Financial Services
description
Transcript of Financial Services
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Financial Services Oracle Ibérica S.R.L.
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Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Oracle Confidential – Internal/Restricted/Highly Restricted 3
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Program Agenda
Introduction
Cloud Strategy
Customer Experience
Big Data
Digital Transformation
1
2
3
4
5
Oracle Confidential – Internal/Restricted/Highly Restricted 4
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Introduction Financial Services Strategy from Oracle
Financial Services Oracle Iberica S.R.L.
Oracle Confidential – Internal/Restricted/Highly Restricted
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More competition means increasing price pressure
Shrinking margins impacting the bottom line
Increased claims exposure
More competition driving “Speed to Market”
Regulatory activity driving pace of innovation
Compressed net interest margins
Market Scrutiny on Risk Management
Consumers go Mobile and Social
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Searching for new models for revenue
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Risk & Regulation
Customer Experience
Market Pressures
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Risk & Regulation
Customer Experience
Market Pressures
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20% 17%
Time company heads spend dealing with compliance and regulations
IT Spending goes
towards Risk
Source: A survey by recruitment consultancy Robert Half of 50 CFOs and 50 COOs, 2012
Source: IDC “Pivot Table: Worldwide IT Spending 2013-2017 – Worldwide Risk IT Spending Guide, 1H13,” April 2013
Compliance, Risk and Regulations
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Management Reporting
& Analytics
Regulatory
Reporting
Enterprise Risk and Finance: The Approach
Data
Preparation
Data
Sourcing Accounting Analytical
Enrichment
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Risk and Compliance with Confidence
Bringing Together the Architecture
Strong Risk and Compliance Culture
Actionable Insight and Focus
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Market Pressures
Customer Experience
Risk & Regulation
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89% of customers have switched to a competitor
43% of customers say they’ve had a positive experience
49% of executives think customers will switch
80% of executives believe they provide good CX
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40% of customers use social networking today
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40% of customers use social networking today
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Market Pressures
Customer Experience
Risk & Regulation
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Industry Needs to Improve Margins • Achieve sustainable 12% ROE
Low Interest Rate Environment
Compressed Net Interest Margin
Reduced Fee Income (Dodd-Frank)
More Demanding Customers
Expensive Legacy Systems
Onslaught of Regulation
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63% 21% 16%
Run the
Business
Grow the
Business
Transform the
Business
Source: “IT Metrics: IT Spending and Staffing Report, 2012”, Gartner Research, 2012
1 in 4 of the Top 100 banks have sustainable cost to income ratios
under 45%
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Complexity of IT
Multiple Systems
Siloed Cross-Channel Experience
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Financial Services Priorities
58%
43%
37%
36%
30%
Forrester, “The Transformation Imperative in Financial Services Defies Any Crisis,” November 2012
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Enterprise Capabilities
Business Functions
Technology Services
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Enterprise Capabilities
Business Functions
Technology Services
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Enterprise Capabilities
Business Functions
Technology Services
Enterprise Capabilities
Business Functions
Technology Services
Collaboration
Portal
Identity & Access Management
Servers
Storage
Engineered Systems
Security
Mobile
Big Data
Cloud/PAAS/IAAS Enterprise Data Management & Analytics
Business Process Management
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Be competitive and Compliant
Oracle Confidential – Internal/Restricted/Highly Restricted 29
• Grow your business
• Build around your customer
• Respond to market event quickly
• Respond easily to regulations
• Manage the Risk
• Gain Insight, Plan ahead and act with confidence
Customer Experience
Modernization
Risk and Finance
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Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Program Agenda
Introduction
Cloud Strategy
Customer Experience
Big Data
Digital Transformation
1
2
3
4
5
Oracle Confidential – Internal/Restricted/Highly Restricted 31
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