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Transcript of Focus December 2014
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DEC
EM
BER
20
14
| R
77
.00
On TranspOrT and LOgisTicsfocusontransport.co.za
Hitting the waves with Volvo
Get out there - by bus!
- full speed ahead
Celebrating south afriCa’s transport Captains!
scania’ssTeve wager
Don’t get stopped by changing legislation!
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h |FOCUS| December 2014
NOW IN THE PALM OF YOUR HANDS!
FOCUS APP NOW!
NOW IN THE PALM THE LATEST CONTENT FROM THE WORLD OF FOCUS,
ON TRANSPORT AND LOGISTICS
• Get the latest content or download the entire magazine• Never miss a weekly FOCUS newsletter• Interact with FOCUS on Twitter and Facebook• Check out the latest multimedia content from the FOCUS
YouTube channel• View image galleries from industry events DOWNLOAD it FREE for a limited time only from the Apple App Store and Google Play Store NOW!
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December 2014 |FOCUS| 1
cOnTenTs
18
36
52
Follow us facebook.com/focus_mag twitter @FOCUSmagSA
2014m e d i a g l o b a lC H A R M O N T
On TranspOrT and LOgisTics
Our cover star for the annual FOCUS Captains of Industry feature is Scania’s Steve Wager. Turn to page 10 to read about how he’s pushed the company to a top-three spot.
COvER
Published monthly by Charmont GlobalUnit 17, Northcliff Office Park, 203 Beyers Naude Drive,
Northcliff, 2195. P O Box 957, Fontainebleau, 2032, South AfricaTel: 011 782 1070 Fax: 011 782 1073 /0360
EDITORCharleen Clarke
Cell: 083 601 0568email: [email protected]
ASSISTAnT EDITORGavin Myers
Cell: 072 877 1605 email: [email protected]
SUB-EDITORJeanette Lamont
Cell: 083 447 3616email: [email protected]
JOURnALISTSJaco de Klerk
Cell: 079 781 6479email: [email protected]
Claire RenckenCell: 082 559 8417
email: [email protected]
InDUSTRY CORRESPOnDEnTFrank Beeton
Tel: 011 483 1421Cell: 082 602 1004
email: [email protected]
TECHnICAL CORRESPOnDEnTVic Oliver
Cell: 083 267 8437email: [email protected]
PUBLISHERTina Monteiro
Cell: 082 568 3181email: [email protected]
ADvERTISInG SALESMargaret PhillipsonCell: 083 263 0451
email: [email protected]
Megan du ToitCell: 060 503 3092
email: [email protected]
CIRCULATIOn MAnAGERBev Rogers
Cell: 078 230 5063email: [email protected]
DESIGn AnD LAYOUTNelio da Silva
email: [email protected]
PRInTInGCamera Press
© Copyright. No articles or photographs may be reproduced, in whole or in part, without specific written permission from
the editor.
2 Steering Column
4 Wheel Nut
6 Letters
48 Short Hauls
49 Subscription form
50 Naamsa figures
54 Global bus
56 Hopping off
REGULARS
8 LOOMInG LAW LOWDOWn
The Department of Transport has published an amendment to the National Road Traffic
Regulations, which could cause a rocky start to 2015 for some transport operators. The
adjustments do have their merits, however.
24 InSPIRATIOn LIvES On
While spending more than four decades in any industry, one is bound to cross paths with
people who make an impact on your own life.
36 SPIRIT OF ADvEnTURE
Icebergs, searing heat, dead-calm waters and tropical storms are just some of the
challenges contestants in the 38 739 nautical-mile Volvo Ocean Race have to tackle. We
traded our trucking caps for life jackets to follow the action.
42 SOARInG SAFETY OR SKYROCKETInG RISKS?
FOCUS takes a look at aviation safety and how it compares with other transport modes.
52 BUSSInG AROUnD TOWn
South Africa is becoming more affordable for the international tourist wanting to tour
our country. We speak to a couple of bus and coach operators that are positioning
themselves to take advantage of this trend.
DECEMBER
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2 |FOCUS| December 2014
Charleen Clarke
i’m probably wrong to have a favourite
issue. It is, after all, like having a favourite
child. Each and every issue of FOCUS is
special in its own way, but I do this job
because of the people who I get to meet. Yes, I
love the vehicles that we drive, but let’s face it …
there are lots of good vehicles on the market; it
is the people who set them apart …
When it comes to meeting people, this year
has been my very best ever. I have met and
interviewed the presidents of virtually every
single major commercial vehicle manufacturer,
in part thanks to our appointment to the
International Truck of the Year jury.
Most recently, it was my turn to meet Bruno
Blin, president of Renault Trucks. I interviewed
him first at the IAA (if you missed our fabulous
television programme on the show, called
FOCUS ON IAA, check it out on YouTube).
That was because Blin had just accepted the
coveted Truck of the Year Award.
At the time, I asked him if he would be
travelling to South Africa for Renault’s much-
anticipated local launch (he confirmed that he
would). Blin reminded me of our conversation
when I met him again at the local launch. “You
see, I am like a Renault truck; reliable,” he said
with a big smile.
The new range of Renault trucks (the new
C-range that is intended for light construction
and long-haul purposes, as well as the K-range,
which is aimed at more heavy construction and
mining applications; you read all about them in
last month’s FOCUS) is vitally important to the
company, because it wants those trucks to
propel its market share upwards.
“This is a big year in the history of Renault
Trucks in southern Africa. With the launch of
the new range, we are very optimistic about
our prospective performance in the market
and, in the process, we are reaffirming our
commitment to the region,” Christian Coolsaet,
newly appointed managing director of Renault
Trucks Southern Africa, told FOCUS. “In South
Africa alone, we are aiming to steadily increase
our market share within the next 36 months –
from two to five percent.”
Blin is mindful of the fact that this is a tough
ask – especially given Renault’s turbulent past
in this country. “We know that we have a lot
to do,” he confided to FOCUS in an exclusive
interview.
He certainly has the right tools for the job.
“The Volvo Group has invested over US$ 2,5
billion (R27,6 billion) over the last eight years,
for the total renewal of the Renault Trucks
range. We have an objective to continue to use
our cutting-edge technology and world-leading
position to further develop our product offering
in the future,” said Blin. “The overall ambition,
with the development and introduction of this
new range of products, is to consolidate our
market share in southern Europe, expand
in eastern Europe, as well as increase our
footprint in Middle East and Africa.”
Value for money forms an important
component of the new trucks. “Within the
group, leading-edge new technology appears
for the first time in Volvo trucks. Once the
costs have been amortised, these features
move into Renault trucks. This means that we
have a superb range of vehicles, but we don’t
have to foot the bill for all the development
costs,” he explained.
It is, therefore, clear that Renault
is preparing to offer the market a terrific
combination of leading-edge technology plus
value for money. Blin says this will go hand in
hand with sensational customer service.
Coolsaet concurs: “Fleet owners have big
expectations, in terms of proximity to the
network with regard to service and availability
of parts, but also for meaningful and durable
relationships with experts from Renault
Trucks. As transport operators expand their
operations throughout the region, we know our
Renault Trucks dealers are there to capture
this market demand and support customers
every step of the way.”
Blin and Coolsaet are certainly saying
all the right things. And, judging by the
presence of “the top man” at the local
launch, they’re very determined to make
strides in this ultra-competitive market. It
seems as though Renault is keen to start a
rrrrrrrrevolution! |FOCUS
Welcome to my favourite issue
of FOcUs for the year. This is
when we focus on the people in
our industry. After all, it’s not just
the bakkies, trucks, buses and
coaches that keep the wheels
turning …
a rrrrrrrrevolution!sTarTing
STEERInGCOLUMn
Bruno Blin, president of Renault Trucks, travelled to South Africa for the launch.
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4 |FOCUS| December 2014
WHEELnUT
I found this interesting for a few reasons:
the main one being that I am passionate
about motor vehicles – specifically my
motor vehicles, which have caused me
much suffering …
I could (and maybe should) write a book
about my motoring exploits, but allow me to
share the short sob-story about my recent
“fleet” of dinky toys. Exactly two years ago,
my daily runaround – a Peugeot 206 GTi
180; the fun-to-drive, “special” one – broke
down for the fourth and last time. It was for
the last time, because, at the time, I didn’t
have the money to fix it … again.
And so it earned the dubious title of
“a lovely garden ornament” – only taken
out every now and then to visit the odd
mechanic in the hope that they could solve
this malady.
As I needed a vehicle, shortly thereafter
I bought a terrific Honda Prelude from a
fastidious colleague. Although it was lovely
to drive and in really good overall condition
for its age, the Prelude suffered from the
odd bout of “old car syndrome”. But that’s
what I loved about it – it kept me on my
toes; kept me interested; kept me busy
under the bonnet …
In amongst all this, my brother had been
driving my other oldie; an E30 BMW 316i.
It was the most reliable car I had owned –
until one day, this June, when it dropped a
valve through one of its pistons.
My mechanic wanted to buy if from
me and fix it up for his son; so, with a
heavy heart, I said good-bye and set aside
the money from the sale to finally fix the
Peugeot.
A while later, that car was booked
in with yet another, highly recommended
mechanic when, later that very day, my
brother crashed the Prelude. With my eyes
welling up (literally) the decision was taken
to write off the old girl.
The Peugeot is now fixed and ready to be
traded in (yes, with a heavy heart). So the
end of this year will bring about some car
shopping. I’m looking forward to embracing
a new passion for some sort of special car
with, hopefully, a little less suffering …
Truckers? Well, they’re not generally
emotional about their vehicles. Sure, you
get the odd operator who will keep the first
vehicle he bought for the sake of nostalgia,
and others who choose to run older fleets
of vehicles. Generally, though, a truck that
fails a serious operator in any aspect of the
job will be replaced with a different one that
promises to be up to the task.
The professional trucking community is,
however, big on passion! So, while operators
may, too, fall victim to bouts of automotive
suffering every now and then, it’s the tough
competitiveness of the market; (very) poor
public perception of the professionalism and
safety of the industry, its vehicles and drivers;
and the rising costs of doing business that
are really cause for concern.
But, the passion will live on; the truckers
will keep on trucking, and, hopefully, I can
start filling my garage again. Wishing
you a safe, prosperous, passionate
2015. |FOCUS
Trucking: ask anyone in the
game and they will tell you, in
no uncertain terms, that it’s not
an emotional business. Yet, one
can argue that, to make it in
the trucking business, you need
to have a passion for it …
pain, pleasure and
passiOn
Gavin Myers
While a mechanically problematic truck might spell imminent replacement, it’s often a more emotional decision with private vehicles.
Trucks exist to make money, to
keep the shelves stocked and
the economy running. When you
buy a truck, you need to make
the best logical, rational, and even scientific
decision for your business.
When listening to the radio on my
way to work, on the day I was to pen this
column, I heard an interesting discussion
on the etymology of the word “passion”.
Wikipedia says that, in the modern English
sense, the word means an intense emotion,
compelling enthusiasm or desire, yet
it derives from the Latin word patere,
meaning “to suffer” …
Therefore, it could be argued, said the
chap on the radio, that when we have a
passion for something, we will inevitably go
through some sort of strife in our pursuit
of the personal rewards that that passion
brings us; it is a motivator.
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December 2014 |FOCUS| 5
BUILT FOR THE LONG HAUL AND EVEN FURTHER.
WHERE YOU TAKE IT IS UP TO YOU.When every second counts. That’s where you’ll �nd Freightliner, with our legendary heritage, unbeatable quality
of manufacture and a lower total cost of ownership because no matter where you are, Freightliner means business.
W W W . F R E I G H T L I N E R . C O . Z A / T R U C K - S E R V I C E S / W A R R A N T Y /
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ITCHInG TO GO TO IAA
Your report on the 2014 IAA
commercial vehicles show
in the November edition of
FOCUS was great. I wish
it had been a bit longer
though (no, 14 pages wasn’t
enough!), so that you could’ve
included more pictures!
Happily I was also able to
watch your FOCUS on IAA
television show. Well done on
a great production. That sort
of media content is great to
show everybody what trucks
are really about!
I hope to be able to attend
the next show in two years’
time and enjoy it for myself.
Maybe I’ll even be able to
bring back something I see
there for use in my
own operation.
Keep up the good
reporting work!
Chris Murray
Thanks for your words
of encouragement,
Chris! We’re glad you enjoyed
the show and liked the report!
Unfortunately, space is always
a problem both on TV and in
the magazine, but we will do
our best to bring you even
more next time! - Ed.
6 |FOCUS| December 2014
lettersFOCUS
SETTInG THE RECORD STRAIGHT
Referring to the article: “The red flag rises” (featured in FOCUS
September), a misunderstanding somehow slipped in. Allow me to
summarise my thoughts:
The Chinese truck market is becoming
more sophisticated with each passing day.
At the fast rate that most Chinese trucks
are evolving – in terms of performance,
operating economy, durability and reliability
– they will remain the choice of Chinese
operators over the more expensive global
brands.
It isn’t that Chinese operators wouldn’t
enjoy running a “global-brand” truck, but
rather that the high price isn’t justifiable to them when the more
affordable Chinese brands have risen to such high levels today.
With each passing year, truck consumers in the fast-maturing
Chinese market are willing to pay incrementally more. The truck
industry is responsive to that with higher levels of refinement and
content year after year.
FAW, for example, today offers 340 kW (460 hp) prime
movers, with overhead camshaft engines, mated to FAW 12-speed
AMT transmissions – specs unheard of just five years ago.
The pace and depth of heavy truck development in China, over
the last 14 years, is absolutely amazing. Being able to witness
the changes here, first-hand, has certainly made this the most
rewarding period of my career.
Robert Doub
Sales Marketing and After-Sales Support Development
FAW Group Corp.
THAnKS!Hello Charleen, my most extremely favourite editor extraordinaire and jolly
good person.
This is just a humble thank you for the article you wrote in August about
the Wieloc. It really is most appreciated and I have already had a couple of
enquiries, one was from Les Hall!
Dave Mills
Sub-Saharan Tyre Services
Download a trial version at:www.htm.co.za
Transport Planning SoftwareTake the guesswork out of transport
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December 2014 |FOCUS| 7
TRUCK TEST2015
it all began when the late Fritz Hellberg
approached FOCUS editor Charleen
Clarke at the at the Road Freight
Association (RFA) Conference, in
Gaborone, during 2011, after apparently
having chatted about the idea to Voith’s Peter
Wraight and the RFA’s Gavin Kelly.
The first test – of extra-heavy commercial
vehicles – took place in 2012. “We took 18
extra-heavies from Johannesburg to Durban
and then back again,” relates Clarke. “The
purpose of the exercise was to establish real-
world operating conditions.”
Truck Test 2013 did the same; it
scrutinised 4x2 freight carriers with a
legal carrying capacity of seven or more
tonnes.
Then came 2014: This Truck Test focused
on the medium commercial vehicle segment,
and the efficiencies kept on coming … “For
the first time it was a requirement for all
participating vehicles to assemble a week
before the start, in order to check conformity
to the rules,” says FOCUS assistant editor
Gavin Myers.
An important addition to the rules was the
mandatory fitting of a clear sight tube to the
vehicles’ fuel tanks. “This allowed the precise
amount of fuel to be added, when topping up
the vehicles and noting fuel pump readings,
thereby further enhancing the accuracy of
the results,” Myers points out.
This year’s event went smoothly.
The participants didn’t encounter any
problems while they made their way from
Hartbeespoort to Belfast, along the N4, and
back again (once laden and, on another day,
unladen).
As with Truck Test 2013, this edition
also utilised Gerotek’s Concrete Ride and
Handling Track, outside Pretoria, to simulate
the stop-start, inner-city routes these vehicles
so often undertake.
With 2015 nearly on our doorstep, the
upcoming Truck Test promises to be the best
one yet, as we shine the spotlight on extra-
heavies once more (in a more stringent and
controlled manner).
Once again the sponsors will be joining
us. Engen will provide the fuel, Hellberg
Transport Management will predict and
verify the vehicles’ performance and Ctrack
will keep an eye on everyone once more.
Trans African Concession (Trac), which
is responsible for the 570 km of road
between Solomon Mahlangu off-ramp
in Tshwane and the Port of Maputo in
Mozambique, is also joining in, sponsoring
the toll fees. “Our interest in the project is
to create awareness of overloading among
industry and heavy vehicle operators,” says
Thomas Potgieter, manager of load control
operations at Trac.
“Overloaded heavy vehicles damage our
road networks, posing not only a safety threat,
but also reducing the lifespan of our roads.
Since Truck Test 2015 is taking place on our
road, we see this as an ideal opportunity to
make the industry aware of this issue.”
AfriSam has also come on board. The test
will kick off from its Roodepoort plant and it
will supply the loads. As for the load-carrying
equipment, GRW and Afrit will provide the
units.
Rory Schulz, acting MD for UD Trucks
Southern Africa, shares his thoughts on the
event: “We think this is a great event. It gives
us the chance to come together as an industry
and simulate real world challenges, not only as
an individual original equipment manufacturer
but against all industry players.”
He says that UD Trucks is excited about
the upcoming event. “The results reflect what
customers can expect in their day-to-day
operations.”
We’ve all learned a lot from the previous
three Truck Tests. Each one has built on
the knowledge gained and has reinforced
the significance of this event to players
throughout our industry. |FOCUS
We’ve reached the end of another jam-packed year and, while it seems as though Truck Test 2014 has
just finished, the 2015 event is a mere four months away. FOcUs reflects on this significant industry
initiative and all that it has achieved
We take the DRAG out of TruckingSB THE SCOTT BYERS NETWORK
three reasons why truCk test 2015
wiLL rOck
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8 |FOCUS| December 2014
LEGISLATIOnUPDATE
according to the online road-
safety information portal,
Arrive Alive, most of the
provisions that were covered
in the draft notice (which was published
on June 8, 2012), have been included
in the amendment. “Schedule 1 to the
Regulations contains all the forms that must
be used for purposes of the legislation,” it
points out. “Many forms have been added
or amended.”
Some of the biggest changes include the
provisions for requirements for consignors
and consignees, which are explained in the
newly inserted regulations – 330A to 330D
– that will be implemented on January 31,
2015. “The regulations stipulate that a
consignor must determine that a vehicle is
legally loaded (axles and total mass),” states
Arrive Alive.
