FINDING A WIN-WIN - Ogletree Deakins · Abercrombie & Fitch Stores, Inc., 135 S.Ct. 2028 (2015)....
Transcript of FINDING A WIN-WIN - Ogletree Deakins · Abercrombie & Fitch Stores, Inc., 135 S.Ct. 2028 (2015)....
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FINDING A WIN-WIN
RELIGIOUS ACCOMMODATION REQUESTS
IN THE WORKPLACE
Deena Bailey – Cargill Meat Solutions
Ruthie L. Goodboe – Ogletree Deakins (Detroit (Metro)/Pittsburgh)
Chris R. Pace – Ogletree Deakins (Kansas City)
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In 2015, the Supreme Court issued its highly anticipated decision in EEOC v.
Abercrombie & Fitch Stores, Inc., 135 S.Ct. 2028 (2015). Abercrombie and Fitch had a long-
standing policy prohibiting employees from wearing “caps” while working in its stores. When a
head scarf-wearing Muslim woman sought a position in one of its stores, managers suspected
that she was a Muslim who was required to wear that scarf at work, concluded that doing so
violated the no-cap policy, and denied her the position. EEOC sued. The district court granted
summary judgment to the EEOC against the company and, after trial, awarded $20,000 to the
plaintiff. The Tenth Circuit reversed, holding that, while the store may have suspected that the
plaintiff was a Muslim who would not take off her scarf, to state a claim for failure to
accommodate, the employer must know that an employee has a religious objection to an
employer policy. The Supreme Court granted the EEOC’s cert petition on the question of
whether an employer must be informed of a need for a reasonable accommodation for a plaintiff
to sustain a Title VII claim.
The Supreme Court held that actual knowledge of such a requirement is unnecessary:
Abercrombie’s primary argument is that an applicant cannot show disparate
treatment without first showing that an employer has "actual knowledge" of the
applicant's need for an accommodation. We disagree. Instead, an applicant need
only show that his need for an accommodation was a motivating factor in the
employer's decision.
135 S. Ct. at 2032. Notably, though, the Court did not reach the question of whether granting the
(presumed) need for the accommodation of an exception to Abercrombie’s no-cap policy caused
the employer an undue burden. Instead, it focused solely on the question of the level of
knowledge is necessary to produce evidence that a need for a religious accommodation
motivated an employment decision.
In the wake of Abercrombie & Fitch, the employer community loudly wondered whether
it now had a duty to inquire about whether an employee or applicant had a need for a religious
accommodation. Doing so, employers mused, runs counter to long-standing wisdom that it is
better not to ask an employee in a protected class whether she may need some type of
accommodation unless the employee addresses the subject first. Perhaps because of this anxiety,
both advocates and commentators have brought new focus to one of the more vexing and
delicate issues facing employers: how to balance employee religious practices and employer
work requirements.
This paper summarizes and comments upon recent cases that have addressed the need for
employee accommodations in three specific areas: the need of Muslims to take intra-shift breaks
to participate in Islamic prayer; accommodating the need of “Sabbatarians” to refrain from work
on the Sabbath; and the application of neutral appearance standards to employees with
conflicting religious beliefs.
Background
First, some important context. None of the recent decisions purports to alter entrenched
notions that the duty to accommodate employee religious beliefs is not absolute. “Religion does
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not exist in a vacuum in the workplace,” but “coexists, both with intensely secular arrangements
such as collective bargaining agreements and with the intensely secular pressures of the
marketplace.” EEOC v. Firestone Fibers & Textiles Co., 515 F.3d 307, 313 (4th Cir. 2008). In
recognition of this balance, Title VII does “not impose a duty on the employer to accommodate
at all costs.” Ansonia Bd. Of Educ. V. Philbrook, 479 U.S. 60, 70 (1986).
To require an employer to bear more than a de minimis cost is an undue hardship. See,
e.g., Buonanno v. AT&T Broadband LLC, 313 F. Supp. 2d 1069, 1081 (D. Colo. 2004). Any cost
in terms of efficiency or wage expenditure is more than de minimis. Lee v. ABF Freight Sys.,
Inc., 22 F.3d 1019, 1023 (10th Cir. 1994). Likewise, any loss in production that results from a
worker being unavailable due to a religious conflict can amount to an undue hardship, EEOC v.
