User Guide

FlexDockDX1, DX2, DX4

DisclaimerHoneywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.

HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. HII disclaims all responsibility for the selec-tion and use of software and/or hardware to achieve intended results.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this doc-ument may be photocopied, reproduced, or translated into another language without the prior written consent of HII.

Copyright 2011-2019 Honeywell International Inc. All rights reserved.

Web Address: www.honeywellaidc.com

TrademarksOther product names or marks mentioned in this document may be trademarks or registered trademarks of other compa-nies and are the property of their respective owners.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.

PatentsFor patent information, refer to www.hsmpats.com.

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TABLE OF CONTENTS

Customer Support ........................................................................................................................ iiiTechnical Assistance ............................................................................................................. iiiProduct Service and Repair ................................................................................................ iiiLimited Warranty .................................................................................................................... iii

Chapter 1 - About the FlexDock ..................................................................... 1Model Overview............................................................................................................................... 1

DX1 Desktop Dock and DX2 Dual Dock.......................................................................... 1DX4 Quad Dock ........................................................................................................................ 1

How to Connect the FlexDock ................................................................................................... 3What You Need.......................................................................................................................... 3Connect the DX1 ...................................................................................................................... 4

About the DX1 USB Ports............................................................................................... 4Connect the DX2 ...................................................................................................................... 4Install the Optional Retaining Clip for DX1 and DX2 ................................................ 5Connect the DX4 ...................................................................................................................... 5

How to Charge Devices and Batteries.................................................................................... 5Charge Batteries ...................................................................................................................... 5

Charging a Computer Battery ...................................................................................... 6Charging a Printer Battery............................................................................................. 6

Charge Computers, Printers, and Scanners ................................................................. 7

About the Ethernet ........................................................................................................................ 7About the Ethernet LEDs...................................................................................................... 7Use the CK3, CN3, and CN4 with the DX4 Ethernet Dock....................................... 8

e i

To download and install the software update ........................................................8

About Custom Configurations...................................................................................................8

Optional FlexDock Accessories .................................................................................................9

Chapter 2 - Troubleshoot the FlexDock........................................................1Ethernet LED Does Not Turn On ..............................................................................................1

Problem........................................................................................................................................1Possible Causes and Solutions...........................................................................................1

Charge LED Does Not Turn On .................................................................................................1Problem........................................................................................................................................1Possible Causes and Solutions...........................................................................................2

Appendix A - Specifications.............................................................................3DX1 Specifications .........................................................................................................................3

DX2 Specifications .........................................................................................................................3

DX4 Specifications .........................................................................................................................4

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Customer Support

Technical AssistanceTo search our knowledge base for a solution or to log in to the Technical Support portal and report a problem, go to www.hsmcontactsupport.com.

For our latest contact information, see www.honeywellaidc.com/locations.

Product Service and RepairHoneywell International Inc. provides service for all of its products through service centers throughout the world. To obtain warranty or non-warranty service, return your product to Honeywell (postage paid) with a copy of the dated purchase record. To learn more, go to www.honeywellaidc.com and select Service & Repair at the bottom of the page.

Limited WarrantyFor warranty information, go to www.honeywellaidc.com and click Get Resources > Product Warranty.

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CHAPTER

1

FlexDock User Gu

ABOUT THE FLEXDOCK

The FlexDocks power your computers, printers, and scanners, and charge spare batteries. Each dock is available with a combination of product cups and battery cups to match your products and batteries. Each battery cup can charge up to two batteries at once.

The FlexDocks include the DX1 Desktop Dock, the DX2 Dual Dock, and the DX4 Quad Dock.

Model Overview

DX1 Desktop Dock and DX2 Dual DockThe DX1 Desktop Dock has one computer cup and one battery cup. You can con-nect the DX1 to a desktop PC through its USB port. DX2 is also available with two product cups or two battery cups.

DX4 Quad DockDX4 is also available with other combinations of product and battery cups.

ide 1

Ensure all components are dry prior to mating the computers and batteries with peripheral devices. Mating wet components may cause damage not covered by the war-ranty.