The Department of Transport’s 22nd
Regulation Amendment (previously referred
to as the 21st Amendment) to the National
Road Traffic Regulations (NRTR) defines a
consignor and consignee as follows:
“A consignee, in relation to goods
transported, or to be transported by a vehicle,
means the person who is named, or otherwise
identified, as the intended consignee of more
than 500 000 kg of goods in a month, in the
goods declaration for the consignment, and
who actually receives such goods after they
are transported by road.”
It defines a consignor as a person who
is named, or otherwise identified, as the
consignor of goods in the goods declaration,
relating to the transportation of more than
500 000 kg of goods in a month by road,
or engages an operator of a vehicle (either
directly or indirectly, or through an agent or
other intermediary) to transport the goods
by road.
The definition adds that a consignor has
possession of, or control over, the goods
immediately before the goods are transported
by road, or loads a vehicle with the goods for
transport by road, at a place where goods
are stored in bulk or temporarily held. This
excludes a driver of the vehicle, or any person
responsible for the normal operation of the
vehicle during loading.
This year has almost run its course, but the surprises aren’t over
yet … the Department of Transport has published an amendment to
the National Road Traffic Regulations, in Government Gazette No.
38142, which could cause a rocky start to 2015 for some transport
operators. The adjustments do have their merits, however
looming law,
LOwdOwn
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December 2014 |FOCUS| 9
LEGISLATIOnUPDATE
Sharon Smith, chief executive officer of
Sasco Metrology Services, says that the
regulations regarding axle weighing is going
to have a huge impact on all consignors.
Here is the lowdown on what regulations
330A to 330D state … with the former
stipulating that the offering and accepting of
goods, on overloaded vehicles, is prohibited.
“A consignor or consignee, of goods, shall
not offer goods or accept goods if the
vehicle, in which they are transported, is
not loaded in terms of the provisions for
the loading and transportation of goods as
prescribed in this Act,” notes the NRTR.
It adds that a consignor must get
written confirmation about the payload,
and distribution of the load, on a vehicle
from the vehicle operator. “A consignor or
consignee shall not conclude a contract
with the operator to transport goods on
a vehicle, if the vehicle is overloaded when
such load is transported on such vehicle,”
the amendments point out.
Regulation 330B states that consignors
must have a method of determining
mass. “A consignor shall use a method of
establishing the mass of a vehicle and any
axle, or axle unit, of such vehicle that is
accurate, so as to ensure that such vehicle
axle or axles are not overloaded,” notes the
imminent amendment. “A consignor shall
keep a record of the mass of every load
transported from his or her premises.”
Arrive Alive adds that a goods declaration
is also required, in terms of regulation 330C,
on vehicles carrying goods. Regulation 330D
says that consignors and consignees are to
insure goods and the vehicle that carries
them: “A consignor or consignee of goods
shall not transport goods, on a public road,
or accept goods unless such transportation
is fully insured for damages that can occur as
a result of an incident.”
This isn’t the only alteration that the
22nd Regulation Amendment brought
to light, as the Road Freight Association
(RFA) points out. “The following came into
effect immediately on Friday, October
31: provisions relating to licences,
roadworthiness and loading relating to
haulage tractors; verification of address
for National Traffic Information System
(NaTIS) users; the 80 km sign on the back
of a goods vehicle of over 9 000 kg gross
vehicle mass (GVM) is now compulsory; and
management representatives of testing
stations may now test 150 vehicles a
month, instead of five a day.”
Arrive Alive adds that the amendment
to regulation 215, which requires speed
governors on certain vehicles – a minibus,
midibus, bus or goods vehicle that has a GVM
exceeding 3 500 kg – will be implemented on
April 30, 2015.
“Many provisions contained in the
amendment gazette have not yet been
implemented and require a further notice to
be published announcing the implementation
date(s),” notes the online road safety
information portal.
These include: requirements for
driving hours and for provisional driving
licences; regulations on driving schools; the
amendment (to regulation 138) requiring
vehicles of ten years and older to be tested
for roadworthiness every 24 months; and
the requirement (in regulation 139) for
certain vehicles to be fitted with vehicle
directional stability control devices.
It seems that 2015 could hold some
massive administrative headaches as the
red tape tightens around the transport
industry … But was Jeremy Bentham, a
British philosopher, jurist and social
reformer, right? “The greatest happiness,
of the greatest number, is the foundation
of morals and legislation …”
The reality is that a few irresponsible
operators are making stricter regulations
necessary, which is creating more
paperwork for those who are already doing
things right. |FOCUS
LOwdOwn
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10 |FOCUS| December 2014
COvERSTORY
we would imagine that rival
manufacturers read the
figures and weep. In 2012,
Scania had an 8,1 percent
share of the extra-heavy market. In 2013, that
rose to ten percent. And 2014 year to date?
It’s currently at a whopping 11,91 percent.
Now we all know that this has to be thanks
to a team effort within Scania South Africa, but,
behind closed doors at Scania, staff members
whisper about “the Steve factor”. They’re
obviously not referring to those hugely annoying
banking adverts; they’re referring to the arrival
of Steve Wager in South Africa. Since he set
his foot on this continent, things have looked
decidedly rosy for the company …
Wager, a dynamic, yet humble, man, will deny
that he has been responsible for the company’s
metamorphosis. “I’m just fortunate to be part
of an incredible team of people,” he contends.
Having said this, Wager is exceptionally proud
of Scania South Africa’s performance over the
last couple of years, and he says that being
offered this job was one of his proudest working
moments.
Growing up, this wasn’t quite what he
expected from life. “We were once asked at
school what job we wanted to do, and I proudly
said I wanted to be a bus driver, because I was
quite good a drawing buses ...” he recounts. “As
a kid I had an interest in lorries, and my father
worked in the automotive industry.”
Dreams of being an astronaut and a
businessman came and went. Wager eventually
decided to do a higher national diploma in
business studies, in Buckinghamshire in the
United Kingdom, and later qualified as a
chartered certified accountant. (Wager was
born in Salisbury, in the south of England, and
grew up in the towns of Exmouth and Bristol,
before his family settled in Windsor, just west
of London.)
With his qualification (amusingly, Wager is
keen to point out he’s never really been one
for bean counting), Wager officially entered
the trucking world in 1983, joining DAF United
Kingdom (UK). After a 19-year career with
the company, eventually ending up as chief
financial office (CFO) in France, Wager saw
an opportunity that had his name written all
over it.
“It sounds arrogant, but the job description
said ‘Steve Wager please apply’. I was certain
I would get the job,” he recounts. It was thus
that, in 2002, he joined Scania Great Britain
as CFO.
“I was excited by the Scania brand, because
of its premium positioning, and the Scania core
values were aligned with my own way of working
– customer first, respect for the individual and
quality. There’s also something quite exciting
about seeing the Scania Griffin!”
Ten years later, when the opportunity to
come to South Africa as MD cropped up, it was
an easy decision and Wager joined the local
company in April 2012.
Steve Wager doesn’t need a spin doctor – the Scania sales figures speak for themselves. That makes this
charismatic managing director the ideal choice for cover star of the annual FOcUs Captains of Industry
special issue. We meet the man who has catapulted Scania into a top three spot
a really sound
wager
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December 2014 |FOCUS| 11
COvERSTORY
can see a clear improvement in service levels
and decision-making. Because we’re now
closer to the ground, we’re more responsive.
Some very good ideas also come out of
addressing individual customer’s needs on
this level, which we can then roll out quickly,”
he explains.
To make the sales process easier for the
customer, Scania has for some time had its
own in-house finance company and insurance
options (tied into this is an approved panel-
beater scheme).
The finance company is significant in that
it is not a joint venture with a bank, meaning
totally new credit lines for customers and
unrivalled financing flexibility. Wager is
also very proud that Scania is now the only
OEM that offers a free fleet-management
solution with every vehicle sold. “We feel this
is a great value offering and it underlines
our commitment to keep our customers
profitable,” he notes.
Driver training also forms a key aspect of
this approach – the company runs a highly
successful driver competition to find the best
driver in southern Africa (read all about it in the
February edition of FOCUS).
“We feel we have a lot to offer,” Wager
says. The offerings continue with the company’s
rental and used vehicles divisions. “The rental
idea came from my European experience. It’s
a very flexible plug-and-play product that is now
part of our core business. Used trucks are
allied to this – a vehicle that’s on the rental fleet
is also for sale.”
All of these initiatives have proved to be
a big hit with local customers, for whom
Wager has the utmost respect. “South African
operators are becoming more and more
conscious of the cost of ownership. They’re
also very knowledgeable, which keeps us on
our toes. I like the way they work,” he says.
While Wager is already halfway through
his five-year contract, he’s not sure he’ll be
ready to leave when the term is up. “We’re
still on a journey; we have a very clear strategy,
and we’ll see it through,” he says with a
determined, competitive smile, noting that
achieving results and seeing change motivates
him. “But it will be Scania ‘till the end …”
Only one thing could tempt him away from
Scania one day. “My other great passion in life is
the Chelsea Football Club. If I were to be offered
the job of director of the club one day, I would
battle to say no,” he says with a laugh.
But, until then, he will be more than happy to
captain Team Scania South Africa … |FOCUS
Steve Wager has huge respect for South African transport operators, and the feeling seems to be mutual – the company’s market share now borders on 12 percent.
“When I qualified, I had an idea of the
milestones I wanted to achieve. My aim was to
reach the position of MD by the age of 50, so I
was only one year late …” says the 53-year-old
with a big smile.
On arriving in this country, Wager set about
tackling his goal of restructuring the business
to become more customer focused, thereby
increasing market volumes. “The market share
figures from the last few years speak for
themselves. I’m very pleased with the progress
we’ve made. We’re on the right track thanks
to a fantastic team and strong management,”
he reiterates.
Wager stresses that the customer
will always drive Scania’s business. “Today,
customers and operators are far more
demanding and cost-conscious, and they
are under pressure from their customers.
Therefore, OEMs and their networks have to
be more customer-service oriented than they
were 20 or 30 years ago.”
Lowering the cost of ownership for
customers has been a key aspect of the
company’s restructure, and Wager feels that,
as an original equipment manufacturer (OEM),
Scania can influence up to 75 percent of
the total operational costs of its long-haul
customers. In order to achieve this, he and his
team have focused on numerous aspects of
the business – addressing fuel usage, driver
training, optimising vehicle specifications and
also finite details such as wheel alignment and
regular maintenance.
Starting on the ground, Wager felt that
dealers needed to have more decision-making
power, thus Scania’s business in South Africa
was split into five regions. “Our customers
have noticed the difference; they say they
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12 |FOCUS| December 2014
CAPTAInSOF InDUSTRY
christensson has come to
love South Africa: “Working
in this fantastic country is a
true pleasure – with all the
opportunities, challenges and wonderful
customers that I am delighted to be dealing
with daily.”
His goal on arriving in South Africa was
to grow the Group’s three brands (UD
Trucks, Volvo Trucks and Renault Trucks) in
the market and make sure they deliver an
outstanding service to their customers.
“We also needed to be more competitive
and cost-efficient, so we have re-organised
our companies and created some central
back-office functions, which have been
successfully implemented over the last
two years. I feel we have done a very good
job, but we are not finished. One always
needs to set new targets to be achieved.
I never feel ‘finished’, I just enjoy the small
victories along the way,” Christensson
adds.
When asked about the most significant
moment in his career, he says: “I was
responsible for the testing and validation of
Saab cars from 1999 to 2002, and it was
a true pleasure to be awarded the number
one position in the JD Powers quality
investigation for the Saab 9-5.
“I also took over Volvo Denmark in
2009, when the Danish and European
economies were very tough. Turning the
company around and adapting to the
economic situation at the time was difficult,
but rewarding. I have learned from both
these experiences that hard work pays off.
If you set yourself and your organisation
a target, and get the team committed,
anything is possible!”
Christensson describes himself as an
engaged leader who likes to be involved,
and to be close to the customers and
the market. “I consider the company
personnel as family and our customers
close friends. I also try to keep things
simple – we need to identify solutions and
implement them efficiently and swiftly,” he
says.
To date, Christensson is very happy
with the Group’s performance in general in
South Africa, but acknowledges that there
are still areas that need improvement,
which he says are being addressed. He
adds: “We have very good products and
people in our organisation – that is why we
are successful.”
The Group is doing whatever it can
to lower the cost of ownership for its
customers. “We are introducing new truck
ranges in the market that are more fuel
efficient. We also offer support in terms
of driver training, and we are constantly
introducing state-of-the-art telematics.
In addition to that, we realise that we
need to be cost-efficient internally and
have synergies in the Group. This will
make us more competitive in the future,”
Christensson concludes. |FOCUS
Torbjörn Christensson has been
the president of the Volvo Group
Southern Africa since 2012:
CLAIRE RENCKEN talks to him
about his experiences in this role
thus far
for lifevOLvO
Christensson believes that anything is possible with a set target and a committed team.
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December 2014 |FOCUS| 13
CAPTAInSOF InDUSTRY
coolsaet has gained a wealth
of experience within the Volvo
Group, all over the globe. “I am
very passionate about all things
automotive. I joined Volvo in May 1997. I was
previously the commercial trucks director
for Volvo Trucks in Central Europe, and was
also managing director at Volvo Romania and
Volvo in Ukraine,” he says.
He has a bachelor’s degree in
accounting and a master’s degree in
marketing and export management to his
name. “I speak several languages, including
Dutch, French, English, German, Spanish
and some Russian,” he adds.
Coolsaet stepped into his new role
here in South Africa in September this
year. “This country is rich with potential,
quality people and resources. The market
certainly promises a wonderful future. I
am truly looking forward to forming part
of the dynamic Volvo Trucks and Renault
Trucks SA teams, and to serving and
supporting our customers,” he enthuses.
When asked why he chose this industry,
he is quick to answer: “I think that the
industry chose me! I’ve always wanted to
work with anything that had wheels. The
closest opportunity in my native village was
at a small bus manufacturer, and I was,
therefore, very determined to work for
them. Through this experience in the bus
industry, I got in contact with Volvo. Shortly
thereafter, Volvo offered me a position,” he
explains.
Coolsaet and his team have great
ambitions for 2015 and beyond. “My
ultimate goal is to ensure that we have
satisfied customers,” he says. “I am very
pleased with the company’s performance.
We have launched extremely good products
over the past few years and we are looking
at ensuring that our customers’ aftersales
experience matches their expectations. I
have a dedicated and committed team, who
all have a ‘customer first’ approach.”
To keep himself grounded, Coolsaet
makes a point of savouring the small
pleasures in life on a daily basis. “I enjoy the
beauty of flowers in bloom, the taste of fine
– but inexpensive – wine, and the smiles on
my kids’ faces. One of my personal goals
is never to lose out on the appreciation of
these sorts of things.”
In terms of what the future holds, he
says: “Ten years from now, I hope I’ll still be
inspiring all kinds of people, motivating them
and celebrating the goals that have been
achieved, both personally and professionally.
“Wherever in the world that might be,”
he concludes with a smile. |FOCUS
Christian Coolsaet, managing director of Volvo and Renault Trucks, South Africa, is a die-hard petrolhead
whose relationship with Volvo spans almost two decades. CLAIRE RENCKEN finds out what makes him tick
gLObeTrOTTer
Coolsaet is excited by the promise of a wonderful future for the South African market.
the multilingual
with big ambitions
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14 |FOCUS| December 2014
CAPTAInSOF InDUSTRY
fallen out and budgets were cut to the bone,”
he says. But working hard combined with the
adrenalin and pressure of new challenges is
what makes Klerck tick.
Likewise Trautmann: “What I enjoy is the
challenge of making a contribution – one
person doesn’t make an organisation; you’re
part of a much bigger picture. Being part of a
team and seeing people develop and change
motivates me.”
That, says Trautmann, doesn’t only include
his immediate team, but the dealers, their
customers and even Hino Motors Limited
in Japan. Everyone will form part of their
The management of Hino South
Africa has a very clear vision of
where the company will be in the
year 2020, and it’s up to two new
faces to set the route. GAVIN
MYERS meets Ernie Trautmann
and Pieter Klerck
moving up a
LeveL
Trautmann, Hino South Africa’s
new vice president, and Klerck,
the company’s new general
manager of sales and dealer
network, have been “born and bred” in
the South African automotive industry –
specifically within the Toyota South Africa
operation.
“I’m boring … I’ve been with Toyota
for 26 years,” laughs Trautmann, who’s
history with the company is really anything
but boring. Trautmann’s most recent
post, prior to joining the Hino division,
was that of general manager of sales
and dealer network, which he held since
2006. Before that he spent eight years in
the Dubai regional operation, and has also
worked in training and customer relations
– implementing new ways of training staff
and the company’s toll-free customer
service touch point.
By comparison, Klerck’s time with the
company, itself, has been relatively short.
Before joining Hino, he was senior manager
of marketing communications for Toyota,
having joined the company in 2006. “Prior to
that I was in the advertising industry for close
on 25 years, 20 of which I spent working
on various parts of the Toyota account,” he
explains.
Klerck’s claim to fame is that he was part
of the team that came up with the “Buddy
the dog” advertising concept for Toyota in
2008. “That was challenging, because the
bottom end of the automotive market had
A 26-year stalwart of Toyota South Africa, Trautmann is excited about furthering Hino’s success in the local market.
“What I enjoy is the challenge of making a contribution – one person doesn’t make an organisation; you’re part of a much bigger
picture.”
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December 2014 |FOCUS| 15
CAPTAInSOF InDUSTRY
strategy as the two men to take Hino South
Africa forward.
“If something is bad for one of the four
partners, we won’t be able to achieve
anything. So, we need support from Hino
in Japan; we support the dealers, and they
support the customers.
“We created a joint business strategy with
Hino Motors Limited. Pieter and I presented
to Hino top management in October. It’s a
partnership to take Hino South Africa to the
next level in the long term,” he explains.
With Hino SA being the highly integrated
organisation that it is, Klerck is excited that
everyone in the organisation is ready to make
it happen. “We’ve taken everybody with us
and they know that they’re part of the vision,”
he says. The support of the Hino family has
also made joining the very different trucking
side of the business a bit easier …
“Coming from the Dinky Toy side, we
were happy that the Hino team immediately
accepted us – they didn’t feel we would
rock the boat,” Klerck explains. Trautmann
concurs: “Not coming in from another
company or industry smoothes out the
transition. The processes and cultures are
the same in the car and the truck divisions,
and it’s interesting that a number of people
in Hino Motors in Japan have also come
from Toyota.”
