Fishbowl Solutions Mobile ECM Webinar Presentation: iPad Quick Start
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Transcript of Fishbowl Solutions Mobile ECM Webinar Presentation: iPad Quick Start
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ECM on the Go: A Quick Start iPad Application for Mobile Content Management
Presented by Fishbowl Solutions6.14.2012
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Agenda
+Who is Fishbowl
+Fishbowl Mobile Experience
+Mobile App & Web Solutions Through Responsive Design
+Mobile Innovations
+Fishbowl iPad Quick Start Program
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About Fishbowl Solutions
+100+ deployments in last 2 years
+Focused on portals & content management since 1999
+Solutions offerings & value-add components for Oracle WebCenter
+Oracle Specialized Gold Partner for WebCenter Content & WebCenter Portal
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About Fishbowl SolutionsWebCenter Mobile User Experience Design
SharePoint Integration Google Search Integration
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Fishbowl – Leader in Mobile ECM
Experience+ 2+ years research and development+ Numerous POCs:
– iTwitter Portlet– Oracle WebCenter Spaces iPhone – Oracle WebCenter Spaces Native application
Expertise+ iOS and Android+ Objective C, REST, HTML5, ADF Mobile+ Responsive design and skinning
Customer Successes+ Medical device manufacturer and therapy services provider currently deployed
with 6,000 iPads+ Photo eye and sensor manufacturer went live on April 1, 2012
Award Winning+ Forrester Groundswell – Employee Mobile Application - Management+ Oracle Fusion Innovation – Oracle WebCenter Content
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Medical Device Manufacturer Streamlines Overall Sales ProcessCustomer Profile: + World leader in medical equipment and therapies for
cardiovascular, neurological, and musculoskeletal disorders, chronic health conditions, and surgical procedures
+ 38,000+ employees worldwide
Solution Summary: + WebCenter application for the iPad that includes navigation
structure, touch gesture response, and security parameters
Business Drivers: + Increase sales process efficiency+ Ensure highest accuracy of product and services collateral+ Display and interact with 3D images and rich content
Customer Benefits: + Time to market improvement+ Reduced printing and storage costs+ Increase in employee, partner, customer satisfaction
“I am amazed how quickly I can find a PDF and prepare for my next meeting. The
amount of time I have between cases varies, so not
needing to load my laptop and waste time booting and
searching for materials makes the iPad and mobile ECM a
big productivity gain for me.”
Sales RepresentativeCardiovascular Division
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Customer Application Screenshot
6,000 Users in Feb 2012
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Sensor Manufacturer Expedites Access to High Value Content
Customer Profile: + Manufacturer and distributer of photo eyes, sensors and associated
products for industrial and process automation.+ 3,000 factory and field representatives and millions of customers
worldwide.
Solution Summary: + WebCenter application for the iPad and Android tablets that includes
navigation structure, touch gesture response, security parameters, and Google Analytics integration.
Business Drivers: + Gain competitive advantage by expediting availability of product collateral
to sales and distribution+ Further leverage centralized content repository
Customer Benefits: + Increased accuracy and availability of sales and marketing collateral+ Further leverage central content repository
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Customer Application Screenshot
Welcome
Live on April 1, 2012
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Business’ Perspective
Better management, organization & presentation of materials
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Use Case: Sales Enablement• Business Problem
– Limited time to prepare for meetings– Time to market lag for new sales and
marketing collateral– Inefficient meetings due to laptop boot
times and paper reliance• Relevant Features
– App:• Store content for use in offline mode• Synch content• Custom folders for easy navigation• Email cart• Download and usage analytics
– Tablet:• 3D, high-resolution platform• Instant On• Long Battery Life
• Benefits– Increase sales process efficiency– Ensure content accuracy and availability– Reduced paper handling costs
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Use Case: Field Service+ Business Problem
– Environments not conducive to laptops
– Need to view and interact with detailed diagrams, pictures or schematics at scale
– Referencing outdated manuals, parts lists, etc.
