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Fire and Emergency Services Company Officer — Lesson 1 Fire and Emergency Services Company...
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Transcript of Fire and Emergency Services Company Officer — Lesson 1 Fire and Emergency Services Company...
![Page 1: Fire and Emergency Services Company Officer — Lesson 1 Fire and Emergency Services Company Officer, 4 th Edition Chapter 1 — Transition to the Role of.](https://reader036.fdocuments.net/reader036/viewer/2022062320/56649d755503460f94a55255/html5/thumbnails/1.jpg)
Fire and Emergency Services Company Officer — Lesson 1
Fire and Emergency Services Company Officer, 4th Edition
Chapter 1 — Transition to the Role of Company Officer
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Fire and Emergency Services Company Officer
1–2
Learning Objectives
1.Recall the importance of the company officer.
2.Select facts about the challenges a new company officer will encounter.
3.Indicate the types of expectations facing a new company officer.
(Continued)
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Fire and Emergency Services Company Officer
1–3
Learning Objectives
4.Identify solutions that may need to be attained by a new company officer.
5.Recall the individuals or groups to which a company officer may be responsible.
(Continued)
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Fire and Emergency Services Company Officer
1–4
Learning Objectives
6.Compare the Fire Officer Level I and Level II human resources management duties.
7.Compare the Fire Officer Level I and Level II community and government relations duties.
8.Compare the Fire Officer Level I and Level II administration duties.
(Continued)
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Fire and Emergency Services Company Officer
1–5
Learning Objectives
9.Compare the Fire Officer Level I and Level II inspection and investigation duties.
10. Compare the Fire Officer Level I and Level II emergency service delivery duties.
11. Compare the Fire Officer Level I and Level II health and safety duties.
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Fire and Emergency Services Company Officer
1–6
The Importance of the Company Officer as a Supervisor
• Provides leadership
• Acts as a role model
• Gives advice
• Provides representation for members to the administration
• Negotiates conflicts
• Applies counseling or coaching when necessary
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Fire and Emergency Services Company Officer
1–7
The Importance of the Company Officer as a Subordinate
• Is responsible for the members of the unit and their actions and activities
• Controls the unit and effectively deploys it to complete assigned objectives
• Administers policies, rules, and regulations and enforces them when necessary
• Executes the orders of superior officers
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Fire and Emergency Services Company Officer
1–8
The Importance of the Company Officer as a Public Servant
• Issues burning permits
• Inspects facilities
• Provides public fire and life-safety education
• Investigates suspicious fires
• Provides emergency care to victims of hazardous incidents
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Fire and Emergency Services Company Officer
1–9
Challenges a New Company Officer Will Encounter
• Learning and applying concepts– Leadership– Ethics– Supervision– Responsibility– Authority
• Relationship changes between peers and friends (Continued)
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Fire and Emergency Services Company Officer
1–10
Challenges a New Company Officer Will Encounter
• Perception changes that can cause relationship problems with personnel
• Group dynamics
• Personal factors
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Fire and Emergency Services Company Officer
1–11
Overcoming Personal Challenges
• Commit to the responsibilities, duties, and requirements of the supervisory position
• Show loyalty to the organization
• Support all types of education and training
• Guard conversations(Continued)
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Fire and Emergency Services Company Officer
1–12
Overcoming Personal Challenges
• Accept criticism graciously and accept praise, honors, and advancement modestly
• Lead by example
• Praise in public, discipline in private
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Fire and Emergency Services Company Officer
1–13
External Expectations
• From subordinates, peers, family, superiors, and the public at large
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Fire and Emergency Services Company Officer
1–14
Internal Expectations
• May cause an individual to improperly use the authority of the position, resulting in an abuse of power
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Fire and Emergency Services Company Officer
1–15
Solutions to Overcoming Challenges and Expectations
• Communicate effectively
• Apply appropriate supervisory techniques
• Manage effectively
• Project a command presence
• Develop an appropriate leadership style (Continued)
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Fire and Emergency Services Company Officer
