Florida Safe Families Network - University of South...

1/16/2008 1

Florida Safe Families Network

Investigations and Services

2007-Florida Safe Families Network2

Introductions

•Use computer mostly for e-mail or to play solitaire

•Don’t have high-speed internet

•Slow on the keyboard

•Had own computer for years

•Can type fairly well- but look at the keys

•Have high speed internet connection

•Know how to download and save to disks

•Excellent on the keyboard

•Has a My-Space or facebook page

•Owns a flash drive- or knows what one is

•Don’t remember not owning a computer

•Same as flash drive

•Has used and understands FSFN


Cell phones off-unless

emergency No food or drinks

Check e-mail during breaks

Rules of the Road

Raise Your hand- if you are not “on the same

page”


Module 1: Welcome- Getting Started

Review Course Objectives and OutlineThe Mission of The Department and Family Safety ResponsibilitiesUnderstand the Benefits of FSFNBecome familiar with the FSFN Training Site

Topics


Course OutlineInvestigations and Services

Module 1: Welcome-Getting StartedModule 2: Desktop & Outliner FunctionsModule 3: SearchModule 4: Creating an InvestigationModule 5: Maintain Case and Person ManagementModule 6: Commencement and Investigation NotesModule 7: Creating the Initial Safety Assessment Module 8: Narrative/Case NotesModule 9: Placement: In-HomeModule 10: Placement: Out of HomeModule 11: Completing an In-Home InvestigationModule 12: Institutional Intakes / Special Conditions ReferralsModule 13: On Call & Supervisor Tasks Module 14: Medical/Mental Health DocumentationModule 15: Updating Work for Services Module 16: Services Case ClosureModule 17: Practice Activity & Wrap Up


Course OutlineInvestigations

Module 1: Welcome-Getting StartedModule 2: Desktop & Outliner FunctionsModule 3: SearchModule 4: Creating an InvestigationModule 5: Maintain Case and Person ManagementModule 6: Commencement and Investigation NotesModule 7: Creating the Initial Safety Assessment Module 9: Placement: In-HomeModule 10: Placement: Out of HomeModule 11: Completing an In-Home InvestigationModule 12: Institutional Intakes/ Special Conditions ReferralsModule 13: On Call & Supervisor Tasks Module 17: Practice Activity & Wrap Up


Course OutlineServices

Module 1: Welcome-Getting StartedModule 2: Desktop & Outliner FunctionsModule 3: SearchModule 5: Maintain Case and Person ManagementModule 8: Narrative/Case NotesModule 9: Placement: In-HomeModule 10: Placement: Out of HomeModule 14: Medical/Mental Health DocumentationModule 15: Updating Work for ServicesModule 16: Services Case ClosureModule 17: Practice Activity & Wrap Up


Department Mission

Protect the Vulnerable, Promote Strong and Economically Self-Sufficient Families, and

Advance Personal and Family Recovery and Resiliency


Office of Family Safety Responsibility Functions

Maintain Abuse HotlineMaintain statewide Information SystemLead agency contract managementQuality assurance / regulatory compliance


Benefits of FSFN

Increased timeliness of Investigations. Decreased incidence of child abuse and neglect. Shortened time to achieve reunification or adoption goals. Decreased recurrence of maltreatment.Increased timeliness of payments to foster parents.


FSFN Mission

Florida FSFN creates a system that both meets the needs of child welfare services staff, and enables Florida workers to spend less time at their desks and more time working with adults, families and children.


To Access the FSFN Site

http://fsfn.dcf.state.fl.us


Module 2 :Desktop & Outliner Functions

FSFN TerminologyLog In to FSFNDesktop and Outliner Functions Create, View, Remove and Delete a Manual Tickler Automated Messages

Topics


Concept - Case

Case – In FSFN Case is the umbrella container of all Child Protection and Ongoing work.

