Better Business Bureau Serving Metropolitan New York

Optimizing Your NewBBB Business Review

FeaturesOctober, 2011

Access benefits available only to BBB Accredited Businesses.

• Secure, unique logins for BBB Accredited Business personnel

• Update Your Information

• View Your BBB Business Review

• BBBOnLine Seal Code

• Inquiry Statistics

• Upload Photos to your BBB Business Review

• Download a custom QR Code

• Add a Request-A-Quote button to your website

• Review the BBB Dispute Resolutions guidelines

• Read the BBB of Metro New York’s Newsletter – Hot Topics

• BBB Sponsorship Opportunities

• Check out upcoming BBB Accredited Business events

• Contact your local BBB

Log in using your Business ID and email address.

Update the information in your BBB Business Review.

• View all contact information that currently appears in your BBB Business Review• Keep your information up-to-date with a step-by-step editing tool• All changes will be reviewed by BBB staff upon submission prior to public posting

View your BBB Business Review.

• See your BBB report as consumers see it

Download your BBBOnLine Dynamic Seal.*

• Retrieve the code for adding the BBBOnLine Dynamic Seal to your website or Facebook page• Choose from several different colors, styles and BBB Ratings displays• View an Online Demo video for assistance

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No Company Name

www.nn.com

* For BBBOnLine participants only

Analyze your BBB Business Review’s inquiry traffic.

• View the number of visitors that access your company’s BBB Business Review• See the source of your company’s traffic• Monitor your complaint statistics

Participate in exclusive BBB Sponsorships.

• Find details and pricing information for the BBB Accredited Business Advertising Campaign• Add a Web Sponsorship Banner to the BBB search page• List your company in the BBB Buyer’s Guide

Upload images for display on your BBB Business Review.• Add one photo to your BBB Business Review, free of charge• Business building, facilities or workspace• Business personnel• Examples of work• Examples of products sold

Download a custom QR Code (Quick Response)that links to your BBB Business Review.

• For use in print-based promotional materials• Designed for use with smartphones

SCAN FOR COMPANY NAMEBBB BUSINESS REVIEW

Download a Request-A-Quote button for use on your website.

• Give prospective customers the opportunity to obtain estimatesor make proposals• Connect directly with consumers• Available to service-oriented Accredited Businesses only

Review the BBB Dispute Resolution Guidelines.

• Maintain your BBB Accreditation status

• Ensure your company is meeting the highest standard of customer service

• Learn more about how the BBB complaint process works

NYC - Shawn Fafara: 212-533-8050

Long Island -Kathleen Piereth-Heenan: 516-420-0508

Mid-Hudson- Susan Cohen: 914-333-0550 x214

Contact yourBBB Business Relations Hotline

Karen Ditzel: 516-420-0500 x3415