Flow Thinking @ Ericsson 3G

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CAPITALS

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Flow ThinkinG @ Ericsson 3G

@erik_schon

#LKN14

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Flow Thinking: The Mental Leaps

Methods & Tools Resource Efficiency Scattered Experiences

Principles & Mindset Flow Efficiency Continuous Innovation

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ERIK SCHÖN @erik_schon

Co-creator of conditions

where people, teams

and organizations

grow

Proud member of the FlowFans

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Ericsson 3G: Facts & Figures

>40% Of all 3G traffic in Ericsson networks

10 R&D sites

1 800 people

We lead the mobile broadband industry

towards a networked lifestyle for everyone

#1 Mobile 3G networks

~100 Teams

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3G Network Overview

Radio Network

Controller

Radio Base

Station

Internet Telephone networks

Complex Network, Complex Product

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Why CHANGE?

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Our heritage: Improving The Waterfall for 30+ years …

2-3 year projects, 100 000-200 000 person hours

2010: Improvement potential questionable …

We must try something fundamentally different

System

Design

Test

System

Design

Test

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Flow

Visualization

Continuous Learning

Initial focus on

needs and direction

Inspiration from

Thought Leaders

Culture of thinking

for ourselves

Continuous Integration

“Kanban”

Scrum

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Principles & Mindset: Point to the destination

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XFT1

Release

Verification

Customers

Product

Management

Product

Owner

PPO

PPO

PPO

ScM

XFT2 ScM

XFT3 ScM

XFTn ScM

Main

software

branch

PPO Product Proxy Owner

XFT Cross Functional Team

ScM Scrum Master

Continuous

Integration

Product

Backlog

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EMpower people

Reduce lead-time to be more Responsive

Increase efficiency to enable more output

Build quality into our way of working

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Principles & Mindset: Small batches

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Improvements are Small experiments

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Methods & Tools

Resource Efficiency Scattered Experiences

Principles & Mindset

Flow Efficiency Continuous Innovation

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minimum 24 pt

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As long as

I’m busy …

What can I

start next?

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What is Lean? an operations strategy!

Flow Efficiency

Re

so

urc

e E

ffic

ien

cy

Low High

Lo

w

Hig

h

Prioritize continuous learning

Prioritize flow efficiency

Niklas Modig

Stockholm School of Economics

@LeanOnMyself

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Flow efficiency: Visualize end-to-end

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End-to-end Flow: Snapshot Visualization

44 [57] 57 [57] 9 [N/A]

53 18 20

WIP [limit]

30 [55]

0 4 0

Throughput

7 features per sprint

Queues

Removed

Pre-prestudy prestudy Development Launch

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0

50

100

150

200

250

300

Nu

mb

er

of

wo

rk ite

ms

Week

WMR features cumulative flow diagramG0 to G2

G0

2/3

G1

G2

Lead-time , autumn: -17%

Lead-time, spring

Reduced WIP

Starting WIP

WIP: -25%

End-to-End FLOW: trend Visualization

Pre-prestudy

prestudy Development Launch

Cumulative number of features

Time

Spring

2013

Autumn

2013

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End-to-enD Visualization Room

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Flow efficiency: In product & Process

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Flow and queues in TraffiC …

Source: Irene Karpiczenko-Wasem, http://www.flickr.com/photos/jungle-jill/1160447677/

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Don Reinertsen @DReinertsen

Ericsson: you already know this,

you use it in your products

every day!

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Configuring High Capacity in our product

Arrival Departure

Controlling arrival and departure ensures high capacity

in both product and product development

Radio Network

Controller

Radio Base

Station

Admission

Control

Congestion

Control

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Securing performance In our Product

Flow Efficiency

Re

so

urc

e E

ffic

ien

cy

Low High

Lo

w

Hig

h Performance

for many users

Performance

for few users

Functionality

for few users

First flow efficiency, then resource efficiency

in both product and product development

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Methods & Tools Resource Efficiency

Scattered Experiences

Principles & Mindset Flow Efficiency

Continuous Innovation

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Inspiration from the #1 Sports Car Company

Source: Peter Blackert, http://www.flickr.com/search/?w=29987108@N02&q=ferrari%20458%20italia%202010

The best Ferrari car

we have every produced

is the next one. Enzo Ferrari

Founder & CEO, 1898-1988

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Expectation: Plan for innovation

Time

Capability 100% capability

Planning with less than full utilization

creates environment for innovation

Capability at 70%

planned utilization

Innovation = value from ideas in product and product development

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Continuous improvements towards the vision

Small experiments

towards next target condition

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Q&A

Flow Thinking @ Ericsson 3G

Technology

Transcript of Flow Thinking @ Ericsson 3G