MedicalIntake

Investigation Placements

Child Information

=

Provider

IntakeInvestigationMedical ProfileChild InformationPlacementsProviders

FSFN

Case


FSFN Terminology

Child Intake

Child InvestigationIn HomeInstitutionalSpecial Conditions Referrals

Child on ChildFoster CareParent in Need of AssistanceCaregiver Unavailable

Placement

Provider

Participants

Narrative

Worker


Security and PasswordMinimum 6 alpha/numeric charactersExpires in 45 daysCan not repeat previous passwordsAccount lockout occurs after 3 unsuccessful log-in attemptsOnly the Helpdesk can unlock the account and reset passwords(800)352-4771 or (850)487-9400


FSFN Messages and Links

FSFN messages are used for:Notification of system downtimeNotification of new application functionalityNotification of policy/program changes affecting users’ workAFCARS RemindersLinks to necessary or helpful information


Unit Messages and Links

Generated by supervisorsUnit-wide messages and announcementsDeadlinesAssignmentsMeetingsLinks to sites


TicklersThe worker’s Desktop contains an expando that lists all the open ticklers assigned to him or her. Ticklers are automatically presented to a worker upon logging into the system. The Ticklers expando is the first expando displayed in the worker’s Desktop, and is already expanded upon log-in. All ticklers assigned to the worker are displayed under this expando and grouped by the associated entity (Case or Provider).


Automated Messages

Some of the examples are:New case assignments, reassignmentand closuresPlacement end datesNew investigations in open casesNotifications when safety assessments are submitted to supervisor, 2nd party and returned to CPI

Workers will receive automated messages through their e-mail on different milestones for a case.


Module 3:Search

Search for a Case, Person, Provider and WorkerCustomize a searchView relevant information in the searchIdentify different search options

Topics


Search Tips

Use Name, Intake number, or person ID #Uncheck “date restricted” to search beyond 24 months ago.Use the * wildcard to broaden search to take in all possible spellings of a name.

Jones, J*Sm*, Mary


Module 4: Creating an Investigation

Accepting an IntakePulling & Printing PriorCreating an Investigation Shell

Topics


Module 5: Maintain Case/

Person Management

Changing a Case Name Updating Service Role Updating AddressPerson MergeUpdating Person InformationAdding a Case Participant

Topics:


Maintain Case Information

All CASES in FSFN will be named after the mother.

If no mother then use father. If no mother or father then use oldest child’s name.

Case address is the current address of the case name (mother).AFCARS: If person is a caregiver then: Enter DOB; ethnicity; gender; and race.


Service RolesPrimary Caregiver is a person who has assumed day to day responsibility for the care and supervision of the child; does not apply to babysittersSecondary Caregivers assume secondary day to day responsibility for the childRelatives/Non-Relative caregivers are Primary Caregivers during the period they provide supervision or a placement for the child.The case can have many active Primary Caregivers at one time.


Service Roles

The custodial parent’s role as primary is not end dated simply due to a removal episode

The custodial parent’s role as Primary Caregiver is only end dated upon Termination of Parental Rights.

A single parent must be a primary caregiver


Person ManagementAddress

Change the person address for each move made by a child and his/her caregiver.

Estimate address begin and end dates if they cannot be verified; use 01/01/YYYY format when the year is known, or if the month and year are known, use MM/01/YYYY.

When the phone/email “type” is emergency contact or neighbor, worker must enter the person’s name to whom the number belongs in the comments section along with the relationship.


Program DirectiveProfiles for Person Merge

Hotline SupervisorHotline AdministratorHotline Technical staffCI Unit SupervisorCPI SupervisorCPI Specialist L2Child Case SupervisorChild Case Specialist


Person Management

Person info must be kept up-to-date.If case is open, updates must be completed within 48 hrs. of information being known to the worker assigned to the case.


Person ManagementDemographics

Primary name should be the legal name verified by B.C., SSN, or court document.The primary name must match the name used on the document to verify the name in question.Search is required prior to changing the “Unknown Unknown” nameSSN - Primary should be used (when known) as the ID in order to avoid eligibility errors; other ID’s may be used in addition to SSN –Primary.


Person ManagementDemographics

DOB is the month, day, and year person was born; may be declared, or estimated; required for each person.

If using a Drivers License or Medicaid #, enter the first two letter standard postal abbreviation of the state that generated the ID.

If DOB not declared - estimate with 01/01/YYYY.

The client defines his/her race or ethnicity and that of his/her children.


Module 6: Commencement and

Investigative Notes

Add a Person to an InvestigationRemove a Person from an InvestigationCreate a Commencement Create a Case NoteViewing and Printing NotesAdding Maltreatment to the Investigation

Topics:


Program DirectiveCommencement

Commencement is the date and time the investigator attempted or achieved a face-to-face contact with the child victim by actually visiting the actual site where the victim was reportedly located. 65C-30.001(29)

Commencement must be recorded into FSFN within 24 hours of receipt of intake by the Hotline.


Narrative/Notes

Notes must be completed on any activity related to the case.Case notes cannot be deleted once saved, but they can be edited.Any worker can enter notes into cases not assigned to themAll handwritten case notes must be kept in the paper file.