1–16
Solutions to Overcoming Challenges and Expectations
• Show respect for others
• Be loyal to the company, organization, and community
• Be a positive and ethical role model at all times
• Live by a personal and professional code of ethics
• Set high yet attainable standards(Continued)
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Fire and Emergency Services Company Officer
1–17
Solutions to Overcoming Challenges and Expectations
• Value diversity in people and situations
• Praise accomplishments
• Listen to others
• Commit to education and training
• Remain humble
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Fire and Emergency Services Company Officer
1–18
Those to Whom a Company Officer May be Responsible
• Subordinates– Provide a safe work environment– Represent subordinate’s needs to organization– Provide:
–Ethical leadership–Fair and just supervision–Educational and training opportunities
(Continued)
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Fire and Emergency Services Company Officer
1–19
Those to Whom a Company Officer May be Responsible
• Organization– Administer properly all policies and
procedures of the organization– Represent the organization to members of
the unit and the public
(Continued)
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Fire and Emergency Services Company Officer
1–20
Those to Whom a Company Officer May be Responsible
• Public– Provide effective and efficient professional
service – Be conscious that the public provides the
resources to the organization and that officers are stewards of those resources
• Profession– Serve as visible representatives and role
models (Continued)
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Fire and Emergency Services Company Officer
1–21
Those to Whom a Company Officer May be Responsible
• Family– Listen to expectations and needs when
relying on families for support and understanding
– Communicate the new responsibility, authority, and requirements of the new position
(Continued)
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Fire and Emergency Services Company Officer
1–22
Those to Whom a Company Officer May be Responsible
• Themselves– Live by a set of ethical standards and
values that are based on the accepted moral values of the community
– Respect themselves and abide by their convictions
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Fire and Emergency Services Company Officer
1–23
Human Resources Management Duties – Fire Officer Level I
• Provide effective supervision for both emergency and nonemergency activities
• Assign tasks
• Evaluate personnel performance
• Provide company-level training activities
• Administer policies and procedures efficiently and equitably (Continued)
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Fire and Emergency Services Company Officer
1–24
Human Resources Management Duties – Fire Officer Level I
• Recommend actions when situations exceed their authority or ability
• Act as a project manager in certain situations
• Provide professional development opportunities for members
• Initiate or assist with personnel transfers, personal benefits, changes in those benefits, awards and commendations, disciplinary actions, and labor/management issues
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Fire and Emergency Services Company Officer
1–25
Human Resources Management Duties – Fire Officer Level II
• All Level I duties
• Evaluate personnel performance and ensure that employees perform to the best of their abilities
• Prepare projects and divisional budgets
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Fire and Emergency Services Company Officer
1–26
Community and Government Relations Duties
• Fire Officer Level I– Respond to citizen inquiries and complaints in an
efficient and courteous manner– Present public fire and life-safety education
programs for the benefit of members of the community
• Fire Officer Level II– All Level I duties– No additional duties
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Fire and Emergency Services Company Officer
1–27
Administration Duties – Fire Officer Level I
• Administer the administration’s policies, procedures, and orders at the unit level
• Observe the application of these administrative documents and recommends changes to them as necessary
(Continued)
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Fire and Emergency Services Company Officer
1–28
Administration Duties – Fire Officer Level I
• Maintain records of unit activities and prepare reports based on these records
• Assist with the preparation of the organization’s budget by monitoring the unit’s resources and documenting the consumption and cost of providing those resources
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Fire and Emergency Services Company Officer
1–29
Administration Duties – Fire Officer Level II
• All Level I duties
• Develop budgets
• Evaluate the resource needs of assigned units
• Purchase materials and equipment that will meet the needs of the unit
• Maintain records on purchases
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Fire and Emergency Services Company Officer
1–30