Nonetheless, both men realised quickly
that this was a very different ball park – but
it’s clear that diesel is creeping into their
blood. “Previously, when travelling on the
road, I would notice all the new cars, now
I can’t wait to see which trucks I will come
across and what they’re carrying,” laughs
Klerck. “I check the make and model of every
truck I see, and, if it’s not a Hino, I want to
know why that company isn’t running one,”
Trautmann continues.
Nevertheless, Trautmann is pleased with
the company’s successful year and is happy
to be on track to achieve the objective of
4 000 unit sales. “A key success driver
is the aftersales service to maintain the
customer over the lifecycle of the truck.
It’s part of the Hino Total Support policy,”
Klerck adds. This is what promotes brand
loyalty among Hino customers. “Eighty to 90
percent of all the points that come up in our
customer satisfaction surveys go back to
communication. Hino Total Support forms
the basis for the company to communicate
and keep it promises.”
“A phrase we use a lot is Genchi genbutsu,
which is Japanese for “going to the source”. It
is so true for this industry – everything comes
from the bottom up; if the customer is happy
we will be happy,” Trautmann continues.
“Understanding each customer’s business
is crucial.”
Trautmann and Klerck are also very clear
about what’s next for their own business.
“Our strength lies in the medium and heavy
sectors. The challenge for Hino, worldwide,
is to understand the extra-heavy market. We
will play there competitively in the next couple
of years,” Trautmann assures.
“We are doing the right things. We just
need to make the business fitter – to run
faster and do things more quickly. Customers
can expect Hino to move closer to their
businesses and be more understanding of
their wants and needs. We will also focus on
living the Hino Total Support philosophy to
continuously improve our business.”
The enthusiasm on Trautmann and
Klerck’s faces is clear. They’re up for the
challenge. Next stop, 2020. |FOCUS
Klerck was part of the team that came up with one of Toyota’s most successful marketing campaigns during one of the market’s toughest periods. He loves hard work and a challenge.
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16 |FOCUS| December 2014
CAPTAInSOF InDUSTRY
The management of MAN Truck & Bus South Africa is on a
mission to be the best business partner in the commercial vehicle
industry. GAVIN MYERS speaks to the captains of MAN …
filling the
gLass
They are, of course, Geoff du
Plessis, managing director of
MAN Truck & Bus SA; Dave van
Graan, head of truck sales at
MAN Truck & Bus SA; and Philip Kalil-Zackey,
head of bus sales at MAN Truck & Bus SA.
All three men have extensive careers in the
commercial vehicle industry, both locally and
abroad, and all have found a special home
at MAN.
“I was offered the position to head up
MAN SA, as chief executive, in 2005, at a
time when I felt I was ready to take on the
leadership of a complete entity and not just
be part of a leadership team. MAN gave me
that chance,” Du Plessis begins. As a qualified
mechanical engineer, it was the smell of
diesel, which he came to love when working
on military vehicles in the army, that set him
on a path into the trucking world.
Van Graan has spent 13 of his 27 years
in the commercial vehicle industry at MAN;
after being enticed by the then managing
director, Ferdi Roche, and marketing director,
Adolf Moosbauer, to head up MAN’s National
Truck sales division. “I liked the idea of joining
two colleagues whom I have immense respect
for in the industry, in order to restrategise
the sales activity of MAN in southern Africa,”
he says.
“I find the transport industry very interesting
and dynamic; every day is different. Our
customer base is similar, so, in our business,
you’ve got to be a real all-rounder,” he adds.
Kalil-Zackey, on the other hand, has never
been concerned with being an “all-rounder” …
While this mechanical engineer grew up in a
family involved in the trucking and transport
industry; buses have been his specialty since
he began his career in 1999.
“Being in the bus business is special –
you’re moving people around, so there’s an
emotional side to the business. Selling a bus
is like selling a car; you have to think about the
passengers, and interact with the people who
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December 2014 |FOCUS| 17
CAPTAInSOF InDUSTRY
use the buses, in order to deliver the product
that will best meet your customers’ needs,”
he enthuses.
For all three men, meeting their
customers’ needs is only the tip of the
iceberg. Du Plessis says: “My goal is to make
sure MAN is a respected business partner
in this industry. We deal with such a diversity
of customers, and they all have their own
challenges, but we have a very engaged and
loyal client base and we need to be a part of
giving them what they need to differentiate
themselves.”
Van Graan adds: “The South African
market is very competitive and challenging.
Our operators are very professional and
we need to be a consistent, reliable
supplier that meets their expectations. This
business is about customer satisfaction;
we have to continually work on the things
that delight our customers, and their
customers.”
This goes back to Kalil-Zackey’s earlier
point, and is something the MAN bus
business has always got right: “MAN has a
strong foundation and leadership in buses.
This is a people’s business and we have a very
good team that understands every element
of it, which has been the cornerstone of our
success.
“Customers see the benefit of one point
of contact, in that we offer a chassis and
body solution (incidentally, Kalil-Zackey says
this was one of the major attractions when
he joined MAN). We’ve done very well and I’m
very happy with the performance of the bus
business,” he smiles.
Both Du Plessis and van Graan are keen
to point out that the truck side of the business
still has a lot more to offer the market. “I like
to look for the good and see the glass half
full,” explains Du Plessis. “Our glass is half full,
but there’s opportunity to fill it completely …
we are moving in the right direction.”
Van Graan elaborates: “We have had
challenges in recent times and our product
offering has had great success in certain
niches, but, if we aggregate that on a national
performance, we could definitely improve
beyond a ten percent market share. We are
proud of our recent good performance in
the extra-heavy commercial vehicle (EHCV)
category; it shows some green shoots which
indicate where our performance should be.”
The men know what has to be done to
sustain this performance and fill the glass.
“The professionalism of our customers is
phenomenally high and is something to
be respected. With that comes a push to
optimise total cost of ownership,” Du Plessis
begins to explain.
“We look for the right solutions and
configurations. Our strength is to find
customer-specific solutions and meet
demands for their requirements. The product
then has to operate at the right cost. We also
look to optimise uptime; on-site servicing is an
example of an area we’re working on to lower
the cost of ownership for both our bus and
truck customers,” he adds.
“As a premium brand, we have to ensure
we can offer two or three economic lives
for our products. We need to ensure that
the products remain reliable and have a
competitive and significant resale value. That
then ties into our business solutions, such
as financial services and MAN Top Used,
for example, which we’re also continually
working very hard to optimise,” van Graan
continues.
Du Plessis, van Graan and Kalil-Zackey
reiterate that MAN’s business is more
than just its proud engineering pedigree …
“Our customers can expect the leadership
of the business to stay with them, listen to
them, engage with them and understand
them and their business,” Du Plessis
concludes. |FOCUS
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18 |FOCUS| December 2014
CAPTAInS OFInDUSTRY
Hani says that he originally
wanted to become an
architect or a movie actor
– “nothing to do with selling
trucks”. Life had a different path in mind,
however, and instead he completed an
honours degree in fine art – specialising
in painting. This has served Hani well …
“I looked at life differently because of the
creative nature of the kind of art that I did,”
he tells FOCUS. “It opened up my world.” He
adds that you’ll be successful in whatever
you do if you embrace your creative side.
This has also helped Hani in his current
position at Mercedes-Benz South Africa
– a company wholly owned by Daimler
AG. “Leadership needs a lot of creativity,”
he points out. “You have to think differently
about how you handle various situations.”
His experience prepared him for
what lay ahead: “I had a different dream
then, but I love the dream that I’m living
now.” His journey wasn’t a straight path,
however …
“After I finished my art studies I completed
a few diplomas, one of which was in financial
management,” Hani recollects – adding that
he then decided to join the corporate world;
starting out in an accounting and finance
department.
This is where Hani first entered the
transport arena. “I handled creditor
payments and did month-end reconciliations
at Translux and City to City, which is owned
by Autopax Passenger Services.”
He adds that he began to appreciate
the bus business for its tenacity; from the
discipline that drivers demonstrate to the
value that’s placed on the maintenance
aspect. “It started to intrigue me – I wanted
to understand what transporters truly go
through.”
From there Hani quickly climbed the
corporate ladder, taking over the reins of
financial manager, which exposed him to all
aspects of the business – from the service
and marketing to the sales department.
“Then sales began to pique my interest,” he
relates – adding that he later became the
senior manager for sales and operations at
Translux and City to City.
His experience led to Hani being head-
hunted by MAN Centurion as its deputy
dealer principal. “I was the dealer principal
for two years. I then became a financial
manager and, finally, I was appointed to the
board of MAN Truck & Bus for four years –
responsible for all the African countries below
the equator, excluding South Africa,” he tells
FOCUS. “This grew my love for trucks.”
After his seven-year stint at MAN, Hani’s
love was broadened to include not one, but
three brands … the achievement that he is
most proud of. “That really is my number one
highlight, I am very fortunate that I run three
different brands in one stable.
“If someone prefers products from the
United States – likes some ‘bling’ and power
– we are happy to offer the Western Star
or Freightliner,” says Hani. “And when a
customer is looking for something that is
easy to run and manage, as well as being
ideal for stop-start operations, then we’ll offer
them a Fuso product.”
He also loves the teamwork across the
rest of the brands. “If I have clients who want
a Mercedes-Benz truck, I don’t try and offer
them a Fuso, Western Star or Freightliner –
just because those are my brands – I’ll rather
direct them to my colleagues who will have
the right solution.
“It is that internal understanding and
arrangement that makes Daimler totally
different,” Hani emphasises. “We have a good
working relationship between our colleagues.
As much as I love representing my brands, at
the end of the day, we come from the same
family and whatever we do advances the
family as a whole.”
It isn’t only about building brand
awareness, however, as Hani remains
humble after everything his journey has
delivered. “What touches my heart is the
different lives that we impact in the process
of doing our jobs … Regardless of the type
of operation you are in, you have to ensure
that you grow the people around you, show
them what to do and guide them! It is about
empowering people.” |FOCUS
Some know what they want to be right from
the start, while others decide as they move
through life … Godfrey Hani, divisional manager
for Freightliner, Fuso and Western Star Trucks,
at Mercedes-Benz South Africa, used the skill
set acquired while pursuing his original dream
to build one that he loves living – and is happy to
share with others
down to a,
Fine, arT
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December 2014 |FOCUS| 19
CAPTAInS OFInDUSTRY
andre Pieterse joined Vehicle
Delivery Services (VDS),
a division of Onelogix, in
November 2006 as workshop
manager. His brief from the management of
the company was to improve the quality of
the fleet and to install proper management
tools and systems that would turn the fleet
into a world-class operation. It’s fair to say
that Pieterse has achieved this objective with
flying colours …
Pieterse says his passion for trucks
– together with the sound training and
mentorship that he received as an apprentice
motor mechanic, with the road transport
division of what was at the time known as the
South African Railways and Harbours, and a
vast amount of hands-on experience in the
management of other large fleets in South
Africa prior to joining VDS – equipped him
for the job.
Nonetheless, he is very
quick to tell us that the
improved quality and image of
the VDS fleet is a joint team
effort from his workshop team
and the senior management
in the company.
He is very proud of his hand-picked
workshop team, who are responsible, caring
and loyal to the company. “All my technicians,
who are led by Danie Bezuidenhout, are
extremely proud of the fleet and go the extra
mile to ensure that the vehicles are serviced
correctly, and that the image of the company
is upheld at all times,” he beams.
He is ecstatic about the support,
understanding and guidance that he receives
from the VDS senior management team, too.
In all his years of working in the heavy vehicle
industry, Pieterse says he has never had such
good support from senior management.
His ability to install modern computerised
fleet management systems originates from
the experience that he gained while working
as a senior technical superintendent at the
South African Road Transport head office (a
division of South African Railways). Part of his
job responsibilities within that function was to
develop a modern fleet control system.
Describing a typical day at the office – and
workshop – Pieterse explains that he adopts
a hands-on policy, where he is continually
involved at ground level in the workshop. He
also makes sure that he is aware of all daily
operational issues, and strives to ensure
that the fleet is always available to meet
operational requirements.
His daily tasks involve controlling, motivating
and planning workshop activities for the
day. He also liaises between the different
departments and business units within the
group. Daily analysis of workshop and vehicle
costs, to ensure that they remain within the
set benchmarks and within the budget, is also
a fundamental aspect of his work.
“One thing I do not adhere to, however, is
office hours,” says Pieterse – he is available
24 hours a day and 365 days a year.
When asked about the biggest daily
challenge that he faces, he replies: “To ensure
that the fleet of vehicles is available, reliable
and safe to operate at all times, to meet the
expectations of our valued customers.”
Just the attitude a fleet manager of
such a well-respected company should
have. |FOCUS
VIC OLIVER spends a lot of time working with our industry’s
top transport operators, but one man that stands out for
him is Andre Pieterse, group fleet manager for Onelogix –
Oliver’s captain of the industry for 2014
there’s no “i” in
“Team”
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20 |FOCUS| December 2014
CAPTAInS OFInDUSTRY
better fuel consumption and
lower greenhouse gas emissions
definitely are two top-of-mind
topics for transport operators
… Bon Consumer Products can help!
First up, the Greentech Fuel Saving Device –
manufactured by United States-based Moletech
International. “The product was launched in
2000, with the primary focus of reducing
pollution,” says Ramakrishna Naag, MD and
founder of Bon. Moletech realised, however, that
the device also delivered some fuel savings. “So
the company did further research to improve
the fuel savings and reduce pollution.”
This led to a positive fuel reduction of up
to 30 percent, which was verified during tests
in more than 15 countries over a seven year
period.
It achieves these savings through its Fuel
Molecule Enhancer, which causes smaller
droplets of fuel to be injected. This exposes a
larger contact surface with oxygen for better
combustion and, thus, better fuel efficiency.
The Molecule Enhancer doesn’t use any
chemical reactions, instead it utilises a physical
phenomenon – so there are no consumables,
and no wear and tear. Essentially, the device
can deliver its savings for as long as it is in
the tank.
Being an engineer, Naag could see
the benefits of the device and approached
Moletech a couple of years ago. “They had
production capacity limitations, however, due to
the worldwide demand for this technology.”
The transport industry certainly
isn’t a stranger to the “green”
movement … But, due to some
external factors, South African
companies are lagging behind
those abroad. Bon Consumer
Products, local distributor
of the Endocube and the
Greentech Fuel Saving Device,
is planning to change this
like to save that on your energy and fuel Consumption?
30 percenT!
Ramakrishna Naag and Chrystal Erasmus are excited to bring affordable “green” products to South Africa.
He adds that, six months ago, Moletech
was ready to supply Bon with units for the
South African market. Since then, the company
has conducted local trials and is expanding
awareness of the device.
Chrystal Erasmus, Bon’s executive director,
adds that, for some, these trials were a single
trip. “Several customers tested Greentech in
their personal vehicles and were so impressed
with the fuel savings, and engine performance,
that they bought it for their trucks too.”
This isn’t the only “green” product that Bon
is distributing in South Africa and later in Africa,
however. “The Endocube is essentially a unit for
commercial refrigeration, from manufacturing
and produce, to refrigerated trucks and
supermarkets,” Naag explains – adding that
the Endocube reduces power consumption (by
20 to 30 percent) and thus carbon emissions.
Manufactured in the United Kingdom, this
unit’s power-consumption savings come from
what it measures … “It monitors the food
temperature and not the freezer temperature,”
says Naag. “So it switches the compressor
on and off based on the food temperature –
which means the produce remains at the right
temperature and keeps fresher for longer.”
Erasmus adds: “The Endocube is also perfect
for temperature-controlled distribution chains
– so the whole supply chain can benefit from
this product. Besides the savings on electricity,
there are also massive environmental benefits
resulting from lowered carbon emissions.”
She continues: “The government supports
power savings by passing on tax incentives
to businesses that show annual savings on
power consumption. There is also a drive to
lower carbon emissions, through the carbon
credits act. If we can get all the big corporates
to lower their power usage on refrigeration
by 30 percent, it will have a huge impact on
our carbon footprint as well as our electricity
requirements throughout the country.”
Currently Bon has distributors in the
Western Cape, North West, Gauteng and
KwaZulu-Natal. “We are setting up distributors
all over South Africa, in all the provinces,” Naag
points out.
Erasmus adds that the company’s website
will also offer e-commerce very soon. “So people
will be able to purchase our products online and
we intend to partner with online distributors,
such as Kalahari.com.
“We are delighted to bring affordable
green products to the market, so that South
Africa can become a player in the ‘green’
arena – and have a ‘greener’ environment
for our future.” |FOCUS
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??????????????
December 2014 |FOCUS| 21
WHAT IS AN ENDOCUBE?The Endocube is a Refrigeration Control device developed in the UK
The Endocube has been fully independently tested and certified as Food Safe by the US NSF Internatioal and HACCP Australia and is patented World-wide.
The Endocube:• saves energy from 14% to 22% …. and more!• uses no electricity, has no electronics and no
mechanical moving parts, has no maintenance – a ‘Fit & Forget’ device – it cannot fail
• it cannot be the ‘wrong‘ temperature• protects the compressor from excessive wear
and tear• comes with a 10 year warranty• gives return on investment (ROI) typically from
3 to 12 months
ENDOCUBE KEY BENEFITS• A longer ‘off’ period allows the pressure of the refrigerant gas
to ‘balance’, this allows for a more efficient refrigeration cycle, and when the system starts again it does so with a softer start, leading to a quieter refrigeration system.
• This improved efficiency usually makes the refrigeration run cooler, often by 2˚C (3˚F), so the set point may have to be adjusted.
• Less starts means less use of the compressor, giving it a greater life span. Compressor manufacturers recommend fewer starts.
• Less use means less call out charges.• Less cost on spare parts• … and finally, less breakdowns!
Cut Refrigeration Running Costs!
endocube
----
Green Power
----
Cut Refrigeration Running Costs!
endocube
----
Green Power
----
WHAT IS AN ENDOCUBE?The Endocube is a Refrigeration Control device developed in the UK
The Endocube has been fully independently tested and certified as Food Safe by the US NSF Internatioal and HACCP Australia and is patented World-wide.