والبطاريات باألجهزة الطرفية. فقد يؤدي توصيل الحواسيبتأكد من أن جميع المكونات جافة قبل توصيل ت. المكونات الرطبة إلى حدوث تلف ال يغطيه الضمان

Certifique-se de que todos os componentes estejam secos antes de conectar os compu-tadores e as baterias aos dispositivos periféricos. A conexão de componentes úmidos pode causar danos não cobertos pela garantia.

Před spojením počítačů a baterií s periferními zařízeními zkontrolujte, zda jsou všechny součásti suché. Spojení mokrých součástí by mohlo způsobit poškození, na které se nevztahuje záruka.

Vergewissern Sie sich, dass alle Komponenten trocken sind, bevor Sie Computer oder Akkus mit Peripheriegeräten verbinden. Das Verbinden feuchter Komponenten führt möglicherweise zu Schäden, die nicht durch die Garantie abgedeckt sind.

Asegúrese de que todos los componentes estén secos antes de conectar los terminales y las baterías a los dispositivos periféricos. La conexión de componentes húmedos puede provocar daños no cubiertos por la garantía.

Assurez-vous que tous les composants sont secs avant de raccorder les ordinateurs et les batteries à des périphériques. L’insertion de composants humides risque de provoquer des dommages non couverts par la garantie.

Assicurarsi che tutti i componenti siano asciutti prima di inserire la batteria nel compu-ter. Il collegamento di componenti bagnati può provocare danni non coperti dalla garan-zia.

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2 FlexDock User Guide

How to Connect the FlexDock

What You NeedYou need these accessories to use the FlexDocks:

• AC power cord for your region

• Ethernet cable (Ethernet docks only)

• Micro-USB cable (DX1 only)

For information on these and other accessories, contact Customer Support.

Asegúrese de que todos los componentes estén secos antes de conectar las computado-ras y baterías con dispositivos periféricos. La conexión de componentes húmedos puede provocar daños no cubiertos por la garantía.

Asigurați-vă că toate componentele sunt uscate, înainte de a asocia computerele și bateriile cu dispozitive periferice. Contactul dintre componente ude poate produce pagube care nu sunt acoperite de garanție.

Перед соединением компьютеров и батарей с периферийными устройствами убеди-тесь, что все компоненты сухие. Соединение влажных компонентов может вызвать повреждения, не предусмотренные условиями гарантии.

欙 🅲崡靅蟌剴撦愱 撆 硵勏螻 鲷胯瘺繟 叙潽醋ㄊ賈謢馯 叙⾘ 吐 痩 壽胯啙 愱馯矼憽ㄊ

Pred spojením počítačov a akumulátorov s periférnymi zariadeniami skontrolujte, či sú všetky komponenty suché. Spojenie vlhkých komponentov môže mať za následok poškodenie, na ktoré sa nevzťahuje záruka.

秐 鋍瘺 秈叙 珆 賈 究 𥐯 崡 翌 豥𦹃 翢賈秈叙疴 ⾘ 鏚壽癴虹 蚧馯𦩂詨

Cep bilgisayarları ve pilleri çevre birimlerine bağlamadan önce tüm bileşenlerin kuru olduğundan emin olun. Islak bileşenlerin takılması, garanti kapsamında olmayan hasar-lara neden olabilir.

FlexDock User Guide 3

Connect the DX1

7

About the DX1 USB PortsUse the USB client port (requires a Micro-USB connector) to connect the DX1 to your desktop PC. The USB host port is intended for use with the Ethernet or Modem Adapter accessories. Other USB devices may not be supported.

If you are using the DX1 with the CS40 computer:

• use USB cables that are 2 meters (6 feet) or shorter.

• multiple concurrent USB connections are not supported. Connections to the USB client port receive priority over connections to the USB host port.

For more information on connecting USB devices to your computer, see the com-puter user manual.

