Training for Success Being a successful employee at FIU means having a broad range of up-to-date tech-nology skills that improve and enhance job performance and efficiency.

The UTS Training Center (located in GL-141E and ACI-393) and the Resource Center for Educational Technology (located in GL-150) offer a variety of learning opportuni-ties for faculty and staff at no cost.

Here are some subjects we can help you with:

Microsoft Office applications: Word , Excel, Access, PowerPoint and Outlook SharePoint collaboration and document management The BlackBoard Campus Edition 6 (CE 6) Dreamweaver, Photoshop, Flash, Respondus, Study-Mate Special (for the

instructional community)

NEW LOOK FOR UTS

WEBSITE

………………………...2

NEW EMAIL SYSTEM FOR

RETIREES

………………………...2

ONLINE SERVICE REQUEST

SYSTEM GETS UPGRADED

………………………...4

DoIT now

FIU’s Division of IT Newsletter

After a successful upgrade to Campus Solutions version 9.0, PantherSoft is now in the process of upgrading its Financials system from version 8.4 to 9.0. The most current release of the PeopleSoft products, version 9.0 includes vast appli-cation enhancements as well as leading-edge technology practices. The upgrade includes a full implementa-tion of the PeopleSoft Financials Grants Suite, which will serve as a complete web-based solution for grants management. All Financials system modules including

General Ledger, Accounts Payable, Purchasing, Asset Management and Travel & Expenses will be up-graded. Direct Support Organiza-tions (DSO’s), such as the FIU Foundation, will be on the PeopleSoft 9.0 plat-form.

Spring 2009

Financials Upgrade and Grants Suite Implementation

Continued on page 3

Continued on page 4

Huge Discounts

still available!

At a time when it is getting harder and harder to make everyday purchases , ShopUTS is still offering huge software and hard-ware discounts. With a click of your mouse, you can purchase software and hardware for personal use at substantially dis-counted prices. One great example is the low price of $4.99 for McAfee Virus Scan, the popular, top rated anti-virus software, which usually sells for $49.99 at retail stores. Get the software you need

without paying retail prices.

Fill your cart at shoputs.fiu.edu

New Look for UTS Website

The New Year is a time to introduce fresh, new and exciting ideas. What better time to launch our new website? On December 18, users got a taste of the new and improved UTS website uts.fiu.edu. Our new website has im-proved navigation and up-to-date information about our services and special an-nouncements. Among the many improvements, the new site provides users with an easier way to access informa-

tion thanks to a better and more logically organized navi-gation structure. The new website is also ADA compliant. Please test-drive the new website. Stay on top of FIU technology-related news, announcements and critical alerts by visiting often. Feel free to tell us what you think by sending us an e-mail at utsfyi@fiu.edu.

“UTS has revamped its entire website to improve navigation and the quality of information available online.”

2

New Email System for FIU Retirees We are pleased to announce that beginning this semester, FIU retirees will have access to a new and more powerful e-mail solution: PantherMail. This e-mail system, powered by Google software and hardware, is the same system enjoyed by current FIU students and FIU alumni. The following are just some of the functions and features FIU retirees will be able to take advantage of with PantherMail:

over 7 Gigabytes of storage, ability to create and manage their own calendar and address book, access to e-mail from a mobile phone, and access to secure chat functionality, Google Docs, and a suite of other Google applications.

We are happy to offer this new extended service to all FIU retirees as we continue to better serve the needs of the FIU community. If you are a re-tiree and have any questions regarding this e-mail transition, please con-tact the UTS Support Center by calling 305.348.2284.

Keep FIU a no Phishing Zone

FIU e-mail users are a prime target for Phishing attacks because of the high volume of email traffic in the Univer-sity. In fact, out of the 1.5 million e-mails coming into the FIU network daily, ap-proximately 70% is SPAM. Most SPAM e-mails go di-rectly into Junk Mail, but there are some that always manage to get by. For this reason, we would like to provide you with some helpful information that will protect you from Phishing attacks. See the tips below: Never give out or confirm

personal information through e-mail. Never click a hyperlink in a strange e-mail (instead, type the Web address in your browser). Know the companies you do business with. If you get an e-mail from PayPal, but you don’t have a PayPal ac-count, chances are it’s a Phish.

One thing to note is: you can’t always tell whether an e-mail is legitimate or a Phish, however, you can trust that FIU/UTS will NEVER ask for personal or confiden-tial information (such as passwords, date of birth, or SSNs) via e-mail.