JBS USA, LLC, 115 F. Supp. 3d 1203 (D. Colo. 2015), and an accommodation that places an
imposition on other employees can be more than a de minimis burden. Lee, 22 F.3d at 1023.
While the EEOC aggressively has sought to expand the law regarding religious
accommodation in recent years, it continues to acknowledge that an employer may establish an
accommodation
not only [by pointing to] direct monetary costs but also the burden on the conduct
of the employer’s business. For example, courts have found undue hardship
where the accommodation diminishes efficiency in other jobs, infringes on other
employees’ job rights or benefits, impairs workplace safety, or causes co-workers
to carry the accommodated employee’s share of potentially hazardous or
burdensome work. Whether the proposed accommodation conflicts with another
law will also be considered.
EEOC Compliance Manual, which can be accessed at http://www.eeoc.gov/policy/docs/religion.html.
Nor is an employer required to accommodate an employee in “exactly the way the
employee would like to be accommodated.” Pinsker v. Joint Dist. No. 28J of Adams &
Arapahoe Cntys., 735 F.2d 388, 390-91 (10th Cir. 1984). And accommodations need not be
“perfect” to comply with Title VII. See EEOC v. JBS USA, LLC, 2015 WL 4387882, *21 (D.
Colo. 2015) (noting EEOC’s litigation position that an employer need not offer a “perfect
accommodation for every Muslim employee”).
PRAYER ACCOMMODATION
These cases typically arise in the context of Muslim employees who seek to be released
from work for short periods of time to participate in Islamic prayers that must occur at specific
points throughout the day. For employers in production and assembly line environments, the
challenge has been particularly acute: how does an employer allow employees to leave a moving
assembly line without impacting quality, production, or safety? This tension has generated
several lawsuits over the last few years, typified by EEOC v. JBS USA, LLC, 339 F.Supp. 3d
1135 (D. Colo. 2018).
JBS operated a beef processing facility in Colorado that employed a large number of
Muslim employees on its (de)assembly line. When the Islamic evening prayer conflicted with
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the scheduled evening shift, JBS sought to accommodate its Islamic employees’ need for prayer
by moving the evening meal times to 7:30pm and 8pm rather than the standard 9:15. While this
change satisfied most Muslim employees, many non-Muslim employers objected to the move.
The change in mealtime eventually led to unrest among the employees and a walkout of Muslim
employees, a small number of whom were suspended and then terminated for failure to return to
work.
Multiple EEOC charges and protracted litigation followed. After a 17-day bench trial, on
the EEOC’s claim that JBS had engaged in a pattern and practice of retaliation against Muslims
by denying them accommodations and terminating them for failure to return to work after the
walk out, the court entered judgment in favor of JBS. In its 60 page Findings of Fact and
Conclusions of Law, the court reached several notable conclusions.
“Freestanding” accommodation claims. Citing the Supreme Court’s statement in
Abercrombie & Fitch that Title VII provided only two causes of action for religious
discrimination—disparate treatment and disparate impact—the court refused the EEOC’s
suggestion that a failure to accommodate is actionable regardless of whether it is tied to an
adverse employment action.
Interactive process and its limits. Since the Supreme Court’s decision in Ansonia Bd. Of
Ed. vs. Philbrook, 479 US 60 (1986), courts have recognized that Title VII imposed an
obligation of “bilateral cooperation” on both employers and employees “in the search for an
acceptable reconciliation of the needs of the employee’s religion and the exigencies of the
employer’s business.” Id. at 69 (citations omitted). However, this interactive process is not
unlimited. An employer meets its obligation by providing any reasonable accommodation.
Once that occurs, it does not have a continuing obligation to confer to seek another
accommodation that the employee might prefer. JBS, 339 F. Supp. 2d at 1178-79.
“Undue burden.” JBS is a good example of an employer that prevailed on an undue
burden defense without an express articulation of the economic costs imposed by the Plaintiffs’
proposed accommodation. The court found that the employees’ preferred accommodation of
permanently moving the evening meal to align with Islamic prayer would have imposed an
undue burden on JBS because shifting the meal time nearly two hours earlier would make
employees less productive because, without a mid-shift break, they would become more tired
and hungry by the end of their shift. The court also concluded that moving the meal period to
coordinate with the time of Islamic evening prayer, which aligned with sunset, would cause the
mealtime to shift throughout the year, thereby negatively impacting employee morale.