Program DirectivesMaltreatments

During the investigation the CPI must add new maltreatments as they are discovered.The allegations/findings screen must be completed for any child victim added to the child investigation and must include a field allegation narrative.Maltreatments must be linked to each caregiverMaltreatments created by the Hotline cannot be deleted.


Program DirectivesMaltreatments

Allegation narratives must include:- who was involved; specify child/victims

and adult subjects- what occurred between victim and adult

subject- when the incident occurred and over

what span of time- where did it happen- how did it happen


Module 7: The Initial Safety Assessment

Create Initial In-home Safety Assessment Background History Adding Notifications Additional Actions neededSubmit for Supervisory ReviewPrinting the Safety AssessmentUpdating the Safety Assessment

Topics


4 TypesFSFN Assessments

1. Initial/Updated In-Home Safety Assessment

2. Initial/Updated Institutional Safety Assessment

3. Child On Child Assessment

4. Request for Assistance Assessment

Public Law 105-89 mandates that each state have a process in place by which safety is being assessed and documented.


Initial In-home Safety Assessment

16- Signs Of Present Danger #1-16

5- Child Vulnerability #17-21All Factors must be considered for each child

11- Protective Capacities #22-32Document any and all applicable factors for the Parent/Caregiver and implications for child safety


Program DirectivesProtective Capacities

CPI shall document:• strengths and concerns based upon their own

observations• collateral sources;• total number of prior intakes and services• patterns illustrated across intakes• common victims• the target children of the intakes (if applicable)

Must be completed on all adult subjects of the intake regardless of findings.


Program PolicySafety Actions

When safety factors call for safety action, then the CPI must document the actions taken, or if safety factors indicate that no action is needed then document “no action”.

An explanation is required for each action taken and it must document the date of the action and specific details.


Program PolicySafety Actions

If grounds for expedited Termination of Parental Rights exist, then make at least one choice.

Child removals require the addition of all biological and legal parents as participants in the Case


Background History

Criminal Records• Summary and Implication for Victim

Safety

Prior Intakes / Service Referrals• Summary and Implication for Victim

Safety


Program DirectivesBackground History:

Criminal Records

The CPI will document the request and the submission of criminal record checks from DJJ, FDLE (FCIC, Public Access Data), DOC, and local law enforcement; along with documentation of problems or delays.

Receipt of sealed or expunged criminal information received from FCIC cannot be documented in FSFN. This criminal information must be secured in a sealed envelope and placed in the paper file.



Criminal RecordsCriminal history information obtained from NCICmay NOT be recorded in the case notes. The actual information received cannot be replicated in FSFN, but must be secured in a sealed envelope in the paper file.

The analysis of information obtained and its implications for child safety and whether the records indicate a current threat to child safety must be documented by the CPI.


Contact / Notifications

Intakes alleging aggravated child abuse, sexual abuse, institutional abuse and abuse and neglect involving criminal conduct must be referred to Law Enforcement and the State Attorney.

Institutional intake requires notification to the local Florida advocacy within 48 hours of commencement.

Intakes that must receive a referral from the CPI to the CPT are referenced in Ch.39.303(2)(a-h).

“CPT Services Exception Report” must be documented in FSFN.

Review - Initial Response


Program PoliciesAdditional Actions

Additional Actions section is located in the options box. CPI must record actions deemed necessary to complete the assessment and ensure the safety of the child(ren). This is no longer mandatory but is desired.If further actions are necessary the supervisor must enter a date in the narrative box as to when these actions will be completed.


Program DirectivesSubmit Initial

In-home Safety AssessmentThe CPI must document a summary of the overall safety assessment based on the safety factors present and

how they interrelatethe safety actions taken and what information still needs to be gathered.

The complete paper record must be submitted with the initial In-Home Safety Assessment within 48 hours of the first victim being seen.


Program DirectivesOnsite Investigation

F.A.C. 29.003 (11) describes the criteria for Onsite InvestigationsOnsite Investigations require supervisor approvalDecision must be approved in writing and documented in FSFN


Program PolicySupervisory Review

Supervisor must provide an explanation if the documentation is insufficient in any of these review areas.Supervisor Review will be sent to the CPI within 24 hours of completion and will document what actions are needed.


Module 8: Narratives/Case Notes

Create a Case Note

Edit and Print Notes

Topics


Narrative/Notes

Notes must be completed on any activity related to the case.Case notes cannot be deleted once saved, but they can be edited.Any worker can enter notes into cases not assigned to them *All handwritten case notes must be kept in the paper file.


