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    APEC FINANCIAL REGULATORS TRAINING INITIATIVE

    REGIONAL TRAINING PROGRAM

    8 NOVEMBER 2001

    BEIJING

    Financial Services Reform in Australia1

    Good afternoon and thank you for giving me the opportunity to speak with you this

    afternoon on Australias Financial Services Reform Legislation. We have a fairly intense

    agenda to get through and whilst the focus is on the reforms proposed by the FSRA, I

    thought it may be of benefit, and hopefully interest, to you to discuss firstly the

    background to these reforms.

    WALLIS

    In 1996 the Australian Government established an Inquiry into the Australian Financial

    System to review the significant changes to the regulatory framework since the Campbell

    Committee Inquiry in 1981. The new Inquiry, known as the Wallis Inquiry after its

    chairman, Stan Wallis, was to review these developments, consider the factors likely to

    drive further change, and to make recommendations for possible further improvements to

    the regulatory arrangements2.

    The Treasurer provided the following mission statement:

    The Inquiry is charged with providing a stocktake of the results arising from the financial

    deregulation of the Australian financial system since the early 1980s. The forces driving

    further change will be analysed, in particular, technological development.

    Recommendations will be made on the nature of the regulatory arrangements that will bestensure an efficient, responsive, competitive and flexible financial system to underpin

    stronger economic performance, consistent with financial stability, prudence, integrity and

    fairness.3

    1 The views expressed in this paper are the views of the authors and do not necessarily reflect the views orpolicies of the Asian Development Bank (ADB), or its Board of Directors or the governments theyrepresent. ADB makes no representation concerning and does not guarantee the source, originality,accuracy, completeness or reliability of any statement, information, data, finding, interpretation, advice,

    opinion, or view presented.2 FSI Report Overview, page vii3 FSI Report Overview, page vii

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    This era of accelerated change experienced since the early 80s stemmed from rapid

    technological innovation and an evolving business environment together with longer-term

    changes in customer needs and profiles, which are gradual, but powerful influences on

    financial sector developments. There are a progressively greater array of industry

    participants, products and distribution channels and competition is emerging from new

    providers of financial services and the increasing globalisation of financial markets.4

    The Wallis Committee reported in March 1997 and made 115 recommendations, of which

    114 were accepted. (The only recommendation not accepted was that recommending the

    six pillars policy should be removed. The six pillars policy separately imposes a

    government prohibition on mergers among the largest four banks and the largest life

    companies.5)

    Some of the key recommendations, for our purposes today, included:

    1. Corporations Law, market integrity and consumer protection should be combined

    in a single agency. This resulted in the establishment of the Australian Securities

    and Investments Commission (ASIC) in 1998, which combined the roles of the old

    ASC, Insurance and Superannuation Commission and Australian payments system

    council. Amongst other responsibilities the new ASIC was to be responsible for theadministration of all consumer protection laws for financial services.

    2. Disclosure requirements should be consistent and comparables

    3. Profile statements should be introduced for more effective disclosure, including

    about offers of retail financial products.

    4. A single licensing regime should be introduced for financial sales advice and

    dealing

    5. A single set of requirements should be introduced for financial sales and advicewhich include:

    a. Minimum standards of competency and ethical behaviour

    b. Requirements for the disclosure of fees and advisers capacity

    c. Rules on handling client property and money

    d. Financial resources or insurance available in cases of fraud or

    incompetence; and

    e. Responsibilities for agents and employees.

    4 FSI Report Overview, page 35 FSI Report Overview, page 60 (Recommendation 83)

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    6. Regulation of collective investments and public offer superannuation should be

    harmonised

    7. (ASIC) should authorise financial exchanges under a single regime

    8. Exchange clearing houses should be appropriately authorised;

    9. (ASIC) should have broad enforcement powers and

    10. Regulatory agencies should have operational autonomy.

    Naturally, there were a number of other recommendations regarding the role and

    responsibilities of the Australian Prudential Regulation Authority, about financial safety

    and prudential regulation generally and systems and stability. These are not directly

    relevant to my presentation today so I will not go into them any further. I will however

    make mention of the changed regulatory framework resulting from the Wallis Inquiry

    recommendations.

    In short, the Inquiry recommended that the framework based on four institutional

    regulators be replaced by three agencies established on functional lines.6

    The Reserve Bank of Australia (our central bank) holds the key responsibilities of

    monetary policy and systems stability, and regulation of the payments system by its

    Payments Systems Board.

    The Australian Prudential Regulation Authority (APRA) is the prudential regulator

    of deposit taking institutions, life and general insurance and superannuation.

    ASIC (Australian Securities and Investments Commission) is responsible for

    market integrity, consumer protection and corporations.

    HIH INSURANCE

    The effectiveness of the Wallis regulatory structure was challenged by some commentators

    earlier this year with the collapse of HIH Insurance. As you may be aware, the collapse of

    HIH Insurance Limited has been identified as one of the largest and most significant

    corporate failures in Australias history. On 27 February this year, ASIC commenced a

    formal investigation into HIH Insurance Limited and sought the suspension of trading in its

    shares because we believed that the market was inadequately informed about the

    company's financial position. We made it clear to HIH that we would not allow them to

    recommence trading until their financial position was made known to the market. HIH

    6 FSI Report Overview, page 25

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    and have proper complaints-handling procedures. Since 1 July 1998, the consumer

    protection role in the finance sector has been assumed by ASIC.

    In addition to the corporate regulation, including conduct of directors and other office

    bearers, reviewing disclosure to the market through annual reports and regulating other

    company activities such as insolvent trading, ASIC also regulates conduct, disclosure,

    complaints handling and other consumer protection issues for advice provided on the

    following products:

    Securities

    Managed Investments

    Life Insurance

    General Insurance

    Deposits

    This covers a wide range of distribution outlets, including:

    Licensed Securities Dealers

    Licensed Investment Advisers

    Fund Managers

    Life and general insurance agents

    Life and general insurance brokers

    Life and general insurance companies

    Banks

    Friendly societies

    Credit Unions and

    Building Societies.

    We do not ordinarily cover the activities of:

    Real Estate agents

    Funeral directors

    Lawyers and accountants providing incidental advice

    Business advisers

    Financial consultants

    Banks/credit unions/building societies in relation to credit products such as home

    or personal loans,

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    unless their activities relate to managed investments or other securities, if licensed by

    ASIC.

    APRA, on the other hand, focuses on the overall viability of those financial institutions.

    APRA looks after the health of the institution as a whole so that the community can be

    confident in its ability to meet its obligations to its customers collectively. It specifically

    regulates the prudential requirements of:

    Life insurance companies

    General insurance companies

    Superannuation trustees and their funds

    Deposit taking institutions such as banks, building societies and credit unions

    There are obviously overlaps between those issues relevant to examining the financial

    safety of an institution and those involved in promoting consumer protection and market

    integrity. The dividing lines are not always absolutely clear cut: APRA and ASIC, must

    work together to ensure there are no regulatory gaps, whilst fulfilling individual regulatory

    responsibilities as anticipated by the Wallis recommendations.

    You may be aware that implementation of the Wallis recommendations were staged over a

    number of years. Whilst APRA and ASIC were set up to commence 1 July 1998 and

    regulation of superannuation, life and general insurance and banks transferred to the new

    regulatory regime on this date, the non-bank deposit taking institutions transferred on the

    1st July 1999 and other recommendations have been implemented throughout the period to

    date. The final stage of Wallis reform implementation is the Financial Services Reform

    Act, which passed through the Senate in August this year and will commence on 11 March

    2002.