Notably, though, the court found that JBS had not carried its burden to show that an
additional accommodation proposed by the EEOC—granting Muslim employees unscheduled
breaks away from the production line to pray—would result in an undue burden on the employer
because JBS managers testified that doing so would not negatively impact production.
JBS is a mixed bag for employers. Positively, the decision underscores the fact that
undue burdens need not be economic in nature: a well-demonstrated impact on employee morale
and fatigue is enough. The decision also constitutes another nail in the coffin of the EEOC’s
theory that a failure to accommodate can create liability even when not tied to an adverse
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employment action. On the other hand, the case serves as a warning for employers who seek to
rely on a loss of production or other economic impacts to support a claim of undue hardship. To
safely do so, an employer must insure that its managers are aware of and, preferably, quantify
any such loss.
SABBATARIANS
Some religions, particularly adherents of the Seventh Day Adventist faith, hold that
working on the Sabbath is a violation of the tenants of the faith. For those employers that require
employees to work on the weekend, balancing the need of an employee to adhere to the tenants
of her faith with the interest of the employer in fully staffing weekend shifts can be very
challenging. Over the last several years, both the EEOC and adherents of the Seventh Day
Adventist faith have become more aggressive in challenging employer policies, filing several
high-profile lawsuits. The church itself has entered into the fray, itself filing nearly 20 lawsuits
against employers in the last few years. Both Plaintiffs and the EEOC have attempted to expand
existing law, as exemplified below.
EEOC v. N. Mem. Health Care, 908 F.3d 1098 (8th Cir. 2018).
In this case, the EEOC dressed up its pre-Abercrombie position that Title VII created a
freestanding obligation on the part of employers to accommodate religious restrictions—a
position rejected by Abercrombie—under the guise of a retaliation case. But the Eighth Circuit
didn’t buy it.
In this case, Emily Sure-Ondara, a nurse and Seventh Day Adventist, was encouraged to
apply for the Advanced Beginner Residency Program offered at North Memorial in Minnesota.
During the hiring process, Sure-Ondara was told that registered nurses working night shifts in the
hiring unit are required to work eight-hour shifts every other weekend under the terms
established by North Memorial’s collective bargaining agreement with the Minnesota Nurses
Association. At no time during the hiring process did Sure-Ondara disclose that her religion
would prevent her from working sundown on Fridays to sundown on Saturdays. Sure-Ondara
received and accepted a conditional offer, which contained the requirement to work the eight-
hour night shift every other weekend. It was not until she submitted her pre-employment
paperwork that she disclosed to the receptionist in the HR department that she needed to be
accommodated for her religious beliefs. An HR generalist told Sure-Ondara that because the
union agreement required work every other weekend, the hospital may have to offer her spot to
another candidate, and Sure-Ondara responded that she still wanted the job and would “make it
work” by finding a substitute for all her Friday night shifts or would come in herself in an
emergency life or death situation. Ultimately, the HR department, applying the hospital’s policy
to consider accommodation requests on a case-by-case basis, decided to rescind her offer
because they determined that it would not be possible for a newly-trained nurse in the Advanced
Beginner Program to consistently trade her Friday night shifts, and they were concerned that
Sure-Ondara would only come to work for what she considered to be emergencies. When
advised that the hospital would be unable to grant the accommodation, Sure-Ondara reiterated
that she would take the position without an accommodation. However, based on what the
hospital saw to be “conflicting statements” on her willingness to come in during her Sabbath, the
hospital removed her from the program and advised her it would be willing to consider her for
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other positions. Sure-Ondara applied for other positions within the hospital without success, and
eventually was hired by a different hospital into a non-union position that accommodated her
religious needs. Sure-Ondara filed a charge upon which EEOC found “cause.” When conciliation
was unsuccessful, the EEOC sued.
