February 2012 - Performance Scorecard

TAYSIDE POLICE

Contents

Introduction

T his Scorecard is produced and published on the force web site within the first seven working days of every month. It is intended as an early snapshot of local performance re-sults covering force key performance indicators. Results are presented down to Section (local community) level. A fuller performance report covering a wider range of force performance is available on the force intranet and web site at the beginning of the month following. The full perform-ance report also incorporates information from local In-spectors about what they are doing to tackle crime and an-tisocial behaviour in your community.

Introduction

Guidance

Policing Tayside Scorecard

Policing Dundee Scorecard

Policing Angus Scorecard

Policing Perth & Kinross Scorecard

1

2

4

7

13

19

VISION AND

VALUES

STANDARDS

OF SERVICE

COMMUNITY

PRIORITIES

ENGAGE

AND LISTEN

REVIEW

RESULTS

MANAGE

RESOURCES

FEBRUARY 2012

2

INTERPRETATION OF RESULTS

B ASELINES FOR IMPROVEMENT adopt the meth-odology used in previous years, incorporating the most recent three years average performance. For some KPIs an adjusted improvement target has been implemented rather than the straight three-year average. This takes account of developing trends or patterns over the last 36 months and alters the target up or down accordingly. Improvement Targets are agreed annually through a process of consultation with divisional commanders and heads of departments. These are ratified through the force Performance Committee. Results are colour-coded against the following criteria:

E XTREME CAUTION should be exercised when considering percentage changes from one time period to another, especially at Section-level. Please interpret percentages in conjunction with actual num-bers of crimes involved.

GUIDANCE

On or above target Below target

3

POLICING TAYSIDE

Tayside Land Area: 2,896 square miles Population: 399,550 Police Officers: 1231 Police Staff: 505 Special Constables: 169

KEY PERFORMANCE INDICATORS

SCORECARDS COVERING FORCE,

DIVISIONS AND SECTIONS

CUSTOMER SATISFACTION:

2011-12 Target

2011-12 Result

2010-11 Result

% / p

p Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

First Contact: Overall satisfaction rating for service provided at first contact

91.5% 93.9% 90.9% 3.0 91.5% 91.9% 88.5% 3.4 91.5% 92.1% 91.9% 0.2 91.5% 96.4% 92.1% 4.3

First Contact:% of respondents provided with the name of the person dealing with their enquiry

80.0% 83.7% 81.0% 2.7 80.0% 78.8% 79.7% -0.9 80.0% 84.0% 78.6% 5.4 80.0% 87.4% 84.1% 3.3

Updating the Public:% of customers who received an update on the progress of their enquiry

65.0% 61.4% 60.7% 0.7 65.0% 57.2% 59.6% -2.4 65.0% 61.0% 58.0% 3.0 65.0% 64.9% 64.3% 0.6

Customer Experience: Overall satisfaction rating of the service provided by Tayside Police

85.0% 82.6% 82.2% 0.4 85.0% 78.9% 83.4% -4.5 85.0% 82.9% 82.1% 0.8 85.0% 85.2% 81.5% 3.7

(Response Rate)

CRIME

Groups 1-4 recorded 17950 13549 16563 -18.2% 10000 7005 9189 -23.8% 3650 2902 3414 -15.0% 4300 3642 3960 -8.0%

- Detection rate 46.5% 46.9% 45.9% 1 45.5% 46.3% 42.9% 3.4 49.0% 44.8% 51.6% -6.8 48.0% 49.7% 47.9% 1.8

Violent Crime recorded 540 476 514 -7.4% 285 250 277 -9.7% 100 95 93 2.2% 155 131 144 -9.0%

- Detection rate 85.0% 85.1% 85.2% -0.1 75.0% 82.0% 76.2% 5.8 96.0% 84.2% 93.5% -9.3 92.0% 91.6% 97.2% -5.6

Robbery recorded 156 108 142 -23.9% 110 63 96 -34.4% 8 11 7 57.1% 38 34 39 -12.8%

