Flow communications customer presentation (jan 2017)

1Confidential | © 2016 Flow Communications

INTRODUCTION TO FLOW

Confidential | © 2016 Flow Communications 2

Agenda

MISSION STATEMENT

CUSTOMER POSITIONING VS BUSINESS DRIVERS

COMPANY OVERVIEW

CUSTOMER & VENDOR RELATIONSHIPS


Flow’s mission is to be the partner of “Choice”, delivering business efficiency to our customers through the provision of innovative solutions based upon leading and emerging technologies.

Flow Communications’ Mission Statement


COMPANY OVERVIEW


Principle focus on “Customer Experience” Proven track record Blue-chip Global Customers Bringing innovative technologies to market Delivering above and beyond customer expectation

Flow Communications’ Market Differentiation


What is different about Flow?

• In depth Technical Expertise & Experience of delivering complex networking, data centre and security projects

• Pragmatism and an understanding of our Client’s businesses is imperative

• Excellent & Agile Customer Service

• A trusted advisor who will always go the extra mile to support customers in good times and bad

• Working with Best of Breed & Emerging Technologies


Success built on 9 years of experience

£2.8m+Recurring Contracts Blue chip customer base

97%retention

Growth EBITDA 29%Revenue 83%Cash 55%

43%conversions


Directors

Nick Sonigra, Managing Director

Responsible for leading the board in the development of

the corporate culture, structure and strategy in order to achieve the

business plan objectives

Claire Seckington, Finance Director

Responsible for financial management and controls, legal and

corporate affairs

Nick Arthurs, Chief Technology

Officer

Responsible for strategic technology

leadership. Also responsible for project

and service delivery, consultancy services

and service management

Gary LloydCommercial

Director

Responsible for all Sales and Marketing

Activity to ensure Sales targets are achieved

Kevin Kearns, Non-Exec Director

Joined the Board of Flow in 2015 bringing

a wealth of entrepreneurial

experience


Key milestones – The first 9 years

2009 First major

customer Turnover £229k

2011 Hired Admin, Sales and

Technical support staff to support growth

Turnover £1.8m with EBITDA of £380k

2013 Further contract wins Turnover £4.3m with EBITDA of

£900k

2008 Flow founded

2010 Move to New Offices Hired Jon Feldman as

Account Director Turnover £1.6m

2012 Moved to New Offices Hired Nick Arthurs as

Chief Technology Officer Turnover £2.4m with

EBITDA of £400k

2014 Turnover £3.6m with EBITDA

of £860k

2015 Hired Claire Seckington as Finance

Director Completed PE buyout with Maven

Capital Turnover £6.2m with EBITDA of

£1.04m

2016 New Office Move Gary Lloyd joined as

Commercial Director Scaling the sales team

& Market offerings


CUSTOMER POSITIONING VS BUSINESS DRIVERS


Today’s Business Drivers

The worlds fastest growing Retailer but they hold NO STOCK

The worlds fastest growing Media Company

The worlds largest Hotel Groupbut they have NO BEDS

The worlds largest Taxi Firmbut they have NO TAXIs

Although they are alldependent upon highly“Secure Networks”


CIO CHALLENGE

2013 2014 2015 2016

Business Landscape

IT Budget Complexity User Expectation

Clo

se th

e G

ap


CIO CHALLENGE

2013 2014 2015 2016

Business Landscape

IT Budget Complexity User Expectation

Clo

se th

e G

apConverged IP Network

Flows’ Core Competence


CIO PRIORITIES – MARKET OPPORTUNITIES

Rank Priorities Within Flow’s offering1 BI/Analytics No2 Cloud Partial3 Mobility and Flexible Working Yes4 Digitization/Digital Marketing No5 Infrastructure & Data Centre Yes6 ERP No7 Security Yes8 Industry Specific Applications No9 CRM No10 Networking/Voice/Data Communication Yes

Gartner 2016


FLOW MARKET OFFERINGS

Converged IP Network

Smart Buildings

Hybrid Cloud

Business Security

Mobile Working

Global CPE

SDN

Under pinned by “Complete Managed Service”


TRUSTED IP PARTNER

Customer Centric

Vendor Agnostic

Leveraging Leading

Technology

Deliver Optimum Solution


CUSTOMER & VENDOR RELATIONSHIPS


Some of our customers

http://www.interxion.com/


Our Key Vendor Partners

https://www.secureauth.com/


NEXT STEPS

Engage with Flow

to “Scope” your “Solution”

NEXT STEPS

Flow communications customer presentation (jan 2017)

Technology

Transcript of Flow communications customer presentation (jan 2017)