Focus Hospitality Services Company Overview
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Transcript of Focus Hospitality Services Company Overview
Hotel, Resort and Entertainment Destination Property Solutions
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• A seasoned executive staff experienced in virtually all aspects of Hotel, Resort and Entertainment property management
• A vertically integrated development, construction and management company
• The ability to maximize return on investment through effective marketing, financial management, and quality operations
• Accomplished record of positioning properties in their defined markets through targeted marketing and focus on guest experience
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Mainstreaming of Affluence:
• Guests’ expectations have grown due to the rising standards at other consumer destinations (i.e., retail stores, restaurants, cinemas).
• Middle market ($50,000+) consumers are trading up to higher-quality products/services that cost more (i.e., Starbucks, Williams-Sonoma).
• Consumers expect the best.
Creating the Destination
The Focus Team is actively involved as a Leader in the water park hotel
industry.
• Speaking at conferences
• Service on WWA Safety and Marketing committees
• Lifetime achievement awards
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Industry Leadership
Focus Won Two World Water Park Association Awards in 2007.
• Nominated for 10 more WWA Awards in 2008 – Won 5
• Nominated for 4 IAAPA Brass Ring Awards in 2008
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Award Winning Marketing
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Our Experience = Your Guest Experience
• Why is it important?• Happy Guests spend more. The Experience is your most important asset.
Delivering
Partnerships
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Reinforce the brand’s position in the market, enhance the image of the brand, and stimulate trial through cooperative programs with reputable partners, such as:
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Unique Hotel Brand Attributes
• Adventure Quest Kids Club• Centralized Reservation Center• Splash University• Family Value• Community Focused
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All Packaged in a way that anticipates and fulfills the customer’s emotional expectations at every touch point, creating a meaningful
relationship and lasting competitive advantage.
We’re Creating Family Memories that tie to the Brand!
Unique Brand Attributes
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Focus Hospitality Services Competitive Strengths
• Unforgettable Experiences that create memories• Value, comfort and experience• Strategic partnerships and relationships• Focus on Safety• Experienced Management Team with Committed and Motivated Staff
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Why Focus?• Extensive experience with Entertainment and Development including: Hotels, Water Parks, Convention Centers and Resorts• Development experience• Construction experience• Management experience• Marketing and Rollout experience• Destination creation experience• Partnerships and relationships• Proprietary Training Programs and Operational Excellence