- Detection rate 70.0% 71.3% 68.3% 3 62.0% 65.1% 59.4% 5.7 85.0% 72.7% 71.4% 1.3 80.0% 82.4% 89.7% -7.3

Vandalism recorded 5400 3803 5012 -24.1% 3000 1898 2771 -31.5% 1260 1040 1188 -12.5% 1140 865 1053 -17.9%

- Detection rate 32.0% 30.3% 31.8% -1.5 27.5% 28.5% 28.1% 0.4 37.0% 30.9% 37.6% -6.7 36.0% 33.9% 34.9% -1

Domestic Housebreaking recorded 775 603 830 -27.3% 545 367 582 -36.9% 90 88 94 -6.4% 140 148 154 -3.9%

- Detection rate 30.0% 33.3% 29.4% 3.9 26.0% 32.7% 24.6% 8.1 40.0% 35.2% 48.9% -13.7 40.0% 33.8% 35.7% -1.9

1129/3300 (34.2%) 355/1188 (29.9%) 299/924 (32.4%) 475/1188 (40.0%)

KEY PERFORMANCE RESULTS SCORECARD APRIL - FEBUARY 2012

POLICING DUNDEEPOLICING TAYSIDE POLICING ANGUS POLICING PERTH & KINROSSKEY

On or above target

Below target

2011-12 Target

2011-12 Result

2010-11 Result

% / p

p Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Target

2011-12 Result

2010-11 Result

%/pp Change

ROAD CASUALTIES

People killed 28 17 31 -45.2% N/A 0 5 -100.0% N/A 4 7 -42.9% N/A 13 19 -31.6%

People seriously injured 248 180 163 10.4% N/A 51 39 30.8% N/A 51 52 -1.9% N/A 78 72 8.3%

Children killed 1 1 0 #DIV/0! N/A 0 0 #DIV/0! N/A 0 0 #DIV/0! N/A 1 0 #DIV/0!

Children seriously injured 29 21 20 5.0% N/A 12 10 20.0% N/A 6 7 -14.3% N/A 3 3 0.0%

RESOURCES

Sickness Absence - police officers 4.0% 3.8% 4.2% -0.4 4.0% 3.6% 4.0% -0.4 4.0% 5.1% 5.9% -0.8 4.0% 4.3% 4.2% 0.1

Sickness Absence - police staff 4.5% 4.1% 4.7% -0.6 4.5% 4.1% 3.8% 0.3 4.5% 5.6% 4.0% 1.6 4.5% 2.8% 5.3% -2.5

Finance - Variance from budget

KEY PERFORMANCE RESULTS SCORECARD APRIL - FEBRUARY 2012 continued

VISION AND

VALUES

STANDARDS OF

SERVICECOMMUNITY

PRIORITIES

ENGAGE

AND LISTEN

REVIEW

RESULTSMANAGE

RESOURCES

POLICING DUNDEEPOLICING TAYSIDE POLICING ANGUSPOLICING PERTH & KINROSS

KEY

On or above 3 year averageBelow 3 year average

6

TAYSIDE CRIME IN MORE DETAIL

CRIME UPDATEPERIOD APRIL to FEBRUARY 2010/2011 2011/2012

CRIME CLASSIFICATIONMade

known

DETECTIONS

number %

Made

known

DETECTIONS

number %

INC./DEC.

