Forecasting Qualitative

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    FORECASTINGQualitative methods

    Amit Sharma

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    IMPORTANCE OF DEMAND

    FORECASTING

    1. Price Control:

    Demand forecasting helps in controlling prices by

    matching the output with future expected demand.

    2. Business Planning:

    Demand forecasting helps in business planning based

    on future activities to be taken up.

    For Ex: Entrepreneurs may plan their export, sales,

    production targets on the basis of future demand.

    3. Competitive Strategy:Demand forecasting helps business to effectively,

    formulate their competitive strategy in terms of

    manpower, finance, advertising and other overheads.

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    TYPE OF DEMAND FORECASTING

    1. Short Term Demand Forecasting:

    In short term demand forecasting the time span

    is limited normally less than 1 year. It is

    undertaken to know the requirements of

    material, labour, finance etc.2. Long term demand forecasting

    This is undertaken to make future strategic

    decisions regarding new product planning,

    expansion, diversification, market developmentlong term demand forecast equips the

    entrepreneurs to come out with sustainable

    business policies.

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    LEVELS OF FORECAST

    1. Firm Level:

    it is based on the demand of product or services at firm level.

    Whatever a single firm forecasts about its product or services

    is known as firm level forecasting.

    2. Industry Level:it is based on the demand of product or services by a group of

    firm in the same category of product or service.

    3. National Level:

    The forecast is based on the future estimate of demand for the

    whole economy. It is worked out on the basis of the level ofsavings. Consumption income and investment

    4. Global Level:

    With the opening of the economy through initiatives like

    globalization and liberalization entrepreneurs have started

    forecasting demand of international markets.

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    FACTORS AFFECTING DEMAND

    FORECAST

    Nature of Goods

    Level of Competition

    Price

    Level of Tech.Economic out look

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    BAROMETRIC TECHNIQUES

    It uses lead-lag relationship between

    economic variables for predicting the

    changes in a certain variable.

    Earth quake necessitates Construction ofbuildings which leads the demand for

    Cement, fans, Acs, Tube lights etc.

    This requires ascertaining the lead-lag

    relationship between two time series andthan keeping track of leading-series to

    predict lagging-series

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    Virtual ShoppingA representative sample of consumers shop in a virtual

    store simulated on the computer screen.By doing so, this method eliminates the high cost in terms

    of time and money involved in consumer clinics.

    Sample customers are asked to take a series of trips

    through the simulated virtual store.

    Prices, packaging, displays and promotions are changed insubsequent trips and consumer reaction recorded.

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    FORECASTING TECHNIQUES (CONTD)

    Barometric Forecasting involves the use of

    current values of certain economic variablecalled indicators to predict the future values ofother economic variables.Variables whose current changes give an indication offuture changes in other variable are called leading

    indicators. Eg: Increase in building permits can be used toforecast an increase in housing construction.Variables whose changes coincide with changes in othereconomic variable are called coincident variables. Eg:Manufacturing and trade sales

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    FORECASTING TECHNIQUES (CONTD)

    Barometric Forecasting (cont)

    Variables whose changes follow changes in othereconomic variables are called lagging indicators.Average duration of unemployment.Ideally, changes in leading indicators consistentlyprecede changes in values of other variables.

    Each of the categories is consolidated into an index,and these indices are used as forecasters. Theseindicators need to satisfy some criteria if they are tobe used as indicators, that is how many months ofchange in the direction of the index is necessary as apredecessor of a turn in economic activity.

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    QUALITATIVE METHOD- SURVEYS

    A.Individual and companies plan in advance for

    their future purchases. In this method potential

    buyers should be approached and asked as to

    how much they intend to buy a particular

    product or service at a particular point of time.

    i. census method:

    When the total population of potential buyers in

    surveyed it is know as census method.

    ii.sample method:

    When only a portion of total population of

    potential buyer is surveyed it is known as

    sample method.

