Flooring Warranty Brochure - Prospec

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Peace of Mind Limited System Warranty for Interior Floors

Transcript of Flooring Warranty Brochure - Prospec

Page 1: Flooring Warranty Brochure - Prospec

Peace of Mind

Limited System Warrantyfor Interior Floors

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Limited System Warranty ProSpec® Joint Limited System Warranty With W.F. TaylorProSpec’s Limited System Warranty is the best option when it comes to your peace of mind. The quality and performance of the products make this warranty the only choice for worry-free results.

Properly Prepared Concrete Substrate

ProSpec Level Set®

Self-Leveling Underlayment

ProSpec Level SetPrimer Plus / Primer

ProSpec Moisture Guard Max*

Taylor AdhesiveProSpec Level Set Self-Leveling UnderlaymentProSpec Level Set Primer / Primer PlusProSpec Moisture Guard Max* Properly Prepared Concrete Substrate

VCT/Vinyl Sheet Goods/LVT

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5

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Approved Floor Coverings (over approved substrate)

Wood, VCT/Vinyl Sheet Goods, and Carpet**

Approved Substrate: Concrete

Wood

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1 2

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Carpet/Carpet Tile

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Taylor Approved AdhesivesVCT • 2033ClearThinSpreadTileAdhesive

• 2083Tuff-LokX-LinkVCTAdhesive

SheetGoods

• 2037FiberglassBackedSheetVinylPressureSensitiveAdhesive• MSPlusResilientFlooringAdhesive• 2091Tuff-GripTPSTransitionalPressureSensitiveVinyl&Rubber

FlooringAdhesive

Wood • 2071Tuff-LokX-LinkWoodFlooringAdhesive• MS-PlusWoodFlooringAdhesive

EngineeredWood

• 2020AcrylicCo-PolymerWoodFlooringAdhesive• 2071Tuff-LokX-LinkWoodFlooringAdhesive• MSPlusWoodFlooringAdhesive

LVT(plank)• 501SolventFreeEpoxyFlooringAdhesive• 2091Tuff-GripTPSVinyl&RubberFlooringAdhesive• MSPlusResilientFlooringAdhesive

Carpet

• 2055PerformancePlusFastTrackCarpetAdhesive• 2080TheLegendDual-PurposeCommercialGradeAdhesive• 2081Tuff-LokX-LinkCarpetAdhesive• 2085Pro-TacDual-PurposeAdhesive• 2100DeltaForceFastGrabCarpetAdhesive

CarpetTile • 2027PressureSensitiveAdhesive• 2082Tuff-LokX-LinkCarpetTileAdhesive

Rubber• 501SolventFreeEpoxyFlooringAdhesive• 2091Tuff-GripTPSVinyl&RubberFlooringAdhesive• MSPlusResilientFlooringAdhesive

15-Year System WarrantyMOISTUREMITIGATION* ProSpecMoistureGuardMax

PRIMING ProSpecLevelSetPrimerPlus/LevelSetPrimer

PREPARATION ProSpecLevelSet300orLevelSetLW-60

ADHESIVE TaylorAdhesive(see approved adhesives below)

10-Year System WarrantyPRIMING ProSpecLevelSetPrimerPlus/LevelSetPrimer

PREPARATION ProSpecLevelSet200

ADHESIVE TaylorAdhesive(see approved adhesives below)

5-Year System WarrantyPRIMING ProSpecLevelSetPrimerPlus/LevelSetPrimer

PREPARATION ProSpecLevelSet100orLevelSetDP3

ADHESIVE TaylorAdhesive(see approved adhesives below)

* When moisture mitigation is required, Moisture Guard Max must be used to qualify for the warranty. It must be used in conjunction with Level Set 300 and Level Set Primer Plus.

Contact ProSpec Technical Services for other approved Underlayments and Wear Toppings to provide the perfect base for decorative concrete and terrazzo finishes.

