FieldFresh - next100.itnext.in · The Solution Service Desk Service Desk for End User Support for...
Transcript of FieldFresh - next100.itnext.in · The Solution Service Desk Service Desk for End User Support for...
FIELDFRESH
The Company
Ensuring it stays FieldFreshFieldFresh Sifyfied.
FieldFresh is a equal parts Joint venture between Bharti Enterprises & Del Monte Pacific Limited and was established in 2005
They deal with both processed food and beverage under the brand name Del Monte and fresh vegetables under the brand name FieldFresh
They are today India’s largest exporter of fresh baby corn with a 15% share of the UK retail market and an annual turnover of INR 300 Crore
The Challenge
While they had been with the incumbent technology provider for the last 5 years, FieldFresh was looking at a reduction in their TCO & an alternative partner with a better value proposition.
A total outsourcing delivery model that leveraged the cloud to bring greater predictability & scale as per business demand.
Migrate their SAP system from SOLARIS to Linux on the Sify Cloud.
The Solution
Service Desk
Service Desk for End User Support for Infra & Applications
TOOLS & ITIL Process
Application Management
Migration of their SAP Application (currently on SOLARIS) to our Cloud platform on LINUX
Management of the SAP IaaS & PaaS Enviornment
SAP BASIS Support
SAP Application Management Support (AMS) (The functional modules of SAP, ex: FICO, SD, MM,
Infrastructure Management
Remote End User Support ( Desktop, Laptop, Printers etc.)
Network Operations / Link Monitoring & Management
Security Operations
Asset & Vendor Management
Transition & Project/Engagement Management
Ensuring it stays FieldFreshFieldFresh Sifyfied.
[email protected]"we are building a world in which our
converged ICT ecosystem and our 'bring it on' attitude will be the
competitive advantage
telecom services data centre services cloud & managed services application integration services technology integration services
www.sifycorp.com
linkedin.com
reach us now
“FieldFresh is a growing organization in the FMCG sector.As an emerging business and to have an effective information enabler which is productive as well as cost effective, we explored various potential IT enablers which is not only a productive tool, but also provides us with a digital transformation to cater to our requirements in line with our thought. We were looking for a partner and a service delivery model meeting our requirements. A partner who can complement our operations, while being flexible enough to scale up on demand.
To achieve these objectives, we considered the Cloud delivery model to bring in the flexibility & certainty. Accordingly we choose Sify because of their Data Center spread, Cloud & Network competencies and a strong Applications focus besides value proposition both in terms of TCO & operational efficiencies.”
Narender Kumar | Head-IT | FieldFresh
Customer Speak