FM Inspired - The Road Towards Buildings of the Future
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Transcript of FM Inspired - The Road Towards Buildings of the Future
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THE ROAD TOWARDS
BUILDINGS OF THE FUTURE
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Erik Jaspers Global Product Strategy & Innovation
Member of the Board of Trustees
Co-Chair of Knowledge mgt. Committee
Member of Research Committee
Leadership team of
Member of CAFM Workgroup Co-authored
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COMPANY VISION:
For Organizations that aim to optimize Workplaces, Services and Assets, Planon delivers innovative Software, proven Best Practices and Professional Services
that improve Workplace Experiences, Business Productivity and Cost Efficiency.
With our solutions we play a key role in the management of Buildings and Services for
Building Owners, Building Users and Services Providers..
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30+ year
Experience
Privately owned
2,000+Customers
100+Countries
2 mln.+Users
15%+Average
growth
620+Employees
20%+R&D
investment
24/7Support
A GLOBAL LEADER IN
WORKPLACE OPTIMIZATION
Offices in: Netherlands, Belgium, UK Germany, France, Austria, USA, Canada, Singapore, Hong Kong, India.
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Space & Workplace
Management
Real Estate
Management
Maintenance
Management
Integrated Services
Management
Sustainability
Management
SINGLE SOURCE OF TRUTH | INTEGRATED BY DESIGN | FAST RESULT
INNOVATIVE SOFTWARE
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EXPERIENCE
Shell
• 110 countries
• +150.000 users
• 7 languages
• 4 million orders per year
Cofely
• 15 countries
• 1,500 back office users
• 600 mobile users
• +500,000 self-service users
UniCredit
• 850 branches
• +1 million square meters
• 21,000 employees
• Full SAP integration
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A storm of new developments is transforming the way we do Business. Digital Business.
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VIEW ON TRENDS, GARTNER
The Digital Workplace
“A digital workplace enables new and more effective ways
of working, improves employee engagement and agility,
and exploits consumer-oriented styles and technologies”.
Picture: Deloitte
Nexus of Forces
Transforming
businesses to ‘Digital Businesses’.
Paper:
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TOWARDS THE FUTURE OF BUILDINGS
Internet Of ThingsVirtualization
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BUT – WHY, ACTUALLY?
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SETTING THE GOAL
Ref: Prof. Alexi Marmott, UCL London
: value
: 20
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GARTNER: TOP 10 PREDICTIONS (2015)
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VIRTUALIZATION
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BIM: VIRTUALIZING DESIGN & CONSTRUCTION.
TOWARDS OPERATIONS.
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BIM LEVEL 3 & LIFE CYCLE PROMISE
"The government will
develop the next digital
standard for the
construction sector –
Building Information
Modelling 3 – to save
owners of built assets
billions of pounds a year
in unnecessary costs,
and maintain the UK’s
global leadership in
digital construction."
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THE PHYSICAL AND THE VIRTUAL IN INTERACTIONS
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WORK, COLLABORATE = INTERACT
The ‘experience’ of an interaction (meeting)
and the quality / level of information exchange
is driven by
The number of human sensors engaged
and the ‘richness’ of their engagement.
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WORK, COLLABORATE = INTERACT
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MICROSOFT HOLOLENS
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‘HYBRID’ SPACES
VirtualPhysical
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IOT: INTERNET OF THINGS
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IOT: QUANTIFICATION & SMART
Collecting simple and undisputable Data
will allow us to understand actual behavior
of People and Things in Buildings.
And act on that.
IoT is not merely about connecting Things;
It is about using Data to create new Interactions
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ENABLING IOT
Simplicity
Scalability
Security
Speed
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USE, DEMAND, SHARING & HEALTH
Friction
level
Occupancy density
Availability
No-Show
Noise
Climate:
Temp
Humidity
CO2
NO2
Bio
Dust
…
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COMPLIANCE: HEALTH & WELLBEING
IFMA FMJ
January 2015
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EXPERIENCE
Demand
Supply
What if we the Workplaces?
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Service Calls
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SLA
Helpdesk
Resource
planning
Alarms
Mobile
Service Calls
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UNDESIRABLE EXCEPTION OR VALUED PRACTICE IN FM?
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CONDITION
Dynamics:
Just-In-Time
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‘CROSS – OVERS’: UNIQUE VALUE PROPOSITIONS
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ITTT: CROSS-OVERS CREATE ADDITIONAL VALUE
And add Quality Information
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ITTT: CROSS-OVERS CREATE ADDITIONAL VALUE
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ITTT: CROSS-OVERS CREATE ADDITIONAL VALUE
Alert: potential waste
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ITTT: CROSS-OVERS CREATE ADDITIONAL VALUE
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DEFINE ‘SMART’ …?
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INTERNET OF THINGS, QUANTIFICATION & SMART
Quantification:
Describe & adapt actual behavior
using simple data
Smart:
Predicting behavior
Prescribing response
Learning
Deep Neural Networks (DNN’s)
‘Machine Learning’, ‘Deep Learning’
Connected - Data
Sensing &
IoT Networking
(e.g. Lora)
Processing
Deterministic
Technologies: ITTT
If This Then That
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B2C DRIVES INNOVATION – B2B OFTEN ‘FOLLOWS’
Photo from IFMA Workplace Evolutionaries presentation, 2015
Image: around 1950
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SMART & LEARNING
Ref: Gartner, Tom Austin – Smart Machines See Major Breakthroughs After Decades of Failure
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PARADIGM SHIFT IN ENGINEERING
BIG DATA & Machine Learning (AI):
Accumulate & combine diverse data
to
Discover correlations, predict and prescribe responses
Data
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IWMS & IOT: NEW DIMENSION OF INTEGRATION
I
Cloud brokeringOrchestration
2WMS
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Diane Coles, Board of Directors, IFMA
It is easy to think ‘Out of the Box’
When you are not in it…
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PHYSICAL – VIRTUAL: EXPERIENCES & LEARNING
By Christine Woolsey, behavioral strategist, speaking at Worktech 2014 (San Francisco)
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Questions?
FMJ ‘Quantified Building Article: drop your card