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FAQs

Warranty Information

ProSpec®andLevelSet®areregisteredtrademarksofBonsalAmerican,Inc.,anOldcastlecompany

BonsalAmerican•8201ArrowridgeBoulevard•Charlotte,NC28273Phone:1.800.334.0784•www.prospec.com

ThefollowingTermsandConditionsandSystemsRequirementsapplytoaLimitedSystemWarrantyforProSpec,aBonsalAmericanBrand,andW.F.TaylorBrandedProducts

TermsandConditionsSubject to the conditions and limitations in this document, Bonsal American, Inc. warrants to the original owner that the ProSpec and W.F. Taylor Co., Inc. products listed in this document will be free from manufacturing defects and will, with normal usage, perform in accordance with published specifications. For this warranty to apply, the products must be installed properly as part of the system in accordance with the respective companies most recently published specifications and industry standard guidelines.

SystemRequirementsThe following products must be used over an approved substrate for the System Warranty to apply. Bonsal American will not be responsible for system failures resulting from use over a damaged, defective or improperly prepared substrate and/or framing system. Concrete must conform to ACI 201. Concrete cannot have pre-existing cracks in the substrate or exhibit vertical plane differences. All installations must conform to the applicable ANSI standards and applicable building code requirements. Underlayments, selection and use of the moisture mitigation and applicable flooring adhesives products are dependent upon job requirements. It is the responsibility of the owner and/or installer to test and determine the suitability of the material for the intended use.

ExclusiveRemedyAs the sole and exclusive remedy for breach of this limited warranty, Bonsal American will repair and/or replace, at its discretion, the affected area of the system at a cost not to exceed the original square-foot cost of the portion of the system shown to be defective. Proof of original product purchase and installation costs may be required. Bonsal American will not pay for repair or replacement of any portion of the system that is not proven to be defective. Bonsal American cannot guarantee an exact match to the floor covering. In the event that the exclusive remedy fails, Bonsal American’s liability is limited to the dollar value, on a square-foot basis, of the original price of the portion of the system being replaced.

LimitationofRemedies&DamagesBonsal American is not responsible for structural failure or for workmanship that is not in accordance with the product specifications, applicable ANSI standards and applicable building code requirements. This warranty does not cover normal wear and tear or cracking due to structural movement, excessive deflection or other failures in the substrate or framing, including damage resulting from weather, topical water, fire and acts of God. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. BONSAL AMERICAN EXPRESSLY DISCLAIMS ANY OTHER WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES ARISING FROM SAMPLES OR ORAL STATEMENTS OR BY OPERATION OF LAW, STATUTE, COURSE OF DEALING, CUSTOM, TRADE OR OTHERWISE. BONSAL AMERICAN SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSSES DUE TO DELAYS OR DISRUPTIONS.

ClaimProceduresTo make a claim under this limited warranty, you must notify Bonsal American within 15 days after discovering any alleged system defect and before performing any repair work. You may be required to provide proof of product purchase and installation. Bonsal American, at its discretion, may require a job site inspection.

WhyhasProSpecpartneredwithW.F.TaylorCo.,Inc.forthiswarranty?W.F. Taylor is recognized as an industry leader in floor covering adhesives and ProSpec manufactures the best flooring preparation products on the market. Pairing two industry leaders to create this system warranty makes sense.

DoIhavetouseproductsfromProSpecandW.F.TaylortoqualifyfortheFloorSystemWarranty?Yes. ProSpec and Taylor products have been tested for compatibility and performance in a multitude of flooring applications.

DoIhavetouseeverytypeofproducttoqualifyforthewarranty,evenifIdon’tneedit?(e.g., Moisture Guard Max)No. The product listing simply covers the products that are included in each level of the system warranty. However, any installation is only as good as the evaluation and preparation that goes into it.

DoIhavetogetwarrantyapprovalfromProSpecandW.F.Taylor?This warranty program is administered by ProSpec and must be evaluated and approved prior to installation. Contact your local sales representative for a job-site inspection before and after job completion.

Contact your local sales representative for a job-site inspection before and after if warranty is involved.

Contact ProSpec Technical Services at 1.800.334.0784 for complete warranty details and application.