FINLEY_Aerospace and Defense PBL Bench Marking Results for AIA PSC 2005 (3)

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    ManagementConsultants

    www.prtm.com

    Leading thinking for lasting results

    Aerospace and Defense IndustryBenchmarking Survey Results

    2005 AIA Product Support Conference

    November 9 th , 2005

    For further information, contact:

    Mike Finley, Director Ned Glattly, PrincipalTony Gonalves, Manager

    PRTM1000 Thomas Jefferson St., NWSuite 600Washington, DC 20002

    Tel: (202) 625-7200Fax: (202) 625-7256

    [email protected] [email protected]@prtm.com

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]
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    Findings and insights on performance-based logistics inthe A&D industry

    Why benchmark

    How A&D industry supply chains are performing

    Findings on the state of PBLs

    What it means to be Performance-Based

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    Seminal study of A&D industry PBLs and their associatedsupply chains

    OSD and AIA sponsored

    Goals of the studyDevelop a measure of PBL progress thus far

    Understand which PBL practices lead to superior supply chainperformance and which do not

    Develop recommendations and a path forward to improve future PBLs

    Provide readouts to participants with their individual results

    Over-arching Goal

    Validate case for moving overall industrial base up the PBL maturity scaleGovernment win: better weapons system performanceIndustry win: shareholder value

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    A&D PBL supply chain benchmarking provides insight intoPBL value

    PBLs align the supply chain building blocksOrganizations

    Practices

    Information

    Alignment and process maturity lead to logistics performance

    Maturity and performance leads to uplift

    Greater profits for industry and revenue from expanded service offeringsBetter performance and lower costs for government

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    The study is based on the DoD standard maturity model

    ContractScope

    WeaponsSystem

    sScope

    Component

    PlatformPerformance Outcome

    Stage 1 Stage 2 Stage 3 Stage 4

    Delivery Speed

    Operational Availability

    Material Availability

    Mission Assurance

    MissionPerformance

    WeaponSystem

    PerformanceLogistics

    Performance

    DistributionPerformance

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    Benchmarks allow improvement in practices leading toperformance improvement

    Interpretation of performance drivers and practices

    Understanding of current practices and their impact on key metricsDevelopment of hypothesis for potential improvement areas

    Understanding of performance gaps and path to close

    Supply Chain Performance Versus Comparison Population

    Key Perspectives

    Metrics

    0% - 20%

    Major Opportunity

    20% - 40%

    Disadvantage

    40% - 60%

    Median

    60% - 80%

    Advantage

    80% - 100%

    Best-in-Class

    Your Org.

    On-Time Delivery to Request %68.8% 88.2% 87.1%

    On-Time Delivery to Commit %74.7% 95.0% 94.2%

    Order Fulfillment Lead Time11.0 6.4 8

    Customer-facing Metrics:

    Upside Production Flexibility42.0 10.8 10

    Total Supply-Chain Management Cost9.0% 3.8% 1.2%

    Cash-to-Cash Cycle Time93.6 42.7 15.4

    Internal-facingMetrics:

    Inventory Days of Supply 74.9 37.7 9.4

    Net Asset Turns2.0 10.8 5.5

    **There are between 25 30 organizations meeting the current criteria**This report uses the following Categories:

    Industry: Electronic Equipment = XYZ Co.

    Supply Chain Performance Versus Comparison Population

    Key Perspectives

    Metrics

    0% - 20%

    Major Opportunity

    20% - 40%

    Disadvantage

    40% - 60%

    Median

    60% - 80%

    Advantage

    80% - 100%

    Best-in-Class

    Your Org.

    On-Time Delivery to Request %68.8% 88.2% 87.1%

    On-Time Delivery to Commit %74.7% 95.0% 94.2%

    Order Fulfillment Lead Time11.0 6.4 8

    Customer-facing Metrics:

    Upside Production Flexibility42.0 10.8 10

    Total Supply-Chain Management Cost9.0% 3.8% 1.2%

    Cash-to-Cash Cycle Time93.6 42.7 15.4

    Internal-facingMetrics:

    Inventory Days of Supply74.9 37.7 9.4

    Net Asset Turns2.0 10.8 5.5

    **There are between 25 30 organizations meeting the current criteria**This report uses the following Categories:

    Industry: Electronic Equipment = XYZ Co.

