REDEMPTION PROGRAMME1 JULY 2017 - 30 SEPTEMBER 2017

COLLECT & REDEEM ALL LIMITED SEA GAMES EDITION FLASK JUARA MILO®

REDEMPTION PERIOD FORSILVER & BRONZE FLASK:

1 JUL - 15 AUG 2017

REDEMPTION PERIOD FOR GREEN & GOLD FLASK

16 AUG - 30 SEP 2017

ONLY 30 POINTS FOR 1 FLASK

PERAKPERDANA

GANGSAGEMILANG

MILO®JUARA

EMASELIT

Reminder:Only MILO® products packaging with expiry date from 2017 onwards is accepted.

For more information: Subject to Program Terms & Regulations.

OFFICIAL CHOCOLATE MALT DRINK

Flask pictures are for illustrative purposes only and may di�er from actual items.

Stainless steel flask Keeps drinks hot/cold for up to 8 hours

Q1: How do I redeem?A: Step 1: Purchase any of the participating MILO® products and get the Redemption Form from participating outlets or

Nestlé / MILO® website. Step 2: Collect the points as per stated in the Redemption Form and complete the number of points to be redeemed

(refer to the POP table below).For example:

Each MILO® pack 2kg (entire outer packaging), participants will receive 10 Points.

Proof of Purchase Table & Points:

Step 3: Complete the Redemption Form

The following limited edition SEA Games products are also accepted for the Flask Juara MILO® redemption program:a) MILO® KAW Activ-Go 500gmb) MILO® UHT 200ml SEA Games 2017 c) MILO® TIN 240ml (Original) SEA Games 2017

Products that are not eligible for the Flask Juara MILO® redemption program are as mentioned below: a) MILO® UHT 125mlb) MILO® TIN 240ML HI-CAL / MOCHAc) MILO® UHT 1 litred) MILO® 3in1 Cereal / Kurang Manise) MILO® 1.5kg TIN

Step 4: Attach 1 [one] set of proof of purchase & required points in one envelope and send it via any method that will ensure delivery to the address provided on the redemption form.

Q2: Where can I get the Redemption Forms?A: 1) All participating supermarkets, hypermarkets, mini markets, petrol marts, and 7-Eleven outlets. 2) MILO® Website: http://www.milo.com.my 3) Nestlé Website: http://www.nestle.com.my/brands/contest

Q3: Why do I need to submit products with the expiry from year 2017 and above?A: We would like to encourage consumers to purchase current products and at the same time participate in the

redemption programme.

Q4: Can I send / pass the entries to Nestlé Of�ce, their dealers or branch of�ce?A: NO. You can only send it to the given address by courier, POS Laju and/or despatch. You may also deliver the

Redemption Form personally but you will not be able to collect the items on the spot.

Q5: Can I send my entries by courier, POS Laju and / or despatch?A: YES. All entries sent via mail, courier, POS Laju and / or despatch is accepted. However, proof of postage of the entry

shall not constitute proof of receipt by the Organiser.

Q6: Can I submit more than 1 entry?A: Yes, but each submission of Redemption Form is to redeem a maximum of 2 items only for postal redemption and must

be complete with the required details and Points to redeem the item. If you want to redeem more we advise you to put each redemption form into one small envelope and put all these small envelopes in to one bigger envelope and post it.

Q7: Why can I only redeem for a maximum of 2 items in 1 form?A: You can only redeem for a maximum of 2 items in 1 form because we have designed the box for postage as such

where it can hold a maximum of only 2 items per delivery. This is to ensure that the items are properly packed within one package so logistically it is easier to post to you as well.

Q8: Eligibility & Age of participation?A: This program is open to all residents of Malaysia age 18 and above on 01 July 2017. Participants must submit their

Redemption Forms with a Malaysian address to qualify.

Q9: Can I photocopy the Redemption Forms?A: Yes, but each entry form must be complete with the required details and the Proof of Purchases with sufficient Points

for the item redeemed.

Q10: What if I submit extra points?A: The extra points will not be returned to participants.

Q11: What if I submit less/incomplete points?A: The redemption will not be entertained and will be disqualified. Participants are required to submit exact points or

more to avoid any disappointments.

Q12: What are the items to be redeemed?A: There are a total of 4 Flask Juara MILO® that are redeemable for this redemption program. (Please refer to the table

below for more information on the product):• Capacity: 400ml• Keeps drinks hot / cold for up to 8 hours, anti-slip base• Stainless Steel• Size: 8.1cm (top diameter) x 6.8cm (bottom diameter) x 21.2cm (height).

HOTLINE FAQs & A

Silver & Bronze1 July – 15 August 2017

Green & Gold16 August – 30 September 2017

There are a total of 2 Flask Juara MILO® designs for each redemption period: 01 Jul 2017 – 15 Aug 2017 (Flask Perak Perdana & Flask Gangsa Gemilang) 16 Aug – 30 Sept 2017 (Flask Emas Elit & Flask MILO® Juara).

Q13: If I have extra points in the period of 1 July – 15 August 2017 and want to redeem the Flask A & B (16 August – 30 September 2017), is it possible?

A: No, it is not possible. These are limited edition items and redemption is based on each redemption period stated. So once the redemption period stated is over, participants will be redeeming items for the next redemption period stated. So, we advise participants to collect sufficient points and submit their redemption forms early for each redemption period to ensure they redeem the items they want to avoid any disappointments.