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    B. OPINION POLL METHOD

    The firm can forecast its sales by polling experts within and outside the firm.

    There are several techniques

    I. Executive Polling:

    Top management of a firms sales, production, finance department may be

    asked for sales outlook for next quarter or year. Some outside market experts

    could also be polled to arrive at a better estimate of demand forecast. To

    avoid a bandwagon effect (whereby the opinions of some experts might beovershadowed by some dominant personality in their midst),

    Delphi method can be used. Here, experts are polled separately, and then

    feedback is provided without indentifying the expert responsible for a

    particular opinion. The hope is that through this feedback procedure the

    experts can arrive at some consensus forecast.

    II. Sales force Polling:

    This is a forecast of the firms sales in each region and for each product line, it

    is based on the opinion of the firms sales force in the field These are the

    people closest to the market, and their opinion of future sales can provide

    valuable information to the firms top management.

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    FORECASTING TECHNIQUES (CONTD.)

    TheDelphi methodis a systematic, interactive

    forecastingmethod which relies on a panel of independentexperts.The carefully selected experts answer questionnaires intwo or more rounds. After each round, a facilitatorprovides an anonymous summary of the experts forecasts

    from the previous round as well as the reasons theyprovided for their judgments.Thus, participants are encouraged to revise their earlieranswers in light of the replies of other members of thegroup.

    It is believed that during this process the range of theanswers will decrease and the group will convergetowards the "correct" answer.

    Finally, the process is stopped after a pre-defined stopcriterion (e.g. number of rounds, achievement ofconsensus, stability of results) and themeanormedian

    scores of the final rounds determine the results

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    CONSUMER SURVEYS AND OBSERVATIONAL

    RESEARCH

    Consumer surveys involve questioning a sample of consumers

    about how they would respond to particular changes

    in the price of the commodity,

    incomes,

    the prices of related commodities,advertising expenditures,

    credit incentives

    and other determinants of demand.

    These surveys can be conducted by simply stopping and

    questioning people at a shopping center or

    by administering questionnaires to a carefully constructed

    representative sample of consumers by trained

    interviewers.

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    Consumer Surveys:

    It involves gathering of information about

    consumer behavior from a sample of consumerswhich is analyzed and then further projected

    onto the population.

    Surveys are conducted to assess consumers

    perception of various aspects, such as newvariations in products, variations in prices of

    the product and related products, new

    variations in services provided etc.

    The drawback of this method is that the

    consumer has to respond to hypothetical

    situations.

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    OBSERVATIONAL RESEARCH

    Shortcomings of Surveys (on previous slides)can

    be over come by supplementing them with ORs

    It refers to gathering of data about consumer

    preferences by watching and observing them

    buying and using products.

    Eg. OR has shown that people buy several

    medicines for cold rather than only one type, OR

    also uses product scanners found in stores or

    people meters in stores or homes (this raisesissues of privacy)

    OR tries to determine demographic

    characteristics (age sex, race education income

    family size)

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    CONSUMER CLINICS

    These are lab experiments where consumers may

    be given money to spend in a simulated store to

    see how they react to changes in

    price,

    product,

    packaging displays,

    price of complementary,

    substitutes.Participants can be selected to represent the

    socio economic characteristics of the market

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    MARKET EXPERIMENTS

    Unlike Consumer clinics which are conducted in

    the lab-like conditions these are conducted in the

    actual market place

    E.g a firm may select several markets

    representing similar socio economic

    characteristics and

    change commodity price in some markets,

    packaging in some others and

    than record the response of the consumer in

    different markets

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    Market experiments:

    Seller of a product introduces variations and

    tries it out in a representative market.

    The seller gathers information on the behavior

    of the consumers in this representative

    market.This is a high cost technique.

    Advantage of market experiments are that

    they can be conducted on a large scale to

    ensure validity of results and consumers are

    not aware that they are a part of experiments.