    FSRA (IN GENERAL)

    FSR is the sixth stage of the Corporate Law Economic Reform Program. The exposure

    draft of the legislation was released in February 2000 and public submissions were invited.

    In February 2001 the initial draft of the legislation was released, after consideration of

    submissions received from industry, specialists and regulators, principally the ASIC. The

    original commencement date was October 1, 2001 but commencement has been deferred

    until March 11, 2002, followed by a two-year transitional period.

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    Reference to the Financial Services Reform legislation includes the Financial Services

    Reform Act, the Financial Services Reform (Consequential Provisions) Act, and the

    regulations. The legislation is supplemented by ASIC Policy and Guidance as to how it

    proposes to administer the law. The provisions of the FSRA are drafted to be flexible,

    bearing in mind its key objectives, and much of the detail is covered in the regulations.

    The Act affects the general insurance, life insurance, superannuation, and deposit taking

    industries as well as investment advisors dealers, responsible entities and market makers.

    The financial products it captures are diverse they need to meet clients needs for

    investment and risk products, can be compulsory (superannuation) or voluntary and

    distribution can be direct or through intermediaries at arms length.

    The FSRA essentially provides a single regulatory regime for financial products and

    services, financial markets and clearing and settlement facilities.

    The main objectives of the FSRA are to promote:

    Confident and informed decision making by consumers of financial products

    and services while facilitating efficiency, flexibility and innovation in the

    provision of those products and services

    Fairness, honesty and professionalism by those who provide financial services

    Fair, orderly and transparent markets for financial products, and

    The reduction of systemic risk and the provision of fair and effective services

    by clearing and settlement facilities.

    And these objectives drive the following outcomes:

    Harmonisation of the regulation of all financial products including managed

    investments, superannuation, general and life insurance, securities, futures and

    derivatives, foreign exchange and deposit accounts;

    Provision of a single licensing framework for financial sales, advice and dealings

    for financial services and uniform licenses for the authorisation of market operators

    and clearing and settlement facilities. This means three new types of licence will

    be created by the FSRA:

    o Australian financial services licence (AFSL)

    o Australian clearing and settlement facility licence

    o

    Australian financial markets licence, and

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    Provision of a consistent and comparable disclosure regime across all financial

    products.

    A number of products have specifically been excluded from the legislation; such as

    interests in unregistered managed investment schemes, reinsurance, health insurance, state

    or northern territory insurance, funeral benefits and excluded securities; whilst others have

    been specifically included into the triggering definitions of financial product or

    financial service, regardless of whether they would ordinarily fall within these

    definitional provisions. Certain products can also be included or excluded from the

    definition of financial service by regulation, which highlights the significance of the

    regulations in arriving at the final regime.

    The commencement of FSRA will effect a number of existing laws and codes: it will

    replace Chapters 7 and 8 of the Corporations Law and changes will be made to the ASIC

    Act and current legislation governing the superannuation industry, retirement savings

    accounts, insurance contracts and general insurance. Legislation governing insurance

    agents and brokers will be repealed.

    As you can appreciate the legislatives provisions are numerous and I therefore propose to

    discuss the legislation in two stages firstly the uniform licensing and disclosure regimefor financial providers and in the second session this afternoon, financial markets and

    clearing and settlement facilities.

    FSRA WHAT IT MEANS

    Now that you have some understanding as to what, it is hoped, the legislation will achieve,

    let's delve a little further into what the FSRA provisions governing financial services

    providers actually mean for industry. I propose to do this by looking broadly at thefollowing areas:

    licensing

    disclosure

    ASIC powers

    Remember that I am only talking about the Australian Financial Services Licence at this

    point.

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    Licensing

    When is a license needed?

    If a person provides a financial service they will need an Australian Financial Services

    Licence. Providing a "financial service" includes being engaged in one of the following

    five activities:

    1. giving advice on financial products

    2. dealing in financial products

    3. operating a registered managed investment scheme

    4. making a market in financial products

    5. operating a custodial or depository service, or

    6. engage in conduct prescribed by regulations.

    The first step is therefore for a person to decide whether or not the products that a person is

    providing a financial service in relation to, are caught by the legislation. The majority of

    financial products are caught, including Life, General, Securities, Futures, Superannuation

    and Managed Investments products, however the Act lists a number of specific inclusions

    and exclusions, as to when a person will or won't be providing a "financial service" for the

    purposes of these licensing provisions.

    Specific inclusions include:

    a security

    a derivative

    a managed investments scheme outside the jurisdiction that would be registered ifoperated within the jurisdiction

    a contract of insurance (subject to some limitations)

    certain superannuation interests

    a retirement savings account

    any deposit taking facility made available by an Authorised Deposit-takingInstitution in the course of its banking business (other than RSAs)

    some foreign exchange contracts

    This takes us to what is specifically excluded, including:

    excluded securities

    health insurance

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    re-insurance

    a credit facility within the meaning of the regulations and a facility for making non-cash payments if payments will be debited to a credit facility of this type

    deposit-taking facilities used for State Banking

    a funeral benefit

    exempt public sector superannuation schemes within the meaning of theSuperannuation Industry (Supervision) Act 1993 (regulation 7.1.05)

    surety bonds

    bank drafts

    and products that fit within the converse of included services such as managed

    investment schemes outside the jurisdiction that would not be required to be registered,

    contracts of insurance and life policies that fit within the limitations of the included

    definitions.

    Work that is done in the course of work of a kind ordinarily done by clerks and cashiers is

    not the provision of a financial service.

    A number of persons are exempt from having to hold a licence, such as:

    authorised representatives of licensees or exempt persons

    mere product issuers

    the media where they provide general advice in publicly available publications,

    subject to certain conditions

    an APRA regulated body, where the services concerned are those for which APRA

    has regulatory or supervisory responsibilities (not peripheral activities)

    trustees of non-public offer superannuation entities, and trustees of pooled

    superannuation trusts, provided the pooled superannuation trust does not invest the

    assets of a regulated superannuation fund below a certain asset size

    an employer who arranges for employee contributions to be paid into a

    superannuation fund, or who gives information to employees about the fund

    where the service consists only of a referral to a financial services licensee, as an

    incidental part of the referrers ordinary activities, and where any benefit received

    for the referral is disclosed to the referee.

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    self-managed superannuation fund trustees, provided the service is provided in that

    capacity, or

    where the person is exempted under regulation or by ASIC.

    When is a person advising?

    For some of the financial services the Bill contains further definition. For example,

    financial product advice is defined in relation to personal and general advice: the business

    must therefore understand when their representatives are giving advice and whether this

    advice is personal or general advice.

    Looking at the first element, advice is "a recommendation, statement of opinion, or a report

    of either of those things that is intended to influence a person in making a decision in

    relation to a particular financial productor interest in a particular financial product, or

    could reasonably be regarded as being intended to have such an influence." It does not

    include anything in an exempt document.

    A person will be giving personal advice if they consider any one or more of a person's

    objectives, financial situation and needs, or who could be reasonably expected to have

    considered one of these. General advice is advice that meets the definition of advice, but

    does not meet the requirements for personal advice.

    Some notable exclusions: an exemption if given for advice given by lawyers in the

    ordinary course of activities as a lawyer, that is reasonably regarded as a necessary part of

    those activities; insurance quotes, where the cost or estimate is based on the value of an

    item suggested or recommended by the insurer; accounting activities undertaken by

    qualified accountants, as long as they don't involve financial advice and some

    circumstances where limited information eg on a product cost or return, is provided.

    Advising is one of the main activities that will be licensed under the new regime and this

    definition means call centres and bank tellers/counter staff will need to be carefully

    educated about how to give correct advice, or at the least as to when their conversations are

    crossing the line into general, and then personal advice.

    What about dealing?

