FMO ES for MFIs PartB Field Guide

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    Socialand EnvironmentalField Guide

    for Micro Finance Institutions

    Working with Clients on the Social and Environmental Aspects of Microfinance

    PART B: FIELD GUIDE

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    Sector factsheets

    Sector Factsheets are available for all 24 sectors mentioned in the previous section. Incase factsheets are missing or sectors that are important a particular MFI they need tobe developed. Other factsheets can serve as the basis here. In case the factsheets donot include factors that are important for the business of a particular MFI, modificationsneed to be made.

    In this Field guide, factsheets are included for the following activities / sectors:

    A1 Crop growing A2 Animal Husbandry A3 Fishery S1 Shop/Retail/Market S2 Restaurant/Tea Stall S3 Tourism

    S4 Healthcare S5 Transportation S6 Wholesale Trade P1 Handicrafts P2 Leather Tanning P3 Brick/Tile P4 Metalworking / Electroplating P5 Painting & printing

    P6 Auto/Motor repair P7 Wood/metal Processing P8 Charcoal production P9 Garments production P10 Textile Dying P11 Ceramics,Pottery,Glazing P12 Glass manufacturing P13 Mining P14 Forestry

    P15 Food processing

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    In the overview below, the content and lay-out of the factsheets is being explained.

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    '' indicates when a risk is

    possible, but not probable,

    'x' indicates when in a sectorthere is a relevant risk

    possibility Environment

    HealthandSafety

    Labour

    Cropgrowing

    Animalhusbandry

    Fishery

    Shop/Retail/Market

    Stall

    Restaurant/TeaStall

    Tourism

    Healthcare

    Transportation

    WholesaleTrade

    Handicrafts

    Leathertanning

    Brick/tilemanufacturing

    Metalworking&

    Electroplating

    Painting&Printing

    Auto/Motorrepair

    Wood/metalProcessing&

    Finishing

    CharcoalProduction

    Garmentsproduction

    Textiledying

    Ceramics,Pottery,

    Glazing

    GlassManufacturing

    Mining

    Forestry

    FoodProcessing

    .. when the Client is A1 A2 A3 S1 S2 S3 S4 S5 S6 P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13 P14 P15

    using (a) machine(s)[E] [H&S]

    x x x x x x x x x using

    chemicals/paint/solvents/lubricants/pesticides/fertilizers [H&S]

    x x x x x x x x x

    employing children[L]

    x x x x x x x x x x x

    working in bad conditions[H&S] [L] x x x x x x x x x x x x x

    disposing of organic /production / chemical waste [E] [H&S]

    x x x x x x x x x

    causing emissions to air[E] [H&S]

    x x x x x

    polluting water[E] [H&S]

    x x x x x x x x

    processing food[H&S]

    x x x

    clearing forest for land

    cultivation [E]x x x x

    extracting clay or minerals[E]

    x x x

    catching fish[E]

    x

    keeping animals[H&S]

    x

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    A2 Agriculture Animal Husbandry

    O B S E R V EO B S E R V EO B S E R V EO B S E R V EThe Client is AAAA NNNN AAAA LLLL YYYY SSSS EEEEThere is a risk if D I S C U S SD I S C U S SD I S C U S SD I S C U S SWhat is important S U G G E S TS U G G E S TS U G G E S TS U G G E S TSuggest the client to

    Background, relevant legislation, minimal requirements Solutions, tips, further information

    - ILO Conventions 138 and 182- No waste(water)disposal without permit- Dont install diesel generator sets without approval certificate- Have MSDS available when working with chemicals

    - Farmers should use pesticides that are permitted.- Farmers should consider to carry out integrated pest management (biological physical chemical)- Fix leaks promptly Dripping joints can waste over 76 liters of water a day- In case there is no waste disposal facility: Contact (alone or in collaboration with other entrepreneurs) local

    council and ask for improved public service

    keeping animals [H&S] Animals are kept near eating / sleeping Animals can spread diseases Keep animals in a separate area

    clearing forest for landcultivation

    [E] Forest is managed unsustainable (illegaland/or without reforestation plan)

    Deforestation, if not performed carefully andin a sustainable way causes land erosionand degradation, and eventually mud

    streams and water floods

    Agree only on permitted and sustainable forms ofuse of pristine land

    employing children [L] Children are being employed Children should receive education, propernutrition and health care. They should beprotected from abuse and discrimination,able to play and enjoy their childhood