The Endocube:saves energy from 14% to 22% …. and more!uses no electricity, has no electronics and no mechanical moving parts, has no maintenance – a ‘Fit & Forget’ device – it cannot failit cannot be the ‘wrong‘ temperatureprotects the compressor from excessive wear
comes with a 10 year warrantygives return on investment (ROI) typically from 3 to 12 months
endocubeThe Endocube is a Refrigeration Control device
The Endocube has been fully independently tested and certified as Food Safe by the US NSF Internatioal and HACCP Australia and is
saves energy from 14% to 22% …. and more!uses no electricity, has no electronics and no mechanical moving parts, has no maintenance
protects the compressor from excessive wear
gives return on investment (ROI) typically from
ENDOCUBE KEY BENEFITS• A longer ‘off’ period allows the pressure of the refrigerant gas
to ‘balance’, this allows for a more efficient refrigeration cycle, and when the system starts again it does so with a softer start, leading to a quieter refrigeration system.
• This improved efficiency usually makes the refrigeration run cooler, often by 2˚C (3˚F), so the set point may have to be adjusted.
• Less starts means less use of the compressor, giving it a greater life span. Compressor manufacturers recommend fewer starts.
• Less use means less call out charges.• Less cost on spare parts• … and finally, less breakdowns!
endocubeCut Refrigeration Running Costs!
B-20 Platinum Junction | School Street, Milnerton | Cape Town 7441 Tel: +27 21 555 3558 | +27 21 555 3623 | [email protected]
GREEN POWER AUTOMATION Pty Ltd
A division of Bon Consumer Products Pty Ltd
E
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22 |FOCUS| December 2014
palmer begins by giving some
background information: “Avery,
a British company, started
Sasco in 1910. Having failed
to develop new technologies or to maintain
service levels, both Avery and Sasco were in
serious financial trouble by 2002.
“A few years earlier, after a successful
career in the global transportation of cars
by sea, I had retired in the United Kingdom
(UK), aged 40. In early 2002, I met an
executive of Avery UK at a drinks party.
When asked what I did, I said nothing,
except that I used to be a chartered
accountant in South Africa.
“He jokingly asked me if I wanted to buy
some struggling weighing companies in
southern Africa. Well, eight weeks later, I
became the new owner of Avery’s Africa
businesses (with the exception of Kenya
and Nigeria). The core company was the
South African scale company, Sasco.”
The new regulations coming into effect
on January 31, 2015, basically mean that
truck owners will need to formally advise
the consignor of each truck’s permissible
axle loadings and permissible total loading
capacities at the time of collecting goods.
(See page 8.)
“For the consignor, the implications
of the new regulations are much more
onerous. In summary, the consignor will
need to ensure that adequate records are
kept on a load-by-load basis, to demonstrate
that vehicles were loaded in such a way
that their permissible axle loadings and
total permissible load carrying capacities
were not exceeded,” Palmer explains.
This means having weighing equipment,
which can provide both axle weighing and
total mass calculation, and having systems
and processes to produce records that
show that the permissible axle weighings and
total carrying capacity were not exceeded.
This is where Sasco comes in. “The first
step that we took after acquiring Sasco,
was to start the process of securing
exclusive access to the best weighbridge
technology in the world. Bilanciai, an Italian
company, produces the world’s best
weighbridge instrumentation. In 2007,
Sasco was appointed Bilanciai’s exclusive
African distributor,” he says.
Sasco has subsequently expanded
its axle weighing product range from
multi-deck weighbridges and “Bilanciai
upgrade packages”, to include portable
multi-deck weighbridges, portable truck
decks, static axle weighers, in-motion axle
weighers, weigh pads and smart software
solutions.
Palmer concludes: “Therefore, Sasco
can offer a range of standard axle weighing
solutions that will enable consignors
to comply with the new regulations.
Supplying a standard solution revolves
around Sasco Cloud, which was launched
to enable weighbridges using Sasco
Proweigh software to write weighing data
(including axle weighing data) directly
to the cloud for subsequent access by
various systems. We believe Sasco Cloud
will fully meet the consignors’ record-
keeping requirements under Regulation
330B (2) of the Act.” |FOCUS
Jonathan Palmer, chairman
of Sasco Metrology Services,
shares the history of the
company and sheds some
light on the new consignor
and consignee regulations, to
be implemented at the end
of January next year. CLAIRE
RENCKEN reports
from retired Ca to
expertweigHbridge
CAPTAInS OFInDUSTRY
Palmer came out of retirement to turn Sasco’s fortunes around. The company now offers technologically advanced solutions to meet any weighing requirements.
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24 |FOCUS| December 2014
PASTCAPTAInS
when asked to write an
article for this issue
of FOCUS on people,
rather than trucks or
companies, I gave considerable thought to
the selection of my subjects. Having worked
in and with the motor industry for more than
45 years, I have certainly met more than
my fair share of “interesting” characters,
but truly inspirational people have been a lot
thinner on the ground.
Nevertheless, the three personalities
featured in this article I consider to have had
a profound impact on my own attitude and
performance. In their presence, I always felt
inspired and empowered. Unfortunately, all
three have now passed on to higher service,
but the fond memories live on.
W. ROBERT (BOB) PRICE
I joined General Motors South Africa as truck
area manager, in the Durban regional office,
in 1978. In early 1980, I was promoted to
government sales manager, and transferred
to head office in Port Elizabeth. Over the
following six years I held virtually every
management post in GMSA’s Truck Sales
Division, and was heading up the division by
1986.
At that time, there was considerable
uncertainty over GM’s future in the country,
with frequent rumours of sell-offs and
withdrawals. Several times, we looked out of
our office window in Kempston Road, to find
the directors’ car park completely empty,
which set the rumour mill off again at an
accelerated pace.
This atmosphere was not conducive
to good morale in the company, and the
management team had shrunk somewhat,
requiring some realignment of responsibilities.
In this process, I had re-inherited the
government sales portfolio, in addition to my
other duties.
As 1986 neared its end, however, we
were aware that something big was about
to break and one morning management
were asked to gather in a small theatre
situated at the end of the first floor
office corridor. While we were sitting
anxiously waiting to discover our fate,
the door opened and in walked a tall
American. Every person in the room leapt
to their feet and broke out in spontaneous
applause.
This was, of course, W. Robert Price, who
had been GMSA’s managing director from
1971 to 1974, and had led the company
through some of its most successful years
in the country (he had subsequently moved
on to head up Vauxhall Motors in the
United Kingdom, and GM’s Motors Trading
Corporation).
While spending over four decades in any industry, one is bound to cross paths with people who make an
impact on your own life. FRANK BEETON recalls three industry figures, who did just that – and so much more
lives on
Makoto Hisano and Frank Beeton take a break from tough negotiations in Japan.
inspiraTiOn
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December 2014 |FOCUS| 25
PASTCAPTAInS
During the meeting, we were told about
the unfolding developments that would lead
to the establishment of the Delta Motor
Corporation, and that Price had resigned
from GM and would be our chief executive.
This was the best possible news for the
somewhat dispirited management team
(many of whom firmly believed that Price
could walk on water), and helped greatly to
ensure that key personnel stayed with the
company.
During the following year, I got to know
Price well. With the impending change in
corporate identity, it was important to retain
our hard-won government supply contracts
through the changeover, and I was responsible
for taking Price to meet senior personnel in
the departments that were our important
customers. His charisma was put to work,
and their reaction to the “localisation” of
GMSA was almost as enthusiastic as that of
the company’s management, so everything
went off smoothly.
However, I soon also discovered that
Price also had a substantial personal
interest in the truck business, and he
identified Tony Barlow and me as the “truck
guys” in the company. The three of us
held many long discussions on our future
business direction, in the Johannesburg
regional office boardroom, after our day’s
work was completed.
In his final years at GM, Price had spent
some time in Europe trying to find a suitable
partner for the Corporation’s global truck
business, and he soon began the process
of calling meetings between ourselves and
potential local partners.
Alas, much of this vision came to naught;
Price passed away, very unexpectedly, from
a heart attack on Saturday, October 10,
1987 – aged only 61. He did, however, live
long enough to see the formal launch of Delta
Motor Corporation early in that year, and to
witness the early stages of its success.
His vision for an expanded truck
business did not materialise, however,
and Delta retained the same level of
partial participation in the market that
had prevailed at the end of the GM era,
until it was re-acquired by the American
corporation in 2004.
By the end of 1988, I had become
frustrated by the lack of progress of the
company and the indecision over my own
career path, and so moved on to other
challenges. Price had certainly left a lasting
impression on me, however, and I have no
doubt that, had he lived longer, I would have
been happy to stay and support his ambitions
for a more comprehensive Delta presence in
the truck business.
MAKOTO HISAnO
I first visited Japan in 1985, co-hosting a
press contingent on behalf of General Motors
(GM). By then, I had had frequent dealings
with Japanese representatives from Isuzu
Motors, and, to a lesser extent, Suzuki (my
tender sales staff were also responsible for
controlling the importation programme for
Suzuki vehicles).
On that trip, we visited the Isuzu operations
at Kawasaki (since closed), Fujisawa,
Tomakomai – the impressive test facility
on the northernmost island of Hokkaido –
as well as Suzuki’s ultra-modern plant at
Hamamatsu.
When I joined Nissan South Africa’s
(NSA’s) truck division in 1990, initially as
national fleet sales manager, I soon renewed
my acquaintance with Japanese culture,
which was, understandably, even more of an
influence at NSA than at GMSA; which had
retained a substantial American flavour.
Following a reshuffle in the miniscule Nissan
truck division, I was given responsibility for the
product management function, which involved
considerably more interface with the local and
visiting Nissan Diesel (ND) personnel.
To be honest, my initial impressions of
the former were less than favourable, as
the incumbents appeared to be unwilling
or unable, to sufficiently advance Nissan
South Africa’s interests with their overseas
colleagues.
I then met one Makoto Hisano, a general
manager in the export department, on one of
my subsequent Japanese trips, and decided
that he was someone with whom I could
really do business.
I need to explain that the timeframe was
particularly critical to ND’s business in South
Africa. We were about to shake off the yoke
of Atlantis Diesel Engines (ADE) and other
obligatory local content, and revert to original
equipment drivelines.
We had already taken the lead among
local manufacturers by breaking the ADE
mould with the original Nissan Diesel Cabstar,
but with a gross vehicle mass (GVM) rating of
only six tonnes, this model was not able to
exploit the most important nominal four-tonne
payload niche in the medium commercial
vehicle segment.
Business trips to Japan always involved lots of social eating! Here, Makoto Hisano, Mike Whitfield and Frank Beeton carry on the tradition.
»
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PASTCAPTAInS
We desperately needed a seven-tonne
GVM model to take on the equivalent Toyota
Dyna and Isuzu N4000D trucks (the latter
being a product of my own earlier product
planning efforts at GMSA/Delta), as this
would give NSA an immediate and significant
benefit in truck market penetration.
It seemed that Nissan Diesel had
absolutely the right product in its ZZ light
truck series. Powered by a large 4,6-litre,
naturally-aspirated four-cylinder diesel, with
GVM ratings of up to seven tonnes, it looked
spot-on for South African conditions, but it
soon emerged that some obstacles needed
to be overcome.
First, that range had been less than
successful in the domestic Japanese market,
and ND was aiming to discontinue it largely in
favour of bought-in products from Isuzu.
Second, the name “Nissan Diesel Cabstar”,
which we intended to continue on the ZZ
Series, cut straight across the naming rights
of Nissan Motor Company, that owned, and
intended to jealously guard, the Cabstar brand.
Our earlier use of this combination of names
on the six-tonne GVM model had apparently
severely ruffled some Japanese feathers!
At around the time that these issues
were presenting as serious obstacles to
our MCV aspirations, we had an enormous
stroke of good fortune, in that Hisano-san
was posted to South Africa as ND’s resident
representative.
This was quite unexpected, as his
position within ND, as a general manager,
was above that of previous locally-based
staff. However, this was an inspirational
move by ND, and proved a godsend in the
(sometimes extremely tense) negotiation
process that followed. NSA duly got its
Nissan Diesel Cabstar 35 and 40 range,
which turned out to be an unbridled
success.
My personal relationship with Hisano-san
was one of the highlights of my ten-year stay
at ND. I had the honour of visiting his house
in Japan, and meeting his charming wife,
who had elected to remain at home while he
completed his South African assignment. He
nursed me through one Japanese trip when I
contracted a nasty bout of influenza, feeding
me various potions of dubious origin, but
which certainly worked.
He would often come into my office in
Sandton to discuss corporate politics in
hushed tones, and obviously appreciated my
gai-jin (foreigner’s) perspectives, explanations
and insights. He was a man of great dignity
and integrity, and elevated my opinion of his
countrymen to new heights.
My favourite Hisano-san story involves a
practical joke I once played on him. During
my first visit to Japan in 1985, I had been
given some Japanese calling cards to use on
the trip. These contained my name written
in Japanese, and I kept a few of them for
possible future reference.
One day, back in South Africa, I carefully
copied the Japanese version of my name,
26 |FOCUS| December 2014
Nissan Diesel’s ZZ Series was the precursor of the local Cabstar and UD 35/40 MCV lineup. Here, Vic Capitani and Tom Kellett inspect the goods at the Ageo factory.
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December 2014 |FOCUS| 27
PASTCAPTAInS
freehand, on to a piece of note paper, took
it to him, and asked: “Hisano-san, can you
translate this please?”
He looked at it in total astonishment,
and demanded “How did you do that?” We
both fell about laughing when I explained,
and he was able to relax in the knowledge
that I had not suddenly become literate in
his home language. (We had long since
realised that Japanese managers like being
able to converse confidentially with their
colleagues in their own language when
negotiating with foreigners. South Africans
usually retaliated by speaking Afrikaans to
each other!)
Hisano-san duly finished his local
assignment, and moved on to head up
Nissan Diesel’s bus and coach-building joint
venture with Jonckheere in the Phillipines. I
was greatly saddened to hear that he had
subsequently passed away while still there,
under somewhat unusual circumstances, in
2002, aged only 58. I will certainly always
remember him as a perfect gentleman, a
highly valued colleague, and a good friend.
TOnY TWInE
The third inspirational person on my personal
list is the inimitable Tony Twine. I first
encountered Tony in 1984 when I was working
for General Motors. He had been asked by
ADE to bring some sanity to the forecasting
process related to the South African truck
market. ADE was receiving advance indents
from individual manufacturers totalling well in
excess of 100 percent of the actual demand,
and this was playing havoc with inventories
and forward indents.
Twine, in typically efficient fashion, soon
created a rational model based on macro-
economic inputs that has
remained the industry
standard up until this day.
This process enabled him to
regularly participate in Max
Braun’s “Outlook for Trucks” conferences, and
to be retained for management consultations
by many of the local truck manufacturers.
I attended a number of his presentations
during my stints at GM and NSA.
Then, in 2001, after I had left the formal
motor industry, it was Twine, who by that time
had become a director and senior economist
at Econometrix, who provided me with the
opportunity to base my fledgling consultancy
activities within the organisation.
The valuable credibility that came with
the association, as well as the administrative
support that enabled me to concentrate fully
on enjoying the work, have enabled me to
spend the past fourteen years as a strategic
analyst of, and commentator on, the local
commercial vehicle industry – and for that I
am extremely grateful.
But what of Tony Twine, the man? By the
time I met him, he had already lost most of
his eyesight due to his diabetic condition,
but far from becoming disheartened by this
very significant impairment, it seemed that
he was spurred on to greater achievements.
During the eleven years of our close working
relationship, I often marvelled at the way that
he coped in an environment that required
copious interaction with reams of facts and
data.
He had an amazing memory for detail,
and could direct his sighted colleagues to the
exact cell in a specific Excel workbook where
a required value was to be found. I found this
a touch intimidating at first, but later realised
that it was just the way that his brain worked,
and was more than happy to accept the
functional benefits.
Twine had an infectious sense of humour,
and enjoyed bouts of verbal sparring over
words that sometimes left me a little dizzy.
He had a substantial command of the English
language, and loved to use obscure witticisms
that he found extremely amusing. This often
came out in his prolific writing.
He was incredibly tolerant of the media,
even when they asked him questions at the
most inconvenient of times, and always went
to great lengths to explain advanced economic
theory in terms that everybody, including the
lay public, could readily understand.
Twine was also not above laughing
at himself. I once accompanied him to a
presentation at a well-known Magaliesberg
venue. The audience was configured in one
of those “hollow-square” formations, and
Tony and I ended up seated on one of the
corners, adjacent to a doorway. When he
got up to speak, he pushed back his chair,
and with a low table in front, he had no
tactile reference to his position relative to
the audience.
By the end of the presentation, he had
“drifted” half way out of the doorway, and
was addressing the adjacent empty room!
This provided us all with a good laugh, but
after that we always made sure that he had
a lectern, or some other piece of furniture,
to which he could anchor himself during his
presentations.
It is still very hard to believe that he is
no longer with us, but the huge number
of tributes, emanating from prominent
dignitaries and the most humble of people,
that poured in after March 11, 2012, bear
testament to the rich legacy that he has left
behind. To put it in a nutshell, Tony Twine may
have been small in stature, but he was a giant
in intellect. |FOCUS
Above: Bob Price – global icon, South African hero.Left: Tony Twine – intellectual giant.
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28 |FOCUS| December 2014
FOCUS OnTYRES
it all began December 2013, when
Sumitomo Rubber Industries Limited
(SRI) acquired the manufacturing
and distribution licence for Dunlop
tyres in South Africa and 33 other African
countries, from Apollo Tyres Limited. This
led to the formation of Sumitomo Rubber
South Africa (SRSA). SRI is the world’s fifth-
largest tyre manufacturing company and has
headquarters in Japan.
“Market access played a significant part in
SRI’s decision to acquire the Dunlop rights,”
explains SRSA CEO Riaz Haffejee – adding
that SRI wanted to have the Dunlop rights
for Africa. (It already owned the trademark
in 20 countries on the continent.) “So, when
SRI puts the two together, it owns the brand
rights for the entire continent.”
Haffejee adds that SRI, like every other
multi-national, covets Africa for its growth
potential. “It’s really the last outpost of growth
left in the world.”