    Dealing in a financial product includes issuing, varying or acquiring or disposing of afinancial product; applying for, acquiring of a financial product on behalf of another or

    underwriting an issue of securities or managed investments. The definition of dealing also

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    includes arranging for a person to engage in any of those activities. Working out the

    difference between arranging and advising will be important, as additional obligations such

    as training and some special conditions attach to a person giving advice, as opposed to

    dealing.

    Relief from the definition is provided to persons dealing on their own behalf, provided theyare not an issuer of financial products.

    Many applicants will not wish to be authorised to provide a service in relation to all

    financial products. The Act contemplates that you may obtain an authorisation to provide

    a service in relation to a particular product or class of financial products. For example, you

    may only want to be authorised to provide advice in relation to Life products only.

    What obligations will licensees need to meet?

    The fundamental premise is that a licensee will be able to provide financial services

    efficiently, honestly and fairly.

    But the law recognises that to provide the service in this way certain fundamental

    obligations need to be meet including:

    - appropriate measures to ensure compliance with the law and licence conditions

    - appropriate measures to adequately monitor and supervise the people that represent the

    licensee in the provisions of those services

    - unless APRA-regulated, that the licensee has adequate non-financial and financial

    resources to provide the service. This means the right systems, the right people and

    enough money to do the job.

    - that all representatives are adequately trained

    - appropriate and working internal dispute resolution mechanisms and the licensee is a

    member of an external dispute resolution scheme. The regulations include the matters that

    ASIC is to take into account when considering whether to make or approve standards or

    requirements relating to internal dispute resolution. The regulation also sets out the

    matters ASIC is to take into account when considering whether to approve an external

    dispute resolution scheme.

    - and finally appropriate risk management processes in place and adequate compensation.

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    These requirements are known as the necessary organisational capacities and ASIC has

    issued policy to supplement the legislative requirements.

    Can a licensee use an authorised representative?

    Yes the legislation recognised that a licensee will operate through their "representatives".

    The law contains a number of provisions relating to authorised representatives, which

    represents a change from the proper authority holder, and agents and brokers systems

    currently in use.

    A person will only be able to provide a financial service on behalf of another in certain

    circumstances, including where they are:

    an employee or director of a licensee or related body corporate

    an authorised representative of a licensees acting within the scope of their authority

    an employee of an authorised representative, where the employee conducts limited

    services such as provide basic deposit products

    the holder of a licence covering provisions of those services, or

    exempt from holding a licence.

    The Act introduces some further changes for representatives:

    bodies corporate can be authorised representatives

    sub-authorisation is allowed where the authorised representative is a body corporate

    and has the licensees consent to sub-authorise. Where the licensee authorises a

    corporate authorised representative to sub-authorise, written notice of an

    appointment must be given to ASIC and the licensee.

    one licensee may by the authorised representative of another licensee in a binder

    situation only

    cross-endorsement is possible, but a person who wants to act as an authorised

    representative of more than one licensee will need to obtain the consent of all

    licensees, even if the services the person wants to provide are different for each

    proposed authorising licensee. This is likely to mean a reduction in the number of

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    licensees for whom a person can act, and may result in advisers moving to larger

    dealers groups where they can offer a number of products.

    What about liability for authorised representatives?

    A licensee will be liable for the conduct of it's authorised representative:

    in all circumstances where the representative acts for only that licensee

    only for services covered by the licensee's authority, where the representative

    represents a number of licensees, and

    in all other cases jointly and severally with other licensees.

    Where a lack of authority has been disclosed to the client, the licensee will not be

    responsible for conduct outside that authority.

    Licensees will be required to revisit the associations that it currently has to determine

    whether all of these people should be authorised as its representatives under the legislation.

    They will also need to determine the extent of any authority given, and how they will

    monitor the conduct of these authorised representatives.

    Licence Conditions

    The regulations impose a range of conditions on Australian financial services licences.

    These include conditions relating to:

    notification to ASIC in relation to events that may make a material adverse change to

    the financial position of the licensee (this condition will not apply to licensees that

    are bodies regulated by Australian Prudential Regulation Authority);

    notification to ASIC in relation to certain changes in details entered in the register of

    financial services licensees and the register of authorised representatives of financial

    services licensees;

    the maintenance of a record of training undertaken by representatives; and

    the supply of copies of authorisations of authorised representatives.

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    In addition, ASIC is empowered to impose conditions on a financial services licence. It is

    envisaged that ASIC may use this power both in applying various conditions in relation to

    licensees generally and also in relation to particular classes of licensees.

    What are the changes to Disclosure?

    As you are aware the legislation introduces new disclosure requirements for products and

    point-of-sale conduct.

    Prospectuses for non-listed managed investment schemes will be replaced by the product

    disclosure requirement. Key feature statements for life and superannuation industries will

    also be replaced by product disclosure requirements. And the general insurance industry

    for the first time will also be required to provide product disclosure statements.

    The first issue to be addressed in the disclosure context is whether a licensee is dealing

    with retail or wholesale clients with significantly greater requirements, both disclosure

    and conduct, placed on dealings with retail clients. It is therefore very important to

    understand the distinction between wholesale and retail:

    the overall starting point is that a client is retail unless they fall within the

    definition of wholesale client.

    For the purpose of product disclosure, all clients to whom superannuation or RSA

    products or services are provided are retail, including trustees.

    Where the product is a general insurance product, such as motor vehicle, house

    and contents, travel insurance or other insurance specifically listed, and it is

    provided to an individual or a small business (as defined in the Act less than 100

    people if manufacturing business and less than 20 people in any other case), the

    client is a retail client. In the case of all other general insurances, the client is

    wholesale (eg commercial insurance, PI cover).

    Where the financial service does not involve the provision of superannuation, RSA

    or general insurance products, certain clients will be considered wholesale if they

    meet one of four tests:

    The product-value test provides that a person is not a retail client where

    they purchase a financial product, or a financial service related to a

    financial product, and the value of the product is above the prescribed

    threshold, to be set initially at $500,000. Regulations may modify the

    application of the test where appropriate.

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    The second test ensures that small businesses receive protection as retail

    clients under the regime.

    The third test considers individual wealth and provides power to make

    regulations specifying the net assets or gross income that will be required

    for a person to be a wholesale client, and

    Finally, professional investors are always considered wholesale clients.

    Generally, the disclosure requirements apply to retail clients and the conduct requirements

    are more standardised: "know your client" requires givers of personal advice to

    demonstrate knowledge of objectives, strategy and products appropriate for the client.

    "Know your product" requires a provider to have done appropriate and adequate research

    into the product.

    The regulations require disclosure to be provided in the same manner that the advice is

    provided. Therefore:

    where advice is given orally, disclosure must be given orally;

    where advice is given in printed or electronic form, disclosure must be given in that

    form; and

    where advice is given in any other form, disclosure must also be given in that form.

    I'll now move on to consider the disclosure documents that are required at differing stages

    of a transaction.

    Financial Services Guide: What service am I getting?

    The FSG is a document that is to be provided in almost every situation where a financial

    service is provided and must be given to the client before the financial service is provided.

    The FSG must be prepared by the person who will provide a financial service and must

    contain sufficient information to enable consumers to make an informed decision about

    whether to acquire a financial service. It includes specific information such as:

    the name and contact details of the licensee

    the kind of financial services the licensing can provide

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    information describing the purpose and content of the FSG

    if appropriate, the availability and purpose of a Statement of Advice or PDS in

    addition to the FSG

    information relating to remuneration, commission and other benefits paid to

    persons who refer clients to the licensee, including specifically the amount, if

    available at the time, or how it is to be calculated in a form capable of being

    understood by the client, and

    associations between the licensee and the product issuer than could influence the

    licensee's recommendations

    Where the FSG is provided by the authorised representative, additional information needs

    to be provided such as the authorised representatives details, scope of authority, and

    influencing associations.

