Finding your first customers

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Finding Your First Customers

Transcript of Finding your first customers

Page 1: Finding your first customers

Finding Your First Customers

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Selling Is Hard

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A Startup Is All About Math

CREDIT: Getty Images

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Key Sales Indicators• LTV vs CAC• Conversion Ratios• Close Ratio• Sales Cycle • Burn Rate

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This is where your startup goes to die.

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Find the Best Targets & SellBefore you run out of cash.

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Over 16

Years I’ve

done 10,00

0+ Pitches!

*sales calls, tradeshows, conferences, events, debates, canvassing, and speaking.

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What We are Going to Cover

Who to Target

How to Approach Them

How to Pitch Them

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Who to Target

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Who has the MOST pain?

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Who has the shortest

sales cycle?

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BANT Qualification

Budget Authority Need Time Frame

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How to Approach

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Match Buyer’s Journey & Route to Market

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Find the Approach that Works

Inside Referral

Outside Referral

Event Contact

Social Media

Cold Call

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Approach Statistics

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Use Multiple Approaches

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The Approach Funnel

Dials / Emails

ContactsApt.

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Mini-Exercise – Prospect FunnelQuestion Answer

What’s your ASP?

What’s your monthly quota / sales goal?How many Sales do you need?

What’s your close ratio?

How many Opportunities do you need? What’s your contact to Opportunity ratio? How many contacts do you need?How many contacts per day

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Example Sales Activity FunnelCategory Result

Target $50,000

ASP $5,000

# of Sales Needed 10

Close Ratio 25%

Qualified Opps Needed 40

Prospects that Turn into Qualified Opps

20%

Propsects Needed 200

Calls Needed to Find a Prospect

10

Calls To Make 2000

# of Calls per day 100

# of Days needed to Hit Target 20

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Change 1 number… Category Result

Target $50,000

ASP $5,000

# of Sales Needed 10

Close Ratio 25%

Qualified Opps Needed 40

Prospects that Turn into Qualified Opps 40%Propsects Needed 100

Calls Needed to Find a Prospect

10

Calls To Make 1000# of Calls per day 100

# of Days needed to Hit Target 10

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Anatomy of a Cold Approach

Identify Yourself – Courtesy

Opening Statement

Position That You Are at The

Right Level

Describe the Pain Point(s)

Value Proposition - References

Ask for Appointment

Reaffirm Value – Closing

Statement

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Sample Script

This is ______________________________________with _______________________________________.You and I haven’t spoken before, but we’ve (I’ve) been working with _________________________ since _____________. One of the chief concerns I’ve been hearing lately from other ___________ executives is their frustration with_______________________________________________________________________________________ . We’ve been able to help our customers deal with these issues. For example, we have helped_________ by _________________ resulting in _______________..

Do you have 15 minutes for a call?

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How to Pitch

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PACES

Problem

Answer

Credibility

Evidence

Steps to Take Next

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Eliminate Risk

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Story Selling

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Steps to Take Next

Determine Your Best Targets

Choose Your Approach

Refine Your Pitch

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Email: [email protected]: @StoryArchitect1LinkedIn: https://ca.linkedin.com/in/thestoryarchitectPhone: 1-844-467-2282