Despite the fact that Sure-Ondara’s charge alleged both discrimination and retaliation,
EEOC did not sue for disparate treatment for failing to accommodate Sure-Ondara’s religious
beliefs. Instead, it claimed that Sure-Ondara’s request for an accommodation was inherently
protected activity and that an adverse employment outcome that flows from that protected
activity is inherently retaliatory. The Eighth Circuit rejected this assertion, noting that the
protected activity must also be oppositional to support a retaliation claim. Because an
employee’s mere request for an accommodation, followed by the employer’s consideration and
rejection of that request, is not oppositional, it does not support a retaliation claim.
Here, it appears the EEOC was too clever by half. During the charge stage, the hospital
produced evidence that, under the collective bargaining agreement, employees were obligated to
work every other weekend and that disregarding this requirement would cause an undue
hardship. Perhaps because this evidence was so strong, EEOC attempted to change the subject
by claiming that the failure to hire was retaliation, not discrimination, that was independently
unlawful. The Eighth Circuit deeming this position “sophistry.” In doing so, though, it issued
dicta that may be the most interesting thing about the case: it imported the ADA notion of
“essential job functions” into Title VII religious accommodation analysis.
If timely disclosed, North Memorial had a duty to attempt to accommodate her
religious practice. But North Memorial presented evidence that it is not feasible to
hire an untrained Advanced Beginner into a team providing Hospice and
Palliative Care to elderly patients if the applicant will not work the collectively
bargained schedule. There is no duty to accommodate an applicant or employee
by hiring or transferring her into a position when she is unwilling or unable to
perform one of its essential job functions . . . Whether that principle applied to her
was an issue to be resolved in a disparate treatment claim. . . .
908 F.3d at 1103-04. But the Circuit did not resolve this issue because EEOC had not asserted a
disparate treatment claim. Taken literally, this language suggests that the Circuit would allow an
employer to circumvent the question of whether the proposed accommodation caused an undue
hardship if it could show that the proposed accommodation conflicted with an essential function
of the job.
Tabura v. Kellogg USA, 880 F.3d 544 (10th Cir. 2018).
In Tabura, Kellogg enacted a shift system that required employees to work 26 Saturdays
a year. Kellogg allowed the Plaintiffs to use paid vacation, sick time, personal time or shift-
swapping, but eventually terminated both employees when they accumulated a sufficient number
of points under its’ no-fault attendance policy. Plaintiffs were represented by the Seventh Day
Adventists’ legal arm. Both parties moved for summary judgment. The district court denied
Plaintiffs’ motion, but granted Defendant’s motion finding that, as a matter of law, Kellogg had
granted Plaintiffs’ reasonable accommodation request and that granting further accommodation
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would have resulted in undue hardship. In a mixed bag for the employer, the 10th Circuit
affirmed the district court’s denial of the Plaintiffs’ motion for summary judgment, but reversed
the grant of summary judgment to Kellogg, finding:
First, the EEOC urged the 10th Circuit to adopt a per se rule requiring that, to be
reasonable, an accommodation must “eliminate” the conflict between the employee’s religious
practice and his work requirements. The Tenth Circuit declined to do so, instead noting that Title
VII only requires that an employer reasonably accommodate an employee’s religion, and
absolute rules conflict with what it sees as the intensely fact-specific determination of what is
“reasonable.”
Second, the EEOC urged the Circuit to hold that an employer must do more than simply
apply a neutral policy or practice, like allowing employees to trade shifts, to meet its obligation
to accommodate an employee’s religious practices. The court rejected this invitation, again
noting that whether an accommodation of allowing an employee to utilize neutral practices
constitutes a “reasonable” accommodation is intensely fact-specific and is likely to vary on a
case-by-case basis.
Third, the court noted that employees have an obligation to cooperate in a search for a
reasonable accommodation. But whether an employee cooperated is a question of fact that is not
amenable to summary judgment unless there are no genuine disputes on the question.
Finally, the court reversed the district court’s grant of summary judgment on undue
hardship grounds, noting that the employer failed to move for summary judgment and, therefore,
the plaintiffs did not have sufficient opportunity to offer evidence on the question.
While Tabura is helpful in combatting the EEOC’s proposed innovations regarding the
duty to accommodate, it is undergird by the Tenth Circuit’s skepticism toward granting summary
judgment on the question of whether a proposed accommodation is “reasonable.” But Tabura left
intact existing law that proposed accommodations yielding more than a de minimis cost on an
employer constitute an undue hardship. Consequently, in the wake of Tabura, employers may be
better served by developing robust evidence to support an undue hardship defense, rather than
seeking summary judgment exclusively on the question of whether an accommodation is
reasonable.