    An FSR is not required where the client already has an up to date FSG, the providing entity

    is a product issuer dealing in its own products only or the providing entity operates a

    registered scheme and the service they are providing relates to this only.

    A supplementary FSG may be provided to update the FSG.

    Statement of Advice: What advice am I getting?

    The Statement of Advice is necessary when giving personal advice to a retail client. When

    general advice is provided no SoA is necessary however the client must be advised that the

    advice may not suit their circumstances, objectives or needs. The statement of advice can

    either contain, or be, the advice and must be provided as soon as practicable after advice is

    given and in all cases before the client is given any further financial services.

    Similar to the FSG, the Statement of Advice must contain certain information and

    statements:

    a statement setting out the advice

    information about the basis on which the advice is or was given. The person giving

    the advice must have a reasonable basis for it, and warn the client if it is based on

    incomplete or inaccurate information

    a statement setting out the name and contact details of the providing entity

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    information about remuneration, commission or other benefits that may be capable

    of influencing the advice. The information regarding remuneration required to be

    disclosed in the Statement of Advice is necessarily more specific than that required

    under the Financial Services Guide. Generally, remuneration will need to be

    disclosed as a dollar amount, but where this is not possible, a description of how

    the remuneration is to be calculated, including, where appropriate, worked dollar

    examples and percentage amounts, should be provided.

    information about any other interests, pecuniary, direct or otherwise that may

    influence the provision of advice.

    There are additional requirements when advice recommends the replacement of one

    product with another including charges the client may incur in respect of the disposal or

    acquisition, any pecuniary benefits that may be lost and any other significant consequences

    resulting from the changeover.

    It is fair to say that what is to be disclosed will depend to a degree on the circumstances of

    each particular case, and will call for some judgement on the part of the financial services

    licensee (or authorised representative).

    If an explanation of the activities or functions for which the remuneration is received

    would assist the client to compare similar products or services offered by other providers,

    it would be acceptable to disclose this. For example, it would be acceptable to disclose

    whether part of the remuneration was used to pay for administrative costs, or the costs of

    running an office.

    A balance needs to be struck between providing the client with sufficient information with

    which to make comparisons with products and services of other providers, while not

    overwhelming or confusing the client by providing too much information.

    Product Disclosure Statement: What product am I buying?

    The PDS is to be prepared by or on behalf of the issuer or seller of the financial product

    and must contain sufficient information so that a retail client may make an informed

    decision about whether to purchase a financial product and to allow for comparison of

    financial products. The information must be worded and presented in a clear, concise and

    effective manner, and will include information such as:

    Fees payable in respect of a financial product

    Risks of a financial product

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    Benefits of a financial product; and

    Significant characteristics of a financial product

    Another interesting inclusion in the PDS is the subject of a legislative provision, which

    requires disclosure of "the extent to which labour standards or environment, social or

    ethical considerations are taken into account in the selection, retention or realisation of the

    investment". Arguably, if no consideration is given to these factors, disclosure of this fact

    must also be made.

    Part two of the amendment says "ASIC may develop guidelines that must be complied

    with where a product disclosure statement makes any claim that labour standards or

    environment social, or ethical considerations are taken into account in the selection,

    retention or realisation of the investment". ASIC is giving consideration to guidelines in

    this regard.

    Generally, a PDS should be given to a retail client before a recommendation is made to

    buy a financial product, an offer is made to issue or arrange the issue of a financial

    product, or a seller makes an offer to sell the product if that sale requires disclosure.

    In time critical cases, where the financial product is subject to a cooling off period or if the

    product is a basic deposit product, then the issuer may give certain information orally

    before providing the product without giving the full PDS. A full PDS must however be

    provided not later than 5 days after the product is issued or sold or when the confirmation

    requirement is complied with. The regulations allow a Product Disclosure Statement for

    superannuation products to be provided later in certain circumstances, including the

    provision of a Product Disclosure Statement for standard employer sponsored membersand members of non-public offer superannuation funds.

    A PDS is not required in certain circumstances, including:

    A recommendation, issue or sale situation where the client has either already

    received an up to date PDS, or has access to an up to date PDS.

    A recommendation or issue situation where the client already holds a financial

    product of the same kind and the advice, offer or issue is made under a distribution

    reinvestment plan or switching facility

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    Additional contributions are made to an existing financial product eg to a

    superannuation fund of which the client is already a member on the same terms

    and conditions, or

    Where no consideration is to be provided.

    A supplementary PDS may be used to correct misleading info, omissions or update

    information. Ongoing disclosure of material changes and significant events is also

    required.

    Product issuers and sellers who are required to prepare a Product Disclosure Statement

    must hold any application money in an account for the applicant until the product is issued

    or transferred or the money returned. The money must be paid into an account with an

    Australian authorised deposit-taking institution, or of a kind prescribed by regulation

    Cooling off period

    I made mention earlier to a cooling off period which has previously not been available

    under the Corporations Act. The cooling off period goes a way towards offering

    protections to consumers that arguably were previously covered by the prospectus

    lodgment and registration requirements. It is a 14-day period where the client has the right

    to return the financial product to the responsible person and to have the money they paid toacquire the product repaid. The cooling off period applies, subject to some limitations,

    where one of the following financial products is provided in the jurisdiction to a retail

    client:

    Risk insurance products

    Investment life insurance products

    Managed investment products

    Superannuation products RSA products

    and only where the product is provided to the person by way of issue or by way of sale

    pursuant to an offer to which a product disclosure statement was provided.

    The cooling off period does not apply in certain listed circumstances, which reflect, in part,

    limitations on product disclosure provisions in the new Corporations Act and practical

    difficulties in applying cooling-off provisions to certain financial products: for example,

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    the cooling-off provisions cannot be inappropriately utilised to obtain a refund of

    monies when the product has effectively been used (such as, travel insurance).

    It can't be used to access superannuation related monies that are subject to

    preservation requirements in the event of a transfer between superannuation entities

    or retirement savings accounts.

    There is also provision to vary the amount of monies to be repaid in the event a person

    exercises their right of return of a financial product. These variations account for the

    different nature of various types of products and certain liabilities or costs incurred in

    relation to the issue and subsequent return of the financial product. For example, the

    product holder is the party subject to market risk where the value of the financial product is

    linked to the market. The cooling-off provisions can't be used by a product holder to avoid

    market losses. Similarly, the product holder must meet any non-recoverable taxation or

    duty liabilities associated with their acquisition of the product.

    Provisions relating to Conduct other than financial product disclosure

    Other provisions relating to conduct are also included in the Act and address obligations

    attaching to dealing with clients' money, dealing with other property of clients, reporting

    obligations and prohibitions on hawking of certain financial products and engaging in

    unconscionable conduct.

    ASIC Powers:

    ASIC will have some discretionary powers under the Act with regard to both licensing and

    disclosure, but we have applied a high benchmark and only those industry participants that

    are subject to exceptional circumstances and where consumer protection will not be

    comprised will beallowed relief.We have also been vested with a number of administrative powers including suspension,

    variation and revocation of licences and banning orders against financial advisors. We can

    impose stop orders for information in Product Disclosure Statements and there is a broader

    range of conduct offences eg failure to notify of an alteration to a financial services guide.

    Some offences are strict liability offences, such as a person failing to give a disclosure

    document or failing to keep and provide copies or product disclosure statements, or

    notifying ASIC the PDS is in use.