+ Benefits– Decrease time spent servicing or
maintaining machines and systems– Enable access to visually rich images
and drawings– Ensure content accuracy and
availability
+ Relevant Features– App:
• Store content for use in offline mode• Synch content• Custom folders for easy navigation• Touch gestures – zoom in/out, rotate
– Tablet:• Highly portable – 2 pounds• 3D, high-resolution platform• Instant On• Long Battery Life
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Day In the Life: Sales Meeting
Before Find collateral(1 hour)
Print & organize(30 minutes)
Download(10 minutes)
• 250 Prep Hours/Year
• $600 Print Costs/Year
• Inefficient Meetings
• Non-Interactive
• Low Close Rates
During Boot laptop Open all assets Switch between assets
After
Return to office Email assets Prepare for
next meeting
Before Find and Add Collateral to Customer Folder(5 minutes)
• Reduced Prep Time
• No Print costs
• Efficient Meetings
• Highly Interactive
• High Close Rates
During - Show and interact with content- Email content
After
Go to next meetingConfident Connie
Frantic Freddie
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Mobile App & Web Solutions Through Responsive Design
Fishbowl Solutions Mobile ECM Offerings
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WebCenter Interface & UX Design
+Experience• Responsive Design• Reusable templates• User Interface skinning
+Expertise• ADF Mobile• REST API• HTML5• CSS3• Phonegap
Visually Rich, Interactive, and Responsive Design
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Responsive Design Consulting Services
Fishbowl Solutions
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What is Responsive Design
+ As the user switches from their laptop to iPad, the website should automatically switch to accommodate for resolution, image size and scripting abilities
Responsive Web design - approach that suggests that design and development should respond to the user’s behavior and environment based on screen size, platform and orientation.
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Responsive Design Services
+Templates for WebCenter Content Sites+One template automatically adjusts for desktops,
tablets, and smartphones+Leverages CSS3, HTML5,
and JavaScript withinWebCenter Content, Portal & Sites
+Fishbowl has expertise in bothresponsive web design and designing for theOracle WebCenter platform
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Responsive, Adaptive Design
+Fluid Grids – Liquid Layouts+Flexible Images+Break Points +Media Queries+Touch of JavaScript+Multi orientation and resolution support
Flexible grid system
Flexible media
Flexible layout through media
queries
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Fluid Grids & Liquid Layouts
+Base Framework Skeleton+Can scale to any resolution+Wraps content & Grids+Can Support Desktop to Mobile with 1
template
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Flexible Images
+Scalable Images+100% Width attribute+Device Image
Optimisation Desktop - Mobile
+WebCenter Content Conversion Server
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Break Points
+Defining flexible template +Resolution Break Points+Break Points are always changing!
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Media Queries
+Muscles & Skin+CSS Queries– Screen resolution &
orientation+Single Base multiple
Looks
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Touch of JavaScript
+Browsers don’t all support CSS3 Media queries
+Custom JS implementation incorporated – to support Browsers like IE.
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Demo
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Mobile Application InnovationsFishbowl Solutions
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WebCenter Spaces Oracle iPhone App
+ Overview:+ iPhone Access to WebCenter Spaces
– Manage connections– Group projects
+ Features & Benefits:+ Easily consolidate messages+ Clean, recognizable UI+ People Connection search+ Local file system and “Open In” support+ Bookmark favorite items
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WebCenter Spaces Fishbowl Mobile Collaboration
+ Overview:+ Native Application – iOS, BlackBerry, Android
and Windows Access to WebCenter Spaces– Manage connections– Group projects– Access WebCenter via browser
+ Features & Benefits:+ Synchronize content+ 3 touch content upload+ Pull content from external sources+ Interactions cached for offline access+ Portable to ADF Mobile
+ Technologies:+ HTML5, CSS3, Phonegap
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Demo
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Oracle Desktop Integration Suite – WebDav
+WebCenter Content WebDav Folders management
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WebCenter Spaces Mobile Integration Suite
Overview:• Native Application – iOS, BlackBerry, Android
and Windows Access to WebCenter Content– Manage Assets within Webcenter Content
Webdav Folders
Features & Benefits:• Synchronize content• Media uploads – photo & video• Interactions cached for offline access• Portable to ADF Mobile
Technologies:• Jquery Mobile, HTML5, CSS3, Phonegap
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Demo
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Engaging With Fishbowl Solutions
Phase 1 Phase 2 Phase 3
Responsive Design template update to
WebCenter
Positioning for WebCenter Portal & Sites Integration through the REST
API
Develop Mobile Application Similar
to LinkedIn
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The Future and what we can do now to enhance the users journey
+Voice Enablement+Device Integrations – Mobile touch, gamepads+Touch Events PS5+Spatial Gesture Integrations –
Kinect Xbox360 & PC
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Software & Services Offering to Extend WebCenter Content to the iPad
Fishbowl Solutions iPad App Quick Start Program for WebCenter
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Why Quick Start
+World Leaders in WebCenter Mobility+Similar Customer Needs+Customer Want a Solution That Is:– Easy to Use– Proven and Successful– Quick Launch Time
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Mobile Quick Start Defined
+Native iPad Application+Search & Browse for Content+Maintain WebCenter Security+Online & Local Content Libraries+View Content+Share Content via Email to Secure Download Site+Organize Local Content into Folder Structure+Metadata-Driven Navigation for Virtual Folder
Browsing
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Launching in Less than a Month
Navigation Definition
LaunchSkinning & UI Integration
Email Cart Configuration
Define navigation hierarchy structure
Taxonomy for content
availability, sort order, and
filters
File download component
installation and configuration
Skin with corporate color scheme & logo
DAYS 1-4
User Testing
DAYS 12-14DAYS 4-10
Metadata Tuning
Testing
DAYS 10-12 DAYS 20-25
Launch App
Analytics Integration
DAYS 14-17
Integration with Google
Analytics
Digital Signing
DAYS 17-20
Apple Enterprise
Deployment Signing
DAYS 25-30
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Starting from Scratch
Develop custom iOS application to
communicate with WebCenter
Content and view, download, sync, store, and email
content from within the iPad.