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    VIRTUAL SHOPPING & VIRTUAL

    MANAGEMENT

    In VS a representative sample of consumers shop in a

    virtual store simulated on computer screen instead of

    a simulated physical store.

    In VS 3 D images are available and allows marketers

    to recreate atmosphere of the actual store on thecomputer screen. The consumer can se shelves stocked

    with all kinds of products, he can view up close any

    product by touching its image on the screen so as to be

    able to read its label and check its content, and he can

    then purchase the product by touching the picture of ashopping cart. He can be asked to take series of trips

    through the, virtual store, then prices packaging,

    displays, and changed in subsequent trips and their

    reactions are recorded.

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    VIRTUAL MANAGEMENT

    Uses Computational models which mimic human

    behavior closely to allow top management to simulate

    or test the impact of managerial decisions ( such as

    changing the product price or its characteristics)

    before implementing those decisions in the real world.Macys Department Store uses computer model, based

    on information from consumer surveys and database

    information to determine

    1)The number of salespeople needed in each department

    of the store

    2) How to turn browsers into shoppers

    3) How to locate service desks and cash registers to

    maximize sales.

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    FORECASTING OF DEMAND

    Involves projecting the values of the present to a futurepoint in time. It is a difficult task. Statisticians have

    worked out some models for the purpose.

    Aim of economic forecasting is to reduce the risk or

    uncertainty that the firm faces in its short term

    operational decision making and in planning for its

    long term growth.

    Distinction between estimation and forecast:

    A forecast is a projection of the relevant variable, notconcerned about underlying factors and their behavior.

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    FORECASTING

    Demand estimation involves primarilyunderstanding the underlying factors orvariables and their behavior and effects onthe relevant variable. It attempts to

    understand why and to what extent is theestimate influenced by a variable or agroup of variables.

    Demand forecast does not go into suchrelationships, it only attempts to projectfuture demands.

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    All rights reserved

    DEMAND FORECASTING

    A demand forecast has to be knit into the rest ofthe system, and should not be taken inisolation like:

    Capacity installation or expansionHiring of labor and other related activitiesChanges into political and economicenvironment

    It should be based on thorough knowledge anddata relating to the past.

    Even with these considerations forecast may befar different from real situation

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    ECONOMIC FORECASTING

    Forecasting refers to the process of

    analyzing available information regarding

    economic variables and relationships and

    then predicting the future values ofcertain variables of interest to the firm or

    economic policymakers.

    Forecasts can be short run or long run. It

    could be daily, weekly, monthly, quarterly,annual or five / ten or twenty years.

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    FORECASTING TECHNIQUES

    (CONTD.)

    SurveysEconometric Models: These give anestimate of the dependent variable (whichcould also be a forecast), if theindependent variables used as data areforecasts. Eg: The demand of automobileswhich is a function of disposable income,family size, interest rates and index of

    industrial production could be used toforecast the demand for automobiles

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    FORECASTING TECHNIQUES (CONTD.)

    Trend analysisrelies on historical data to predict thefuture. It is the use of historical data to discern a longrun trend.The simplest form of forecasting using trendanalysis is the projection into the future of thecurrent value of an economic variable.

    Eg: One might forecast that next year sales wouldbe a function of sales in the existing year oralternately next year sales would be a function ofthis years sales and the change in sales betweenthis year and last year. Or a forecaster might predictnext year sales based on sketching a line thatappears to best fit the historical data.

    Models that use only trend analysis might not bethat useful as against those which also take intoconsideration seasonal and cyclical factors.

    (CONTD)

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    (CONTD.)

    Projection Techniques:

    1.Visual time series projection2.Time series projection using least square method

    .Visual Time Series projection: This technique plots the dataand on the basis of the same a trend is projected through these

    data points. This method is better than the compound growth rateas it considers data between the two end points.

    .Least square method of time series projection: This methodascertains how the dependent variable moves with time and timebecomes the independent variable