SUMITOMO PUTS ITS SHOULDER
TO THE WHEEL
“Now we are part of a global family,” Haffejee
points out. “We are factory number 11 and
the 83 000 km2 factory in Ladysmith is still
growing.”
Haffejee emphasises that, for this reason,
SRI is going to invest R1,1 billion into the
Ladysmith factory, over the next three years,
to support its original equipment business
and African expansion. “We are going to put
a great deal of money and effort into making
sure that we are the leading tyre company on
the continent in the next few years.”
The investment includes plans to initiate
local production of the Sumitomo Tires’
brand as well as range extensions and
quality enhancements to the Dunlop brand.
These new ranges will require significant
technological enhancements and physical
expansion to the 41-year-old plant.
SRSA has also invested significantly in its
Ladysmith-based workforce and has included
multiple stakeholders in a structured
programme to promote unity, productivity
Another year has rolled by and 2014 is almost at an end … This has certainly been a busy time for the
Dunlop brand as it “moved house”, set itself up – with a R1,1 billion investment – to conquer the African
continent and is getting ready to take 2015 by storm with its new range of Truck Bus Radial tyres
r1,1 billion afriCan dreamdUnLOp’s
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December 2014 |FOCUS| 29
FOCUS OnTYRES
and motivation of the workforce in line with
the expansion plans. “The Ladysmith plant
is set to undergo significant changes over
the next 18 months, and we really wanted
our employees to feel part of this process
and to be excited by the expansion,” explains
Haffejee.
He adds: “The community is important
for us. Ladysmith is a small town, so we are
close to the community, and we want to get
closer. We have to support our employees as
much as possible. That isn’t the reason for
investing, but it has to work hand in hand.”
This latest investment definitely is an
indication of the company’s commitment to
Above left: Ikuji Ikeda, CEO of Sumitomo Rubber Industries (left), and Riaz Haffejee, CEO of Sumitomo Rubber South Africa, look forward to growing Dunlop’s African footprint. Above right: Dunlop’s newly revamped home - the Lion Match Office Park in Durban’s Umgeni Road.
»
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30 |FOCUS| December 2014
FOCUS OnTYRES
growing its business in South Africa, boosting
the quality of the company’s products and
ongoing improvement of its range offering to
consumers.
“The Dunlop brand already has a strong
consumer loyalty base in South Africa, and
is instantly recognisable throughout Africa,
having recently taken top place in the TGI
Brand Icon Survey 2013/14 for the third
consecutive year,” says Haffejee, who goes
on to elaborate: “First introduced into the
country in 1935, when Dunlop Limited
opened its Durban factory and subsequently
the Ladysmith factory in 1973, Dunlop has
since gone on to build an impressive track
record of achievements in this country and
around the world.”
At a time when the industry faces
challenges from high manufacturing costs,
tough labour relations and competition from
imported tyres, SRSA is still confident in
making the investment and has taken a long-
term view of the South African motor industry
and potential of the African tyre market.
PUTTInG SOME nEW RUBBER On
THE ROAD
The company also wanted a higher
performance level from its products, so it
has decided to switch to a new range of
imported TBR tyres, come January 2015.
“We wanted a stable supply, supported by
a global footprint and we wanted tyres that
sported the latest SRI technology,” says
Haffejee.
This is in line with the company’s efforts
to promote advanced fleet management
services and increase the variety of top-
quality products from its stable, as well as
offer a more environmentally friendly tyre.
Haffejee adds that, out of the 11 factories
across the globe (in Asia, Europe and Africa),
three of SRI’s plants manufacture Dunlop
TBRs. “In total, between the three, they can
make about 13 500 units per day, so the
company’s capacity for truck tyres is very
good.”
As for the SRI technology, Haffejee adds
that the big-volume-sales tyres (20 out of the
42 SKUs that will be imported), will come
with Dunlop Energy Controlled Technologies
(DECTES). “It controls the heat energy, the
contact patch and the energy loss, which
results in higher mileage and lower rolling
resistance.”
According to the SRSA CEO, the new
range delivers some remarkable results. “We
did an internal rolling resistance experiment
and the new TBR range outperformed the
benchmark competitive product.”
The DECTES technology also improves
fuel efficiency, prolongs original tread life
and promotes slow, even wear for better
retreadability. “Our results on the controlled
tyres have been remarkable,” says Haffejee.
“We’re excited about bringing in a range
of tyres that is going to give us a distinct
performance advantage.”
Along with SRSA’s dedicated In-Field
Technical Services team, for on-the-
ground support and ongoing research and
development, the company is confident that
this range application will serve as an asset
to any fleet management company.
ROUnDInG IT UP
SRSA is braving new territories as it aims
to change the company for the better. “We
have to lead this industry. We have a huge
opportunity in manufacturing and retail in
South Africa and on the rest of the continent,”
says Haffejee.
SRSA is certainly rolling full steam ahead.
Its latest investment shows the company’s
confidence in growing its business in Africa,
while focusing on fleet customers with its
pending new range of TBR tyres.
The company is sure that these
investments will have a hugely positive effect
on the country’s tyre industry and local
employment, and will serve to facilitate the
company’s future growth and development
on the African continent. |FOCUS
Dunlop’s technologically advanced new generation of tyres boasts improved fuel efficiency, prolonged tread life and slow, even wear.
This shows the company’s commitment to
promote advanced fleet management services and increase the variety of top-quality
products from its stable.
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32 |FOCUS| December 2014
vEHICLEHAnDOvER
imperial Cargo is taking delivery of
an additional 60 MAN TGS 26.440
BLS truck tractors for its line-haul
operations in southern Africa. The
new vehicles will join the 44 MAN TGS
26.440 BLS units already operating in
Imperial Cargo colours, bringing the total of
MAN vehicles in the fleet to over 100.
Geoff du Plessis, managing director of
MAN Truck & Bus, handed over several of
the new vehicles to Christo Theron, group
managing director of the Imperial Cargo
Group at a function held at the Nelson Wine
Estate in Paarl Valley on November 14. The
handover was attended by management,
staff, suppliers and clients.
The 60 new trucks are expected to
travel an average of 16 000 km per
month. They were procured on a
36-month/600 000 km rental agreement,
with the assistance of MAN Financial
Services.
As a purpose-built, long-haul prime mover,
the 6x4 MAN TGS 26.440 BLS is equipped
with a 12,4-litre, in-line MAN D26 common-rail
diesel engine with a power rating of 324 kW
(440 hp) at 1 700 to 1 900 r/min, and a torque
output of 2 100 Nm at 1 000 to 1 400 r/min.
It boasts a double sleeper cab, automated
manual transmission with a ZF intarder, air
suspension and hypoid rear axles. Importantly,
this brings with it safety, low emissions and
an impressively low cost per kilometre (CPK).
Servicing blue-chip, fast-moving consumer
goods (FMCG) clients like Distell, Woolworths
and Nampak, Imperial Cargo’s line-haul
operation extends across South Africa and
Namibia. “Each truck carries a payload in the
region of 36 t and the TGS strikes the perfect
balance between power, tare mass and fuel
economy, giving us new benchmark total-
cost-of-ownership figures,” says Theron.
“The MAN TGS 26.440 BLS is the only
derivative in our line-haul fleet achieving
an average of two kilometres per litre
(55,6 l/100 km), compared to an average
1,8 km per litre by competitor brands,” he
adds.
Others, besides management and
the accountants, are also delighted. “Our
drivers say it’s the best truck in the fleet; it’s
comfortable and easy to drive. They are quite
reluctant to get behind the wheel of anything
else,” notes Theron.
Imperial Cargo has its headquarters
and three depots in the Western Cape with
other depots in Gauteng, Kwa-Zulu Natal,
the Eastern Cape and Namibia. Its cross-
border services include freight transport
to other sub-equatorial countries including
Zimbabwe, Zambia, Angola, Botswana and
Mozambique.
Du Plessis says: “A key objective of
MAN in southern Africa is to gain market
leadership in the long-haul sector by supplying
fuel-efficient trucks that significantly lower
A delivery of 60 new TGS 26.440 BLS (LX) models brings Imperial Cargo’s MAN fleet to over 100, and
with it a new benchmark in the company’s total cost-of-ownership figures
man & imperial Cargo hit a
cenTUrY
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December 2014 |FOCUS| 33
vEHICLEHAnDOvER
total cost of ownership. The injection of 60
new MAN TGS 26.440 BLS derivatives into
the Imperial Cargo fleet is testimony to the
technological leadership of the vehicle.
“It is also extremely encouraging to
know that, as an organisation committed to
safety, quality and environmental protection,
Imperial Cargo has found the MAN TGS more
than capable of meeting its stringent criteria
within these areas,” he says.
Imperial Cargo deployed its first MAN
trucks in 2012, following successful in-fleet
trials of the TGS 26.440 BLS. Theron
stresses that the company runs rigid test
programmes on all new trucks entering the
fleet, primarily looking at fuel consumption
figures. It wasn’t solely the cost of ownership,
however, that persuaded the company to
step up its MAN fleet.
“Apart from the impressive fuel-consumption
figures, which have remained consistent over
the last two years in our existing TGS fleet,
the after-sales service we get from MAN’s
Cape Town branch is exceptional. Response
times are swift and monthly performance
meetings between my team and MAN’s
Cape Town branch ensure that we adhere to
our service-level agreements,” says Theron.
“On-site vehicle servicing by MAN technicians
at our workshops keeps our uptime levels at
an optimum.”
Warren Atkinson, key accounts manager:
Cape Region, MAN Truck & Bus SA, says that
the industry watchword remains true: “Our
sales team sells the first unit – the workshop
and after-sales service sells the rest.”
He confirms that service was a critical
factor behind securing the order from
Imperial Cargo. “As a quality-driven, RTMS-
accredited fleet, Imperial Cargo requires
hands-on service support and round-the-
clock availability of MAN technical personnel;
factors which are integral to our service
level agreements. Our team at MAN Cape
Town is fully geared to satisfy all Imperial’s
requirements.”
Theron stresses that, while the handover
was the highlight of the function, it was also
a celebration of the relationship between the
two companies, which is founded on trust,
reliability and team support.
Du Plessis says that being chosen for
superior technology and customer-focused
after-sales service was hugely significant for
MAN. “This order of 60 TGS units proves
we have the right product for long-haul
applications in southern Africa, as well as
the right people to service the trucks and
our customers in a manner that builds their
business. All of us at MAN are proud to be
associated with Imperial Cargo and we look
forward to a partnership that continues to
grow in strength.” |FOCUS
Above: MAN TGS 26.440 BLS truck tractors lined up for delivery in the livery of Imperial Cargo.Left: From left: Geoff du Plessis, managing director of MAN Truck & Bus SA; Warren Atkinson, MAN key accounts manager, Cape Region; Christo Theron, group managing director, Imperial Cargo Group; Sally Rutter, MAN head of key accounts; Dave van Graan, head of truck sales, MAN.
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34 |FOCUS| December 2014
DEFEnCEvEHICLES
The annual Africa International Aerospace and Defence (AAD) Exhibition never fails to deliver the goods. Mercedes-Benz South Africa used the opportunity to show what it has to offer
velvet gloveirOn FisT,
The Waterkloof Air Force Base
was abuzz with the sound of light
aircraft and armoured defence
vehicles between September 17
and 21, as AAD again attracted a wide
audience from both the public and defence
sectors.
Mercedes-Benz was keen to show
off its defence solutions, designed for its
customers to respond to any and all tactical
demands and logistical needs. “Mercedes-
Benz is at the forefront of innovation
and product development in the defence
field, which makes us the manufacturer
of choice for armed forces that require
tailored solutions for differing missions,”
says Christo Kleynhans, product manager,
Mercedes-Benz Trucks.
The company certainly had a
comprehensive assortment of vehicles on
display, beginning with the van-based Sprinter
4x4. With all-wheel drive, the Sprinter 4x4 is
designed for the most adverse conditions,
adhering to the strictest of requirements
when it comes to traction. Mercedes-Benz
claims it is a vehicle that caters for a wide
range of applications, including defence use
and other special purposes.
Next in line is the hulking Unimog
U 5000 – designed for maximum mobility in
the toughest terrain. The Unimog offers the
greatest off-road capability in vehicles with a
permissible gross vehicle weight of between
9,5 and 14,1 t. Thanks to this outstanding
off-road capability, the Unimog is perfectly
suited to defence applications in the most
difficult terrain.
Finally, on a slightly smaller, albeit no less
tough, scale, the Mercedes-Benz M-Guard
gives its occupants the ride comfort they
require, while providing outstanding
protection. A raised seating height ensures
a better view of surroundings and, as a
special-protection vehicle, the M-Guard with
integrated protective components meets all
the requirements of Resistance Level VR4
– meaning it is rated to protect occupants
against handguns as powerful as the
.44 Magnum. Further, its 4MATIC permanent
all-wheel drive delivers outstanding traction
and handling whether on- or off-road.
“Mercedes-Benz defence vehicles are
designed with conflict situations in mind,
and this guides us to provide solutions to
fulfil the various demands placed by different
missions. We offer logistics, armoured and
high-mobility vehicles as well as other tailored
solutions for our clients,” says Kleynhans.
These include a premium back-up and
supply infrastructure, including custom-
tailored defence-based solutions. In addition,
Mercedes-Benz has also developed standard
service solutions designed to meet specific
customer requirements. Ongoing support is
offered through the manufacturer’s extensive
dealer network and support partners.
Mercedes-Benz says that those who
purchase its defence vehicles are able to
rely on the company’s faultless service
and operational capability. It’s no wonder
visitors to AAD flock to its stand every
year. |FOCUS
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December 2014 |FOCUS| 35
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36 |FOCUS| December 2014
OCEAnRACE
Icebergs, searing heat, dead-calm waters and tropical storms are just some of the challenges contestants
in the 38 739 nautical-mile Volvo Ocean Race have to tackle. GAVIN MYERS and JACO DE KLERK traded
their trucking caps for life jackets to follow the action
of adventurespiriT
It takes around seven months to produce one boat. Teams have to buy their boat for around €5 million (R69 million).
The human spirit is an interesting
thing. It pushes us to push
ourselves. It pushes us to be the
best; to set out on crazy, dangerous
and wonderful adventures – and survive them.
Not for money, perhaps for glory, but mainly to
prove that it can be done.
The Volvo Group, known for its hallmark of
safety and quality, is not an organisation one
might associate with such a whimsical attitude,
but scratch a little deeper and you’ll find that
the ties that bind go quite deep. The spirit
of Volvo constantly pushes design, innovation,
technology, strength, endurance and teamwork
– all the cornerstones that comprise the spirit
of the Volvo Ocean Race.
This race began in 1973, originally as the
Whitbread Round the World Race. Volvo has
been the title sponsor since 2001. The race is
actually 50 percent owned by Volvo Group and
50 percent owned by Volvo Cars. Of course, a
lot changes in 40 years and, although three
lives were lost in that very first race, it was
a lot more luxury sailing and a lot less of a
professional sport.
This year saw entries from seven teams,
including the first all-women’s team in ten
years. The women’s team is allowed 11 sailors,
while men’s teams are allowed only eight. This
is to help level the playing field in what is an
extremely physical event.
The teams stock only freeze-dried food and,
although they eat around 6 000 calories a day,
they lose about ten kilograms on each leg of
the race! The team members are supposed
to sail in four-hour shifts, but, even so, sleeping
is difficult.
This 12th edition of the race is also the
first in which all the boats are identical. Known
as the Volvo Ocean 65, the highly advanced
boats were designed to cut costs in half. Like
Volvo’s vehicles they are of exceptional quality
(they will last for two races) and offer improved
safety and stability. A one-make race has the
added benefit of putting focus on the individuals,
rather than who can afford the most advanced
vessel.
This was clearly evident as the boats began
to pull into Cape Town at the end of the first
leg on Wednesday, November 12; the race
beginning in Alicante, Spain. Team Abu Dhabi
finished first, with team Dongfeng arriving just
ten minutes later! Teams SCA and Mapfre
brought up the rear two days later …
In addition to the sights and sounds of the
race village, a highlight of each stop is the
in-port race. Held on Saturday, November 15,
countless boats gathered in the bay to watch
the teams attack the three-lap course. In the
end it was teams Abu Dhabi, Brunel and SCA
that took the top three spots of what was a very
tight race. Points from the in-port races only
count in splitting ties at the end of the event.
Oh, there is also no prize money – the
winners get to hoist the trophy and boast that
they had the spirit to conquer one of the world’s
most extreme sporting challenges!
By the time you read this, the teams will be
well on their way to arriving in their next port –
Abu Dhabi. Happily, each boat is fitted with five
cameras and also carries a dedicated media
representative, so you can watch the action live
on the volvooceanrace.com website. You can
also download the Volvo Ocean Race app to
follow the action on your mobile devices.
Do it – you’ll be amazed at what the human
spirit can achieve.
(THE EASTERn) WInD OF CHAnGE A truck manufacturer sponsoring a yacht in the
Volvo Ocean Race? It makes perfect sense. But
Dongfeng isn’t, exactly, the first that would come
to mind … One of China’s leading truck brands,
Dongfeng Trucks (with Dongfeng adequately
meaning “the eastern wind”), is sponsoring
the Dongfeng Race Team, in what is called the
Everest of sailing.
The company wants to utilise the Volvo
Ocean Race’s international platform to develop
its overseas market. “The first thing is to
promote our brand, so that people can know who
we are – by means of this race, we can utilise
the media resources to promote awareness to
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December 2014 |FOCUS| 37
OCEAnRACE
the overseas markets,” says Liu Licheng, vice
president of the manufacturing technology and
overseas business departments at Dongfeng
Trucks. “We want to shift Dongfeng Trucks
from a Chinese brand to a global brand.”
In Cape Town, the Dongfeng pavillion was
abuzz with constant activity – from Kung Fu
warriors to interactive media via tablets, movies
and the ever-friendly Dongfeng staff, and on the
sea the company had another yacht – dubbed
the Extreme 40 – to give guests a glimpse of
what it takes to sail a yacht and to highlight the
excitement.
“The team has traversed the first leg and
encountered some problems, but they’ve
pushed through,” Licheng tells FOCUS. “Just
like our Dongfeng trucks during our plans to
expand into the overseas market.”