Narrative

Face to Face requires specific time contactAll notes require:

Selection of subject (at least one child)Start/End - Dates/TimesText

The note type MUST specify “Home Visit-Child’s Current Residence” in order to receive credit for 30 day face-to-face client contacts.


Module 9 :Placements/In Home

Create Living Arrangements

Create Interim Child Information

Topics


Narrative

Medical ProfileOngoingServices

Ongoing Pieces of Work

Placements


Placements

Living Arrangements = child has not been removed or has been reunified.

Out of Home Placement = Child has been removed from the home and placed.


Living Arrangement/Service Reason

Additional reasons can be entered as needed.Select all reasons for services that apply.Justification for additions or changes in Service Reason must be documented in the case notes.


Legal Status

Voluntary - no court involvement status is the date when the parent signs the placement or services agreement form.Shelter - court involvement status is the date the shelter petition is approved by the court.The begin date for “Temporary Custody to Department” legal status is the date the court enters an order placing child in the temporary custody of the Department, or the date the hearing was held, whichever is earlier.


Legal Status Adjudicated dependent legal statusbegin date is the date of the court enters an order of adjudication.

Adjudication pending status is the date the dependency petition is filed.

The begin date for the “TPR Obtained Permanent Commitment” legal status is the date a court enters an order terminating parental rights of the parents.


LegalGoal

The Goal Date is established when the counselor and supervisor agree on a goal or when the court establishes the goal, whichever comes first.

Must be established within 30 days of removal or 30 days after the petition was filed if no removal or within 72 hours prior to the dispositional hearing (whichever is sooner).

The primary goal must be identified if two goals are active concurrently.


Legal Goal

If the court determines the case plan goal without there already being a goal established, the “goal date” is the date of the court hearing at which the goal was established.

Once a goal is established by the court, it can not be changed without court order.


Module 10 :Placements/Out of Home

Create Person Providers“Active Child”Document Removal of a ChildPlacement ApprovalsDocument Photos, Fingerprint, Birth Certificates, and AFCARS

Topics


Active Child

An active child is defined as a child who has either:

A Living ArrangementOR

An Out of Home Placement

If they are not in either one of these-they will not be included in reports


Out of Home Placement/ Provider

A placement is the substitute care setting in which a child resides during a removal episode.

When a child is placed with an approved relative or non-relative, the worker making the placement is to add the relative or non-relative provider as a placement provider.


Approved Providers

Protective Investigators and Services Counselors are required to create an approved provider whenever they make a relative or non-relative placement.Only approved providers should be added as case participants.Foster parents are not on the case participant list in FSFN! (unless they are the subject of an intake)


Out of Home Placement/ Removal

The Removal Date for Physical Removals is the date a child is removed from the custodial or legal parent and placed in out-of-home care.

The Removal Date for Constructive Removals is the date the shelter petition is approved by the court.

Caregiver Removed From - is the person from whom the child was legally removed

If the child has been abandoned the caregiver removed from would be “unknown, unknown”.



The Manner of Removal documents whether the child’s removal was Voluntary, Court Ordered or Temporary Physical Custody.

Manner of Removal remains the original voluntary date (historical data), even if subsequent court order is issued.

Placement Type will determine the placement setting.

ie: foster, shelter, group, relative, or non-relative home.


Out of Home Placement/ Primary Caregiver

Primary Caregiver is a person who has assumed day to day responsibility for the care and supervision of a child; does not apply to babysitters.Relatives/Non-Relative caregivers are Primary Caregivers during the period they provide a supervision or a placement for the child.The case must identify at least one Primary Caregiver.


Out of Home Placement/ Primary Caregiver

The custodial parent’s role as Primary Caregiver is not end dated simply due to a removal episode. It is only end dated upon Termination of Parental Rights.

Secondary Caregivers assume secondary day to day responsibility for the child; a single parent must be a primary caregiver; does not apply to babysitters.

Caregiver Structure refers to the type of family structure in place in the removal home at the time the child is removed.


Placement Approvals

All placements and changes in placement must go through the supervisory Approval process in FSFN.

Pending approvals will appear on the Supervisor’s desktop.



A removal episode ends when a discharge occurs by way of the Court resolving permanency or death of the child.