Connect the DX2

To power supply

USB clientport

USB hostport

To Ethernet devices(Ethernetdocks only)

To Ethernet network(Ethernetdocks only)

To power supply

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Install the Optional Retaining Clip for DX1 and DX2For the DX1 and DX2, you can use the optional retaining clip to secure the power supply cord to the dock.

Connect the DX4

How to Charge Devices and Batteries

Charge Batteries1. Place the end of the battery into the battery cup.

2. Press the top of the battery under the tab on top of the cup. The Charge LED for that cup flashes slowly or stays on, indicating the current charge status. Batteries are fully charged in 6 hours or less.

To Ethernet devices(Ethernetdocks only)

To Ethernet network(Ethernetdocks only)

To power supply

FlexDock User Guide 5

Charging a Computer Battery

Charging a Printer Battery

Note: If you place a battery in the cup and the Charge LED does not flash or stay on, the FlexDock may not be connected to power. Make sure the power supply is properly connected to the FlexDock and to a powered AC outlet.

Charge LED

LED Color Description

Steady Green Battery is fully charged (> 95%) and ready to use.

Flashing Green Battery is still charging (> 60%).

Steady Red Battery is still charging (< 60%).

Steady Amber Battery temperature is out of charging temperature range. For proper battery charging, the operating range is 5 °C to 35 °C (41 °F to 95 °F).

Flashing Amber Battery fault. Something is wrong with the battery, or you are trying to charge a battery not approved by Honeywell.

Charge LED

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Charge Computers, Printers, and ScannersPlace the computer, printer, or scanner in the product cup. Make sure the product is inserted all the way into the bottom of the cup. The Battery Status LED on the product turns on, showing that the product is charging. Batteries in:

• computers fully charge in 6 hours or less.

• printers fully charge in 4 hours or less.

• scanners fully charge in 3 hours or less.

For Battery Status LED information, see the product user manual.

About the EthernetNote: Use the optional Ethernet Adapter (P/N 871-238-001) to connect the DX1 to your

network. Or, use the optional Modem Adapter (P/N 871-238-002) to connect the DX1 to a phone line. For information, contact Customer Support.

About the Ethernet LEDsThe DX2 Dual Dock has two cups. Computers in the DX2 and DX4 docks can con-nect to your Ethernet network (except for charge-only docks), and other Ethernet devices can be connected to your network through the dock.

For the DX2 and DX4 Ethernet docks, the Ethernet LED turns on when a docked computer is communicating with the dock or with your Ethernet network.

LED Color Description

Steady Green Computer is communicating with the dock.

Flashing Green Computer is communicating with the Ethernet network.

Ethernet LED

FlexDock User Guide 7

Use the CK3, CN3, and CN4 with the DX4 Ethernet DockTo use a CK3, CN3, or CN4 computer with the DX4 Ethernet dock, you need to install a software update on the computer as described in the next procedure.

Note: You do not need the software update to use these computers with the DX4 charge-only dock.

To download and install the software update1. Go to www.honeywellaidc.com and select Support > Downloads.

2. In the Product Category list, select Computers.

3. In the Product Family list, select Handheld Computers.

4. In the Product list, select CK3 Mobile Computer, CN3 Mobile Computer, or CN4 Mobile Computer, and then click Submit. The Downloads page for the computer appears.

5. In the OS/Firmware/Drivers list:

6. For the CK3, click CK3 FlexDock Ethernet Support ver. 1.xx.

7. For the CN3 or CN4, click CN3/CN4 FlexDock Ethernet support ver. 1.xx.

8. Follow the prompts to download the file to your desktop PC. You need to login to download files.

9. Copy the file to the mobile computer. For help, see the computer user manual.

10. On the mobile computer, browse to the .cab file and run the file to install the software update. After the computer automatically reboots, the computer is ready to use with the DX4.

For information on installing .cab files automatically at boot time, see the com-puter user manual.