For additional information visit:

security.fiu.edu

Financials Upgrade and Grants Suite Implementation Continued from page 1

C.I.A.R.A. Joins Forces with CiscoWave

Florida LambdaRail (FLR) joined forces with

CiscoWave (C-Wave), UltraLight/PLaNetS

and AtlanticWave (A- Wave) for the Super

Computing 2008 event to enable Brazil’s

Compact Moun Solenoid (CMS) distributed

Tier2 facility to participate in the band-

width challenge competition. CiscoWave

made it possible for A-Wave and its con-

nectors from Brazil - the Academic Network

of São Paulo (ANSP), the national research

and education network of Brazil (RNP), the

SouthernLight GOLE in São Paulo and the

Tier2 facilities in São Paulo (SPRACE) as well

as the Tier2 facility in Rio de Janeiro

(HEPGRID) - to access the Super Computing

2008 (SC08) venue in Austin, Texas.

CiscoWave, a project developed in partner-

ship with National LambdaRail (NLR) and its

regional members, Cisco and the broader

R&E community, helps to promote and

enable collaborative projects within the

R&E community, including experimental

networking research, development and

testing of innovative network services, and

early deployment of advanced applications.

A-Wave interconnected with the C-Wave in

Jacksonville, Florida, through a 10 Gigabit

lambda from Miami to Jacksonville over

FLR's optical backbone combined with a

temporary 10 Gigabit Ethernet connection

on the UltraLight/PLaNetS project switch of

the California Institute of Technology

(Caltech). C-Wave provided a layer2 service

from Jacksonville to Austin, Texas, by

which A-Wave accessed the SC08 show

floor, and then extended the layer2 ser-

vices to Brazil, using the WHREN-LILA pro-

ject international research network con-

nection link, which is connected to the Bra-

zilian research networks ANSP and RNP

through the SouthernLight GOLE in São

Paulo. As a result, Brazil has emerged as a

significant member of the CMS high-energy

physics experiment at CERN – the Euro-

pean Organization for Nuclear Research. For more information on CIARA visit ciara.fiu.edu.

We offer online support through Panther Chat! In the first week of Spring term ‘09 we provided great customer service to over 350 Panther Chat users.

The Financials upgrade will maximize system functionality, improve business processes and add new features that will help serve faculty, staff and students more effectively and efficiently. There will be ongoing communication on project status updates and both testing and training information to various constituents of the University, including all FIU employees who use the system as an essential tool for daily operations, finan-cial management, and management reporting. The go-live date for the Financials upgrade and Grants Suite implementation is July 2009.

We encourage everyone to periodically visit the project website at panthersoft.fiu.edu/financials where you can find updates on the latest developments, as well as training and who to contact for support.

WEBSITES:

Division of Information Technology: it.fiu.edu

University Technology Services: uts.fiu.edu

IT Security Office: security.fiu.edu

CIARA: ciara.fiu.edu

TECHNICAL SUPPORT:

Telephone: 305.348.2284 Online: uts.fiu.edu

Walk-in: - GL 249 (UP) - LIB InfoCommons (BBC)

HOURS OF OPERATION: Please click on About UTS located

on the homepage of the UTS website.

DoIT Now Editing Staff:

utsfyi@fiu.edu

Training is offered in a variety of formats, such as:

Instructor-led training. Instructor-led workshops are presented in convenient one- or two- hour sessions. These hands-on workshops are delivered in a com-puter training lab by expert instructors and provide both meaningful interac-tion and individual assistance.

Online training. Online training, in the form of online tutorials, allows employees to learn new skills with out leaving their desk. All of the Campus Edition 6 workshops are offered fully online for the convenience of the instructional community. FIUmail training is also available via online tutorials and quick ref-erence guides at uts.fiu.edu/FIUmail. Additional online tutorials are in the de-velopment phase.

Custom training. Customized workshops target specific software, topics and/or skills to enhance a department’s individual work processes and the learning needs of its employees. Custom workshops can be delivered in the UTS Train-ing Center or in a computer lab convenient for the faculty, staff, and adminis-trators in the department. A minimum of six attendees is required for a cus-tom workshop.

To view the training schedule or register for training visit http://uts.fiu.edu and

select Training Registration from the Quick Links. To inquire about custom work-

shops, contact Dr. Mary Haley, Training Manager, at haleym@fiu.edu.

Training for Success continued from page 1 Our Mission:

To support FIU in its pursuit to become a national academic

institution by providing leadership, consultation,

service and secure access for the use

of technology.

We are pleased to announce that UTS is in the process of upgrading its online service request system to a newer version set to launch this Spring! The new version will be much faster, more reliable and more user-friendly than the system currently available.

Although there is a considerable amount of work occurring in the background, this transition will be seamless to the end-user . However, the overall look and feel will be completely different. UTS will offer training sessions designed to help users become acquainted with the enhanced features of the upgraded online service request system. Please visit the UTS website for more information on this upgrade.

Online Service Request System gets Upgraded