Examples of permanency being achieved include:Child is released from a removal episode into the parents custody.Case is closed with court and supervision is terminated or court orders case dismissed.Finalized adoptionChild ages out (18-23)


Out of Home Placement/ Provider

A child in a case must have a documented address for their current physical location

address must be kept up-to-date in the Person Management record.

AFCARS:Placement type Begin dateEnd dateEnd reasonNumber of placements.


Module 11: Completing an Investigation

Updating Background HistoryUpdating Basic TabAdding Final Roles and Updating Person Information Completing the Allegations/Findings of MaltreatmentInvestigative Summary / Recommend Disposition Complete Case Closure checklistSubmit for Supervisory ApprovalClosing an Investigation

Topics



Summary and Implication for Victim Safety

If the Background History indicates the potential for a current threat to child safety, then the Implication for Child Safety must clearly address this risk so that the Case Plan can address the efforts needed to eliminate the threat.


Program DirectivesAllegations / Findings of

Maltreatment• Must be completed for each child/victim for each

allegation of maltreatment within 45 days from receipt of intake.

• This applies to the original allegations and additional allegations added by the CPI.

• The findings will be based upon the degree to which the credible evidence supports or refutes the maltreatment(s).

• CPI must record the source of the credible evidence in the narrative.


Program DirectivesAllegations / Findings of Maltreatment Summary

• Each maltreatment recorded must have a finding of either verified, some indication, or no indicators.

• The findings will determine the final role for the adult subjects resulting in “Caregiver Responsible.”

• The analysis of evidence and updates will be documented in the Summary/Findings Implications for child safety text box.


Program DirectivesIncident Date

• The Incident Date refers to the most recent date the specific alleged maltreatment occurred or may have occurred, for each specific victim. This date can be estimated/approximated.

• The Incident Date should be the most recent date the specific maltreatment is known or estimated to have occurred (prior to the finding being entered).


Program DirectivesIncident Date

If the maltreatments for the Victim have Findings of “Verified,” which have been occurring continuously over time, such as neglect, enter the date the allegation was made that resulted in the intake being takenor the date the Investigator added the maltreatment to the intake.

If a date is not provided in the intake for the alleged maltreatment, enter the date the allegation was made that resulted in the intake being taken.


• Must be completed within 3 days of being submitted by the CPI.

• Must document whether the assessment of child safety and the findings of maltreatment support the resultant Investigative Summary.

• Must explain what areas have insufficient documentation and subsequently the determination is that the child investigation is NOT ready for closure.

Program DirectivesFinal Supervisor Review


Program DirectivesInvestigative Summary

• Must be completed within 30 days of the intake being received and submitted to the Supervisor along with the paper file.

• Must be completed on each child and services recommended.

• The Child Investigation will be closed by the Supervisor within 60 days of the intake being received regardless of the status of the judicial case.


• The Investigative Summary must be based upon an analysis of the safety factors, family strengths, prior intakes, services and background history for all subjects of the intake and the maltreatment findings.

• If there are no findings of abuse or neglect, but when supportive services are recommended select the appropriate service

Program DirectivesInvestigative Summary


Module 12: Institutional Intakes &

Special Conditions Referrals

Institutional Investigations4 Types of Special Conditions IntakesChild on Child Sexual Abuse ReferralFoster Care Referral

Topics


Program DirectiveInstitutional Investigation

Institutional investigations shall be commenced within the timeframes established by the central abuse hotline, pursuant to s. 39.201(5) F.S.



If the results of the investigation, including the nature of maltreatments, indicate a threat of harm to other children in the institutional employee’s own household, the protective investigator shall contact the Florida Abuse Hotline for the purpose of reporting the concerns to the hotline for screening.



For institutional intakes where the alleged caregiver responsible is not identified and the hotline has entered “unknown” as the alleged caregiver responsible, the investigator, upon completing a determination of verified findings, will record the name(s) of the employee(s) determined to be the alleged caregiver(s) responsible.

If the findings are not verified, but there is some indication a maltreatment has occurred, the employee(s) identity shall remain as “unknown.”



Notification

In instances of institutional intakes involving an institution exempt from licensing under s. 409.176, F.S. the protective investigator shall notify the Florida Association of Christian Child Caring Agencies (FACCCA).



All institutional intakes require that each child’s parent(s) or legal guardian(s) be notified of the receipt of the intake and the results of the investigation.

The investigator must discuss institutional intake findings with the child(ren), parent(s), or legal custodian(s).

Check your agency’s policies regarding institutional intakes.

Check with Zone/Region/District interagency protocol regarding institutional intakes involving DJJ.