    Have children help with light duties only Only outside school hours and pupils must have

    time and designated place to do homework Children do not operate hazardous machines

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    A3 Agriculture - Fishery

    O B S E R V EO B S E R V EO B S E R V EO B S E R V EThe Client is AAAA NNNN AAAA LLLL YYYY SSSS EEEEThere is a risk if D I S C U S SD I S C U S SD I S C U S SD I S C U S SWhat is important S U G G E S TS U G G E S TS U G G E S TS U G G E S TSuggest the client to

    Background, relevant legislation, minimal requirements Solutions, tips, further information

    - ILO Conventions 138 and 182- No waste(water)disposal without permit- Have MSDS available when working with chemicals

    - Use only pesticides that are permitted.- Consider to carry out integrated pest management (biological physical chemical)

    catching fish [E] illegal fishing methods are being practiced Fishing with explosives, chemicals and/orillegal methods leads to useless killing ofextra (small) fish and other marine flora andfauna

    Imported species can harm the regionalecosystem (e.g. predators, pests)

    Support sustainable forms of fishery Only use nets and fishing methods that keep small

    fish and extra catch alive and healthy Use species of origin, or keep foreign species

    strictly separate Observe fishery regulations, such as closed

    seasons Report any changes in fish stocks and marine

    habitat to authorities employing children [L] Children are being employed Children should receive education, proper

    nutrition and health care. They should beprotected from abuse and discrimination,able to play and enjoy their childhood

    Have children help with light duties only Only outside school hours and pupils must have

    time and designated place to do homework Children do not operate hazardous machines

    using chemicals/pesticides/explosifs

    [H&S] No protective equipment andsafeguards are available to workers (masks,goggles, gloves, overalls)[H&S] No material safety data sheets (orother safety leaflets) are available

    Preventing contact with acids, pigments,solvents diminishes skin irritation, chroniclung disease

    Material Safety Data Sheets keep youinformed about use and safety aspects ofchemicals

    Do not over-use chemicals Make protective equipment and safeguards

    available to workers (masks, goggles, gloves,overalls)

    Have material safety data sheets available Establish contingency plans for accidents Have fire fighting equipmentand first aid kit

    available

    Back to top

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    S1 Service Shop / Retail / Market Stall

    OOOO B S E R V EB S E R V EB S E R V EB S E R V EThe Client is AAAA NNNN AAAA LLLL YYYY SSSS EEEEThere is a risk if D I S C U S SD I S C U S SD I S C U S SD I S C U S SWhat is important S U G G E S TS U G G E S TS U G G E S TS U G G E S TSuggest the client to

    Background, relevant legislation, minimal requirements Solutions, tips, further information

    - ILO Conventions 138 and 182- No waste(water)disposal without permit- Dont install diesel generator sets without approval certificate- Have MSDS available when working with chemicals

    - Fix leaks promptly Dripping joints can waste over 76 liters of water a day- In case there is no waste disposal facility: Contact (alone or in collaboration with other entrepeneurs) local

    council and ask for improved public service

    employing children [L] Children are being employed Children should receive education, propernutrition and health care. They should beprotected from abuse and discrimination,able to play and enjoy their childhood

    Have children help with light duties only Only outside school hours and pupils must have

    time and designated place to do homework Children do not operate hazardous machines

    processing food [H&S] perishable ingredients (especiallymeat, poultry and fish) are not kept fresh andcool[H&S] basic hygienic practices are not

    enforced (washing hands, clean tools, cleanwater)

    A clean workspace prevents from diseasesand germs

    Clean, uncontaminated food is healthy andprevents serious illness and is thus

    protecting your clients (= business)

    Keep the working area clean Wash hands and tools at all times Use clean water only Have first aid kit available

    disposing of organic /production / chemical waste

    [E] [H&S] Waste is lying around and/or notproperly disposed of

    Proper disposal of waste prevents attractionof pests, vermin, rodents or parasites andintoxication of soil and water

    Organic waste can be re-used as fertilizer oranimal fodder

    Dispose via community service in stead of burning Have dustbins available; waste lying around

    attracts even more waste Sell waste/scrap to recycling companies

    Back to top

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    S2 Service Restaurant / Tea Stall