    Quantitative Performance Scorecard

    DOMINANT PRACTICESSupply Chain & IT Practices Assessment

    Stage 1:Functional Focus

    Stage 2: InternalIntegration

    Stage 3: Cross-Enterprise

    CollaborationStage 4: eClass

    Functionality

    P LA N S trategy

    Demand Planning

    Supply Planning

    Demand/Supply Balancing & Decision-making

    S O UR CE S t ra t eg y

    Commodity & Process Management

    Supplier Development / Management

    Organization & Infrastructure

    M A K E M a nu fa c tu r in g S t ra t eg y

    Production Scheduling

    Material Issue, Movement and Tracking

    Manufacturing Process Control

    D E LI VE R E n a bl e

    Order Entry & Scheduling

    Warehousing, Transportation and DeliveryInvoicing and Cash Collection

    OVERALL Supply Chain Strategy

    Supply Chain Performance Management

    Supply Chain Processes

    Supply Chain Organization

    = Be st in Cla ss = Me dian = XYZ Co.

    Sample Data for Illustrative Purposes Only

    DOMINANT PRACTICESSupply Chain & IT Practices Assessment

    Stage 1:Functional Focus

    Stage 2: InternalIntegration

    Stage 3: Cross-Enterprise

    CollaborationStage 4: eClass

    Functionality

    PLA N S trategy

    Demand Planning

    Supply Planning

    Demand/Supply Balancing & Decision-making

    S O UR CE S t ra t eg y

    Commodity & Process Management

    Supplier Development / Management

    Organization & Infrastructure

    M A K E M a nu fa c tu r in g S t ra t eg y

    Production Scheduling

    Material Issue, Movement and Tracking

    Manufacturing Process Control

    D E LI VE R E n ab l e

    Order Entry & Scheduling

    Warehousing, Transportation and Delivery

    Invoicing and Cash Collection

    OVERALL Supply Chain Strategy

    Supply Chain Performance Management

    Supply Chain Processes

    Supply Chain Organization

    = Be st in Cla ss = Me dia n = XYZ Co.

    Sample Data for Illustrative Purposes Only

    Qualitative Practice and IT Assessment

    Notional examples for illustrative purposes only

    Practice Maturity Enables Performance Improvement

    Notional Data

    Notional Data

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    Discrete supplychain processesand data flowswe ll

    documented andunderstood

    Resourcesmanaged atdepartmentlevel andperformancemeasured atfunctional level

    Stage 2:

    InternalIntegrati

    onStage 1:Functional Focus

    Company-wideprocess anddata modelcontinuouslymeasured atthe company,process, anddiagnosticlevels

    Resourcesmanaged atboth functionaland cross-functionallevels

    Strategicpartnersthroughout theglobal supplychaincollaborate to:

    Identify jointbusinessobjectivesand actionplans

    Enforcecommonprocessesand datasharing

    Define,monitor,and react to

    erformance

    IT andeBusinesssolutionsenable acollaborativesupply chainstrategy that:

    Alignsparticipatingcompaniesbusinessobjectivesandassociated

    processes Results in

    real-timeplanning,decision-making, andexecution of supply chainresponses tocustomer

    Stage 3:ExternalIntegrati

    on

    Stage 4:Cross-

    EnterpriseCollaboratio

    n

    Understanding stage of maturity helps move toward world-class performance levels

    Early Stage Mature

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    Results in brief

    PBL Supply Chains vs. traditional aerospaceand industrial (A&I) supply chains

    Have lower costs as a percent of revenue

    Exhibit more mature practices

    Are challenged by customer speed requirements

    Cost performance and practice maturity arehighly correlated

    Opportunities for improvement abound

    Sharing general results

    Survey sponsorsreceive more specificfeedback

    Individual participantsanonymous due to non-disclosure agreements

    Detailed individualfeedback to participants

    Survey responses indicate that A&D PBL supply chainsare demonstrating superior performance in most areas

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    Survey participants describe significantly more maturepractices than similar A&I supply chains

    1.5

    2

    2.5

    3

    3.5

    4

    P r a c

    t i c e

    M a t u r i

    t y S c o r e

    ( 1 - 4

    )

    S t r a t e g y

    D e m a

    n d P l a n n

    i n g

    S u p p

    l y P l a n

    n i n g

    / S u p p

    l y B a l a

    n c i n g

    E n a b l e

    n t r y &

    S c h e

    d u l i n g

    S . C . P

    r o c e s s

    e s

    T r a n s

    . & D e l i v e

    r y

    S . C .