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    In addition, there are a number of criminal and civil penalties, which will apply for specific

    breaches eg where a person fails to give a client a disclosure document, resulting in loss to

    the client, the client may recover the loss or damage.

    Transitionals

    The Act provides for a two year transitional period which means in general that existing

    financial service participants will have until March 2004 to comply with most of the

    provisions for their existing businesses. New participants will need to obtain a license to

    provide new financial services. More detail on the transitional provisions will be discussed

    later in this presentation.

    Please remember that this is an overview of the legislative provisions and naturally does

    not cover anywhere near the detail of the legislation. The Act itself contains some 550

    provisions, plus the provisions of the consequential amendments legislation and

    regulations. I am happy to discuss in more detail any of the provisions mentioned in this

    overview.

    Thank you thats where I would like to break with this session. Im more than happy to

    take any questions you may have on the presentation up to this point.

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    SESSION 2

    Welcome back!

    ASICs role, now that the legislation has passed, is fourfold. It is to:

    1. Give full effect to the law through development of policy and processes

    2. Facilitate transition

    3. Conduct surveillance and enforcement

    4. Educate consumers

    In this phase leading up to commencement, our focus is naturally on implementation of the

    legislation. In this session I will canvass our approach to implementation, transitional

    provisions, as well as look at the exchange and clearing and settlement provisions of

    FSRA.

    Our approach to implementing the legislation has been, and is, guided by a number of key

    principals. These are that we should:

    Give full effect to the legislation enacted by the Parliament recognising that

    this legislation is the result of detailed consultation with industry and consumer

    groups over the last 4 years;

    Develop policy that is consistent with the main objectives of the legislation, as

    were discussed in the first session this afternoon;

    Recognise that the new legislative framework changes how financial products

    and services are regulated and that for some industries this change will be

    greater than for others;

    Provide guidance that will help people comply with their obligations under the

    new regime;

    Focus on administrative implementation of the legislation

    Develop policies by working closely with those developing internal ASIC

    systems and processes to implement the Act (such as those working on

    development of application forms, IT systems and surveillance programs); and

    Help consumers understand how we will implement the new legislative

    framework.

    Our task is to licence participants and to apply the disclosure and conduct requirements.We believe we need to assist market participants and consumers in understanding how

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    ASIC will do so. We do this through Policy Statements, and Guidelines including

    licensing kits.

    Our Policy Statements give guidance, indicating how ASIC will administer specific areas

    of the law and how we will exercise discretions and powers given to us. While these

    statements do not have the force of law, industry participants have regard to our Policy

    Statements in conducting their affairs.

    We have set a framework for developing policy proposal papers, a process document for

    how we will issue licences and a guide as to how our existing policies would be applied,

    amended or replaced under the new Act. An initial framework document was released

    with the first set of policy proposals in April this year, and a supplementary framework

    was issued on 11 September, in response to the deferred commencement date of 11 March

    next year. These framework documents together explain the interaction between the

    proposed policies, policy statements and guidance documents, and are available, together

    with the policy proposal papers on ASIC's website (www.asic.gov.au) if any of you would

    like to take a closer look.

    There are four stages to our publication timetable, and our releases are prioritised having

    regard to industry needs. In essence, and keeping in mind the March 11th

    start date, weaim to have issued by 1 December 2001 those policy publications that are most important

    to implementing the FSR legislation:

    1. Before 1 October:

    a. Licensing Financial requirements Policy Proposal Paper

    b. Adapting PS146 to the Financial Services Regime

    c. Interim Policy on Approval of Codes

    2. Before 1 November:

    a. Licensing and Disclosure:

    b. Transitional provisions guide and PPP (dependant on final FSR regulations)

    c. Licensing process guideline on how to get a licence

    d. Market operators PPP

    3. Before 1 December:

    a. Licensing

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    Organisational Capacities Policy Statement

    PS146 (training of financial product advisers)

    Internal and external dispute resolution PS

    Discretionary powers PS

    Financial requirements policy

    Advice and deal PS (subject to regulations)

    b. Disclosure:

    Product disclosure policy

    Discretionary powers PS

    Licensing and Disclosure transitional provisions policy (subject

    to regulations)

    4. Early 2002 (before FSR Commencement)

    a. Discretionary powers related instruments for both Licensing and Disclosure

    b. Market operations PS

    c. Licensing kits and electronic applications (February)

    Policy Proposal Papers are the first step in the policy development process and give a

    proposed view as to how ASIC will interpret the law. But they are proposals only and are

    issued for public comment and consultation. After going through the consultative processand making revisions where appropriate we then issue Policy Statements on the subject

    matter.

    Throughout the FSRA consultation process to date we have received over 75 written

    submissions on our policy proposals for FSR. We have also conducted more than 30

    meetings with various industry groups and companies to discuss the PPP's and take their

    views. Whilst the response was generally positive on our process, it was not surprisingthat there were common themes among the issues highlighted by industry. Some

    commentators considered that the PPP's were too prescriptive in definitional areas whilst

    others considered in some areas the PPP's did not provide enough certainty to be of

    assistance to industry. Clarification was required on a number of the policies, particularly

    Advice and Deal and IPS146 (covering training of authorised representatives), suggesting

    that the scope of the licensing regime and training requirements were likely to be two of

    the biggest hurdles for industry to come to terms with.

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    The areas that attracted most interest amongst commentators were, not surprisingly: How

    do we become licensed, how will ASIC determine what is financial product advice,

    training requirements and our views on the disclosure documents required under the

    legislation. These are the policy proposals I intend therefore to focus on today.

    Advice and Deal

    Lets start with Advice and Deal We initially issued policy proposals on Advice and Deal

    which sought to provide answers to difficult and controversial areas. We have altered our

    approach on the basis that a number of these areas were considered better left to the

    regulations to address and we now propose to issue a guidance document in lieu of a policy

    statement. This enables us to take a more general approach to assisting industry, which

    will provide guidance on issues that industry should consider in determining where they fit

    within this licence structure.

    For example, in determining the meaning of "financial product advice" our guide suggests

    that consideration should be given to the character and context of the communication: does

    the communication contain a recommendation, statement of opinion or a report of either of

    these? Communications of factual information only do not involve the expression of an

    opinion or recommendation we have suggested that factual information is information

    that is objectively ascertainable, but have warned industry that selectivity may take acommunication out of the "factual information" category. Information is not objectively

    ascertainable if its truth or accuracy could be reasonably questioned.

    Context of the communication looks at whether the recommendation or statement of

    opinion, or report of either of these is, or could reasonably be regarded as, intended to

    influence a person to make a decision in relation to a financial product. We consider that it

    is necessary to consider the means by which the provider is remunerated and anyrepresentations made to the consumer. For example, it is more likely to be advice if the

    provider is remunerated by the consumer.

    Dealing includes arranging for a person to engage in conduct that constitutes dealing. We

    consider that the following factors tend to suggest that the conduct of a person providing a

    service to a second person constitutes "arranging:

    a. Where their involvement in the chain of events leading to the relevant dealing

    transaction is of sufficient importance that without that involvement the transaction

    would not take place;

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    b. Where their involvement significantly 'adds value' for the second person;

    c. Where their involvement in the chain of events leading to the relevant transaction

    dealing is not merely passive

    d. Where they receive benefits depending on the decisions made by the second person

    For example, the activities of an order router would probably be "arranging", whereas the

    operator of a business introduction service will probably not be arranging where the

    operator plays a passive role and doesn't benefit from the investment.

    Bearing in mind the obligations that rest with a licensee, this guide also provides factors to

    assist with determining whether a person is acting as a principal or a representative.