The company wants to first focus its
attention on developing markets, before setting
its sights on Europe. “We want to go global
step by step. When we are mature enough,
we will try to enter into the European market,”
says Licheng.
The company isn’t going to just offer
what it thinks these markets might want,
however ... “We have some new products
to be placed in those markets, but we first
want to find out more about the market
demand,” he says. “Then we can decide
which products we should place there and
what kind of service network we should
offer.”
South Africa is high on Dongfeng’s list.
“In 2015 we will set up a new after-sales
and service network. Through these we will
distribute throughout South Africa and into
the whole of Africa.” Licheng adds that the
company will provide more support to develop
its market here.
Licheng eloquently summarises: “We are
developing our overseas markets, which is
uncharted waters for us – so we have to
challenge ourselves, just like when we are
facing the sea … everything is unknown, but
we have to conquer the ocean and we have to
conquer the markets …” |FOCUS
Around the equator teams have to rely on ocean currents to carry them, as there is little wind.
Each person has only one set of clothing per race leg. There are no showers on the boats.
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38 |FOCUS| December 2014
ITOYExCLUSIvE
gAZ Group’s Gorky Automobile
Plant – a part of Basic
Element, one of Russia’s
largest diversified industrial
groups – has kicked off production of the
company’s new generation medium-duty
truck; the GAZon Next.
Russian President Vladimir Putin,
together with Oleg Deripaska, head of Basic
Element’s supervisory board, and Vadim
Sorokin, GAZ group president, announced
the launch via a televised session with the
plant’s workers in September.
“GAZon Next is GAZ Group’s third new
product launched in 2014. I hope the vehicle
will become a new leader among medium-duty
trucks, since it has all the required technological
features,” Deripaska says.
Earlier this year, GAZ Group unveiled the
19-seat GAZelle Next bus and a double-row
cargo and passenger version of the GAZelle
Next light commercial vehicle. The model range
will expand to include the Sadko Next off-roader,
which will be released in 2015.
With a total investment in the GAZon Next
truck family of US$ 60 million (R673 milion),
the vehicle was designed to be the perfect
choice for professionals; combining state-of-the-
art engineering solutions, a high level of active
and passive safety and excellent ergonomics in
the driver’s cabin.
The vehicle has been designed for a long
service life and to pay for itself in a short period
of use in various areas of business. It features
an extended warranty, low maintenance costs,
high fuel efficiency and the best price in its
class.
GAZon Next is built using systems
and components from the world’s leading
suppliers: ZF steering, Tenneco shock
absorbers, braking components from Wabco,
CSA Castellon adjustable steering column,
ZF clutch, Takata safety belts and Delphi
ventilation systems.
The truck is powered by the high-output,
fuel-efficient YMZ-534 engine. The engine’s
power output has been increased from 101 to
111 kW (136 to 149 hp) when compared to
the outgoing model.
The urban and universal versions of GAZon
Next are differentiated by wheel size and loading
height. The urban truck’s lower platform allows
faster and easier loading/offloading, whereas
the universal truck’s higher road clearance
enhances its off-road capability.
GAZon Next has a payload capacity of
five tonnes – 500 kg more than previous
models of GAZ trucks. Due to the increased
length and width of the cargo platform and
the increased height of the rectangular
canopy, the loading area has grown
by 20 percent and loading volume
(under canopy) by 42 percent.
Russian vehicle maker GAZ Group has launched its new medium-duty truck; the GAZon Next – and the
company is eyeing the African market for introduction
a new entrant to
aFrica?
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December 2014 |FOCUS| 39
ITOYExCLUSIvE
A broader cargo platform can hold nine
(standard wheelbase) or 12 (long-wheelbase)
standard cargo pallets in one layer, compared
to six or ten pallets in older models.
GAZon Next’s double-row cabin has
seven seats, while a single-row model can
accommodate three people. The spacious
cabin is equipped with a comfortable anatomic
driver’s seat with five adjustments and lumbar
support.
The truck is also equipped with a modernised
front and rear suspension and new hydraulic
power steering. Anti-lock braking and anti-
slip regulation ensure improved safety and
manoeuvrability.
With an extended three-year (or
150 000 km) warranty, the truck has a service
interval up to 20 000 km – the best in Russia’s
light and medium-duty segments. Sorokin notes:
“Safety, ergonomics and comfort are the three
basic principles of the new vehicle. State-of-the-
art technical solutions, together with the world’s
leading suppliers of auto components, ensure
the best guarantee in its class. None of our
competitors have similar warranty conditions.”
In preparation for the manufacture of these
vehicles, GAZ auto plant dramatically upgraded
its production facilities, including the installation
of new welding lines and more than 100
advanced moulding tools.
Due to the vehicle’s reliability, the best-in-
class price and low maintenance costs, the
company says GAZon Next has high export
potential, particularly for eastern European
countries, Asia and Africa.
“A higher payload capacity, increased
passenger capacity, ergonomics and better
drivability makes GAZon Next an ideal choice for
the business, social and utility sectors,” Sorokin
concludes.
The GAZ Group is the biggest manufacturer
of commercial vehicles in Russia, producing
light and medium-duty commercial vehicles,
buses, trucks, passenger cars, powertrains
and auto components. It is the leader in
the Russian commercial vehicle market, with
50 percent of the light commercial vehicle
segment and nearly 65 percent of the bus
segment. |FOCUS
a new entrant to
aFrica?As regular readers of FOCUS know, this magazine has been appointed an associate member of the International Truck of the Year (IToY)! FOCUS is the sole South African magazine to have joined this prestigious body. One of the advantages of this association is access to exclusive articles, specially written for FOCUS by ITOY jury members. This is one such article.
2014
Its third new vehicle launched this year, the GAZ Group’s GAZon Next might find its way to Africa.
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40 |FOCUS| December 2014
There I was, sitting in afternoon
traffic, laughing out loud behind
the wheel of the new Transit.
No, Joburg traffic hadn’t finally
cracked me. I had realised that, front on,
the Transit actually looks like a pug, or
similar pup; what with its squashed up nose/
grille, big googly eyes/headlamps and black
mouth/plastic bumper. My mind immediately
clicked to the “’84 Sheepdog” of Dumb &
Dumber fame … and I didn’t stop giggling the
whole way home.
Of course, there was an altogether more
serious side to my driving the new Transit.
You may have read our launch preview of
Ford’s new range of panel vans and chassis
cabs in the October issue of FOCUS … A little
further into the magazine and you might also
have read my review of the VW Transporter
Crew Bus, which I was able to make use of
while moving house. Well, the latter half of
this year brought on a lot of moving for my
family, as a few months after I made my
move, it was my mother’s turn.
Keen to prove what its new Transit can
really do, Ford South Africa very kindly lent me
a medium-wheelbase (MWB) medium-roof
Panel Van version for the task. With a gross
vehicle mass (GVM) rating of 3 300 kg, it only
requires a general code 8/EB driving licence
(payload weighs in at 1 325 kg, with a gross
combination mass of 5 325 kg).
While this may be the smaller of the two
panel vans available, its load area is certainly
commodious: at 3 044 mm in length,
1 784 mm maximum width (1 390 mm
between the wheel arches) and 1 886 mm
in height, over 9,1 m3 of volume – accessed
through 270°-opening rear doors and a wide
left-had side sliding door – swallowed up the
household goods with consummate ease.
Not all at once, obviously … Numerous
trips were made (one load was exclusively pot
plants and garden ornaments – add a sun roof
and it could’ve been a mobile greenhouse!)
which gave the prefect opportunity for the
2,2-litre Duratorq engine to show off its fuel-
sipping abilities.
Unfortunately, while Ford claims
consumption of 7,6 l/100 km on the
combined cycle, the onboard computer
returned figures considerably higher at the
end of our week of 14,3 l/100 km. Bear in
mind, however, that this was made up purely
of relatively short (up to 15 km) inner-city
trips, so better figures should be achievable.
Nonetheless, Ford’s 2,2-litre diesel is
a peach (we already knew this from the
many kilometres spent with it in the Transit/
Tourneo Custom and Ranger models).
Producing 92 kW and 352 Nm in this front-
wheel drive variant, the engine puts its power
down quietly and smoothly (certain road
The Ford Transit Custom is possibly the
best medium-sized van you can buy, and
the company wants a repeat performance
from the full-sized version. GAVIN MYERS puts
one to work and realises that it could be one of man’s
best (load-carrying) friends
tail-waggingly
gOOd
LIGHTBRIGADE
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December 2014 |FOCUS| 41
surfaces might force through a hint of torque-
steer) via a six-speed manual transmission.
A point to note is that gears four to six
are all overdrive ratios, so more highway
trips would have a positive effect on fuel
consumption.
And driving the Transit is as easy as
piloting a little hatchback … during the move
week I drove it in peak-time traffic to work and
back, to the shops, everywhere – and it was
no headache at all.
You can certainly believe the “Transit legend”;
of it being a favourite among British thieves for
its manoeuvrability and handling – even today,
laden or not, it must still be one of the leaders in
its class in terms of ride and handling.
It is also because Ford has designed
the Transit to make the task of driving
easier. It benefits from a well-thought-out and
executed, high-quality interior that includes
numerous storage spaces, including under
the passenger bench (although extra door
pockets wouldn’t go amiss).
From the driver’s seat, the large side
mirrors, with fantastic wide-angle mirrors,
make blind spots non-existent. Our van was
fitted with the optional reversing camera with
front and rear parking sensors, which made
manoeuvring child’s play.
Otherwise, Ford has endowed the Transit
with a host of electronic driver aids as
standard, including ESP Traction Control
with failed boost support, Emergency
Brake Warning, ABS anti-lock brakes with
Electronic Brakeforce Distribution (EBD), EBA
(Emergency Brake Assist), Hill Launch Assist
and Roll-Over Mitigation.
To ease the drudge of working in a mobile
office, Ford has equipped the Transit with a
rather decent sound system that includes
remote steering controls. It has USB and
Bluetooth hands-free capability, allowing
drivers to concentrate on driving. In the
load compartment, ten tie-down hooks are
provided.
Should you be looking to actually buy the
Transit – for, perhaps, moving purposes – you
will be pleased to know that the R399 900
purchase price includes a four-year/
120 000 km comprehensive warranty, a five-
year/unlimited kilometre corrosion warranty,
and three-years of roadside assistance with
unlimited kilometres. A service plan is offered
as a dealer option and service intervals are
15 000 km.
At the end of our move week, I have to
admit to developing a bit of a soft spot for
the Transit. It oozes Ford’s corporate DNA
inside and out (the design elements of which
are certainly evident in that pug-like face). It’s
no more intimidating to drive than one of the
company’s family cars. It’s quite endearing:
just like your favourite pooch. |FOCUS
LIGHTBRIGADE
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42 |FOCUS| December 2014
FOCUS OnAvIATIOn
according to Tony Tyler,
director general and CEO of
the International Air Transport
Association (IATA), around
100 000 flights take to the air and land
safely each day. “The systems supporting
global aviation have produced the safest
mode of transportation known to humankind,”
he points out.
A 2013 study in Research in
Transportation Economics: Comparing the
Fatality Risks in United States Transportation
Across Modes and Over Time – as cited on
the Journalist’s Resource (named one of the
best free reference websites by the American
Library Association in 2013) supports this
statement.
The reference website notes that the
researcher, Ian Savage of Northwestern
University (a private research institute based in
the United States), prefaces his findings with an
important “caution” on measures of “safety” …
“The focus on fatalities is primarily
motivated by a greater confidence that
this measure of safety is reported more
consistently and accurately across modes
and time,” writes Savage. “In general, cross-
sectional and time-series comparisons in
fatalities are also indicative of differences
in non-fatal injuries, illnesses and property
damage, albeit that the correlation is not
perfect. In particular, fatalities are a poor
measure of some of the environmental risks
associated with the transportation of oil
products and hazardous materials.”
He continues: “In addition, many of the
advances in safety in recent decades have
focused on ‘crashworthiness’, whereby
design changes have been made to increase
the survivability of crashes and mitigate
the severity of injuries. Consequently, it is
possible that a reduction in fatalities may be
partly compensated for by an increase in the
number of injuries.”
With this said, Savage found that
mainline railroads claim an average of 876
lives per year. Most of these fatalities occur
during collisions with highway users and
pedestrians. “Per year, on average, only
seven passengers travelling on mainline
trains die,” the reference website cites
Savage.
“The overall fatality rate for long-haul
train service is 0,43 per billion passenger
miles. Excluding pedestrians and others not
on trains – 64 percent of total fatalities
assigned to railroads – the fatality rate is
approximately 0,15 per billion passenger
miles.”
For buses, on average, there are
approximately 40 fatalities per year – with
drivers and other bus-company employees
representing 25 percent of lives lost. “The
fatality rate per billion passenger miles for
buses is a relatively low 0,11,” the study
notes. “However, this is still 65 percent
The aviation industry prides itself on being one of the safest around, but this year saw some cumbersome
headlines that painted another picture … JACO DE KLERK takes a look at aviation safety and how it
compares to other movement modes
soaring
or skyroCketing risks? saFeTY
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December 2014 |FOCUS| 43
FOCUS OnAvIATIOn
greater than that for aviation, and doesn’t
include victims of crime.”
The Journalist’s Resource adds that the
majority of aviation fatalities that occur each
year (85 percent) involve private aircrafts.
“On average, 549 people die each year
in activities such as recreational flying
(41 percent of flight hours), business travel
(24 percent), and instruction (17 percent).”
It states that Savage found that (excluding
acts of suicide and terrorism), commercial
aviation was the safest mode of travel in
the United States, with 0,07 fatalities per
billion passenger miles. “A person who took
a 500-mile flight every single day for a year,
would have a fatality risk of one in 85 000.”
The Journalist’s Resource says that takeoffs
and landings are where the risk is, not in
the number of miles flown, so risk-per-flight
calculations are higher.
This safety record was challenged
earlier this year, however, when Malaysia
Airlines Flight 17 (MH17), an international
passenger flight scheduled from Amsterdam,
in the Netherlands, to Kuala Lumpur, was
sadly shot down on July 17, over eastern
Ukraine.
“The tragic shooting-down of MH17
was an attack on the whole air transport
industry,” states Tyler. “The world’s airlines
are angry.” He adds that MH17 was a clearly
identified commercial jet and it was shot
down – in complete violation of international
laws, standards and conventions – while
broadcasting its identity and presence on an
open and busy air corridor at an altitude that
was deemed to be safe.
“Civil aircrafts are instruments of
peace,” says Tyler. “They should not be the
target of weapons of war.” In retaliation
the IATA joined with the International Civil
Aviation Organisation (ICAO), Airports
Council International (ACI) and the Civil Air
Navigation Services Organisation (CANSO)
in a declaration committing the parties to
review processes for flying over conflict
zones.
This included a commitment by ICAO to
establish a task force, comprising various
industry experts, to address the civil aviation
and national security issues that arose from
MH17. Two critical tasks were awarded to
the unit. “The first, and most urgent, is to
ensure that governments provide airlines
with better information with which to make
risk assessments of the various threats they
may face,” said Tyler when the task force was
announced.
He adds that members of the aviation
fraternity were told that flights traversing
Ukraine’s territory at above 9 750 m would
not be in harm’s way. “We now know how
wrong that guidance was. It is essential that
airlines receive clear guidance regarding
threats to their passengers, crew and
aircraft. Such information must be accessible
in an authoritative, accurate, consistent and
unequivocal way,” he reiterates.
Tyler says that the second task is equally
important, but comes with a longer time
frame. “We will find ways, through international
law, which will force governments to institute
better control of weapons that have the
capability to pose a danger to civil aviation.”
IATA and the rest of the industry called
for controls on the design, manufacture
and deployment of anti-aircraft weapons.
“Weapons of war – including powerful anti-
aircraft weaponry – are also in the hands of
non-state entities,” Tyler points out. “We have
conventions that address chemical, nuclear
and biological weapons, plastic explosives as
well as the trade in weapons generally, but
there is no international law or convention
to manage them – as exists for many other
forms of weaponry.”
He adds that MH17 showed us that there
is a gap in the international system that
must be closed. “Under ICAO’s leadership,
I am confident that we can find ways within
the United Nations’ system, to augment the
international law framework to ensure that
countries fully understand and discharge
their responsibilities in this regard.”
The aviation industry, like other modes of
transport, isn’t without its tragic blights, but
it is taking a firm stand against them. “There
is no need for major surgery, but we must
identify and close some specific gaps in the
system that, however infrequently, lead to
unspeakable mistakes and tragedies,” Tyler
concludes. |FOCUS
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44 |FOCUS| December 2014
FOCUSOn RAIL
in her piece: Ten Failed Doomsday
Predictions, Rachel Cole, research editor
of Encyclopædia Britannica, states it
best: “Religious leaders, scientists, and
even a hen (or so it seemed) have been making
predictions for the end of the world almost as
long as the world has been around. They’ve
predicted the destruction of the world through
floods, fires, and comets – luckily for us, none of
it has come to pass.”
Prophesising poultry? Yip, you read right
– Cole tells the story of the clairvoyant hen of
Leeds: “In 1806, a domesticated hen in Leeds,
England, appeared to lay eggs inscribed with
the message ‘Christ is coming’,” she reports.
“Great numbers of people reportedly visited
the hen and began to despair of the coming
Judgment Day. It was soon discovered,
however, that the eggs were not in fact
prophetic messages but the work of their
owner, who had been writing on the eggs in
corrosive ink and reinserting them into the
poor hen’s body.”
However, no one has to torture a poor hen
to know that our country and continent’s rail
infrastructure is in a state of disrepair …
“South Africa’s biggest challenge is the old
infrastructure that is currently available,” says
Mandla Mlangeni, CEO of the cost engineering
and construction economist consultancy firm
MMQS. “In the rest of the continent, it is
either nonexistent or the capacity is simply
not available,” he points out. “That is one of the
biggest challenges that the rail infrastructure
must overcome.”
It would seem that government is
responding to this plight … In February, in his
budget speech, the South African minister of
finance highlighted the fact that the Passenger
Rail Agency of South Africa (Prasa) will spend
R16,3 billion on upgrading Metrorail coaches,
R1,1 billion to modernise 140 stations and
R5,5 billion to buy locomotives – over the three-
year medium-term expenditure framework.
