Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen...

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Finding your Target Audience Jen Winfrey County of San Diego [email protected]

Transcript of Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen...

Page 1: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Finding your TargetAudience

Jen WinfreyCounty of San [email protected]

Page 2: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

When Ads succeedOutwit. Outplay. Outlast.

Page 3: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

When Ads succeedI’m loving it...

Page 4: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Ad FailsI've fallen and I can't get up.

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AdvertisingWe all know what we like, but that does not mean that our target audience will like it too.

Knowing is half the battle:• Who, What, Where, When, Why and How.  

It’s not just a job…..It’s an adventure.

Page 6: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Before you startYour Goals: What do you want?• Increase Oil and Filter Recycling

• Increase Event Traffic• Increase Web Traffic• Increase Awareness About Oil and Filter Recycling

... How are you going to measure your results?

Wassssss up?

Page 7: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Who is your Target Audience?Don’t assume that you know.• Basic Demographics of your Jurisdiction

• DIY Demographics• Sub‐populations: Shade Tree Mechanics

Before you startThe closer you get…..The better you look.

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Demographics

• Population• Housing • Income• Gender• Ethnicity

A mind is a terrible thing to waste.

Page 9: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

DemographicsIt keeps going and going and going…

Page 10: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

DemographicsWe bring good things to life.

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DemographicsIt pays to discover. 

• Go beyond the basics• 16% of the general population are DIY oil changers 

• Who are your resident DIYers?– Language– Identity– Culture– Recreation– Media consumption

Page 12: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Choosing MediaLet your fingers do the walking.

• Print– Newspapers (regional and local)– Magazines and Journals

• Direct Mailers/Inserts• Radio

– 30 and 60 second ads– Traffic spots

• Online• Social Media• Television• Outdoor

Page 13: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Choosing MediaLet your fingers do the walking.

• We are consuming MORE media.– 11 hours a day • 40% TV/Video (not w/online) ↑• 23.5% Online ↑ • 7.5% Mobile devices ↑ • 7.5% Newspapers/Magazines ↓ • 21.5% Radio/Other media ↓

• People are multitasking.• Online is only increasing.• Mobile devices‐ phones & youth. 

Page 14: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

NewspapersThat was easy.

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NewspapersThat was easy.

Page 16: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

NewspapersThat was easy.

Page 17: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

NewspapersThat was easy.

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NewspapersThat was easy.

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MailersHave it your way.

Page 20: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

MailersHave it your way.

Page 21: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

RadioThe happiest place on earth.

• Ads (30 and 60 second)• Traffic spots (10‐15 second)• Hispanic market

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OnlineTastes great! Less filling!

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OnlineKid tested, mother approved.

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OnlineJust do it.

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OnlineGet A little closer! Don’t be shy.

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Social MediaShare moments... Share life.

Page 27: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Social MediaShare moments... Share life.

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Social MediaShare moments... Share life.

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Social MediaShare moments... Share life.

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Composing your adWhere's the beef?

• Graphics– Image choice– Size– Color– White space

• Message– Headline– Motivation– Details– How many words is too many?

• Moving Forward– Become recognizable: maintain consistency 

with color, messaging, font.

Page 31: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

What We Do• Drop Off Locations• Curbside Collection• Events• Outreach (schools, ads, booths)• Target Audiences

Imagination at work.

Page 32: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Target Audiences• Our Goal: Increase Filter Recycling.

• Our Method: Increased services, increased outreach.

• Our Audience:– Younger DIYers

• Caucasian Shade Tree Mechanics• Hispanics• Lower incomes

– Middle aged DIYers• Multiple cars in household, higher income

They’re G‐R‐E‐A‐T!

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• How to find them?  • How to appeal to them?• One ad for everyone? Or multiple ads designed to appeal specific groups?

Sometimes you’ve got to break the rules

Shade Tree Mechanics

Page 34: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Hispanic AudiencesSí, se puede!

• Graphics• Message• Language (Translation/Voice)• Medium

–Radio–Print

Page 35: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Copy, Steal, RepeatYou can do it….. We can help.

Page 36: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Where We StartedIt’s the cheesiest!

Page 37: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Where We StartedIt’s the cheesiest!

Page 38: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Where We StartedIt’s the cheesiest!

Page 39: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Where We StartedIt’s the cheesiest!

Page 40: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Where We StartedIt’s the cheesiest!

Page 41: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Where We StartedIt’s the cheesiest!

Page 42: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Where We StartedIt’s the cheesiest!

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We have Arrived!Can’t beat the feeling!

Page 44: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

We have Arrived!Can’t beat the feeling!

Page 45: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

We have Arrived!Can’t beat the feeling!

Page 46: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

We have Arrived!Can’t beat the feeling!

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Keep it GoingOh the possibilities...

Page 48: Finding your Target Audience - College of Continuing ... · Finding your Target Audience Jen Winfrey County of San Diego Jen.Winfrey@SDCounty.ca.gov

Event AdvertisingBecause you’re worth it.

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You’re going to like the way you look… I guarantee it!

�la publicidad de eventos

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Strong enough for a man… but made for by a woman.�Radio

• Matching ad to demo to station• Reach & frequency• Memorable• Repetition from print/online• Action step: easy to remember