GROUP MEMBERS:

SUMEET KAUR ATWAL (05)

AMANPREET KAUR JOHAL (25)

DALJEET SINGH (26)

PRATIK SAMANI (47)

KULJEET KAUR THETHI (55)

RUPALI VHATKAR (58)

ACKNOWLEDGEMENT

We wish to acknowledge our debt to all our group members who worked hard for this project and helped develop ideas and approach in report writing.

We are grateful to Sister Maria, head of Prem Daan NGO (Airoli, Navi Mumbai) and all other members, who shared their experiences and knowledge that helped us during our visit and work in Prem daan.

We are sincerely grateful to Professor Jyotinder Chaddha faculty of subject Business ethics & corporate governance MMS-IV GNIMS for her guidance in the project.

PREM DAAN MISSIONARY (NGO)

FOUNDATION STONE OF PREM DAAN

Prem Daan is a home for sick and dying destitute, situated in sector 8, Airoli of Navi

Mumbai. It is a gift of love to Mother Teresa missionaries of charity from D.B. foundation in

the memory of their late parents. Prem Daan is founded in 1992 and still serving humanity.

MISSION OF PREM DAAN:

Its mission is to care for, the hungry, the naked, the homeless, the crippled, the blind, the

lepers, all those women who feel unwanted, unloved, uncared for throughout society, women

that have become a burden to the society and are shunned by everyone.

LIFE AT PREM DAAN

There are around 240 patients including 35 children & remaining elders. There are three

major blocks for patients, one for children & other two for elders. Each block is provided

with cots, cupboards for everybody. Other things like clothes, toothpaste, footwear, etc. are

also provided. Doctors associated with Prem Daan do regular check up of patients.

TREATMENT IN PREMDAAN:

Most of the patients brought to Prem daan live besides the roads, some in the government

hospitals for many days because of depression due to their family problems, mentally

challenged babies roaming on the roads without any foods for several days & unwanted

children left on the streets. All these patients are brought mostly by police personals &

sometimes by social workers only after the observation that these people really need help.

Once people are brought to premdaan they are treated as patients. Sisters are given special

training to take care of such patients. Most of the patients are not even in a position to tell

their names & don’t want to talk with anybody because of the fear of people .So they are not

asked for names, their history, any reason for prevailing situations.

Initial days of their arrival are given to let them become stable & feel secured in Prem

Daan, once they are settled routine checkups are done, injections & medicines are given to

restore their normal health.

ROUTINE OF PATIENTS

Patients start their routine from 5:30 a.m. onwards. After a voluntary prayer, breakfast is

given at 7:30 a.m. No specific compulsory work is given to anybody but those who can do

some work, can do normal job like helping for cooking, sweeping their own sections, keeping

proper arrangements of things & help sisters.

At 11:30 the lunch is given after which they go to rest. Again at 5:30 p.m., dinner is provided

after evening prayer & there after they go to bed. Recreational facilities like music, videos &

newspaper for those who can read are also carried out, so that it would help them to forget

bad memories of life & start new life again.

INFRASTRUCTURE

Prem daan has some three-four buildings positioned in a proper manner such that entire area

is freely accessible.

GARDEN AREA

Prem daan has a large area. At the entrance of the NGO, there exists a statue of great Mother

Teresa. Gardens of Prem daan have diversity of plants. It contains coconut, mango trees, and

flower plants, etc which makes the area fit for patients. In gardens many benches and seating

arrangements for patients is present. Two gardeners take care of the entire garden area

outside the buildings.

ADMINISTRATION BUILDING

This building has a small administrative office, proper seating arrangements for visitors.

There is small storage room where cloths, grains etc given by people is stored. Simplicity is

maintained throughout the NGO.

MAIN BUILDING (PATIENT’S SECTIONS)

Main building has three sections on each direction and small garden at a centre. At the centre

of the garden there is one more statue of Mother.

There is small walking area of cement at the perimeter of the garden. At the corner of these

walking areas there is seating arrangement done for patients.

Generally patients like to sit in these areas, so that they feel secured and needed by the group.

It helps them to generate feeling of togetherness.

As you enter this area exactly on the left side section is Children ward, right and middle

sections are for elder women. Children section has arrangement of cradles in line, along with

beds, etc. Some female always stay in children room to look after them.

In the backside of both the wards there is again exit to garden, where they wash and dry

cloths, wash utensils etc.

Kitchen of the Prem daan is occupied with large number of utensils required for so many

patients and is clean and hygienic

TEAM OF PREM DAAN

SISTERS:

‘Prem daan’ being a not-for-profit organization does not have professionals’ employees as

such, for managing the entire missionary. But still it is well organized NGO, and the credit

goes to ‘Sisters’ serving there day and night from so many years with selfless motive.

