February 8 2017 uGo IBM European ECM€¦ · Participate in IBM ECM Product and Roadmap Discussions...
Transcript of February 8 2017 uGo IBM European ECM€¦ · Participate in IBM ECM Product and Roadmap Discussions...
B4uGo
IBM European ECM B4 User Group Organisation
February 8th 2017
2
B4uGo – IBM European ECM ‘B4 User Group Organisation’� 10:00 – 10:10 - Welcome and Introductions
� 10:10 – 10:20 - B4uGo (new name, new logo, new structure)
Business Partner Presentation - Vega� 10:20 – 10:50 – Watson Analytics Aids Government in Licensing – James Baldwin
Break (10 mins only please)
Business Partner Presentations - Integritie� 11:00 – 11:30 - Lift and Upgrade – Heather Harrison
� 11:30 – 12:00 - Complaints Management – Samantha Cornborough
� 12:00 – 12:30 - Anti-Counterfeit – Sam Clive
Lunch (30 mins only please)
B4uGo
IBM European ECM B4 User Group Organisation
Agenda for today
February 8th 2017
3
B4uGo
IBM European ECM B4 User Group Organisation
Who am I ?
February 8th 2017
Retail(content)
2 years
1975Hudson's
Bookshop
Industry(process)
2 years
1977Dunlop
Tyre Factory
Government
(operations)
10 years
1979Birmingham
City Council
Finance(architecture)
26 years
1989Zurich
Insurance
John Troy - Over 40 years in IT - Chair of IBM European ECM User Group for 12 years ☺☺☺☺
Retired ☺☺☺☺
To SneemIreland in 2014
Sneem
2015 - CIA
2016 - CDO
Silver Surfer
Secret Service
IBM’s
Rachel
Elisa Emma
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B4uGo
IBM European ECM B4 User Group Organisation
What is the User Group ?
February 8th 2017
B3
Broad-Range
B2
Broad-Reach
B4
Balanced
B1
Best-of-Breed
B4uGo – 4 Building Blocks
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� Best-of-Breed client advisory program
providing the IBM ECM team with input
from a representative cross-section of
the client base
� A consistently scheduled cadence of
dialogues offering the IBM ECM team
client feedback at the point it can impact
and enhance the development of
corporate strategy, products, services,
programs, Marketing, and Sales
engagement
� A unique opportunity for ECM clients to
collaborate with other clients, IBM, and
Business Partners.
B4uGo
IBM European ECM B4 User Group Organisation
B1 Best-of-Breed
February 8th 2017
B1
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� Broad-Reach across Europe and across
the Globe.
� Interfaces with the IBM ECM Executive
Sponsors, key IBM ECM team members,
Business Partners, and Users
� Coordinates with APAC & USA ECM
User Groups to ensure global consistency� Europe – John Troy February
� APAC – Simon Yu June/July
� USA – TJ Mortensen November
� Facilitates a continuous feedback loop on
agreed topics
B4uGo
IBM European ECM B4 User Group Organisation
B2 Broad-Reach
February 8th 2017
B2
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B4uGo
IBM European ECM B4 User Group Organisation
B3 Broad-Range
February 8th 2017
B3
� Broad-Range of Members come from a
cross-section of the IBM ECM client base,
so the requirements of the spectrum of IBM
ECM clients are represented, including
those with the most complex, leading-edge
environments.
� Serves as the “voice of the client” to IBM ECM management on a spectrum of
Broad-Range client-driven topics.
Discussions are not account specific.
� Offers strategic input and validation to IBM
ECM management on business
direction/vision, products, services,
competitive issues, business methodologies,
and other IBM ECM-driven topics.
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� Balanced mix of the IBM ECM product portfolio offered by Members,
so the requirements of different product users are addressed.
� Balanced representation of IBM ECM's core industries—financial services, insurance,
government, manufacturing, and utilities. Emerging industries from which we seek
representation may change the industry configuration of the group from time-to-time.
� Participants are chartered to think ““““like they are managing the IBM ECM business.””””