number %

GROUP 1Murder 0 0 - 10 9 90.0% 10 -

Attempted Murder 49 47 95.9% 67 65 97.0% 18 36.7%

Culpable Homicide 0 0 - 0 0 - 0 -

Serious Assault 234 206 88.0% 193 160 82.9% -41 -17.5%

Robbery (Incl attempts) 142 97 68.3% 108 77 71.3% -34 -23.9%

Child Cruelty/Neglect 46 49 106.5% 69 71 102.9% 23 50.0%

Pos of Firearm with intent to endanger life 6 6 100.0% 6 4 66.7% 0 0.0%

Abduction 22 21 95.5% 8 7 87.5% -14 -63.6%

Threats 12 11 91.7% 12 9 75.0% 0 0.0%

Others 3 1 33.3% 3 3 100.0% 0 0.0%

GROUP 1 - TOTAL 514 438 85.2% 476 405 85.1% -38 -7.4%

GROUP 2Rape 45 22 48.9% 77 45 58.4% 32 71.1%

Assault with intent to rape 8 6 75.0% 2 1 50.0% -6 -75.0%

Indecent assault 142 106 74.6% 198 122 61.6% 56 39.4%

Lewd & Libidinous practices 69 67 97.1% 46 24 52.2% -23 -33.3%

Public Indecency 36 24 66.7% 43 20 46.5% 7 19.4%

Others 71 64 90.1% 58 49 84.5% -13 -18.3%

GROUP 2 - TOTAL 371 289 77.9% 424 261 61.6% 53 14.3%

GROUP 3Housebreaking ~ domestic dwelling 830 244 29.4% 603 201 33.3% -227 -27.3%

Housebreaking ~ domestic non-dwelling 313 90 28.8% 242 45 18.6% -71 -22.7%

Housebreaking ~ commercial 447 156 34.9% 320 109 34.1% -127 -28.4%

Theft, attempt theft from locked premises/property 262 88 33.6% 162 51 31.5% -100 -38.2%

Theft, attempt theft from locked motor vehicle 567 112 19.8% 351 99 28.2% -216 -38.1%

Theft, attempted theft of a motor vehicle 416 204 49.0% 270 139 51.5% -146 -35.1%

Convicted thief in poss.of tools etc. w.i. to steal 14 14 100.0% 17 17 100.0% 3 21.4%

In building with intent to steal 204 143 70.1% 196 149 76.0% -8 -3.9%

Theft 6254 3513 56.2% 5484 3141 57.3% -770 -12.3%

Theft from motor vehicle 306 65 21.2% 294 99 33.7% -12 -3.9%

Reset 40 40 100.0% 45 45 100.0% 5 12.5%

Embezzlement 38 28 73.7% 15 20 133.3% -23 -60.5%

Fraud 524 340 64.9% 470 271 57.7% -54 -10.3%

Others 91 53 58.2% 85 22 25.9% -6 -6.6%

GROUP 3 - TOTAL 10306 5090 49.4% 8554 4408 51.5% -1752 -17.0%

GROUP 4Fireraising 184 56 30.4% 157 37 23.6% -27 -14.7%

Malicious Damage/Vandalism 5012 1593 31.8% 3803 1154 30.3% -1209 -24.1%

Others 176 131 74.4% 135 89 65.9% -41 -23.3%

GROUP 4 - TOTAL 5372 1780 33.1% 4095 1280 31.3% -1277 -23.8%

SUB-TOTAL OF GROUPS 1 TO 4 16563 7597 45.9% 13549 6354 46.9% -3014 -18.2%

GROUP 5Public mischief & wasting police time 172 172 100.0% 89 89 100.0% -83 -48.3%

Escape or rescue from police custody or prison 8 8 100.0% 11 11 100.0% 3 37.5%

Resisting arrest or obstructing police officer 309 308 99.7% 276 278 100.7% -33 -10.7%

General attempts to pervert the course of justice 67 62 92.5% 102 99 97.1% 35 52.2%

Sex Offenders' register offences 2 5 250.0% 3 3 100.0% 1 50.0%

Bail - Fail to keep conditions 804 788 98.0% 743 732 98.5% -61 -7.6%

Possession of offensive weapons 369 347 94.0% 283 272 96.1% -86 -23.3%

Drugs - supply, with intent to supply etc 367 371 101.1% 946 946 100.0% 579 157.8%

