Final feedback presen
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Transcript of Final feedback presen
Agricultural Growth Program- Livestock Market Development
Effective Feedback Mechanisms
By : Amare SirawEmail: [email protected]
June 13, 2013
Agricultural Growth Program- Livestock Market Development
What is Feedback
• Process(two-way flow) in which the effect or output of an action is 'returned' (fed-back) to modify the next action or not
• can be used as a way of giving help
Agricultural Growth Program- Livestock Market Development
Feedback…
• It is part of communication
• lack of feedback can lead to frustrated customers, unmotivated employees and a negative corporate culture
Agricultural Growth Program- Livestock Market Development
Feedback…
• Feedback phase is initiated by the receiver or sender
• Receiver decides what message to send to the original sender
• Feedback eliminates misunderstandings, ensures that messages are correctly interpreted
Agricultural Growth Program- Livestock Market Development
Developing Effective Feedback Skills
• Focus on specific issues• Keep feedback impersonal• Keep feedback goal oriented• Make feedback well timed• Ensure understanding• Direct feedback toward specific issue that is
controllable by the recipient
Agricultural Growth Program- Livestock Market Development
How to Receive Effective Feedback
• Ask probing and clarifying questions
• Avoid reacting and becoming defensive to feedback you receive
• Take ownership of the feedback and reflect on it
• Decide if and how you can grow from the feedback
• Say “Thank You” to the person giving the feedback
Agricultural Growth Program- Livestock Market Development
Thank You
Agricultural Growth Program- Livestock Market Development
Group work activity: Feedback Mechanism• What concerns do you have about the interaction within LMD project? What we do to improve these?
• How is it important to establish feedback mechanism to LMD project?
• What kind of feedback mechanism shall LMD project needs to use within inter and intra IRs, IPs