FME Extensions - Magento · 2017-11-06 · FME Extensions Price Match 2 User Guide Intended...

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FME Extensions Price Match User Guide - Version 1.0 http://www.fmeextensions.com [email protected]

Transcript of FME Extensions - Magento · 2017-11-06 · FME Extensions Price Match 2 User Guide Intended...

Page 1: FME Extensions - Magento · 2017-11-06 · FME Extensions Price Match 2 User Guide Intended Audience The content of this document is designed to facilitate the users -managers, supervisors

FME Extensions

Price Match

User Guide - Version 1.0

http://www.fmeextensions.com

[email protected]

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Intended Audience The content of this document is designed to facilitate the users -managers, supervisors and others of Price Match Extension for Magento. A step by step instruction has been added to this document to help users to install the extension on Magento. This extension will only work on Magento. As a safe practice, always backup your files and database before installing any extension on Magento. If you are looking for someone to install the extension we can do it for you as well. Just go to the following link and let support know the order id to expedite the installation process. Go to: http://www.fmeextensions.com/magento-extension-installation.html Once you have installed please see the User Guide to help you understand on how to use the extension to its full capacity. If you still have questions feel free to contact us on our website. If you have any custom requirements feel free to touch base with. Just email [email protected] with the description of the requirements and they will get back to you with estimates. For further help or support, feel free to reach us @ http://support.fmeextensions.com.

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Table of contents

I. Price Match – Extension

Intended Audience II. Table of contents III. Getting Started!

Overview IV. Extension Features V. User Guide VI. Disclaimer VII. Support VIII. Customization IX. Need a New Custom Extension?

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Getting Started!

Overview

Pricing is the key factor contributing to your product’s selling and

dominating the market. FME’s “Found a lower price? Tell us!”

Magento extension allows you to adopt the pricing strategy that will

be consistent and customer catching in the market. It allows you to

get notified by customers about lower pricing being offered on your

products somewhere else right on the product page. You can then

analyze and fine tune your prices to stop losing customers. With Tell

a Price version 2 you get plenty of other concrete features such as

Request a Price Quote, Reporting, Status Updates, Auto email

response to customers, fully customizable forms and much more.

Extension Features

Customers are able to send the request as an email with all the required information.

The request will be an Ajax based. That saves the reloading time.

Customer will receive a 'Thank You' email the moment he/she will send the request.

Create multiple rules and assign them with priorities.

Auto status update i.e. first time all the request will have 'New' status. If admin just views

a request its status will be updated to 'pending' which will remind the site owners that

they missed to reply them. When admin will send email reply to the request, its status

will be updated to 'Replied'. And email date/time will also be visible on that page

In the report management a price comparison is also done between the products current

price (even if special price) and the one customer sent. In case the customer sent zero

price or not sent or even entered with wrong format (i.e. instead of 50$ he sent $50) then

a message will be shown as “invalid price submitted”.

You can enable/disable auto email sent to customer on his request.

You can theme the frontend form with your desired colors or according to your store, the

color pickers are provided for this purpose in the configurations.

Choose the logo for your form. (Logo will appear in the left corner at the bottom of the

form).

Attract and retain your customers with this excellent customer oriented service.

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User Guide

After installation of module, make sure the setup is upgraded and static-contents are deployed. Login

to admin panel and flush you Magento cache storage.

I. How to Add/Manage Price Matches:

Step 1 – Frontend: At the frontend open any product, here you will find the link “Price Match ? tell us”. Click on the link

to open the form.

Step 2 – Fill the Rule Information:

Here you will have to fill your information. For the purpose of this demo we have added the following

information.

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Step 3 – Go to View Requests:

At the backend go to “View Requests”, you can go there from Admin Panel > FME Extensions > Tell a

Price. Here click on your previously submitted entry.

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Step 3 – Manage Requests:

Now at the backend you will find all your pricing information.

II. How to Configure the Extension:

At the backend, go to “Configurations”, you can go there from Admin Panel > FME Extensions > Tell a

Price. Here you will have access to the following configurations:

Tell A Price:

1. Enable Tell A Price

2. Enable Price Match Link

3. Enable Quote Price Link

4. Enter the Label for Price Match: This will be shown as frontend link

5. Enter The Label For Quote Request: This will be shown as frontend link

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Email Options:

1. Send Emails To

2. Email Sender

3. Email Template

Configure Required Fields:

Select Which Information’s Are Must Require From The Customers While Sending Emails

1. Customer's Telephone

2. Competitor URL

3. Competitor Price

4. Message

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Reply To Customer:

1. Reply To Customer

2. Subject: Enter The Subject Of The Email

3. Message: Enter The Body Of The Email

4. Email Template

Theming Options:

1. Text Color

2. Background Color

3. Button Color

4. Button Text Color

5. Text Field BG Color

6. Inner Field Text Color

7. Middle Area BG Color

8. Middle Area Text Color

9. heading Text Color

10. Loading Image: Image will be used for ajax loading instead of text

11. Upload Logo: Upload logo for the form.

12. Close Sign Image: Upload image for the close sign.

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Disclaimer

It is highly recommended to backup your server files and database

before installing this module.

No responsibility will be taken for any adverse effects occurring

during installation.

It is recommended you install on a test server initially to carry out

your own testing.

Support

You can also find Step by Step guide on this extension by visiting

Price Match product page on our website. If you need more

information or have any questions or problems, please refer to our

support helpdesk:

http://support.fmeextensions.com

You can log a ticket and a support technician can assist you further.

If you are still struggling with your extension, submit a request via

[email protected]

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Customization

If you have requirements that are not covered by our extension and

you need to have our extension customized, feel free to email us with

detailed requirements at [email protected]

You can also fill out a Request for Quote form here and we can get back

to you with a quote: http://www.fmeextensions.com/quickrfq

Need a New Custom Extension?

We can build a new extension based on your custom requirements if

needed. Feel free to email us at [email protected]