Women trained for almost four years in Calcutta under missionaries of charity to

serve for the society are called ‘Sisters’. The senior sister who is head of Prem daan is sister

‘Maria’ who got transferred from Nagpur and she is serving prem daan for about 2 years

now. There are total three sisters in Prem daan, Airoli. Sister ‘Nicholas’ is in charge of

Children ward.

Overall, Prem daan is well organized and managed by sisters. They are work with limited

resources and then give away the surplus to other NGOs, and street children. The common

thing between them is their dedication towards the humanity and the work they do for

society.

Sisters do all kinds of work in Prem daan, viz. sweeping, cooking, dressing patients, feeding

those who cannot eat themselves, cleaning the floors, gardening, administrative work etc.

There is good co-ordination between all three sisters and they motivate habitants of Prem

daan to live a normal life.

We asked sister about how they are able to manage and look after each an every patient, she

answered us beautifully by saying that: “it’s their inner call that keeps us going. God gives us

strength to serve people who are created by God and neglected by people.”

MEDICAL TEAM:

Medicine room is very close to children room. It contains all kind of medicines including IV

bottles, dressing material, tablets, Injections, etc.

Many doctors visit Prem daan on regular basis, and serve the patients free of charge. Some of

them even come there and work on holidays. Many doctors who cannot visit Prem daan on

regular basis make their contributions by supplying medicines to the missionary. There is

special room for keeping all the medicines. An ambulance is present in campus for

emergency purpose.

OTHER WORKING MEMBERS:

Other members who serve Prem daan are ambulance driver, Gardner, female cooks,

washerwomen, and security women. Many social workers and volunteers from local area also

serve patients of Prem daan as per their best ability.

ACTIVITIES CARRIED OUT:

To complete and understand ‘Prem-daan’ we met Head of the NGO sister ‘Maria’. After

giving her our brief introduction, we explained her our objective of the visit. She was very

helpful and gave us some insights about the children and other patients of prem daan. She

told us what children generally play and enjoy doing.

Interaction With Childrens:

Prem daan has a children ward having children of all ages. Small babies who were abandoned

by their parents etc. get new life in Prem daan. Children from age group 5-12 gathered around

us the moment we enter the place. We never find it difficult to interact with these girls. They

straightaway, became our friends. We took drawing books, caryons, clay, block

games,puzzles etc with us. They all loved playing with clay and were excited and interested

in drawing. Girls were very fascinated with camera and we took some pictures of them,

which increased their level of joy. They danced on ‘Bum bum bole ‘song from the movie

‘Taare zameen par’ they sang the entire song with perfect dancing steps. We really enjoyed

their company. Among all the children Bali is the mischievous one. Varsha is very active and

she likes drawing and colouring. All children’s take care of each other like a family,the elder

ones feed the one who are not able to eat themselves. The elder ones also help in cleaning

rooms , utensils,etc

Interaction With Womens:

Women patients in Prem daan initially hesitated to talk much with us. Some of them welcomed us with smiling ‘Namaste’ & ‘Hello’ they shook hands. They became friendly with us and we talked with them regarding their health and all.

Some ladies were interested in knowing more about us. We told them about our college, about our family etc. Older women were highly emotional when we talked with them. They really needed care and love. So our genuine inquiring about them really touched their hearts. Some how we saw smiles on faces, which were confused and afraid. Their were some womens who were physically challenged but mentally sound. We met Sangeeta who is at prem daan from childhood. She is physically challenged and loves listening to radio. Her favourite song is ‘Kabhi alvida na kehna’. We also met Asha who used to stay in mumbai but now remembers nothing about her family, she asked us to visit them again and bring her finger rings which she is fond of. Their were many who form a circle around us and talked with us and shared their random memories of past life, their hometown, sang songs, taked about favourite actors etc.

Some patients who were recovering and were in better mental condition than other inhabitants help sisters in sweeping. Washing clothes, watering plants and all such work. We interacted them, and found how Prem daan really helps such mentally disturbed people to recover and boost their morale.

The blank eyes of some women were very disturbing as if they were waiting for death. They could have died on a roadside, platforms, and government hospitals like a stray dog, but now at least they will die as a family member. Their death will be dignified one. On such instances we interacted with our own soul and felt guilty that people are dying in such poverty and we always cried for small small things in life.

We learned a lot from interaction with patients of Prem daan. Above all it really made us realize the importance of ‘human life’.

For patients those sisters are like goddesses, their parents, friends and everything. NGO’s runs by financial help from people, but patients survive there because of love and care of these missionary people, who serve them whole-heartedly.

Prem Daan By Us:

Like a small drop in a big ocean, we offered our help to them. We gave them old clothes that were collected from our houses and relatives. We promised them that we would try to help them by raising the funds for their NGO, and also stay associated with them in future as volunteers.