    O r g .

    Current Practices and IT Assessment

    Survey Participants A&I Supply ChainsPBLs haverelatively moremature planningprocesses andSupply Chainorganizations

    Order managementis the only areawhere PBLs trailthe rest of industry

    4 = Collaborative3 = External Integration2 = Internal Integration1 = Functional Focus

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    1.5

    2

    2.5

    3

    3.5

    4

    P r a c

    t i c e

    M a

    t u r i

    t y S c o r e

    ( 1 - 4

    )

    S t r a t e

    g y

    D e m a

    n d P l a n n

    i n g

    S u p p

    l y P l a n

    n i n g

    / S u p p

    l y B a l a

    n c i n g

    E n a b l e

    n t r y &

    S c h e

    d u l i n g

    S . C . P

    r o c e s s

    e s

    T r a n s

    . & D e l i v e

    Emerging Practices and IT Assessmen

    Survey Participants A&I Supply Chains

    Survey participants are targeting more mature practices thansimilar A&I supply chains

    PBLs are satisfiedwith order andsupply chainprocesses and do notplan to growth inthese areas

    PBLs want to createvery maturedistributioncapabilities andSupply Chainorganizations

    4 = Collaborative3 = External Integration2 = Internal Integration1 = Functional Focus

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    PBLs out-perform A&I supply chains on cost,but encounter high customer expectations

    0%10%20%30%40%50%60%70%80%90%

    100%

    On TimeDelivery to

    Request

    On TimeDelivery to

    Commit

    Survey ParticipantsA&I Supply Chains

    0%

    10%20%30%

    40%

    50%60%

    70%80%

    Supply-Chain

    Mgmt Costas % of

    Revenue

    COGS as %

    of Revenue

    Survey ParticipantsA&I Supply Chains

    Note: Other A&D Supply Chain assessments from PRTM historical benchmarking database

    Speed Gap Cost AdvantageHigh customer expectations

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    More mature practices have 42% lower supply managementcosts

    Supply ChainManagement Costas a % of Revenue

    Top Performing Supply Chains

    Most Mature Practices

    Practice Maturity

    Top PerformersAll Others

    InternalIntegration

    ExternalIntegration

    +

    86%Overla

    p

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    Participants see Government as less keen on more maturePBLs

    4%8% 10%

    19%15%

    32%27%

    23%

    43%

    0%

    10%

    20%

    30%

    40%

    50%

    Desired PBL Contract Type Mix(as viewed by participants)

    Industry Government

    Participants were asked to describe both their & the governments ideal mix of PBL contracts

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    Participants view Government acceptance as the primarybarrier to accelerating use and maturity of PBLs

    When asked to rank the top 6 barriers to accelerating use of PBLS

    (1 = most important; 6 = least important)

    71% Ranked education of Government employees as number 1 or 2

    57% Ranked multi-year funding as priority 1 or 2

    0% Ranked education of industry employees as number 1 or 2

    100% of participants said industry is more willingthan Government to use Mission Assurance PBLs !

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    The study confirms known PBL challenges

    Observed Examples

    Payment and incentives are not well alignedto outcomesLots of metrics, often not tied to payment

    PBL with 5 different performancemetrics, but only one used asbasis of payment

    Government owns, but industry managesinventory

    No incentive to right size inventory

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    PBL contract revenue

    2% 0%

    40%

    29%

    6%

    24%

    52%47%

    0% 0%0%

    10%

    20%

    30%

    40%

    50%

    60%

    No Stage Stage 1 Stage 2 Stage 3 Stage 4

    Revenue Classified by PBL Contract TypeNumber of Contracts by PBL Type

    PBLs accounted for ~35% of the participants total revenue

    Relative AnnualValue per PBL by

    Type

    S t a g

    e 1

    S t a g

    e 2

    S t a g

    e 3

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    Maturity classification vs. payment