APPEARANCE STANDARDS CASES
The question of how employers should react when a neutral employment policy conflicts
with a religious practice is one of the most unsettled areas of religious discrimination law, and
the EEOC is taking advantage of a lack of uniformity in the cases to attempt to make new law.
Over the last several years, EEOC has aggressively litigated cases involving employer
appearance standards (like banning facial hair or head ware) that it believes negatively impact
one or more religious minorities.1
1 While EEOC v. Abercrombie & Fitch Stores, Inc., 135 S.Ct. 2028 (2015) (discussed above) is certainly the highest
profile “appearance standard” case, that case was decided on the narrow, technical grounds described above.
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Camara v. Epps Air Serv., 292 F.Supp.3d 1314 (N.D. Ga. 2017). Epps Air Service has a
policy requiring its employees to wear a uniform and present a neat, professional appearance at
work. The plaintiff, a customer service representative, was required to have face-to-face
interaction with customers. When the plaintiff sought permission to wear her hijab at work, the
employer concluded that doing so would violate its uniform policy and could hurt its business
because some customers might have negative reactions to the hijab. Instead, plaintiff was
offered a non-frontline accounting position where she would not be required to wear a uniform
but where she would be paid the same pay, work the same hours, and receive the same benefits
as she would have as a customer service representative. The plaintiff refused the position,
believing it to be a “lower status” than the position she sought, and when she insisted upon
remaining in the customer service position, she was terminated and filed a failure to
accommodate action against the company.
The court entered summary judgment for the employer on the failure to accommodate
claim because it found the employer did provide a reasonable accommodation when it offered
the Plaintiff a non-uniform job with similar benefits. “Title VII does not require an employer ‘to
accommodate [the employee’s] need for face-to-face customer contact.’” 292 F. Supp. 3d at
1328 (Citing Birdi v. UAL Corp., No. 99 C 5576, 2002 U.S. Dist. LEXIS 9864, 2002 WL
471999 (N.D. Ill. Mar. 26, 2002)). Rather, a transfer offer is reasonable accommodation “even if
the employee would earn less money in the new job,” and, a transfer offer is reasonable “even if
the employee might temporarily lose seniority privileges.” Id. Because the job offered to plaintiff
was reasonably comparable, once she had been offered that transfer accommodation, it was her
duty to accept the offer and the employer had met its obligation.
While the court concluded that it was unnecessary to address the employer’s undue
burden claim because it had offered a reasonable accommodation, it nevertheless found that the
employee’s preferred accommodation constituted a request to be exempted from the employer’s
uniform policy. It then cited a handful of a handful of older decisions and concluded that
employers are not required to change their appearance standards when doing so might negatively
impact their image with some customers. “[I]t is not the law that customer preference is an
insufficient justification” for refusal to relax appearance standards. Id. at 1331 (quoting Cloutier
v. Costco Wholesale Corp, 390 F.3d 126, 136 (1st Cir. 2004).
Camara teaches that an employer can avoid the question of whether an appearance
standard alternation constitutes an undue hardship by offering employees with religious
objections to those standards an equivalent, or nearly equivalent, position that is not subject to
the requirement.
1
Finding a Win-Win: Religious Accommodation Requests in the Workplace
Presented by
Deena Bailey, Senior Lawyer, Cargill Meat SolutionsRuthie L. Goodboe (Detroit (Metro)/Pittsburgh)Chris R. Pace (Kansas City)
Recent Uptick in Claims
EEOC Charges Between 2008 and 2018
– Cause findings increased 64%
– Conciliation agreements increased 489%
– Unsuccessful conciliations decreased by 32%
CAIR lawsuits filed in last 5 years: 45
General Conference of 7th Day Adventist: 19
2
Quick Primer on Accommodation Obligation
Scope of Duty
– “Affirmative” obligation; neutral practices yield to conflicting religious belief
– Duty to cooperate/duty to inquire?