    Principals need to be licensed in their own right. Factors indicative of a person acting as

    principal and not as a representative include:

    If your conduct is monitored and supervised by someone else

    If you give consumers the impression that you are acting as a principal

    If your conduct is not covered by anyone else's compensation arrangements (eg

    PI insurance)

    If client assets are held in an account in your name

    If clients are directed to pay any fees owing in relation to the provision of

    financial services into an account in your name If you receive commissions directly from product issuers

    If you have ownership of client information.

    If you are a representative you will not cease to be a representative merely by handling

    money as a conduit and you are able to produce and distribute your own business

    documentation (business cards and letterhead) provided these documents make it clear you

    act as a representative of a licensee, and the licensee is disclosed.

    A specific liability issue which arises is how the obligations of a licensee operate where its

    authorized representative (AR) employs a para-planner (PP), who is not authorized, to

    assist in providing financial product advice to retail clients. For example, the PP may

    engage in the following activities:

    (a) collecting information directly from clients about their objectives, financial

    situation and needs;

    (b) preparing draft statements of advice (which identify the AR as the providing

    entity, but do not include any reference to the PP);

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    (c) assisting the AR in explaining these statements of advice in discussion with

    the clients.

    We consider that the licensee must have compliance measures in place that are designed to

    ensure that the AR plays a material role in the provision of financial product advice to

    retail clients (refer to the Organizational Capacities Policy Statement). If the licensee does

    not have appropriate compliance measures in place, it will breach several duties, including

    the duty to ensure that financial services are provided competently and honestly, the duty

    to take reasonable steps to ensure that its representatives are complying with the law and

    the duty to maintain the competence to provide the financial services. It would be

    inconsistent with these duties for the licensee to allow financial product advice to be

    provided under its licence without the material involvement of those persons who are

    authorized to provide that advice.

    The requirement for the AR to play a material role in the provision of the advice does not

    mean that the AR must personally perform all the functions associated with the provision

    of the advice. Rather, the AR must:

    (a) review the draft statements of advice prepared by the PP with a view to

    assessing whether all legal obligations have been complied with, and take

    any necessary action to ensure such compliance (this may mean that the ARneeds to obtain further information from the client or may need to alter the

    draft recommendation); and

    (b) manage and lead any oral explanation of the financial product advice to the

    client.

    As a general rule, where there is disproportionately high number of unauthorized para-

    planners being used by a licensees authorized representatives (compared to the number ofthe licensees authorized representatives), we believe that there is an increased risk that the

    licensee will not be satisfying its obligations.

    It is important to note that the licensee remains ultimately responsible for the financial

    product advice provided by the AR (and the licensee will be liable to consumers if the

    advice is defective) regardless of the extent to which the AR uses para-planners to assist in

    the preparation of that advice.

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    While the primary responsibility for the provision of financial services rests with the

    licensee, authorized representatives and para-planners also need to ensure that they are

    acting lawfully. For example, the obligations in Part 7.7 will be imposed directly on the

    Authorised Representative as the providing entity. There is also a risk that the PP may be

    breaching the law if the AR does not play a material role in the provision of the financial

    product advice because it may be held that thePP (rather than the AR) is the person who is

    providing the financial product advice.

    Further regulations will be released before 11 March 2002 and it is possible that a number

    of unresolved issues will be dealt with in these. When the final FSR regulations are

    issued, we will review what, if any, policy guidance ASIC needs to issue on this subject,

    taking into account that:

    It is for the service provider to ultimately determine their obligations under the FSR

    legislation and regulations, and

    We need to strike a balance on the level of guidance we provide while ensuring we

    accurately reflect the legislative intent.

    Organisational Capacities

    This policy statement will outline the minimum standards ASIC expects licensees to meetin order to comply with their key obligations and will continue to recognise that the FSR

    regime is designed to work in a flexible way. It will confirm that licensees are responsible

    for complying with the obligations the legislation places on them as licensees, including

    deciding which way is the best for them to do so.

    These obligations include having adequate compliance measures, sufficient financial and

    non-financial resources; organisational expertise and skills; adequate risk managementsystems and adequate ongoing internal assessment and monitoring arrangements. What is

    required of a licensee to comply with the law will vary according to the nature, scale and

    complexity of the business the licensee carries on. In many cases there may be a number

    of ways for licensees to comply with what the law requires. In the way we administer the

    legislation consistent with this policy, we will seek as far as possible to retain this

    flexibility.

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    The key message in this policy proposal is that we see the implementation of appropriate

    compliance structures, including reporting and monitoring systems, as being necessary to

    meet licensee obligations to provide a financial service efficiently, honestly and fairly.

    In summary, this means that the licensee needs to know whether or not they are complying

    with the law and with their licence and when a breach occurs that they take the necessaryaction to rectify the breach in a timely manner and address any systemic issues

    appropriately. For example, a licensee will need to know whether the people who are

    providing advice to his or her customers are meeting their obligations under the law to

    provide a statement of advice. If one of these advisors is not meeting this obligation the

    licensee will need to do something about it. But also the licensee will also need to make

    sure that their advisors are giving appropriate advice and will need to put measures in place

    to test this eg by having somebody pretend to be a client or mystery shopper.

    The policy proposals go into some detail about the different outcomes we are seeking in

    relation to some of the more specific requirements under the licence. Our aim in this part

    was to give enough guidance as to ASIC's expectations. For example, we go into some

    detail about what adequate compliance measures are. These follow the Australian

    Standard 3806 on compliance structures, but again they are to be applied flexibly. Our

    direction on compliance is an important place to start as it underlines how you will need to

    comply with each compliance regulation.

    Monitoring, supervising and training of representatives are vital for all licensees to

    understand. We outline minimum requirements that must be put in place including

    documented reporting structures and a system to supervise activities. In line with

    compliance methodology there must also be documented procedures for taking disciplinary

    action when non-compliance occurs.

    Organisational expertise is another important area covered in this policy proposal. It sets

    out what we believe are the minimum educational and experience qualifications required

    for licensees: it explains who we believe should have those qualifications and we outline

    the kinds of qualifications and experience we think are relevant. The outcome we are

    seeking is a balance between technical knowledge and experience as well as management

    know-how.

    We outline what we think are the risk areas in satisfying the adequate non-financial

    resources requirements and points to consider as to whether the licensees resources are

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    adequate. For example, one measure may be the response times of your IT system or

    complaints from staff about the adequacy about the IT system.

    For guidance on risk management we have looked at the Australian Standard on risk

    managements systems and outlined some of the fundamentals of identifying, prioritising

    and managing risks. We do not expect that all risks are addressed addressed 100% but weare saying that each risk needs to be looked at and addressed appropriately.

    Accepting that anyone giving financial product advice needs to be licensed or authorised

    by a licensee, a licensee is responsible for ensuring that its representatives are properly

    trained and supervised guidance on this general obligation will be set out in our

    organizational capacities policy statement also. The finally adapted PS146, intended to be

    issued before 1 December will contain explicit training standards that must be met by

    representatives of licensee who provide retail advice.

    IPS146

    In recognition of the different kinds of licence we have limited PS146 to the provision of

    retail product advice only, rather than all licence activities. We have done this because we

    believe the law, with its requirement that all licensees must train their representatives

    adequately, is enough at this time.

    This policy will continue the two- tiered approach currently adopted for training of

    authorised representatives but we have clarified tier two. We believe that most people

    providing financial product advice need to be trained to a tier one level. The interpretation

    of what constitutes financial product advice we believe excludes many clerical and

    administration activities that many industry players have determined as being advice. But

    we also recognise that some products have become commoditised and as such only limited

    (tier two) training is required. This includes your general insurance products and basic

    deposit products.

    We have also recognised that training courses entered into prior to 1995 may not have the

    content to meet today's requirements and as such these courses will not be automatically

    recognised.

