FedEx Service Guide ... Customs clearance is included through our brokerage-inclusive service (a fee...

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Transcript of FedEx Service Guide ... Customs clearance is included through our brokerage-inclusive service (a fee...

  • Front Cover

    SERVICES

    RATES

    TERMS

    INDEX

    January 7, 2019 Updated February 27, 2019

    SERVICE GUIDE fedex.com/serviceguide

    https://www.fedex.com/en-us/service-guide.html

  • 1 fedex.com 1.800.GoFedEx 1.800.463.3339

    RATES TERMS INDEX CONTENTS SERVICES

    Contents This book includes an overview of FedEx® services; FedEx Express and FedEx Ground standard list rates effective January 7, 2019, for U.S., U.S. export and U.S. import services; FedEx One Rate® pricing for FedEx Express® U.S. services; FedEx Express Terms and Conditions; the FedEx Ground Tariff; and the FedEx SameDay® City Tariff. This information, along with U.S. retail rates1 and the service information at fedex.com/serviceguide, constitutes the FedEx Service Guide. The service information at fedex.com/serviceguide (excluding rates, the FedEx Express Terms and Conditions, the FedEx Ground Tariff, and the FedEx SameDay City Tariff) and the overview of services in this book are not part of the contract of carriage.

    1 For FedEx® Retail Rates, go to fedex.com/ratefinder and select the Rate Tools tab.

    Overview of Services 2–19 Standard List Rate, Surcharge and Fee Changes 22 How to Calculate Your Rate 23 Zone Charts 24 International Express Package 24–26 International Express Freight 27 Canada 28 U.S. Express Package Rates 29 Zones 2–8 29–49 To Alaska and Hawaii 50–52 From Alaska and Hawaii 53–54 Within Hawaii 55 Multiweight 56–57 FedEx SameDay® and FedEx SameDay® Freight 58–59 FedEx SameDay City Rates 60–62 FedEx One Rate 63 U.S. Express Freight Rates 64 International Express Package Rates 65 U.S. Export 65–81 Multiweight, U.S. Export 82 U.S. Import 83–97 Multiweight, U.S. Import 98 FedEx® International Next Flight, U.S. Export 99–100 FedEx International Next Flight, U.S. Import 101–102 International Express Freight Rates 103 U.S. Export 103 U.S. Import 104 FedEx International Premium® Zones and Rates 105 FedEx Ground and FedEx Home Delivery® Rates 106 Zones 2–8 106–108 Alaska and Hawaii 109–111 Canada 112 Fees and Other Shipping Information 113–129 Terms 130 FedEx Express Terms and Conditions 132–162 FedEx Ground Tariff 163–179 FedEx SameDay City Tariff 180–191 Index 192–199

    https://www.fedex.com/en-us/service-guide.html https://www.fedex.com/en-us/service-guide.html https://www.fedex.com/ratefinder/home

  • 2 fedex.com 1.800.GoFedEx 1.800.463.3339

    CONTENTS SERVICES RATES TERMS INDEX

    Details at fedex.com/uspackages

    U.S. Package Shipping

    FedEx SameDay® FedEx SameDay® City

    Door-to-door delivery in just hours

    Available 365 days a year throughout all 50 states

    Go to fedexsameday.com or call 1.800.399.5999 to request pickup

    Government-issued photo ID required at pickup for all FedEx SameDay services

    Cross-city, door-to-door delivery in just hours between select ZIP codes

    Available within select U.S. metro areas

    Request our contract-only FedEx SameDay City Route service for shipments that follow a regularly scheduled route with multiple stops

    For more information, go to fedex.com/uspackages and select Same-Day Delivery, then FedEx SameDay City

    Go to fedex.com/samedaycity or call 1.800.399.5999 to see if we serve your city and to request pickup

    SAME-DAY DELIVERY

    NEXT-BUSINESS-DAY DELIVERY

    FedEx First Overnight® FedEx Priority Overnight® FedEx Standard Overnight®

    Delivery first thing the next- business-day morning by 8, 8:30, 9 or 9:30 a.m. to most areas and by 10 a.m., 11 a.m. or 2 p.m. to extended areas

    Available throughout all 50 states

    Saturday pickup and delivery available for an additional charge. Go to fedex.com and select Shipping Rates & Delivery Times from the Shipping tab to confirm whether Saturday service is available for your location

    Next-business-day delivery by 10:30 a.m. to most areas and by noon, 4:30 p.m. or 5 p.m. to some rural areas

    Delivery in 2 business days for certain shipments to and from Alaska and Hawaii

    Available throughout all 50 states

    Saturday pickup and delivery available for an additional charge

    Delivery the next business day in the afternoon by 3 p.m. to most areas and by 4:30 p.m. to some rural areas (by 8 p.m. to residences)

    Available throughout all 50 states (Hawaii outbound only)