An important aspect with such projects is
the need to control resources – a valuable yet
often understated function. “That is where we
come in, in terms of project management and
cost management – to assist guys like Prasa
to overcome the budget management hurdles,”
Mlangeni points out. “Overruns usually come
in on planning and when the project finishes
– so we ensure that the budget and timeline
is accurately estimated in the initial scoping of
the project.”
Another development that made the
headlines popped up in April when Prasa and
Gibela Rail Transportation (a joint venture led
by Alstom and co-owned by local shareholders,
Ubumbano Rail and New Africa Rail) concluded
a commercial contract signed on October 14,
2013, for the supply of 600 commuter trains
(3 600 coaches) over the next ten years.
The contract, with an overall value of
€4 billion (around R55 billion), includes the
construction of a local manufacturing facility
in Dunnottar, 50 km east of Johannesburg.
The first 20 units will be manufactured at the
Alstom Lapa plant, in Brazil, with the initial
the end, it would seem, is always nigh as doomsday
predictions form part of humanity’s history and
continue to roll in. however, another year has come
and gone without our extinction … but, taking the
state of africa’s rail industry into account, you
might think that armageddon has passed? on the
other hand, 2014 was filled with some exciting rail
developments that hold massive promise – are these
more guesses or a matter of fact?
everything will be all right in
THe end?
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December 2014 |FOCUS| 45
FOCUSOn RAIL
trains scheduled to arrive in the fourth quarter
of next year. In addition, Gibela will provide
technical support and supply spare parts over
an 18-year period.
Alstom adds that this project is one of
the biggest in rail transport worldwide and is
the largest contract ever signed in its history.
Lucky Montana, Prasa group CEO, adds: “We
are proud of successfully conducting one of
the biggest railway procurement processes in
the world.”
He continues: “Thanks to this contract,
the old generation will soon be replaced by
over 3 000 new Metrorail coaches, specifically
designed for South Africa, with high standards
of safety, reliability and comfort. This will
substantially change the quality of passenger
service and will improve the daily journeys of
more than two million South African people.”
As for the rest of Africa, renting might be a
plausible option … Zithulele Gumede, marketing
manager of the DCD Rail cluster (part of the
manufacturing and engineering company DCD
Group), explains: “Although the leasing of rolling
stock in Africa is not common, a few South
African rail firms are promoting this model to
combat underinvestment in locomotives and
wagons.”
He adds: “A lack of funding has led to a
downturn in rolling stock fleets on the continent.
It is believed that a leasing model will offer
greater flexibility and stimulate the sector.” This
is in line with international trends, which are
moving away from outright purchase of rolling
stock to leasing. “Africa is still lagging in this
regard,” says Gumede.
According to Gumede, the current drive to
get parastatals to lease rolling stock offers them
a more cost-effective means of transportation
than road, or purchasing locomotives and
wagons themselves. It also provides them with
an easier means for the transportation of
goods.
“The concept of leasing rolling stock is in its
infancy in Africa, so it is understandable that
there is a degree of scepticism. Some of this
could be as a result of a lack of understanding
of the concept and residual risk of the leasing
option,” he points out.
“For the leasing companies, the lack of
interoperability of rolling stock between different
countries increases the residual risk, so
standardisation is important. Further education
of the industry needs to take place in order to
promote this alternative model.”
Gumede adds that there is room for the
development of rail infrastructure in Africa,
where the transportation of goods is a difficult
and costly affair. “There are many opportunities
for rail within the mining industry in Africa.
Commodities have to be transported from
mines to ports, but there is a lack of rail
infrastructure in many African countries. These
commodities therefore have to be transported
via roads, which is not cost efficient.”
Things might change, however, as various
players within the rail industry are uniting
to tackle both our country and continent’s
problems – but we can’t say if it will be hit or
miss …
Perhaps the fictional character Sonny, hotel
manager of the Best Exotic Marigold Hotel
(featured in a 2012 British comedy-drama
film of the same name and based on the
2004 novel These Foolish Things by Deborah
Moggach), is right?
“Everything will be all right in the end. If it’s
not all right, it is not yet the end” … |FOCUS
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46 |FOCUS| December 2014
WHEELSWORLD On
during the last few years, South
America (and specifically
the Latin American region)
has grown in importance for
original equipment manufacturers (OEMs)
the world over, as its developing markets
show a lot of promise …
Martin Ståhlberg, head of Scania’s Latin
American operations, explains: “Latin America
today represents about 20 percent of Scania’s
vehicle deliveries, and the region has accounted
for reasonably stable growth in recent years,
despite the economic downturn during 2008
and 2009.”
Latin America isn’t only Scania’s second
biggest region, it’s also an important region for
the world, with its different countries presenting
various demands, conditions and, unfortunately,
challenges …
According to statistics from companies
linked to the freight carrier segment and
insurance industries – as mentioned in the Volvo
Group’s 2012 Sustainability Report – close to
91 000 accidents involving freight vehicles
occur every year in Brazil. “In these accidents,
12 000 people die, and approximately 4 000 of
them are truck drivers,” the publication relates.
Atlas da Acidentalidade no Transporte
Brasileiro (loosely translated as “the Atlas on
Brazilian accidents in transport”) – published
by the Volvo Traffic Safety Programme (VTSP)*
earlier this year – adds to this tragic picture as
it details the main causes of accidents involving
commercial vehicles, and the sections with the
highest number of accidents and deaths on the
four busiest highways in the country.
These include the Presidente Dutra
(colloquially known as Via Dutra – which forms
part of the BR-116, one of Brazil’s most
important highways – connecting the cities
of São Paulo and Rio de Janeiro), the Régis
Bittencourt (another section of the BR-116,
reportedly considered as one of the most
dangerous highways in Brazil, connecting São
Paulo to Curitiba in the South Region), Fernão
Dias (which runs in the state of São Paulo and,
northwards, in the southern region of Minas
Gerais) and BR-040 (connecting Brasilia to Rio
de Janeiro).
According to the study, in 2012, more than
70 000 of the accidents from the highway
quartet involved commercial vehicles. These,
sadly, resulted in 4 230 deaths, but the totally
unacceptable number of lives being lost, forms
only part of the devastation being suffered …
Peter Cooke, a VTSP consultant, elaborates:
“The problem of accidents and fatalities, involving
commercial vehicles, is extremely serious. It
entails losses that would adversely affect one of
the key sectors needed to develop the country.”
He adds that statistical work is paramount, as
the dimensions of a problem are needed in
order to address its causes.
South America is made up of
developing and emerging markets.
It’s not surprising, therefore, that
various companies want to get in on
the action. This region does, however,
present numerous challenges … but
original equipment manufacturers
aren’t letting these get in the way
lending a (mutual)
HeLping Hand
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December 2014 |FOCUS| 47
WO R L D O N W H E E L
S
WORLD ON WHEE
LS
In 2012, both truck and bus accidents
happened in greater numbers during the
week, but were more lethal over weekends.
For trucks, Saturdays saw 81 deaths per
1 000 accidents and Sundays 106 for the
same total.
A lack of attention led to the most accidents
(21 860 out of 2012’s 62 852 truck crashes),
but the accidents with higher mortality were
caused by improper overtaking (accounting
for 2 036 crashes), followed by alcohol abuse
(1 286 accidents) and speeding (which led to
5 368 collisions).
For buses, weekends looked worse than
weekdays. Saturdays averaged 116 deaths
per 1 000 accidents and Sundays 138. In
2012, there were 10 630 accidents on federal
highways involving buses. Inattention was also
a major reason for collisions, but dozing off
at the wheel was the primary cause of lethal
occurrences. Improper overtaking, speeding
and “driving under the influence” played their
part as well.
These figures, however, didn’t stop Volvo
Trucks Brazil joining the vision of “Zero
Accidents”, launched by the Volvo Group in
Europe, in July this year. “It’s a pretty bold
and challenging goal, which reflects and
reinforces the brand’s commitment to safety
in commercial transport,” says Solange Fusco,
corporate communications manager of the
Volvo Group Latin America.
To achieve this goal, the VTSP is developing
a series of actions to engage the brand dealers,
customers, carriers, employees, suppliers,
government and society in its vision of zero
accidents.
Anaelse Oliveira, the coordinator of the
VTSP, adds: “Even with the vehicles considered
the safest in the market, we know that they
alone cannot prevent all accidents.” She says
that the Group wants to join other efforts to
reduce accidents. “To achieve this ideal future,
it is important to have the involvement of
enterprises and organisations in the transport
sector, which will directly benefit from the
increased safety and reduced human and
financial losses resulting from accidents.”
To engage stakeholders, Volvo is hosting the
Volvo Traffic Safety Award, which recognises
practices that contribute effectively to the
reduction of accidents involving commercial
vehicles. The company is also engaging
stakeholders, through various mobilisation
campaigns, both regionally and nationally, and
promoting debates on topics regarding security
in commercial transport.
Brazil, however, isn’t the only country where
the Volvo Group is showing its commitment
to the transport industry, as it has opened
new headquarters in Buenos Aires, Argentina,
which include a 1 500 m2 multi-dealership for
Renault Trucks, Volvo Trucks and Volvo Buses.
“We strive for customer satisfaction, and
with these new facilities we’ll be able to provide
even better service for all our brands,” says
Giovanni Bruno, director general of the Volvo
Group in Argentina, at the inauguration of the
dealership.
Volvo states that this new facility is part
of an ambitious expansion and renovation
of the dealer network, and new points of
customer service, in different regions within
the country.
Bruno adds: “This is a great moment for the
Group. It is accepting the challenge to further
strengthen its operations in the region, in
response to the trust that our customers have
shown through their increasing preference
of our products.” He says that the Group is
committed to expanding its ability to take care
of its vehicles throughout the country …
It’s clear that OEMs aren’t only seeing
this sub-continent (and particularly the Latin
American region) as a place for growth, they
are investing in the safety of its road users
and enhancing the services to the operators
in these developing markets as well … a win-win
situation for all involved.
*VTSP was launched by the Volvo Group
in the late 1980s to help lower traffic
accidents and death rates in Brazil, which
are among the highest in the world. It
has become the country’s longest running
traffic alleviation programme, mobilising
governments, traffic agencies, businesses,
schools and universities as well as the media
and the general public. |FOCUS
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48 |FOCUS| December 2014
HAULSSHORT
TRAnSPORT InDUSTRY LAGGInG BEHInD In HAzARDOUS CHEMICAL COMPLIAnCEToxic and reactive substances can cause great harm if not dealt with properly.
These hazardous chemicals and products must be managed in compliance with
global standards to reduce the potential of human injury and environmental
degradation.
The Responsible Packaging Management Association of South Africa
(RPMASA), an industry body dedicated to compliance throughout the supply
chain, is concerned by the large number of companies in the South African
transport industry who do not comply with the global requirements when dealing
with hazardous chemicals.
Liz Anderson, executive director at RPMASA, says: “We are aware of a lot of
transport/freight companies dealing with hazardous chemicals that are currently
not aware of, or compliant with, the latest regulations in the supply chain. For
instance, requirements such as implementing the Globally Harmonised System of
Classification and Labelling of chemicals (GHS), and having a designated 24-hour
helpline, are not being met.”
The GHS is the new global requirement for chemical classification, Safety Data
Sheet (SDS) and product labels, aimed at protecting and informing people.
Anderson mentions that the requirements are global standards, and many South
African industrial and retail companies that export their products are missing out on
trade opportunities, due to non-compliance. Another consequence of non-compliance
is that companies bear the financial responsibility if an accident or incident occurs.
RPMASA’s services include chemical management supply chain solutions for
companies dealing with hazardous chemicals. The Association offers basic and
advanced training in GHS, and has set up a 24-hour call centre hosted by TrenStar,
as well as a toll-free number that companies can use to access information on
product packaging, labelling and transport vehicles. This service is available to
members and non-members.
The company’s SDS is uploaded and updated seamlessly onto the cloud-based,
REACH Delivery system in the United Kingdom, which is accessed by the call centre
and provides up-to-date product and transport information. The REACH Delivery
system produces a receipt for the uploaded SDS, which is then used as proof of
compliance.
“We urge all organisations, big and small, to participate in RPMASA’s GHS
training programmes, which are offered throughout the country. We also offer
services to assist them to comply with the global standards,” concludes Anderson.
BRAKE BETTER TOGETHERAccording to Wabco Automotive South Africa, specifying one
supplier for trailer brake and vehicle control systems holds
numerous economic, value and relationship benefits for fleet
operators.
Enoch Silcock, MD of Wabco Automotive South Africa,
says that customers have access to an extensive network
of service partners and distributors throughout southern
Africa, offering a broad range of services that include: spare
parts; counter sales; laptop diagnostics; workshop facilities;
truck, trailer and bus services; anti-lock braking system (ABS)
and electronic braking system (EBS) support services; and
24-hour service and roadside assistance.
“When Wabco systems are specified across a fleet, it
allows us to implement our Fleet Support Programme, which
is fairly unique in this industry in terms of the range of support
provided,” he notes.
This programme includes providing preferential specialised
training to technicians on the fleet’s own vehicles, basic air-
brake courses, EBS training that includes ABS and other
advanced control systems, diagnostic and test-equipment
training, as well as driver awareness instruction.
On the technical side, Silcock explains that Wabco provides
the fleet operator with brake system checklists, maintenance
and technical manuals, product data sheets and bulletins, as
well as a quick reference parts catalogue.
“Problems in a fleet are pinpointed through ‘health checks’
which also identify recurring issues such as brake binding
or excessive lining wear. Underpinning all this is technical
advice that enables the compilation of a comprehensive brake
specification, as per the fleet’s application, for future trailer
builds,” he says.
Silcock also points out that truck and trailer compatibility is
an important component of this programme, which identifies
and addresses any causes of incompatibility between truck
tractor and trailer. “Wabco also offers access to its Rolling
Road and test facilities for advanced fault finding and vehicle
investigations,” he concludes.
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December 2014 |FOCUS| 49
SHORTHAULS
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PBS PUSHES TIMBER24 FORWARD
FAREWELL OLD FRIEnD UD Trucks Southern Africa recently bid a bittersweet farewell to the
company’s legendary medium commercial vehicles (MCVs) as the last
of the U41 range, a UD 40, left the assembly line. More than 13 000
units of the range have been sold since its introduction in 1996.
The U41 range was predominantly sold in southern Africa, with a
small number of units also sold in Thailand and Malaysia.
The end of this era won’t just fade into the background … To celebrate
the local legend, UD Trucks donated the last unit to the Legends Rhino
Orphanage, in Limpopo. The non-profit company will utilise the truck as
an animal ambulance to transport and care for baby rhinos that were
left orphaned after their mothers were killed for their horns.
“Seeing that the legendary U41 range is now extinct, so to speak,
we wanted to help the Legends Rhino Orphanage prevent a living
legend, the rhino, from becoming extinct as well,” says Rory Schulz,
acting managing director of UD Trucks Southern Africa.
The Legends Rhino Orphanage was founded by Arrie van Deventer in
2012. The orphanage is the first specialist, dedicated, non-commercial
centre that cares for orphaned or injured baby rhinos with the aim of
releasing them back into the wild.
“UD Trucks and its staff truly have hearts of gold,” says Van
Deventer. “This donated UD 40 is greatly valued and will go a long way in
supporting our activities to save baby rhinos from certain death. I would
like to thank everyone at UD Trucks who played a part in assembling
and donating this very special vehicle.”
Schulz continues: “Although this might be the end of our current
MCV range, UD Trucks has an exciting future ahead. Over the next few
years we will be introducing various new models. This will renew our
product offering to our customers, and challenge the way one thinks
about the local transport industry.”
Continuing its endeavour to lead the timber transport
industry, Timber24 has introduced its fourth-generation
PBS timber vehicles – marking a first for the local
industry.
The innovations are improvements on the old PBS
design and include adjusting the under-slung hitch
position, changing the A-frame design and shortening
the trailer length. These all focus on making the
combination as short as possible without sacrificing
payload or safety.
“It marks the first PBS combination of this design,
which brings new possibilities and ample benefits,”
says Blake Ferguson, MD of Timber24. The benefits
include a ten to 15 percent saving in the delivery cost to
customers. Because the PBS vehicles can carry higher
payloads per trip, fewer trips are needed – thereby
reducing road risk and exposure by up to 25 percent.
In addition, the more tractable design ensures that
PBS vehicles can access tighter routes, due to improved
tracking, with less swept width required.
The revised design and shorter length allows for
more flexibility on the routes on which they are allowed
to travel, with fewer limitations expressed by the
Department of Transport.
“All of these changes equate to a significant annual
saving, the benefit of which would be shared by the
customer and the haulier,” concludes Ferguson.
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50 |FOCUS| December 2014
nAAMSA
Light Commercial Vehicles < 3 501 kg Total: 15 827AMH 775Fiat Group 15Ford Motor Company 3 129GMSA 2 701GWM – estimate 198Jaguar/Land Rover 49JMC 73Mahindra 218Mazda South Africa 51Mercedes-Benz SA 36Mitsubishi Motors SA 61Nissan 2 852Peugeot Citroën SA 21Renault 12TATA 170Toyota 5 006Volkswagen SA 460
Medium Commercial Vehicles 3 501 – 8 500 kg Total: 937AMH 15FAW 1Fiat Group 13Ford Motor Company 15GMSA 231Iveco 67JMC 22Mercedes-Benz SA 172Peugeot Citroën SA 8TATA 48Toyota 158UD Trucks 87Volkswagen SA 100
Heavy Commercial Vehicles 8 501 – 16 500 kg Total: 531FAW 27GMSA 102Iveco 7MAN 20Mercedes-Benz SA 58Powerstar 1TATA 34Toyota 119UD Trucks 163
Extra-Heavy Commercial Vehicles > 16 500 kg Total: 1 312Babcock DAF 23FAW 31GMSA 46Iveco 20MAN 178Mercedes-Benz SA 376Powerstar 38Renault Trucks 34Scania 172TATA 30Toyota 59UD Trucks 149Volvo Trucks 146
Buses > 8 500 kg Total: 111GMSA 2Iveco 4MAN 63Mercedes-Benz SA 13Scania 15TATA 7VDL Bus & Coach SA 3Volvo 4
*Source: National Association of Automobile Manufacturers of South Africa (Naamsa).
cOmmerciaL veHicLe saLes repOrT FOr OcTOber 2014Note: For the time being, Great Wall Motors SA (Pty) Ltd will only report aggregated sales data. The GWMSA market split volumes are estimates based on historical trends and forecasting techniques.