Inspection and Investigation Duties – Fire Officer Level I
• In initial fire cause determination or investigation process:– Secure incident scene– Preserve evidence– Interview witnesses and emergency
personnel– Notify a fire investigator when the situation
warrants it(Continued)
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Fire and Emergency Services Company Officer
1–31
Inspection and Investigation Duties – Fire Officer Level I
• In incidents that involve criminal activity such as acts of terrorism or the operation of illegal drug laboratories:– Notify the appropriate law enforcement
agency– Designate the scene as a crime scene– Maintain security of the scene until fire
investigation personnel arrive
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Fire and Emergency Services Company Officer
1–32
Inspection and Investigation Duties – Fire Officer Level II
• All Level I duties
• Conduct a preliminary investigation of a fire scene
• Analyze all available information
• Determine the point of origin and cause of the fire
(Continued)
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Fire and Emergency Services Company Officer
1–33
Inspection and Investigation Duties – Fire Officer Level II
• Perform fire and life-safety inspections, including:– Understand building construction– Understand and apply the jurisdictions building
and fire codes– Identify types of hazards and fire-protection
systems– Apply fire and life-safety regulations to all types of
occupancies
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Fire and Emergency Services Company Officer
1–34
Emergency Service Delivery Duties – Fire Officer Level I
• Inspect all potential hazardous sites within the unit’s response area
• Create a pre-incident plan for each potential hazardous site
• Develop and initiate an incident action plan (IAP) and incident safety plan (ISP) upon arrival on-scene (Continued)
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Fire and Emergency Services Company Officer
1–35
Emergency Service Delivery Duties – Fire Officer Level I
• Establish the Incident Command System (ICS) upon arrival on-scene
• Conduct a postincident analysis following an incident (for incidents involving a single unit)
• Participate in a postincident analysis under the leadership of a command officer (for incidents involving additional resources)
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Fire and Emergency Services Company Officer
1–36
Emergency Service Delivery Duties – Fire Officer Level II
• All Level I duties
• Develop pre-incident plans for multiunit operations
• Assign resources to effectively control incidents
• Conduct postincident analysis using information gathered from all responding units
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Fire and Emergency Services Company Officer
1–37
Health and Safety Duties – Fire Officer Level I
• Apply health and safety standards daily
• Implement safety-related policies and procedures
• Monitor personnel to ensure that safety guidelines are followed
(Continued)
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Fire and Emergency Services Company Officer
1–38
Health and Safety Duties – Fire Officer Level I
• Report all situations that involve job-related injuries or fatalities
• Act as a role model by personally adhering to accepted health and safety practices
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Fire and Emergency Services Company Officer
1–39
Health and Safety Duties – Fire Officer Level II
• All Level I duties
• Know and understand the jurisdiction’s health and safety policies, potential risks and hazards that result from unsafe practices, and methods for mitigating such risks and hazards
• Analyze unit accident and injury reports and recommend steps to prevent reoccurrence
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Fire and Emergency Services Company Officer
1–40
Summary
• The company officer holds a position that is unique to the fire and emergency services and supervisory positions in general.
• As a member of a unit, the officer must perform the same tasks that other members perform. At the same time, the officer is a member of management performing the functions of a first-level supervisor.
(Continued)
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Fire and Emergency Services Company Officer
1–41
Summary
• In each of these roles, the company officer must make decisions, act ethically, and apply supervisory and management skills to provide a professional service to the public and members of the unit.
• The company officer must understand and adhere to acknowledged standards of leadership.
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Fire and Emergency Services Company Officer
1–42
Discussion Questions
1.Discuss the importance of a company officer as a supervisor, subordinate, and public servant.
2.Name one challenge a new company officer will encounter.
3.Define both external and internal expectations.
(Continued)
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Fire and Emergency Services Company Officer
1–43
Discussion Questions
4.To whom or what may a company officer be responsible?
5.List one Level I and one Level II management duty.