    Saturday pickup available for an additional charge

    SHIP UP TO 150 LBS. You can ship envelopes and packages up to 150 lbs. using most FedEx Express® and FedEx Ground® U.S. and international package services. Some exceptions apply, so go to fedex.com/packageshipments and select a service to confirm weight limitations and package size requirements.

    https://www.fedex.com/en-us/service-guide/us-packages.html http://www.fedexsameday.com https://www.fedex.com/en-us/service-guide/us-packages.html https://www.fedexsameday.com/fdx_ServiceSameDayCity_All.html https://www.fedex.com/en-us/home.html https://www.fedex.com/en-us/service-guide/package-shipments.html

  • 3 fedex.com 1.800.GoFedEx 1.800.463.3339

    CONTENTS SERVICES RATES TERMS INDEX

    FedEx 2Day® A.M. FedEx 2Day® FedEx Express Saver®

    Second-business-day delivery by 10:30 a.m. to most areas and by noon to rural areas

    Available throughout all 50 states (Hawaii outbound only)

    Second-business-day delivery by 4:30 p.m. to most areas (by 8 p.m. to residences)

    Delivery in 3 business days for certain shipments to Alaska and Hawaii

    Available throughout all 50 states

    Third-business-day delivery by 4:30 p.m. to most areas (by 8 p.m. to residences)

    Available throughout all states except Alaska and Hawaii

    2- OR 3-BUSINESS-DAY DELIVERY

    Details at fedex.com/uspackages

    U.S. Package Shipping

    BUSINESS DELIVERY VIA GROUND

    FedEx Ground®

    Day-definite delivery in 1–5 business days (3–7 business days to and from Alaska and Hawaii) based on distance to destination

    Delivery by end of business day

    Available to every business address in all 50 states (inbound-only service for certain remote locations in Alaska and Hawaii)

    FedEx Ground Multiweight® rating can help you save money on multiple-piece shipments weighing 200 lbs. or more. Ask your FedEx account executive if you qualify

    1 Saturday delivery is available for packages with a scheduled transit time of 1 or 2 business days. 2 Standard Saturday delivery and FedEx Home Delivery convenient delivery options are not available to all areas. Contact your FedEx account executive for more information. 3 See the FedEx Express Terms and Conditions and FedEx Ground Tariff for details. The FedEx Money-Back Guarantee does not apply to FedEx SmartPost shipments. Post Office is a trademark of the U.S. Postal Service (USPS).

    FedEx Home Delivery® FedEx SmartPost®

    Day-definite residential delivery in 1–5 business days (3–7 business days to and from Alaska and Hawaii) based on distance to destination

    Delivery between 9 a.m. and 8 p.m., Mon.–Sat.1

    Available to every U.S. residential address

    Packages up to 70 lbs.

    Options for appointment and evening delivery requirements2

    For more information, go to fedex.com/homedelivery

    For shipping low-weight packages to residences; P.O. boxes; and APO, FPO and DPO destinations

    Delivery typically in 2–7 business days based on distance to destination (longer time-in-transit outside the contiguous 48 states)

    We route packages to a U.S. Post OfficeTM facility for final delivery

    Packages up to 70 lbs.

    Contract-only service; contact your FedEx account executive for more information

    RESIDENTIAL DELIVERY VIA GROUND

    CHOOSE THE SPEED YOU NEED. Count on us for the delivery speed and on-time reliability you need. Most of the FedEx Express and FedEx Ground services on pp. 2–9 are backed by a money-back guarantee.3

    https://www.fedex.com/en-us/service-guide/us-packages.html https://www.fedex.com/en-us/shipping/home-delivery.html

  • 4 fedex.com 1.800.GoFedEx 1.800.463.3339

    CONTENTS SERVICES RATES TERMS INDEX

    Details at fedex.com/internationalpackages

    International Package Shipping

    FedEx® International Next Flight FedEx International First®

    Delivery in just hours, depending on flight availability

    To major cities in more than 220 countries and territories

    Available 24 hours a day, 365 days a year

    For packages up to 2,200 lbs. (more with prior approval)

    Call 1.800.974.7333 to request pickup

    Government-issued photo ID required at pickup. The courier will provide a specialized air waybill

    Delivery in 1, 2 or 3 business days to select postal codes in 20 key global markets

    Delivery by 10 a.m. in 1 business day to Canada and by 11 a.m. in 1 business day to Mexico (2 business days for nondocument shipments to Mexico)

    Inbound delivery to select U.S. ZIP codes by 8, 8:30, 9 or 9:30 a.m. to most areas

    Go to fedex.com/internationalpackages and select FedEx International First for a list of destination postal codes and ZIP codes served

    FASTEST-POSSIBLE DELIVERY

    DELIVERY IN 1, 2 OR 3 BUSINESS DAYS

    FedEx International Priority®

    Delivery typically in 1, 2 or 3 business days to more than 220 countries and territories

    Reach major cities in Canada and Mexico typically in 1 business day

    Reach major cities