– Undue burden
Three Key Areas of Conflict
Prayer accommodation
Sabbatarians
Grooming/appearance standards
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Case Study One: Prayer Accommodation
Legal dimensions
– “Free standing” accommodation claims
– “Morale” or “burden on others”
– Production concerns
Case Study One: Prayer Accommodation
Proactive measures
– Create a policy
• Accommodation when possible
• Daily determination based on work circumstances
– Define—and document—the hardship
– Record reasons for denial
Labor/union issues
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Case Study One: Prayer Accommodation
Litigation concerns
– Quantify undue hardship
• Engage experts early, if necessary
– Aggressively challenge cases in which there is no adverse employment action
Case Study Two: Sabbatarians
EEOC has unsuccessfully argued that an accommodation must completely eliminate the conflict
Growing consensus that whether an accommodation is “reasonable” is a question of fact
– Simply following neutral practices (like shift-swaps) may not be enough
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Case Study Three: Appearance Standards
Legal Framework– Abercrombie & Fitch
– Customer preferences• Camara v. Epps Air Service Inc.
Containing risk– Offer transfer, even to lower paying position
– Prohibit exceptions to policy
– Internal documentation describing importance of uniform policy
Case Study Three: Appearance Standards
Labor/union considerations
Litigation considerations
– Offer transfer
– Beware of offering only “hypothetical” support for undue burden
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Roundtable/Questions
Finding a Win-Win: Religious Accommodation Requests in the Workplace
Presented by
Deena Bailey, Senior Lawyer, Cargill Meat SolutionsRuthie L. Goodboe (Detroit (Metro)/Pittsburgh)Chris R. Pace (Kansas City)
Deena Hyson Bailey is Senior Employment & Labor Counsel at Cargill Incorporated. She partners with business clients on a broad range of complex legal needs, including general employment and labor law, immigration, Affirmative Action Plans and OFCCP audits, legislative strategy, investigations, and litigation management. Deena is an active member in the Kansas Women Attorneys Association and the Wichita Women Attorneys Association, including serving as a past president and board member of both organizations. She was honored with the Attorney of Achievement Award from both organizations. She invests her non-profit Board, volunteer and pro bono time on issues affecting women, including serving as pro bono counsel to victims of domestic violence on the Protection from Abuse Docket in the Eighteenth Judicial District in Kansas. Deena is also passionate about animal rescue, and volunteers and serves on the board of the Wichita Animal Action league.
Ruthie L. GoodboeShareholder || Detroit (Metro), Pi�sburgh
Ruthie Goodboe is Co-Chair of Ogletree Deakins’ Traditional Labor
Relations practice group. Over the last �� years, Ruthie has partnered
with labor relations/human resource professionals, corporate
executives, operational management and in-house counsel to develop
and tactically implement strategies to build issue free environments
within each client’s business model and industry. She has managed over
��� union organizing drives and decertification campaigns, with a high
rate of success and minimal unfair labor practice charges. She works
within a varie� of industries and with clients of all sizes and
sophistication advising on such ma�ers as strikes, corporate campaigns,
boyco�s, joint, single and successor employer claims and mergers and
acquisitions.
For those clients who have represented workforces, Ruthie regularly
directs and conducts e�ective auditing, negotiation and administration
of collective bargaining agreements including handling numerous
arbitrations involving discharge, discipline, sub-contracting and/or
removal of bargaining unit work, recall rights, plant shutdown and
other contractual issues. She works with major corporations to align
negotiating strategies at the bargaining table with business goals as first
chair bargainer, strategist or by supporting negotiations behind the
scenes.
An integral part of her practice, Ruthie develops and presents employee
and management training related to all aspects of employment law and
labor relations with the goals of enhancing employee-management
communication, developing a well-rounded, compassionate and
objective management team, minimizing liabili� and avoiding litigation.
Chris R. Pace
Shareholder || Kansas Ci�
Chris Pace has extensive experience in the areas of employment
litigation, counseling, and investigation. He represents management in
all varie� of employment disputes before federal and state courts and
administrative agencies with a particular emphasis on representing
employers in class and collective action ma�ers. Chris serves on the
Firm’s Class Action Steering Commi�ee and also manages the firm’s
Litigation Support Group, which assists clients with the design and
implementation of e�cient collection, review and processing
methodologies for electronically stored information.