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    Most general insurance products fall within Tier 2, including motor vehicle, home and

    contents, travel and personal and domestic property insurance. We have restricted the

    lower Tier 2 level of training to people advising on these products because they are

    relatively straightforward, don't have an investment component, are subject to terms and

    conditions and are of limited life (often 12 months). We have also applied the Tier 2 level

    to those who provide advice about basic deposit products and facilities for making non-

    cash payments such as smart cards, cheques and traveller cheques. This is because these

    products are also relatively straightforward and well understood by the public.

    There are some insurance products that are not considered Tier 2: insurance products

    covering consumer credit, sickness, accident or disability - this is because the choice made

    about these products has or may have an increased potential to significantly impact on a

    client's financial situation. Greater reliance is therefore placed on the adviser's competence

    for advice on these products. In addition, our regulatory experience has led us to conclude

    that a higher standard of training is required to advise on these products.

    The recognition of pre 1995 training is a hot issue with the industry. We continue to

    consider that training undertaken before 1 January 1995 would generally need to be

    supplemented but we do recognise that many industry people have undertaken further

    training post 1995.

    We have now confirmed that an advisor with pre 1995 training will not have to undertake

    gap training where:

    The adviser has continued to work in the industry; and

    Either:

    a. Is a member of a recognised professional association relevant to the

    financial services industry that has a formal requirement for ContinuingProfessional Development and the adviser has obtained the relevant points

    (NIBA of course meets that requirement)

    b. Where the above does not apply, undertook continuing training by regular

    attendance at workshops or courses relevant to their advisory activities and

    regulatory obligations.

    Alternatively, an adviser with pre 1995 qualifications can demonstrate their current

    competence by undergoing individual assessment. We intend to further clarify this policy

    before the end of the year.

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    Financial requirements

    The financial requirements Policy Proposals Paper was issued on the 21st September. This

    policy proposal paper canvasses proposed requirements that will apply to Australian

    financial service licensees depending on the functions carried out by the licensees. These

    include a cash flow proposal for most licensees, and a net tangible asset proposal for

    custodians or depositories.

    A licensee regulated by APRA is not subject to ASIC's financial requirements as those

    licensees must satisfy APRA's financial requirements instead.

    The base level requirements on the licensee are:

    i. Positive net tangible assets (NTA) and solvent

    ii. Have sufficient cash resources to cover 3 months based on unfavourable

    assumptions

    iii. Audit compliance annually and when ASIC asks

    iv. Adequate risk management system including addressing financial risks.

    ASIC intends to consult separately on the appropriate additional financial requirements for

    licensees who have direct financial obligations to clients. This will typically apply to

    dealers who enter into financial product transactions with (rather than on behalf of) clients.

    ASIC will also consult separately on financial requirements for licensees who hold more

    than $100,000 of client money or assets.

    We have received a number of submissions on this paper: the general broking industry

    strongly object to the 3 month cash flow requirement, arguing it is not appropriate for an

    intermediary, is costly and of no value. There is also confusion as to how it applies and wewill work to clarify this over the next short period.

    Disclosure (PDS)

    There were varying industry views on whether ASIC should give guidance on compliance

    with the PDS provisions of the Act. We decided to issue guidance to promote the

    objectives of the Act and to share our experience in disclosure of important topics, such as

    risk, fees and benefits. The policy addresses:

    what we consider to be the key objectives of the PDS provisions

    what we consider to be good process in developing PDSs

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    good disclosure principles that a product issuer should consider

    guidance on potential misleading and deceptive disclosure

    examples of good disclosure outcomes.

    The "good disclosure principles" that a product issuer should consider are:

    1. disclosure should be timely;

    2. disclosure should be relevant and complete;

    3. disclosure should promote product understanding;

    4. disclosure should promote comparison;

    5. disclosure should have regard to consumers needs; and

    6. disclosure should highlight important information.

    We have suggested that the proposals may be adaptable to other disclosure obligations

    under the Act eg those relating to the FSG and SOA.

    Approval of Codes

    On the consumer protection front, ASIC is vested with a code approval responsibility. We

    recognise the potential role of Industry Codes and in this policy discuss what we consider

    is the nature of a Code and the criteria by which we will consider approving a Code. We

    have also considered the harmonisation of Codes, administration of Codes and their

    ongoing status, if any.

    External and Internal Dispute Resolution Procedures

    A licensee is required to have approved internal and external dispute resolution procedures.

    The factors ASICmust consider whenassessing a scheme for approval include whether the

    scheme meets the Australian Standard on Complaint Schemes.

    TRANSITIONAL ARRANGEMENTS AND THE APPLICATION PROCESS

    The two-year transitional period to March 2004 means that we will be dealing with

    industry across all stages of the licensing process including administering two regulatory

    regimes.

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    A number of transitional provisions have been included in the consequential provisions

    legislation to explain how entities will be regulated through the transitional period. Here's

    how it will work:

    New financial services providers will generally need a licence to provide financial

    services from the date of commencement.

    Existing financial service providers will have up to the full two years to transition

    provided they continue to only provide services that they are allowed to provided

    under their current Corporations Act license or authorisation.

    Many businesses will have a mixture of different regulated activities and could be

    caught by both regimes.

    The transitional provisions provide for streamlining licence applications according to

    whether an entity currently holds an ASIC license, whether any variation of business, or

    restructure of the business is intended going into the transitional period and whether the

    business is FSR compliant. New entrants or those who were previously unregulated will

    need to apply through the full licensing process. Streamlining is not a shortcut to

    compliance with the law, but rather provides a means of licensing that means less

    paperwork for compliant entities. The transition period for any particular licensee ends

    when they either receive and AFSL, or start to engage in activities that are outside their

    "regulated activities" (and therefore need an AFSL).

    As soon as a licensee transitions to the FSRA, all of their authorised representatives will

    also be caught by the FSR regime, including the licensee obligations and disclosure

    requirements. For example, by becoming covered by the PDS provisions of the legislation

    you not only need to meet the PDS requirements, but all of the PDS requirements such as

    timing, situations when a PDS is required apply as soon as the product becomes regulated

    under FSR. This means internal sign-off obligations apply and anyone distributing alicensee's product will be caught once they have that PDS in their hands regardless of

    whether or not they are licensed or caught by any other FSR provisions.

    This means that licensees will have to think strategically about how and when they

    transition, considering their own circumstances in each case.

    To assist with licence applications, ASIC has issued a process-related publication: How do

    I get an AFSL? This guideline is intended to provide applicants with as much information

    upfront as possible to smooth the application process for a FSL and to ensure that the

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    standard of applications is high: incomplete applications will be rejected. The current

    public version of the process guideline reflects our present thinking on how the application

    process will operate; but will be reviewed and finalised in light of transitional provisions

    and the relevant regulations, when available. Later releases of the process guideline will

    include details of new standard licence conditions and information as to what happens to

    your existing license or registration.

    In addition to providing general information on the application process, the guideline

    describes possible AFSL structure maps considering the class of financial service or

    particular service, class of products and particular financial products. We will also be

    issuing a licensing application kit, which are a detailed guide about the application.

    Our licensing process has been developed to encourage electronic applications and

    electronic maintenance of licensee information.

    Impact on industry

    We believe there will be broadly three types of industry involvement. Firstly, those

    entities currently licensed by ASIC: they are used to the licensing approach, dealers are

    aware of the need to document and demonstrate competencies and brokers registration is

    diligence based. There is an awareness of conduct requirements and they are used to

    ASICs policy approach. Dealers are used to registration, but brokers are not. Dealers, in

    particular are used to ASIC's use of remedies, particularly the banning order.