Q14: I have shifted; can I change my delivery address?A: Yes, please provide us the details and we will update the database. However, we will not be able to update the database if

the premiums have been delivered.

Q15: What if I decided to change my mind after sending in my redemption form, is it possible to do that?A: No it is not possible. Exchange of items is not allowed. When we receive your redemption form that particular item is

reserved for you and it will be arranged for delivery. Once the process have taken place it will be impossible to recall. We would advise participants to collect more points and submit another redemption form for the other item.

Q16: How do we redeem for the month item available via Postal? A: The Flask Juara MILO® designs are available only during each Redemption Period as per stated in the redemption form

and no pre-booking is allowed. Redemption of Flask Juara MILO® will be fulfilled according to the receive date of the Redemption Forms.

Participants must fill in up to a maximum of 2 flasks in a Redemption Form to be redeemed and enclose the Proof of Purchase with the required Points.

Redemptions exceeding 2 flasks will automatically be DISQUALIFED.

Q17: How do we get the redeemed items?A: There are 2 methods of redemption: A. Via Post (01 July 2017 – 30 September 2017) Maximum 2 �asks only per form

1. Complete the redemption form with the complete personal particulars, attach the proof of purchase & required points and send it via any method that will ensure delivery to:

2. Participants can only redeem for a maximum of 2 flasks with every redemption form. Redemption form that exceeds 2 flasks will be disqualified.

3. Redemption of flaskt(s) must be done within the period stated. Early booking for the flask(s) is not allowed. 4. Flask(s) will be delivered in 6 – 8 weeks after the redemption form acceptance closing date 30 September 2017 5. All Redemption Forms received after 30 September 2017 will not be entertained.6. The Organiser shall exercise care in delivering the flask(s) but the Organiser will not be held liable in the event of

non-receipt, delayed or damaged delivery of the flask(s) to the Participant(s).

B. Via Instant Redemption Centres (IRC) / MPU (01 July 2017 – 01 October 2017) Maximum 2 �asks only per form1. The Organiser will set up Instant Redemption Centres [“IRC”] / MPU in selected outlets. Please refer to the IRC

Table shown on the Organisers’ website: www.milo.com.my for Instant Redemption dates and IRC / MPU venues.2. The Instant Redemption is a loyalty reward promotion and is open to all residents of Malaysia aged 18 years and

above as of 01 July 2017 and with valid identification documents [each a “Participant” and collectively, the “Participants”]. The Organiser shall reserve the right to request for evidence of identification documents.

3. The Organiser will set and display the total quantity of Flask(s) available for the each day in each IRC / MPU and the Instant Redemption is while stock of the Flask(s) lasts ONLY.

4. Complete the redemption form with the complete personal particulars, and attached the required Proof of Purchase and Points as per below:a. Full packaging of participating MILO® products and equivalent to sufficient Points as per shown on the Form.

Points accumulated during the Redemption Period are non-transferable and not exchangeable for cash in part or in full. Excess Points submitted will not be returned.

ORb. Purchase participating MILO® products except MILO® can 240ml, SEA Games 2017 (Original), MILO® Nutri Up

225ml dan MILO® KAW Activ-G0 500gm (that are ineligeble) from the outlet where the IRC is being held on the same day. Submit the IRC outlet purchase receipt dated on the same day and equivalent to sufficient points as proof of purchase with a complete form to redeem a maximum of two [2] flasks. If you want to redeem more than one [1] form, ensure that the purchase receipts are separated with sufficient points for each form you submit. For purchase verification, you must show the MILO® products purchased to the IRC crew at the IRC counter during instant redemption. All your MILO® products will be stickered with a special sticker as proof of acceptance. IRC outlet purchase receipts submitted will not be returned.

5. Each Participant may redeem a maximum of TWO flasks in one Form ONLY. Participants with multiple Forms in 1 queue will not be entertained. Participants need to queue again to redeem with more Form(s).

6. All Participants must ensure the flask[s] redeemed is in good condition during instant redemption. All flask(s) redeemed at the IRC / MPU will not be replaced after redemption has been completed.

7. All Participants must abide by the terms and conditions of the party[ies] arranging and/or providing for the flask and the terms and conditions attached to the flasks, if any. In the event there is a manufacturing defect, the Participant must return the said flask(s) to the Organiser at his own cost, undamaged and in its original packaging for a replacement within 2 weeks of receipt of the flask(s). This is applicable for Postal redemption only.

8. The Organiser shall reserve the right at its absolute discretion to substitute any of the flasks shown on the Form with another flask of similar value, at any time without prior notice. All flask are redeemed on an “as is” basis and are not exchangeable for credit, other items or voucher in part or in full.

All transportation, accommodation, personal costs and/or any other costs, fees and/or related expenses that are incurred to participate in the Programme and to redeem the flask(s) are the sole responsibility of the Participants.

Q18: When is the closing date for this programme?A: The PROGRAM PENEBUSAN FLASK JUARA MILO® is from 01/07/2016 to 30/09/2017. Postal Redemption Period: 01 JULY 2017 – 30 SEPTEMBER 2017 In-store Redemption Period: 07 JULY 2017 – 01 OCTOBER 2017

Q19: Who should I call for further information?A: You may call the Nestlé Consumer Toll Free Hotline number: 1-800-88-3433 for any assistance you may require.