DAYS 1 - 75
Application Development
DAY 100
Navigation Definition
LaunchEmail Cart Configuration
Define metadata navigation hierarchy structure
File download component
installation and configuration
User Testing
Testing
Launch App
Analytics Integration
Integration with Google
Analytics
Digital Signing
Apple Enterprise
Deployment Signing
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Architecture
MobilityAPI
RemoteService
API
Local DB
Local Storage
<HTTP(S)> JSON Data
NativeApplication
Mobile Device
Content ServerFi
le IO
SQ
L
Mobility Components
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App Overview
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Primary Nav
+Navigate to 5 Primary Views– Online Content Library– Local Content Library– Folders– Email Cart– Global Search (Online or Local)
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Online Content Library
+ Online WebCenter Repository
+ 9-Up Grid View+ Swipe for More+ Thumbnails+ Touch to View+ Long-Press
Actions
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Local Content Library
+ Local WebCenter Repository
+ Offline Access+ 9-Up Grid View+ Swipe for More+ Local Thumbnails+ Touch to View+ Long-Press
Actions+ Sync with Online
Version
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Global Search
+ Available Local or Online
+ 12-Up Grid View+ Keyword Search+ Sort by Title or
Date
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Folder View
+ Add from Address Book
+ Type in Addresses+ Send to Multiple+ Badge Indicator
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Email Cart
+ Add from Address Book
+ Type in Addresses
+ Send to Multiple+ Badge Indicator+ Secure
Temporary Download Site
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Quick Filters
+Four quick filters+Metadata Query Define Filters– Can be complex or simple queries
+One at a time
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Left Nav
+Virtual Folder Nodes+Metadata Driven+Multilayer Navigation+Mirrored for Online & Local+Stored in Content Server as
HCST Configuration File
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Left Nav
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Sync Content
+Keep local copies up-to-date– Sync local content with
latest versions+Local Library +Local Folders+Navigation+Help Files
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Maintain WebCenter Security
+Secured Content – Sign in with
WebCenter credentials
– Users only see items they have access to
– Configurable login time caching
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Additional Content Security
+Metadata-Based Security– Normal – Save local & Email– Restricted email delivery– Restricted viewing with 3rd party application– On-Line Veiwing only
+Optional File Encryption– For storage on local device file system– Cannot encrypt video
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Settings
+ Control What Content You See
+ Hide Irrelevant Results
+ Metadata Driven+ Examples
– Language– Types– Industry– Product Line
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Help
+ Help Files in WebCenter
+ Automatically Stores Help Locally
+ Syncs Updates+ Multiple Types
– Video– Images– PDF– etc.
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Analytics
+Integration with Google Analytics
+Built in Event Tracking+See who’s using the app+See what content is… – Viewed most– Shared most– Not viewed
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Analytics Examples
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Skinning
+Graphic Replacement– Keep Layout– No image resizing
+Flexible Engagement Model– You provide color & logo, we skin– We provide file names & dimensions, you skin
+Retina Resolution Ready– Support for new iPad Retina Display
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Skinning
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Fishbowl Skin
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Sample Skin
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Fishbowl Skin 2
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Landing Pages
+ Online, Local, & Folder Home Screen
+ Stored in WebCenter+ Automatically Sync+ Support for:
– HTML– PDF– PNG
+ Use Possibilities– Corporate Logo– Getting Started Guide– Featured Company Info
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Code Signing
+Enterprise signing– Requires Apple Enterprise Account– App does not need Apple Approval– Can be given to partners or employees
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Demo
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Questions?
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What’s Next
+Meet with a Fishbowl WebCenter Mobile Expert
+Schedule a Demo+Contact Us for More Info• 952.465.3400• [email protected]
+NEW! Android Tablet App– Also Available
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Questions?
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