New Features Guide v.3100

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FedEx Ship Manager® Software

New Features Guide Version 3100

New Features Guide v.3100

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Welcome

Congratulations! You are one of the first customers to take advantage of the newest version of FedEx Ship Manager® Software, v.3100.

As a current user, you already know how FedEx Ship Manager Software makes shipping, tracking and billing more efficient, whether you are on the shipping dock, in the administration office or in the accounting department. But no matter how your business uses FedEx Ship Manager Software, there are improvements in v.3100 that will help you process shipping more easily, quickly, and conveniently.

From enhancements to common tasks to upgrades in operating efficiencies, FedEx Ship Manager Software v.3100 will improve your day-to-day shipping experience.Enclosed are details about the latest new features. If youhave any questions or comments about the new version orneed assistance, refer to the “Before You Begin” sectionon page 3 to contact the FedEx Help Desk.

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Before You Begin

Installing FedEx Ship Manager Software v.3100 You must be running FedEx Ship Manager Software v.2704 or higher to upgrade to v.3100. During the installation of FedEx Ship Manager Software, turn off any virus protection or firewall programs on your PC. These programs may interfere with the installation. Close all other open files and programs before installing the software.

Recommended System and Hardware Requirements • Intel® i5 recommended• 4 GB RAM recommended• 5 GB disk space recommended• Desktop Versions:

o Microsoft® Windows® Vista® (Service Pack 2)o Microsoft® Windows® 7 (Service Pack 1)o Microsoft® Windows® 8o Microsoft® Windows® 8 Proo Microsoft® Windows® 8 Enterpriseo Microsoft® Windows® 8.1o Microsoft® Windows® 8.1 Proo Microsoft® Windows® 8.1 Enterpriseo Microsoft® Windows® 10o Microsoft® Windows® 10 Proo Microsoft® Windows® 10 Enterprise

• Server Versions:o Microsoft® Windows® Server 2008 (Service Pack 2)o Microsoft® Windows® Server 2008 R2 (Service Pack 1)o Microsoft® Windows® Server 2012 (Standard Edition)o Microsoft® Windows® Server 2012 R2 (Standard Edition)o Microsoft® Windows® Server 2016

• FedEx Ship Manager® Software is compatible with 32-bit and64-bit operating systems. Microsoft .NET Framework 4.5.2 or later is aprerequisite for software installation.

• LAN or DSL internet access recommended*• 4XCD-ROM or higher (CD-Writer recommended for

Backup/Restore)• Microsoft® Internet Explorer® v. 8.0• Available port if you are using thermal printer• Laser and/or inkjet printer for reports and labels• Screen resolution of 1024 x 768 pixels recommended (screen

resolution of 800x600 pixels minimum)• Adobe® Reader 8.1 or higher

*FedEx Ship Manager® supports dial-up access for basic shipping functions only.

Technical Support in the U.S. and Canada, 1.877.339.2774.

Help Links Select Help Topics from the Help drop-down menu or click underlined (hyperlinked) field names.

FedEx Bulletin Board Select Service Bulletin Board from the Utilities drop-down menu to view messages from FedEx.

FedEx Website For the latest information about FedEx, click fedex.com at the top of the FedEx Ship Manager Software screen to go to the FedEx website. Then, click on any link to explore the latest features and news from FedEx.

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FedEx Ship Manager Highlights

FedEx Ship Manager Software v.3100 Overview New and improved FedEx Ship Manager Software v.3100 is here to assist you with your shipping requirements. The latest enhancements are sure to give you a faster and more convenient shipping experience.

Enhancement to the FedEx® Electronic Trade Documents serviceFor pre, with, and post shipment uploads, the file size has been increased from 1 MB to 5 MB. You can now use FedEx Electronic Trade Documents to upload your trade documents regardless of whether or not the destination country accepts trade documents electronically. This will aid in clearance. If the destination country requires printed trade documents, you will also be able to print them.

International Ground – New Commercial Invoice and Buyer Field

If you are sending shipments that have been sold, the new International Ground Commercial Invoice will now allow you to separately show the Buyer of the goods.

In most cases the Buyer (or Sold-to-Party) is also the Importer of Record, the party that caused the importation of the shipment and responsible for the payment of any associated duties and taxes. In some cases, the Buyer may be the Consignee or a third party. The new Buyer field in FedEx Ship Manager will allow you to identify the Buyer separately, as applicable.

Defaults have been applied to indicate the Buyer as the Importer of Record, but the defaults can be changed, or the Buyer information updated at time of shipping.

Estimated Delivery Notification brings a new notification option for your FedEx SmartPost® shipments, which triggers an email on the delivery date.

Lithium Batteries special service shipments now allow you to choose an appropriate classification type for your Lithium Batteries, providing increased compliance with dangerous goods regulations.