    O B S E R V EO B S E R V EO B S E R V EO B S E R V EThe Client is AAAA NNNN AAAA LLLL YYYY SSSS EEEEThere is a risk if D I S C UD I S C UD I S C UD I S C U S SS SS SS SWhat is important S U G G E S TS U G G E S TS U G G E S TS U G G E S TSuggest the client to

    Background, relevant legislation, minimal requirements Solutions, tips, further information

    - ILO Conventions 138 and 182- No waste(water)disposal without permit- Dont install diesel generator sets without approval certificate- Have MSDS available when working with chemicals

    - Fix leaks promptly Dripping joints can waste over 76 liters of water a day- In case there is no waste disposal facility: Contact (alone or in collaboration with other entrepreneurs) local

    council and ask for improved public service

    employing children [L] Children are being employed Children should receive education, propernutrition and health care. They should beprotected from abuse and discrimination,able to play and enjoy their childhood

    Have children help with light duties only Only outside school hours and pupils must have

    time and designated place to do homework Children do not operate hazardous machines

    processing food [H&S] perishable ingredients (especiallymeat, poultry and fish) are not kept fresh andcool[H&S] basic hygienic practices are notenforced (washing hands, clean tools, clean

    water)

    A clean workspace prevents from diseasesand germs

    Clean, uncontaminated food is healthy andprevents serious illness and is thusprotecting your clients (= business)

    Keep the working area clean Wash hands and tools at all times Use clean water only Have first aid kit available

    disposing of organic /production / chemical waste

    [E] [H&S] Waste is lying around and/or notproperly disposed of

    Proper disposal of waste prevents attractionof pests, vermin, rodents or parasites andintoxication of soil and water

    Organic waste can be re-used as fertilizer oranimal fodder

    Dispose via community service in stead of burning Have dustbins available; waste lying around

    attracts even more waste Sell waste/scrap to recycling companies

    Back to top

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    S3 Service - Tourism

    O B S E R V EO B S E R V EO B S E R V EO B S E R V EThe Client is AAAA NNNN AAAA LLLL YYYY SSSS EEEEThere is a risk if D I S C U S SD I S C U S SD I S C U S SD I S C U S SWhat is important S U G G E S TS U G G E S TS U G G E S TS U G G E S TSuggest the client to

    Background, relevant legislation, minimal requirements Solutions, tips, further information

    - ILO Conventions 138 and 182- No waste(water)disposal without permit- Dont install diesel generator sets without approval certificate

    - In case there is no waste disposal facility: Contact (alone or in collaboration with other entrepreneurs) localcouncil and ask for improved public service

    employing children [L] Children are being employed Children should receive education, propernutrition and health care. They should beprotected from abuse and discrimination,able to play and enjoy their childhood

    Have children help with light duties only Only outside school hours and pupils must have

    time and designated place to do homework Children do not operate hazardous machines

    working in badconditions

    [L] There are no clear agreements withemployees: they cannot claim their rights[L] There is an unsafe working environmentpotentially leading to stress (aggression,discrimination, sexual violence)

    Clear agreements with employees shouldbe in place, protecting their rights

    Working in a unsafe environment (noaggression, discrimination, (sexual)violence) prevents from stress

    Vulnerable groups (children/women) do not work indangerous areas

    Establish contingency plans for accidents

    Back to top

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    S4 Service - Healthcare

    O B S E R V EO B S E R V EO B S E R V EO B S E R V EThe Client is AAAA NNNN AAAA LLLL YYYY SSSS EEEEThere is a risk if D I S C U S SD I S C U S SD I S C U S SD I S C U S SWhat is important S U G G E S TS U G G E S TS U G G E S TS U G G E S TSuggest the client to

    Background, relevant legislation, minimal requirements Solutions, tips, further information

    - ILO Conventions 138 and 182- No waste(water)disposal without permit- without permit (e.g. Prevention and Control of Pollution Act, 1974)- Dont install diesel generator sets without approval certificate- Have MSDS available when working with chemicals

    - Fix leaks promptly Dripping joints can waste over 76 liters of water a day- In case there is no waste disposal facility: Contact (alone or in collaboration with other entrepeneurs) local

    council and ask for improved public service

    usingchemicals/pharmaceutical

    substances

    [H&S] No protective equipment andsafeguards are available to workers (masks,goggles, gloves, overalls)[H&S] No material safety data sheets (orother safety leaflets) are available

