Users, testingFive lessons learnt.

@liammcmurray

1. Keep the technology barrier low

●Where possible, allow users to test on their own setup.

●In other situations (i.e. guerilla testing), a tablet works really well.

1. Keep the technology barrier low

2. Don’t go out alone

●It’s really hard to ask questions, and capture the responses without help.

●Two random strangers are less scary than one.

2. Don’t go out alone

3. Groups are good

●Less in-depth, but more likely to discuss responses and provide additional insight.

●People who are more comfortable will share more information (good and bad).

3. Groups are good

4. Be realistic

●Better to test a few things well, than rush through a raft of features.

●Don’t try and run too many sessions at one time, it’s tiring and you’ll miss insight.

4. Be realistic

5. Be enthusiastic!

●People are giving up their time for you, for no reward - so make it enjoyable.

5. Be enthusiastic!

1. Alejandro Escamilla (https://unsplash.com/alejandroescamilla)2. Paul Garaizar (https://unsplash.com/enjoythesilence)

3. Kevin Curtis (https://unsplash.com/kcurtis113)4. Victor Erixon (https://unsplash.com/victorerixon)

5. Anthony Delanoix (https://unsplash.com/anthonydelanoix)6. Jonas Vincent (https://unsplash.com/jonasvincentbe)

Thank you ♥