About Custom ConfigurationsIf you need a custom configuration for your FlexDock, you can order a Desktop, Dual, or Quad Base without product or battery cups, and then order cups for your specific combination of products and batteries. You can also order blank covers for bays you are not using. For more information, contact Customer Support.

None Computer is not communicating with the dock, or the dock is not connected to power.

LED Color Description

8 FlexDock User Guide

• The CK3, CN3/CN4, and CN50 computer cups have been tested and certified for use with the Quad Base. These cups have not been tested or certified for use with the Desktop or Dual Bases.

• The SR61 scanner and the PR2/PR3 printer cups have been tested and certified for use with the Dual and Quad Bases.

Note: For a list of certified products, please see the associated compliance insert, located on www.honeywellaidc.com.

Optional FlexDock Accessories

For information on these accessories, contact Customer Support.

Accessory Description

Ethernet Adapter Connects the DX1 to your Ethernet network.

Modem Adapter Connects the DX1 to your wired phone network.

Computer, Printer, Scanner, and Battery Cups

Additional computer, printer, scanner, and battery cups mount in the FlexDock for custom configurations.

Rack Mount Kit Mounts DX2 or DX4 to a standard 19-inch IT equipment rack.

FlexDock User Guide 9

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CHAPTER

2

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TROUBLESHOOT THE FLEXDOCK

Ethernet LED Does Not Turn On

ProblemYou place a computer in to a cup and the Ethernet LED does not turn on.

Possible Causes and SolutionsThe computer may not be fully inserted into the charging cup. Make sure the com-puter is seated all the way into the cup.

The dock may not be connected to a working Ethernet connection. Check to see if the LEDs mounted in the FlexDock Ethernet connectors are illuminated, and make sure you are using a known good cable.

The dock may not be connected to power. Make sure the power supply is connected to a known good AC power source.

For a CK3, CN3, or CN4 computer, you need to install a software update on the computer to use it with the DX4 Ethernet dock. For more information, see Use the CK3, CN3, and CN4 with the DX4 Ethernet Dock.

Charge LED Does Not Turn On

ProblemYou place a battery into a cup and the Charge LED does not turn on.

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Possible Causes and SolutionsThe battery may not be fully inserted into the battery cup. Make sure the bottom of the battery is fully inserted into the bottom of the cup, and that the top of the bat-tery is pressed all the way under the tab.

The dock may not be connected to power. Make sure the power supply is connected to a known good AC power source.

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APPENDIX

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SPECIFICATIONS

DX1 Specifications

Note: Height does not include products or batteries installed in dock. Actual height depends on product and battery cup option.

DX2 Specifications

Note: Height does not include products or batteries installed in dock. Actual height depends on product and battery cup option.

Model Number 1002UU01

Dimensions 23.1 cm x 12.7cm x 11.4 cm (max.)(9.1 in x 5.0 in x 4.5 in)

USB USB 2.0 Compliant

Power Requirements 100 to 240 VAC, 47-63 Hz, 1.0 A

Charging Temperature 5°C to 35°C (41°F to 95°F)

Model Number 1002UU02 (charge-only)1002UU02 (Printer, charge-only)

Dimensions 23.1 cm x 12.7cm x 11.4 cm (max.)(9.1 in x 5.0 in x 4.5 in)

Ethernet 10/100 Base-T supported

Power Requirements 100 to 240 VAC, 47-63 Hz, 1.0 A

Charging Temperature 5°C to 35°C (41°F to 95°F)

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DX4 Specifications

Note: Height does not include products or batteries installed in dock. Actual height depends on product and battery cup option.

Model Number 1002UU03 (Ethernet)1002UU04 (charge-only)1002UU04 (Printer, charge-only)1002UU05 (Ethernet)

Dimensions 44.45 cm x 12.7cm x 11.4 cm (max.)(17.5 in x 5.0 in x 4.5 in)

Ethernet 10/100 Base-T supported

Power Requirements 100 to 240 VAC, 50-60 Hz, 1.5 A

Charging Temperature 5°C to 35°C (41°F to 95°F)

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™

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www.honeywellaidc.com

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