    Preventing contact with acids, pigments,solvents diminishes skin irritation, chroniclung disease

    Material Safety Data Sheets keep youinformed about use and safety aspects ofchemicals

    Do not over-use chemicals Make protective equipment and safeguards

    available to workers (masks, goggles, gloves,overalls)

    Have material safety data sheets available Establish contingency plans for accidents Have fire fighting equipment and first aid kit

    available

    disposing of organic /production / chemical waste

    [E] [H&S] Waste is lying around and/or notproperly disposed of

    Proper disposal of waste prevents attractionof pests, vermin, rodents or parasites and

    intoxication of soil and water

    Organic waste can be re-used as fertilizer oranimal fodder

    Dispose via community service in stead of burning Have dustbins available; waste lying around

    attracts even more waste Sell waste/scrap to recycling companies

    Back to top

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    S5 Service - Transportation

    O B S E R V EO B S E R V EO B S E R V EO B S E R V EThe Client is AAAA NNNN AAAA LLLL YYYY SSSS EEEEThere is a risk if D I S C U S SD I S C U S SD I S C U S SD I S C U S SWhat is important S U G G E S TS U G G E S TS U G G E S TS U G G E S TSuggest the client to

    Background, relevant legislation, minimal requirements Solutions, tips, further information

    - Dont install diesel generator sets without approval certificate- Drivers should have license and be permitted to drive

    - In case there is no waste disposal facility: Contact (alone or in collaboration with other entrepeneurs) localcouncil and ask for improved public service

    using (a) machine(s) [H&S] Machines look unsafe, ill maintained,have dangerous parts[H&S] No safeguards are available and/orused when necessary[E] Leakages, disposals, liquid waste orwastewater drains to stream/river/pond/soil

    Well maintained machines are safe, notdangerous and cheaper in use

    Operating a machine with propersafeguards prevents accidents

    Machines can leak oil/lubricants and thatwill spoil drinking water

    Malfunctioning Electricity is dangerous andcreate fallout

    Position machines on a safe spot and coverdangerous moving parts

    Take up maintenance routine, follow strictmaintenance and lubrication practices for themoving parts of equipment

    Keep machines in good shape and clean Experience operators only Provide and use safeguards (goggles, gloves,

    mask) Re-use scrap / disposals Stop leakages

    Stop draining liquid waste Establish contingency plans for accidents Have fire fighting equipment and first aid kit

    available

    causing emissions to air [E] [H&S] Smoke / exhaust gas is beingproduced and emitted while no filters arebeing used

    Using filters and proper chimneys preventsnearby residents from contact withcontaminated gases

    Reducing air emissions prevents globalwarming (CO2 emission)

    Reduce unnecessary burning Maintain burners and adjust them well Use clean fuel, Use filters, Use chimneys Use closed heating / burning systems Re-use heat (energy)

    Back to top

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    S6 Service Wholesale Trade

    O B S E R V EO B S E R V EO B S E R V EO B S E R V EThe Client is AAAA NNNN AAAA LLLL YYYY SSSS EEEEThere is a risk if D I S C U S SD I S C U S SD I S C U S SD I S C U S SWhat is important SSSS U G G E S TU G G E S TU G G E S TU G G E S TSuggest the client to

    Background, relevant legislation, minimal requirements Solutions, tips, further information

    - Dont install diesel generator sets without approval certificate- Have MSDS available when working with chemicals- Client should have proper trade licenses

    - In case there is no waste disposal facility: Contact (alone or in collaboration with other entrepeneurs) localcouncil and ask for improved public service

    disposing of organic /production / chemical waste

    [E] [H&S] Waste is lying around and/or notproperly disposed of

    Proper disposal of waste prevents attractionof pests, vermin, rodents or parasites andintoxication of soil and water

    Organic waste can be re-used as fertilizer oranimal fodder

    Dispose via community service in stead of burning Have dustbins available; waste lying around

    attracts even more waste Sell waste/scrap to recycling companies

    working in badconditions

    [H&S] Work takes place in unventilated space[H&S] Workers are exposed to dust, noise,vibration[L] There are no clear agreements withemployees: they cannot claim their rights

