#FlipMyFunnel Austin - Vinay Bhagat, Shanel Vandergriff, & Russ Somers - How To Rise Above The...

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How To Rise Above The Competition By Channeling The Voice Of Your Customers FlipMyFunnel Festival Austin 2016

Transcript of #FlipMyFunnel Austin - Vinay Bhagat, Shanel Vandergriff, & Russ Somers - How To Rise Above The...

Page 1: #FlipMyFunnel Austin - Vinay Bhagat, Shanel Vandergriff, & Russ Somers  - How To Rise Above The Competition By Channeling The Voice Of Your Customers

How To Rise Above The Competition

By Channeling The Voice Of Your Customers

FlipMyFunnel Festival

Austin 2016

Page 2: #FlipMyFunnel Austin - Vinay Bhagat, Shanel Vandergriff, & Russ Somers  - How To Rise Above The Competition By Channeling The Voice Of Your Customers

Speakers

Vinay Bhagat

Founder & CEO

TrustRadius

Shanel Vandergriff

SVP Marketing

AlienVault

Russ Somers

VP Marketing

TrendKite

Page 3: #FlipMyFunnel Austin - Vinay Bhagat, Shanel Vandergriff, & Russ Somers  - How To Rise Above The Competition By Channeling The Voice Of Your Customers

More Scalable & Trusted than Case Studies

Page 4: #FlipMyFunnel Austin - Vinay Bhagat, Shanel Vandergriff, & Russ Somers  - How To Rise Above The Competition By Channeling The Voice Of Your Customers

Quality Matters

Custom questions lead customers to highlight

key differentiators

Page 5: #FlipMyFunnel Austin - Vinay Bhagat, Shanel Vandergriff, & Russ Somers  - How To Rise Above The Competition By Channeling The Voice Of Your Customers

Boost Demand

Page 6: #FlipMyFunnel Austin - Vinay Bhagat, Shanel Vandergriff, & Russ Somers  - How To Rise Above The Competition By Channeling The Voice Of Your Customers

Personalize Content

Page 7: #FlipMyFunnel Austin - Vinay Bhagat, Shanel Vandergriff, & Russ Somers  - How To Rise Above The Competition By Channeling The Voice Of Your Customers

Move Buyers closer to Opportunity Stage

Page 8: #FlipMyFunnel Austin - Vinay Bhagat, Shanel Vandergriff, & Russ Somers  - How To Rise Above The Competition By Channeling The Voice Of Your Customers

Increase Conversion

35% conversion lift

in pricing quote requests

43% conversion lift

in trial downloads

Page 9: #FlipMyFunnel Austin - Vinay Bhagat, Shanel Vandergriff, & Russ Somers  - How To Rise Above The Competition By Channeling The Voice Of Your Customers

Maximize Yield

26% conversion lift in demo requests

Increased time on page by 25%

Increased conversion rate

on PPC traffic by 14%

Page 10: #FlipMyFunnel Austin - Vinay Bhagat, Shanel Vandergriff, & Russ Somers  - How To Rise Above The Competition By Channeling The Voice Of Your Customers

Enable Sales Reps

Second most popular content on sales portal

Page 11: #FlipMyFunnel Austin - Vinay Bhagat, Shanel Vandergriff, & Russ Somers  - How To Rise Above The Competition By Channeling The Voice Of Your Customers

Accelerate Deal Cycles

Customer reviews used in emails for:

– Objection handling

– Competitive response

Page 12: #FlipMyFunnel Austin - Vinay Bhagat, Shanel Vandergriff, & Russ Somers  - How To Rise Above The Competition By Channeling The Voice Of Your Customers

Q&A

Vinay Bhagat

Founder & CEO

TrustRadius

Shanel Vandergriff

SVP Marketing

AlienVault

Russ Somers

VP Marketing

TrendKite