l Training provision in the UK has historically been poor compared with more re g u l a t e d

economies in continental Europe. Caroline Lloyd looks at two ® rms in high technologysectors to see whether it is better in leading-edge companies. The results raise important

issues for policymakers in government and large companies. The level of training wasgenerally low, and this could not be explained by the view that well-trained employees get

poached by competitors. Rather, in these lean and decentralised organisations thecombination of time, cost constraints and current job demands limited opportunities.

Relying on individuals to take up training is a ̄ awed approach, Lloyd shows.

l In a study of absence management Philip James and colleagues show how a planneda p p roach to the management of genuine long-term sickness and rehabilitation is rare

c o m p a red with some other countries, despite the organisational bene® ts. Based on their

re s e a rch in the UK they call for ® rms to adopt a case-based approach bringing together

line and specialist managers to look at the issues. This would mean more training andespecially a change to budgetary accounting for long-term sickness.