Control Self-Assessment Questionnaire: Fixed Assets

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No. Question Yes No NA Comment

1 Who is the manager responsible for fixed assets?

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12 Are billings reliably processed and reported?

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16 Are the invoice design and format effective?

17 Do billings facilitate timely customer payments?

How many full-time employees are involved in the billing process?

On average, how many new invoices are generated per month?

On average, how many corrected invoices are generated per month?

How many contacts and complaints are received regarding billing inquiries per month?

What is the average billing process time (number of days from sale to issuance of invoice)?

How many systems are used in the billing process?

Are invoices issued by mail or through electronic data interchange?

Is the billing system directly linked to the general ledger?

Are billings properly authorized in accordance with the revenue recognition policy?

Are billings accurately and completely recorded on a timely basis?

Are employees and management provided the information they need to control the billing process?

Are invoices accurate and issued on a timely basis?

Are billing queries efficiently resolved to customers' satisfaction?

Control Self-Assessment Questionnaire: Fixed Assets

Source: www.knowledgeleader.com Page 2

No. Question Yes No NA Comment

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Do the invoices submitted to customers comply with laws and regulations?

Are there internal control concerns related to this process which require immediate attention? If yes, please describe.

Are there adequate resources to effectively and efficiently perform this process? If not, please describe.

How would you rate the overall quality of this process?

Are there any other general concerns related to this process which should be brought the attention of the internal audit team as part of their review? If yes, please describe.