For all institutional intakes, the investigator shall address the implications of the provider/institution’s prior history of compliance with corrective action recommendations or agreed upon safety plans as a result of prior.


Special Condition Referral: Four Types of Special

Conditions Intakes

Child on Child Sexual AbuseCaregiver UnavailableFoster Care ReferralParent In Need of Assistance


Foster Care Referral

Chapter 65C-29.006 requires that the licensing unit responsible for the licensing of the provider respond and resolve the foster care referral. However, circuits and CBCs have the flexibility to negotiate response responsibility, as agreed upon in the local services agreement.Special Conditions Intakes with the type of Foster Care Referrals will be assigned by the hotline based on the local Services agreement.


Child on Child Referral

The Child on Child Sexual Abuse Assessment is required to be completed within 7 days of the receipt of the Intake. A case plan or plan for closure should be developed within 30 days of the receipt of the intake.


Module 13:On Call and Supervisor Tasks

Transfer a CaseWorker AssignmentView an on-call scheduleCreate and View an Alert

Topics


Program DirectivesTransfers

• Child Investigations transfers require the receiving unit Supervisor to Accept or Reject the transfer within 5 calendar days.

• A request to transfer an Child Investigation must be initiated by a Supervisor and must be staffed with the receiving unit Supervisor. (Telephone staffings are acceptable)

• The receiving unit should be responsible for reassigning the case and investigation.

F.A.C. 65C-29.012



• Sending Unit Supervisor has 5 calendar days to provide the Receiving Unit with a hard copy of all documents that need to accompany the Child Investigation.

• When the Receiving Supervisor rejects the child Investigation they must document the reasons.

• Program Administrators must resolve disputes that occur during these staffings.



• On Judicial cases requiring a transfer of jurisdiction, the transfer Order must be issued before the Child Investigation can be transferred.

• Sending Unit must provide a copy of the Motion to Transfer to the receiving Unit.


On-Call Schedule

The On-Call Schedule provides each county in the state of Florida the ability to create a schedule of protective investigators to be on-call, ready to accept and investigate intakes of alleged child abuse.

The need for an on-call schedule is to provide the Florida Abuse Hotline a process for quickly contacting an investigator after normal operating hours, on weekends and during holidays.


Program DirectivesAlertsCreated by supervisors and managers.

Alerts:• Should be reviewed 10 days prior to expiration to

determine need for renewal• are renewable prior to 180 day expiration.• can have an expiration date later than the default

(180 days). • do not replace incident tracking system

Cases with active alerts can be closed -Best practice precludes closing a case with an active alert.


Module 14:Medical/Mental Health

Documentation

Document medical profileInput medications for childrenDocument mental health profile

Topics


Medical/Mental Health Profile

Medical ProfileMedicationsMental Health ProfileMedical History


Medical/Mental Health Profile

The department may take possession of the psychotropic medication and continue to provide it to the child until the shelter hearing if:

the psychotropic medication is in its original containerit is a current prescription for the childIf advised by licensed physician, the department shall request court authorization of continuation of medication

The department must inform parents or legal guardians that the drug is being administered. The child’s official departmental record must include:

reason parent’s authorization not obtainedwhy the psychotropic medication is necessary for the child’s well being.

Psychotropic Medications 39.407


Module 15: Updating Work for Services

Update Legal Status and GoalsEnd Date Placements and Removal EpisodesReview Adoption Factors

Topics


LegalGoal

When court approves a second goal different from the original goal, a new “goal” and “goal date” must be entered. The new goal date is date of the court hearing when new goal was established.

When goal is changed, Goal Outcome for previous goal must be entered.

Outcome date is date that the goal outcome was established as determined by the court or the worker with supervisor approval.


LegalGoal

Outcome – Goal achieved: Case plan goal achieved when the family has either partial compliance or full compliance with the tasks/objectives of the case plan.

Outcome - Goal not achieved: Case manager or court changes goal due to changed circumstances or inadequate progress.

Outcome - Goal changed: Court changes goal without a recommendation from the case manager and without a finding that family has not achieved goal.

AFCARS: Identify and list case goal.


Module 16: Case Closure - Services

Update Interim Child InformationUpdate Permanency Goal End a PlacementInitiate Case closure

Topics


Case ClosureTasks

Close/End Date all pieces of workUpdate all Maintain Case informationDe-activate participantsSubmit for closureWait for FSFN system response (next day)Submit for Supervisor Approval

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Practice Activity & Wrap Up

Module 17

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The End

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Break

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