For further information about classifying your commodities, please refer to http://www.iata.org/publications/dgr/Pages/index. aspx. All Section I Lithium Batteries and cells and all UN3480 and UN3090 batteries and cells must be entered as Dangerous Goods under Special Services.

For shipments sent from Canada to the U.S.,the Buyer field information is required for customs clearance.

This feature is also available for multiple-piece shipments.

Third Party Billing for FedEx SmartPost® offers a new billing option for payers who perform FedEx SmartPost shipments.

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Transit Time option is now available for all the payment types as well as multiple-piece shipments.This feature is applicable even when rate quotes are not requested or not available for your shipment.

No Rates Alert is a configurable feature which automatically checks your rate quotes and stops the shipment if the resulting rate quote is $0.00 for a shipment with "bill sender" payment type. You can enable this option for your FedEx Express®, FedEx Ground® and FedEx SmartPost® shipments using the “Require Rates” option.

If enabled and if the resulting rate quote is $0.00 for your "bill sender" payment type shipment, this feature pops up the following alert and stops that shipment.

Recipient Contact Name field can now be added in the Domestic Shipping List.

North American Free Trade Agreement Certificate of Origin (NAFTA COO) Enhancements provide you an option to insert a signature image on the NAFTA certificate of origin trade document.

Windows® Server 2016 support in FedEx Ship Manager gives you an option to upgrade to an operating system which provides better software performance, fewer patches and updates, faster restarts, better resource utilization as well as more security.

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Tracking from Ship History list provides you a faster and convenient option to track your shipments.

Batch Processing Enhancement checks for availability of Tracking numbers range on the box that is required to complete the batch and enables you to download more tracking numbers before executing that batch again.

Electronic Export Information (EEI) Report Enhancements in FedEx Ship Manager groups and makes sub-total of the commodities by Harmonized Tariff Schedule (HTS) code and country of manufacture in the IPD EEI generated reports.

Dimensions not required for IPD MAWB Confirm Screen feature eliminates requirement for entering dimensions of the entire IPD shipment when confirming in the MAWB tab.

Currency type for Latvia (LV) and Lithuania (LT) is updated to the Euro (EUR).

Indonesia Rupiah (IDR) Currency code is now added in the FedEx Ship Manager.

Update to Auto-Close feature notifies you when the meter stops communicating for 72 hours in case of Auto-Close End of Day Close, similar to the Manual Close. You will be prompted to copy the revenue files to a CD and a label will be printed. This feature prevents delays by timely uploading revenue information of the shipments.

Error Message for Shipments Containing "PO Box” feature displays an error message for shipments which include "PO Box" in the Address Line. A message prompts for addresses to be entered including or excluding spaces or punctuation.

Remove Deleted Shipments feature hides your deleted shipments from the Shipping List by default, but saves the setting if you change it.

Additional Recipient Shipping References feature enables you to backup and restore as well as import and export the additional reference section of the Address Book.

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FedEx® Integration Assistant Features

Import IOR feature allows you to import and export the importer of record fields to or from FedEx Integration Assistant. You can save time with this feature by not having to manually enter the data in FedEx Ship Manager for international shipping documents. The following IOR FedEx Ship Manager fields are mapped to FedEx Integration Assistant:

• Recipient ID• Country• Contact name• Company name• Address 1• Address 2• City• State/Province• ZIP/Postal• Telephone• Ext• Account number• Tax ID

Batch Defaults provide More/Less button on the Batch File dialog which allows you access to more default options for both parcel and LTL profiles.

Less-than-truckload Tax Fields feature displays the Tax ID field on the Import and Export Information dialogs for an LTL Freight profile.

During import or export, if you select the Shipper Tax ID field, FedEx Integration Assistant displays the corresponding tag with the customer's matched value.

Provider Model Enhancements enable you to connect to many databases, thereby giving more integration options. You can also test your connection through this feature. SQL Server Provider Data Source option provides a data source which gives you greater flexibility during importing and exporting the data. This advanced custom integration functionality is now available in a self-integration tool that you can adjust as required, without support.

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Enhancements to Conditions allow you to enable and disable conditions as well as modify the order of conditions, if required.

Self Help Videos provide links on the Welcome tab to external self-help videos and new tool tips.

Export COD Detail, Billed Weight, and Service Type Description includes COD details fields, billed weight, and service type description to an export task, thus giving you more ease for your export operations.

Data Edit Enhancements add many new numerical data edit options to FedEx Integration Assistant such as percentage, sum, constants etc. This gives you more flexibility as you import and export data to and from the FedEx Ship Manager.

You can now add Alternate return address fields such as Alternate Return Sender, Alternate Company Name, Alternate City, Alternate State/Province, Alternate Postal Code, Alternate Phone etc. while importing the sender information for parcel profiles.