    Secondly, there are those entities regulated by other agencies - these bodies will need to be

    licensed by ASIC as well. For example, a life company is prudentially regulated by

    APRA, but will need to also be licensed by ASIC for financial services provided to

    consumers. Dual or multiple regulation raises potential for confusion, duplication and

    resistance, which means the policy, and procedural approaches will need to be clearly

    articulated. The FSRA does accept some APRA standards eg risk management systems.

    Finally, we have those industries that are new to ASIC regulation and have never been

    licensed before, such as custodians. They are unaware of competency based assessment,

    ASIC's policy approach, licensing obligations and registration of representatives (where

    applicable). Conduct and disclosure requirements are new to them and they are likely to be

    the ones requiring most assistance from ASIC.

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    It is obvious to us that certain industries will transition more smoothly than others. The

    transition period will be a time of significant change management for industry. The new

    AFSL introduces a host of new issues for industry:

    The need for licensing means that entities must review their structure, distribution

    channels, technical and IT capabilities and consider outsourcing possibilities.

    Industry must overcome any resistance to the extent of disclosure required and

    focus on familiarity with the new products.

    Training and compliance must be conducted properly to ensure consumer needs are

    being met

    There will be impact on the products changes to method of advice, product

    structure, bundling and unbundling.

    You have probably heard enough about the Australian Financial Services Licence for now

    this part of the legislation initially attracted ASIC priority attention due to the large

    number of industry participants affected. We knew that industry would have a level of

    expectation regarding ASIC guidance in meeting the new regime: some will transition

    much easier than other players.

    FINANCIAL MARKETS AND CLEARING AND SETTLEMENT FACILITIES

    A no less important aspect of the FSRA is that part affecting financial markets and clearing

    and settlement facilities. As promised earlier I will now address these provisions.

    What are the objectives of the Act for financial markets and clearing?

    The Act introduces new regimes for the regulation of financial markets and clearing and

    settlement services. The old Law had a number of limitations, particularly due to narrowdefinitions of the types of financial products, which affected the ability of financial

    markets to trade new products. It also regulated under different provisions the same types

    of financial products. FSR aims to allow for market developments; adaptation and

    competition. One means the legislation uses to achieve this aim is through the introduction

    of a flexible licensing regime. This allows conditions to be imposed in a licence issued to

    a financial market operator or a clearing and settlement facility operator that address

    specific regulatory issues relating to the operation of that market or clearing and settlement

    facility.

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    The regulatory approach is to impose obligations on operators of relevant facilities as high

    level objectives. At the highest level the stated objects of the legislation in relation to

    markets and clearing and settlement are to promote:

    (i) fair, orderly and transparent markets for financial products; and

    (ii) the reduction of systemic risk and the provision of fair and effective services by

    clearing and settlement facilities.

    The Act permits regulations to be made dealing with a range of specified matters, such as

    the content of an application for an Australian market licence. The conditions of a licence

    will also affect the way in which a facility and the operator are to function.

    Who is responsible for regulation of financial markets and clearing and settlement?

    Unlike the position of the providers of financial services where it is ASIC which issues

    licences and varies licences, it is the Minister for Financial Services that will be

    responsible for the issuing of licences to operators of financial markets and clearing and

    settlement facilities. ASIC nevertheless has a key role in providing advice to the Minister

    in relation to any matter that the Minister has a discretion under the Act and any othermatter concerning financial markets. ASIC will assess applications for licences and

    amendments to operating rules for a financial market or a clearing and settlement facility.

    ASIC is also responsible for the enforcement of the relevant provisions of the Act.

    ASIC will be releasing policy proposals on how it intends to perform its role in relation to

    markets in the next few days.

    The legislation recognises the importance of clearing and settlement arrangements to the

    overall economy. In Australia, the Reserve Bank of Australia in addition to performing the

    role of the central bank is also responsible for maintaining financial stability and enhancing

    the safety and efficiency of the payments system. The Act specifically recognises a role

    for the Reserve Bank in dealing with systemic risks involved in clearing and settlement

    facilities.

    The legislation in relation to clearing and settlement facilities allows the Reserve Bank to

    set financial stability standards and to monitor compliance with those standards. ASIC will

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    monitor compliance with all other obligations imposed on operators of clearing and

    settlement facilities. In addition, ASIC is empowered to take action to enforce all

    obligations imposed on operators of clearing and settlement facilities. The Reserve Bank

    will request ASIC to take action in relation to those matters where it considers action is

    warranted.

    ASIC must do an annual assessment of at least the manner in which the market operator is

    performing its supervisory obligations. ASIC may also choose to do a written assessment

    of how an operator is performing one or more of the obligations under Chapter 7 of the

    Act. The Reserve Bank of Australia must also assess those matters that are relevant to

    systemic stability.

    What is a financial market?

    Central to the regulation of financial markets under the Act is what is a financial market.

    The expression "financial market" is widely defined to avoid the potential for avoidance. It

    is defined in the Act as a facility or place where financial products may be acquired or

    disposed or invitations and offers for financial products may be made. "Facility" is not

    defined in the Act. Explanatory material to the Act confirms that there are someboundaries to the definition, for instance it does include a facility that merely involves

    operating an electronic means of communication or an Internet service provider.

    In practice the key feature of a financial market under the Act is that there is multi-lateral

    dealing between counterparties on the facility. Facilities that involve the direct negotiation

    between parties who each accept the counterparty credit risk will not be regulated as a

    financial market.

    There are a number of express exclusions from the definition of financial market,

    including:

    (a) conducting treasury operations between related bodies corporate;

    (b) conducting an auction of forfeited shares; and

    (c) any other prescribed conduct.

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    The range of activity in conducting a financial market may also involve the market

    operator in dealing. The Act specifically addresses this situation by exempting a financial

    market operator from holding an AFSL for financial services provided incidentally to the

    operation of a licensed financial market.

    Why is an Australian market licence required?

    To protect Australian investors the Act contains the principal prohibition that a person

    must not operate a financial market in Australia unless the person is licensed to do so or

    the financial market is exempt. The legislation empowers the Minister to exempt markets,

    from the regulation under the Act. The parliament has indicated that exemptions should

    only be given in very limited cases.

    When is a financial market operated in Australia?

    One key facet of the regulation is that the financial market must operate in Australia. The

    legislation indicates that financial market operators that are incorporated in Australia are

    operating a market in Australia if the market is conducted either in Australia or elsewhere.

    The provision is not intended to catch electronic markets operated overseas that areaccessible by one or few people in Australia.

    A person who is proposing to conduct a financial market in Australia will need to obtain an

    Australian market licence.

    The main existing financial market operators, presently regulated as exchanges under the

    existing law will be issued with an Australian market licence in respect of the activitiesthat they presently conduct from the commencement of the Act. For people wanting to

    conduct a financial market in Australia after the Act commence will need to apply for an

    Australian market licence before they can commence their activity.

    How to apply for an Australian market licence

    Only a body corporate may conduct a financial market under the Act. The Act,

    supplemented by the regulations details the information and documents that must be

    provided as part of an application for an Australian market licence. These requirements

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    focus on information and documentation that substantiate the ability of the market operator

    to perform its obligations as an Australian market licensee.

    ASIC will consider the material provided as part of the application and give to the Minister

    the application along with its advice as to whether the licence should be issued. This will

    include suggested conditions for the Australian market licence.

    There are two types of applications for an Australian market licence. First, an application

    by a person who is in Australia wanting to operate the market in Australia. Second, an

    application by a person who operates a financial market outside Australia but wants to

    operate that financial market also in Australia.

    When an Australian market licence may be granted

    To issue an Australian market li