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December 2014 |FOCUS| 51
With Autotrak – South Africa’s fi rst “real time” electronic fuel theft detection and management system
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pate
nt p
endi
ng
MORE THAN JUST TRACKING
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52 |FOCUS| December 2014
TOURInG SABY BUS
shaun Mason of City Sightseeing
South Africa, based in Cape
Town, is one such operator.
“The tourism industry has
always been very competitive, especially
with there being so many bus and coach
operators in the marketplace. The key factor
is to offer the best service at the most
affordable price.
“City Sightseeing is a globally connected
brand, which is locally operated in over 100
cities around the world. Local and international
tourists, wanting to explore our beautiful city
in a safe and reliable way, identify with our
recognisable brand, and with our affordable
ticket prices.”
Needless to say, there are several
challenges facing the bus and coach tourism
industry which need to be overcome. “The
high fuel and labour costs have significantly
affected the transport industry. We have had
to work smarter to streamline the expenses
within the business to allow us to focus on
what is important to us – our passengers,”
says Mason.
An exciting development for City
Sightseeing has been the low-emission
With the weakening rand, South Africa is becoming more affordable for the international tourist wanting
to tour our country. CLAIRE RENCKEN speaks to a couple of bus and coach operators that are positioning
themselves to take advantage of this trend
around townbUssing
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December 2014 |FOCUS| 53
TOURInG SABY BUS
engines in its imported buses. “We were
also the first bus company in South Africa
to be accredited as ‘carbon neutral’ with
the offset of our carbon emissions. We feel
that we are the leaders in the bus industry in
this regard, and encourage others to do the
same,” he adds.
City Sightseeing has been in operation
for more than ten years. During that time,
the bus and coach industry has certainly
seen some major changes. “The industry has
grown in leaps and bounds over the years.
With many international events now taking
place in South Africa, we have adapted to the
changing needs of the tourists in order to
offer them a variety of touring options.
“For example, in the past, we had live
guides giving commentary on the buses.
However, over time, we needed to offer
commentary in additional languages. So, we
developed a multi-language commentary
system, which can be accessed at every seat.
It is available in 16 different languages and
even includes a kids’ channel. Earphones are
provided with the purchase of a bus ticket, to
reduce the noise factor,” Mason elaborates.
Looking back on why Claus Tworeck
decided to start the company, Mason
reflects: “There were many operators in the
marketplace all offering the same service,
but we saw an opportunity to offer something
totally different. Operating double-decker
buses, which allow a regular hop-on and -off
service, was something that enabled us to
connect people to the various attractions
in the city, but at the same time afforded
them the freedom to plan their time as they
needed.”
City Sightseeing’s topless buses cover
the inner city area, and operate in both Cape
Town and Johannesburg. “We bring the city
and its attractions to the tourists, in that we
connect the dots, and provide an affordable,
safe, fun and educational way of exploring the
city. In Cape Town, we offer our ‘red’ city tour,
as well as the ‘blue’ mini peninsula tour. In
Joburg, we also offer a ‘red’ city tour, as well
as a Soweto tour,” he says.
The company has a sizable fleet, to enable
it to operate buses every 15 minutes, seven
days a week, from 09:00 until 17:00. “We
ensure that our vehicles are maintained in
perfect running order and thus operate at
maximum efficiency. Having correctly trained
staff is also a necessity, as they are our
ambassadors for the country,” stresses
Mason.
Another recognised brand, which
continues to do well in the industry, is
Springbok Atlas. For more than six decades,
the company has, literally, moved millions of
people, safely and reliably, to and from their
destinations in its fleet of luxury coaches and
vehicles.
From humble beginnings back in 1946,
involving just one bus, transporting groups
from the Johannesburg area to the Kruger
National Park, Springbok Atlas Luxury Charter
has grown into one of the largest, complete
luxury transport management companies
in South Africa and Namibia. Today, it has a
fleet of over 80 luxury vehicles, and is owned
by Cullinan Holdings.
It is now in the trusted position of official
transport provider to some of South Africa’s
national treasures – the Springbok Rugby
Team and Kaizer Chiefs. It was also the official
transport provider of choice for the 2010
Soccer World Cup teams and supporters.
How does this complete transportation
management specialist remain successful in
today’s tough economic climate? “Simple –
by meeting the needs and high standards of
its client base, which includes tour operators,
corporates, incentive experts, government
departments, conference organisers, event
managers, sports bodies and educational
institutions,” explains Geert van Doorn, CEO
for Cullinan Transport Division.
The company owns all its modern
luxury coaches and vehicles and takes full
responsibility for rigorous vehicle maintenance,
servicing and hygiene, as well as thorough pre-
departure and safety inspections.
It provides a full turnkey service with
sophisticated ground handling, on-board
computer monitoring and 24-hour
communications, to ensure the highest
standards of customer service. Furthermore,
its professional drivers are engaged in an
ongoing in-house programme of driver
training, motivation, customer service and
performance management.
It would seem that the old adage “the
customer [or in this instance, the tourist] is
always right” definitely applies to the bus and
coach tourism industry. |FOCUS
City Sightseeing allows visitors to
Cape Town and Johannesburg to
experience these cities at their own
pace.
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54 |FOCUS| December 2014
GLOBALBUS
This enables the driver to send and receive
messages relating to navigation, and the
exchange allows the traffic office to determine
the expected arrival time at destination.
The system also measures performance
analysis, trip recording and driving behaviour
in terms of cruise control, speed limiter and
Predictive Powertrain Control (PPC) usage, as
well as the upper and lower speed tolerances
defined by the driver.
On the Euro-6 Mercedes-Benz and Setra
bus and coach models, AdBlue consumption
and tyre pressures are also monitored,
allowing for the more effective planning of
vehicle servicing. Driver behaviour can then
be influenced to optimise important operating
parameters, such as fuel consumption.
Daimler’s Predictive Powertrain Control
technology operates in conjunction with the
vehicle’s adaptive cruise control system, and
an on-board GPS, to coordinate engine and
transmission management, using controlled
coasting and auxiliary brake functions to
simulate the actions of a highly skilled driver.
This ensures that the vehicle achieves optimum
efficiency and performance.
ISUzU’S TURKISH BUSESThe technical layout of truck chassis presents
some design challenges when used in bus
applications, particularly in respect of the
positioning of the driving position in relation to
the front-mounted engine. This usually dictates
the location of the passenger entry door behind
the front axle, or, in the case of a front entrance,
it results in a narrow and steep passageway
leading from the entrance into the saloon.
Anadolu Isuzu, a joint venture between
Isuzu Motors, Itochu Corporation and Turkish
interests, which was established in Turkey in
1984 to build light-duty trucks and midibuses,
has found a way to overcome this challenge.
Its range of midibuses, midicoaches and
low-entry city buses utilise monocoque – or
chassisless – construction, meaning that the
major driveline components can be positioned
optimally to suit passenger configurations. The
city buses have their engines positioned at
the extreme rear, which allows for up to three
low-entry doors to be provided for boarding and
alighting passengers.
The Anadolu Isuzu range provides
accommodation from 16 to 39 seated
passengers, while the Citibus low-entry model
can carry up to 69 seated and standing
passengers. Power is provided by various
derivatives of the Isuzu 4HK1 engine family,
while transmission options include manual,
power-assisted and automatic units.
Clearly, the monocoque construction
technique is more expensive and less flexible, but
it has struck a chord with operators in its home
country, where Anadolu Isuzu is the second-
biggest seller of midibuses. It also developed
a healthy export business to northern African
and European markets. Total vehicle production
since the formation of the joint venture stands
at nearly 150 000 units. |FOCUS
FRANK BEETON reports that Daimler has developed a bus-specific version of its well-known FleetBoard solution, and that an interesting Turkish joint venture could highlight an innovative way of midibus construction
FLeeTbOardis watChing (and guiding) you!
The increasing level of technology
applied to motor vehicles is a
subject for constant debate, the
main focus recently shifting to
autonomous, or self-driving, vehicles. It is
notable that research recently carried out by
the University of Michigan-Dearborn, in the
United States, identified 2020 as the year
in which the automated vehicle era is most
likely to begin.
Respondents to the research predicted that,
initially, some back-up reliance on a driver would
be retained, followed by progressive evolution to
full automation around 2030. In the interim, the
incidence of devices and services intended to
assist drivers and operators to more effectively
manage their vehicles is likely to increase.
Daimler’s FleetBoard intelligent
management service is one such medium,
enabling more effective management control
to be exercised. The system makes use of
telematics-supported internet technology to
enable bidirectional information exchange with
vehicles and their drivers, in real time, while
they are on the road.
At the recent FIAA International Bus & Coach
Trade Fair held in Madrid, Spain, FleetBoard
introduced a new optimised modular portfolio
specifically intended for bus operators.
Utilising its integral “Messaging” and
“Logistics” functionalities, the bus-specific
FleetBoard service works through the
DispoPilot.guide integrated in the vehicle,
together with its seven-inch colour display.
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December 2014 |FOCUS| 55
STOPSBUS
FLeeTbOardDAIMLER DEMOnSTRATES ITS BRT ExPERTISE In JAPAn
Daimler’s sustainable transportation concepts are meeting with a great
response all over the world. In November, a forum organised by Mercedes-
Benz and Fuso provided information about the bus rapid transit (BRT) system
to almost 100 customers, as well as to Japanese politicians, administrative
officials and media representatives. Interest in intelligent mobility services is
especially strong in Tokyo, as the city will host the Summer Olympics in 2020.
Hartmut Schick, head of Daimler Buses, explains: “Daimler is a leading
provider of mobility services. A good example is our extensive expertise with BRT.
We provide big cities with ways to bring more and more people in urban areas to
their destinations in a reliable, environmentally friendly and affordable way.”
Albert Kirchmann, president and CEO of Mitsubishi Fuso Truck and Bus
Corporation, adds: “We are pooling the strengths of our Mercedes-Benz and
Fuso brands in order to make transportation sustainable.”
Daimler Buses has extensive experience with BRT. The company installed a
BRT system in Adelaide, Australia, during the 1980s. Today more than 30 cities
all over the world, including Rio de Janeiro, Istanbul, and Strasbourg, rely on
Daimler’s BRT specialists.
The team of BRT experts at Daimler Buses not only supports the development
of fleet concepts worldwide, but also helps cities and operators plan and
introduce overall systems that are tailored to their specific needs.
BRT systems generate lower construction and maintenance costs than
other means of transport with a comparable passenger capacity. In addition,
express bus lanes can be set up more quickly than tram or subway lines.
The barrier-free stops, that are typical of BRT systems, make it easier
for people whose mobility is impaired to enter the buses. Lastly, the advance
ticket sale feature reduces waiting times, thus making the system even more
appealing for operators and passengers.
“BRT has been a success story on all continents. We are sure that the
concept will also effectively complement the mass transit infrastructure in
Japan,” concludes Gustav Tuschen, head of development at Daimler Buses.
TAG TEAM PUBLIC TRAnSPORT?
Most South Africans are glad when a bus
rapid transit system (BRT) comes to town. The
construction is disruptive, but enhanced public
transport is always a good thing. There are those
who abhor the idea, however – especially taxi
drivers, as this directly impacts their livelihood.
To address this, Yarona – Rustenburg’s BRT
system – has announced the formal signing of
the Negotiation Framework Agreement (NFA)
between the Rustenburg Local Municipality and
the taxi and bus industry.
Yarona, which is derived from the Setswana
Ya Rona – meaning “it is ours”, states that the
NFA paves the way for formal negotiations to
start, and will guide the transition process for
all parties.
Councillor Amos Mataboge, a member of
the mayoral committee (MMC) for Planning and
Transport Services, adds: “This is a significant
milestone for us all, and is a testament to
the open dialogue and engagement we have
had between the municipality and the existing
transport industry since 2010.”
The BRT system points out that there will be
negotiations between three parties; overseen by
an appointed, independent facilitator, which will
have the support of a secretariat.
Marks Rapoo, director of Yarona, adds:
“In any negotiating process, tensions do run
high with views from different perspectives
and different needs, but we are all committed
to using the NFA as our guide where we have
committed to professional, ethical and honest
behaviour.”
The NFA covers details on the scope of
negotiations in three main areas: operator
transition, employee transition and business
transition.
In addition, the NFA outlines the structures
that have been set up to support the negotiation
process; including technical working groups, joint
sub-committees and the Negotiation Plenary
where final decisions will be ratified and referred
to the ultimate decision-making bodies of each
party for sign-off.
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56 |FOCUS| December 2014
HOPPInGOFF
Vaughan Mostert is a senior lecturer in the Department of Transport and Supply Chain Management at the University of Johannesburg. He developed a love for public transport early in life, which led to a lifelong academic interest in the subject. Through Hopping Off, Mostert leaves readers with some parting food for thought as he continues his push for change in the local public transport industry.
my reference last month
to 2015 and the e-toll
report was perhaps a bit
premature, but the report
hasn’t emerged as yet. That’s just as well,
though, as a few developments have taken
place that should give us more food for
thought over the Christmas period …
The Business Day of November 7, carries
three articles that have a bearing on the
impending e-toll report. On the front page, we
read that Moody’s has downgraded South
Africa’s credit rating one notch. On page two,
we read that the e-toll review panel heard
more evidence on the economic benefits of
road upgrades. Further inside, on the editorial
page, the political correspondent of Business
Day, Natasha Marrian, describes the e-toll
panellists as “razor-sharp”.
Well, let’s see how sharp they are. Heaven
knows, we need people who can cut through the
morass of guesswork, thumb-sucking and sheer
incompetence that permeates the transport
industry, particularly on the passenger side.
A significant development is that the
South African National Roads Agency Limited
(Sanral) is still punting the sponsored 2008
report produced on its behalf by the University
of Cape Town. To refresh readers’ memories,
the report calculates that for each R1 spent
on tolling, motorists would get R8,40 back.
A previous Hopping Off column suggested
that this report had been quietly shelved, but
no – it has been re-submitted to the panel. I
look forward to seeing what the panellists have
to say about this figure. If it is remotely near
the truth, as a panellist I would want to know
why we don’t have toll roads everywhere, and
why we have taken so long to introduce them.
South Africa desperately needs this kind of
boost to its flagging economy!
In the Western Cape, where wages and
the value of time are, presumably, lower than
in Gauteng, perhaps the benefits will only
amount to R6,40, but still well worth going for.
Perhaps KwaZulu-Natal (KZN) will only show
benefits of R5,40 – sorry KZN – no disrespect
intended! On receiving news such as this,
perhaps Moody’s will upgrade us!
Seriously, though, we can only express the
hope that the panel’s report will include at
least the following (in no particular order):
1. Question the role of the academic world in all
of this. What do the engineers, sociologists,
accountants and economists have to say?
Previous Hopping Off columns have referred
to the dismal performance of bodies like
the National Research Foundation. Has it
submitted independent research to the
panel? Or does only “sponsored research”
count?
2. Question why car usage is rocketing in
South Africa, while all other indicators are
stagnant.
3. Link this with the shocking state of public
transport in South Africa. This is why
more cars are being bought, congestion is
increasing and more road space is needed.
4. Suggest that the current drop in the fuel
price be used to cushion later increases
in energy costs. Use the money to start a
ring-fenced fund; not for road maintenance,
but to start to even out the horrendous
discrepancies in fares and service levels on
public transport.
5. “Who should administer the fund?” I hear
you ask, and I share your cynicism. Preferably
not only the Treasury, which has shown itself
to be on Sanral’s side in all of this. At least
one of its employees sits on Sanral’s board,
and the Treasury has made no meaningful
suggestions to fix the country’s disorganised
state of public transport funding. Why do
taxi passengers get six cents while Gautrain
passengers get R77?
6. Look at the composition of the Sanral board
and inlcude some taxi passengers. Don’t
laugh – could they do worse?
7. Tell the faith-based organisations to broaden
their vision on transport issues. It isn’t
enough to support the Opposition to Urban
Tolling Alliance (Outa), which represents
car users, who should have enough
economic clout to look after themselves.
Churches should be doing more for really
poor and unemployed people, who get no
benefit from the unconvincing excuse that
public transport is “exempt” from e-tolls. The
poor need to benefit from really low fares on
public transport. Churches should insist
that the massive distortions between rail
and taxi subsidies be addressed, and draw
attention to the fact that the poor would
benefit from consistent fares, irrespective
of the mode of travel.
Well, that’s my Christmas wish list. Are
there any “razor-sharp” people out there who
agree? |FOCUS
As we all wind down for the year-end break, we must remain ever “razor-sharp” as 2015 rolls around
my Christmas
wisH LisT
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wisH LisTSOUTH AFRICA’S PREMIER OCCUPATIONAL RISK MANAGEMENT MAGAZINEServing all industrial sectors, SHEQ MANAGEMENT is published by Charmont Media. It aims to provide up-to-date, relevant
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these issues belong in the boardroom!
Readers include decision makers in the safety, health and environment arena, company directors, risk managers, health and
safety managers, environmental managers, quality managers, SHEQ practitioners, SHEQ officers, training managers, various
labour organisations, government agencies and non-governmental organisations.
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As the world burns: the consequences of climate change
Halt yourworkplace hazards
Is worker health and safety government’s baby?
OSH EXPO Africa blazes on
Halt your
OIt’s trendy to be green
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Mercedes-Benz:the planet’s sustainability star
Apathy: the downfall of mineworkers
Shocking results fromstress survey!
Dead end for silicosis litigation
All the news from Noshcon
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Power, out of thin air Fighting violence in the workplace
Eat responsibly, save the environment
Quality life meansquality business
IRCA Global:the future of training and technical assurance
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Best and brightest at OSH Expo 2014
Coming in to port on SHEQ issues
Bracing thebackbone of PPE
Classrooms:the source of quality
SOUTH AFRICA TOPS
STRESS BAROMETER!
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58 |FOCUS| December 2014
Urgent delivery for 23 New Rd
Re-route to Long Ave to pick up load
Collect parcel from 45 Hope St
Accident at corner of Church and Main St
Deliver parcel to 5 Short St
Heavy traffic on N1 outbound
Collect parcel from 8 Albert St
Collect parcel from 8 Albert St
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