1. Customer led and driven !
2. Opportunity to network with others in same industry or similar business/technical interests.
3. Strong voice with IBM ECM Sales, Service, Development, and Support
4. Participate in IBM ECM Product and Roadmap Discussions
B4uGo
IBM European ECM B4 User Group Organisation
B4 Balanced
February 8th 2017
B4
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B4uGo
IBM European ECM B4 User Group Organisation
What is ECM
February 8th 2017
1.OnPremise 2.Cloud
Direct
Engagement
3.OnPremise 4.Cloud
Partner
Engagement
B4uGo
IBM European ECM B4 User Group Organisation
Engagement Framework
February 8th 2017
Customer CCustomer A Customer B
Customer A Customer B
Supplier
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Applications
Data
Runtime
Middleware
OS
Virtualize
Servers
Storage
Networking
Applications
Data
Runtime
Middleware
OS
Virtualize
Servers
Storage
Networking
Applications
Data
Runtime
Middleware
OS
Virtualize
Servers
Storage
Networking
Applications
Data
Runtime
Middleware
OS
Virtualize
Servers
Storage
Networking
OnPremiseInfrastructure
(as a Service)
Platform
(as a Service)
Software
(as a Service)
Cloud
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IDF RACI Matrix
1.Concept A R C I R
2.Initiate A R C I R
3.Analysis C A C I R
4.Design C A C I R
Sales Design Projects Support Prof SrvIDF RACI Matrix
5.Build I R A C R
6.Test I R A C R
7.Implement I R C A R
8.Control I R C A R
Sales Design Projects Support Prof Srv
1.Concept 2.Initiate
Demand
1a.TSE
1b.Proposal
2a.PO
2b.SoW
Sales
Focusing the Project
Sign-Off
Stages
Deliverables
Professional Services
5.Build 6.Test
Change
Projects
5a.OOTB
5b.Code
6a.SIT/AIT
6b.UAT
Sign-Off
Stages
Deliverables
Implementing the Project
3.Analysis 4.Design
Govern
Design
Designing the Project
4a.TDA
4b.TSD
Sign-Off
Stages
Deliverables
3a.PDW
3b.RED
7.Implement 8.Control
Run
Support
Transferring Control
8a.PIR
8b.BVA
Sign-Off
Stages
Deliverables
7a.SLA
7b.OLA
B4uGo
IBM European ECM B4 User Group Organisation
Information Delivery Framework (IDF)
February 8th 2017
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B4uGo
IBM European ECM B4 User Group Organisation
User Group Questionnaire
But please remember B4uGo... !
B1 ... Before You Go to Sales
B2 ... Before You Go to Design
B3 ... Before You Go to Projects
B4 ... Before You Go to Support
Please Come and Join B4uGo... !
February 8th 2017
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B4uGo
IBM European ECM B4 User Group Organisation
User Group Questionnaire
WANTED: IBM ECM Customers to join our ever-growing community
of like minded professionals……. So Please come and join B4uGo... Before You Go !
Company –Contact Name –Email Address –
ECM – Enterprise Content ManagementFileNet P8 Version(s) – Cloud/On-Premise Users – Number of Docs. –Content Manager Version(s) – Cloud/On-Premise Users – Number of Docs. –CMOD Version(s) – Cloud/On-Premise Users – Number of Docs. –Other (please name) – Cloud/On-Premise Users – Number of Docs. –
BPM – Business Process ManagementFileNet BPM Version(s) – Cloud/On-Premise Users –IBM BPM Version(s) – Cloud/On-Premise Users –Other (please name) – Cloud/On-Premise Users –
February 8th 2017
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B4uGo – IBM European ECM ‘B4 User Group Organisation’� 10:00 – 10:10 - Welcome and Introductions
� 10:10 – 10:20 - B4uGo (new name, new logo, new structure)
Business Partner Presentation - Vega� 10:20 – 10:50 - Watson Analytics Aids Government in Licensing – James Baldwin
Break (10 mins only please)
Business Partner Presentations - Integritie� 11:00 – 11:30 - Lift and Upgrade – Heather Harrison
� 11:30 – 12:00 - Complaints Management – Samantha Cornborough
� 12:00 – 12:30 - Anti-Counterfeit – Sam Clive
Lunch (30 mins only please)
B4uGo
IBM European ECM B4 User Group Organisation
Agenda for today
February 8th 2017