    Clean air and clear sight working conditionsprevent from chronic illness

    Clear agreements with employees shouldbe in place, protecting their rights

    Make agreements with workers about acceptableworking hours

    Ventilate Provide masks and ear plugs Make use of natural light (in other cases: arrange

    proper artificial/electric lighting) Vulnerable groups (children/women) do not work in

    dangerous areas Establish contingency plans for accidents Have fire fighting equipment and first aid kit

    available

    Back to top

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    P8 Production Charcoal production

    O B S E R V EO B S E R V EO B S E R V EO B S E R V EThe Client is AAAA NNNN AAAA LLLL YYYY SSSS EEEEThere is a risk if D I S C U S SD I S C U S SD I S C U S SD I S C U S SWhat is important S U G G E S TS U G G E S TS U G G E S TS U G G E S TSuggest the client to

    Background, relevant legislation, minimal requirements Solutions, tips, further information

    - Dont install diesel generator sets without approval certificate - In case there is no waste disposal facility: Contact (alone or in collaboration with other entrepreneurs) localcouncil and ask for improved public service

    clearing forest [E] Forest is managed unsustainable (illegaland/or without reforestation plan)

    Deforestation, if not performed carefully andin a sustainable way causes land erosionand degradation, and eventually mudstreams and water floods

    Agree only on permitted and sustainable forms ofuse of pristine land

    Apply reforestation: plant new trees

    causing emissions to air [E] [H&S] Smoke / exhaust gas is beingproduced and emitted while no filters arebeing used

    Using filters and proper chimneys preventsnearby residents from contact withcontaminated gases

    Reducing air emissions prevents globalwarming (CO2 emission)

    Reduce unnecessary burning Maintain burners and adjust them well Use clean fuel, Use filters, Use chimneys Use closed heating / burning systems Re-use heat (energy)

    working in badconditions

    [H&S] Work takes place in unventilated space[H&S] Workers are exposed to smoke, dust

    Clean air working conditions prevent fromchronic illness

    Make agreements with workers about acceptableworking hours

    Ventilate Provide masks Vulnerable groups (children/women) do not work in

    dangerous areas Establish contingency plans for accidents Have fire fighting equipment and first aid kit

    available

    Back to top

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    P14 Production Forestry

    O B S E R V EO B S E R V EO B S E R V EO B S E R V EThe Client is AAAA NNNN AAAA LLLL YYYY SSSS EEEEThere is a risk if D I S C U S SD I S C U S SD I S C U S SD I S C U S SWhat is important S U G G E S TS U G G E S TS U G G E S TS U G G E S TSuggest the client to

    Background, relevant legislation, minimal requirements Solutions, tips, further information

    - Dont install diesel generator sets without approval certificate - In case there is no waste disposal facility: Contact (alone or in collaboration with other entrepeneurs) localcouncil and ask for improved public service

    clearing forest [E] Forest is managed unsustainable (illegaland/or without reforestation plan)

    Deforestation, if not performed carefully andin a sustainable way causes land erosionand degradation, and eventually mudstreams and water floods

    Agree only on permitted and sustainable forms ofuse of pristine land

    Apply reforestation: plant new trees

    using (a) machine(s) [H&S] Machines look unsafe, ill maintained,have dangerous parts[H&S] No safeguards are available and/orused when necessary[E] Leakages, disposals, liquid waste or

    wastewater drains to stream/river/pond/soil

    Well maintained machines are safe, notdangerous and cheaper in use

    Operating a machine with propersafeguards prevents accidents

    Machines can leak oil/lubricants and that

    will spoil drinking water Malfunctioning Electricity is dangerous and

    create fallout

    Position machines on a safe spot and coverdangerous moving parts

    Take up maintenance routine, follow strictmaintenance and lubrication practices for themoving parts of equipment

    Keep machines in good shape and clean Experience operators only Provide and use safeguards (goggles, gloves,

    mask) Re-use scrap / disposals Stop leakages Stop draining liquid waste Establish contingency plans for accidents Have fire fighting equipment and first aid kit

    available

    Back to top

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    P... Production

    O B S E R V EO B S E R V EO B S E R V EO B S E R V EThe Client is AAAA NNNN AAAA LLLL YYYY SSSS EEEEThere is a risk if D I S C U S SD I S C U S SD I S C U S SD I S C U S SWhat is important S U G G E S TS U G G E S TS U G G E S TS U G G E S TSuggest the client to