    Evaluation of PBL MaturityBased on Payment Basis

    0%18%

    29%

    53%

    0%10%20%30%40%50%60%70%80%90%

    100%

    S t a g e 1

    S t a g e 2

    S t a g e 3

    S t a g e 4

    PBL Maturity Based on ReportedContract Type

    47%

    24%

    29%

    0%

    0%

    10%20%30%40%50%60%70%80%90%

    100%

    S t a g e 1

    S t a g e 2

    S t a g e 3

    S t a g e 4More than 50% of PBLs saw themselves as more mature by one

    stage than what the payment basis would suggest

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    The case for inventory ownership

    PBL Inventor Ownership

    >90

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    Average PBL life is only five years, even with options

    Survey Respondent PBLBase Contract Length

    (in years)

    0% 20% 40% 60%

    0

    1

    2-3

    4-5

    Survey Respondent PBLOption Length

    (in years)

    0% 20% 40% 60%

    0

    1

    2-3

    4-5 AverageBase

    ~3.2 years

    AverageOption

    ~1.9 years

    Short option periods discourage continuous improvement

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    Contract lengths are often too short to create an incentive for industry to invest to create greater value

    C o s

    t

    Traditional vs. Performance-Based Contract

    Providers profitsare higher (Areabetween the linesis bigger with PBL)

    Total Cost for the Governmentis lower

    Investmentto improvereliability

    TermTraditional Govt Cost PBL Govt Cost

    PBL Industry CostTraditional Industry CostIndustry Profit

    Average PBLBase Period

    Term- 3 yrs

    I n v e s t m e n t

    R e c o v e r y P e r i o d

    Time creates incentives to invest to reduce costs

    Obsolescence mayoffset some costimprovementsanticipated at renewal

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    More value available

    Government is missing the opportunity to unlock more valuein terms of weapons system performance and life cycle costs

    53%

    18%

    0%

    10%

    20%

    30%40%

    50%

    60%

    % Reported as Stage 3% Reported with Inventory, Configuration, & Repair

    Only a third of the reportedstage 3 PBLs were

    responsible for the major value-chain activity drivers of

    operational availability

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    S h i i d li i h h f

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    Synchronizing and aligning the tenets to the performanceobjective desired creates value for industry and the warfighter

    The PBL MaturityFramework provides a wayto break down a PBL into

    its critical parts andA-B: Alignment valuecreation

    A-C: Scope value creation

    A-D: Scope & alignmentvalue creation

    Alignment

    Performance Objective

    Delivery Speed

    Operational Availability

    Material Availability

    Mission Assurance

    Stage 1 Stage 2 Stage 3 Stage 4

    SharedSharedValue CreationValue Creation

    SharedSharedValue CreationValue Creation

    SharedSharedValue CreationValue Creation

    SharedSharedValue CreationValue Creation

    PerformancePerformance

    IncentivesIncentives

    PerformaPerformancence

    IncentiveIncentivess

    PerformancePerformanceIncentivesIncentives

    PerformancePerformanceIncentivesIncentives PerformancePerformance

    PeriodPeriodPerformancePerformancePeriodPeriodPerformancePerformance

    PeriodPeriodPerformaPerformancence

    PeriodPeriod

    Payment BasisPayment BasisPayment BasisPayment Basis

    Payment BasisPayment BasisPayment BasisPayment Basis

    Value-ChainValue-ChainOwnershipOwnership

    Value-ChainValue-ChainOwnershipOwnership

    Value-ChainValue-Chain

    OwnershipOwnership

    Value-ChainValue-Chain

    OwnershipOwnershipValue Scope

    V al u

    e C r e

    a t i on

    A C

    D

    B

    Changing the objective creates more potential value, greater value is not automatic

    B th g t d i d t h g t t iti t

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    Both government and industry have great opportunities toimprove future performance-based relationships

    Govt IndustryAlignment

    Train contracts personnel on PBL concepts and metrics All payments must be tied to desired performance metricLeadership must continue to push for more mature PBLs Stage 1s should be challenged

    Inventory

    Use working groups to create collaborative inventory models Longer partnershipsCreate incentives for continuous performance and costimprovements in base and option periodsPrice option year risk when longer periods are needed to

    recoup investmentsValue-ChainTransfer authority & responsibility industry must control allthe necessary levers to maximize value and performance