Drugs - personal possession 1817 1817 100.0% 1259 1261 100.2% -558 -30.7%

Drugs - manufacture etc 43 41 95.3% 123 127 103.3% 80 186.0%

Others 87 84 96.6% 106 96 90.6% 19 21.8%

GROUP 5 - TOTAL 4045 4003 99.0% 3941 3914 99.3% -104 -2.6%

TOTAL OF GROUPS 1 TO 5 20608 11600 56.3% 17490 10268 58.7% -3118 -15.1%

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

7

PO

LIC

ING

DU

ND

EE

CRIME

2011-12 Result

2010-11 Result

% / p

p Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

Groups 1-4 7005 9189 -23.8% 1913 2769 -30.9% 1766 2172 -18.7% 1724 2034 -15.2% 1602 2214 -27.6%

- Detection rate 46.3% 42.9% 3.4 57.5% 51.1% 6.4 43.1% 40.3% 2.8 42.3% 39.9% 2.4 40.4% 36.5% 3.9

Violent Crime (G1) 250 277 -9.7% 64 82 -22.0% 63 60 5.0% 65 54 20.4% 58 81 -28.4%

- Detection rate 82.0% 76.2% 5.8 78.1% 74.4% 3.7 87.3% 71.7% 15.6 80.0% 83.3% -3.3 82.8% 76.5% 6.3

Indecency (G2) 215 183 17.5% 77 83 -7.2% 42 30 40.0% 45 36 25.0% 51 34 50.0%

- Detection rate 56.7% 69.4% -12.7 70.1% 84.3% -14.2 59.5% 50.0% 9.5 55.6% 50.0% 5.6 35.3% 70.6% -35.3

Dishonesty (G3) 4491 5745 -21.8% 1397 1905 -26.7% 1162 1403 -17.2% 1051 1187 -11.5% 881 1250 -29.5%

- Detection rate 51.5% 47.6% 3.9 63.3% 58.5% 4.8 48.1% 45.5% 2.6 42.8% 39.4% 3.4 47.7% 40.9% 6.8

Mal Mischief, vandalism (G4) 2049 2984 -31.3% 375 699 -46.4% 499 679 -26.5% 563 757 -25.6% 612 849 -27.9%

- Detection rate 29.4% 29.1% 0.3 30.7% 28.2% 2.5 24.4% 26.4% -2 36.1% 37.1% -1 26.5% 24.9% 1.6

Robbery 63 96 -34.4% 19 33 -42.4% 16 21 -23.8% 17 28 -39.3% 11 14 -21.4%

- Detection rate 65.1% 59.4% 5.7 52.6% 66.7% -14.1 68.8% 47.6% 21.2 76.5% 71.4% 5.1 63.6% 35.7% 27.9

Vandalism 1898 2771 -31.5% 348 655 -46.9% 454 632 -28.2% 511 696 -26.6% 585 788 -25.8%

- Detection rate 28.5% 28.1% 0.4 29.0% 25.3% 3.7 23.6% 25.5% -1.9 35.4% 37.4% -2 25.8% 24.2% 1.6

Domestic Housebreaking 367 582 -36.9% 47 119 -60.5% 90 129 -30.2% 128 152 -15.8% 102 182 -44.0%

- Detection rate 32.7% 24.6% 8.1 29.8% 23.5% 6.3 23.3% 22.5% 1 28.9% 33.6% -4.7 47.1% 19.2% 27.9

KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD APRIL - APRIL 2011 TO FEBRUARY 2012

Caution! Variation in results may appear extreme due to very small numbers of crimes involved. Cells with symbol *** mean that a valid percentage change could not be calculated.

POLICING

DUNDEE

SECTION 1

City Centre and

Maryfield

SECTION 2

Lochee

and Ryehill

SECTION 3

Downfield

and Hilltown

SECTION 4

Longhaugh and

Broughty Ferry

8

Policing Dundee: S

tandards of Service ~ April - F

ebruary

Customer Satisfaction

2011-12 Target

2011-12 Result

2010-11 Result

% / p

p Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

First Contact

Overall satisfaction rating for

service provided at first contact

91.5% 91.9% 88.5% 3.4 96.1% 90.0% 6.1 93.1% 86.9% 6.2 89.2% 86.9% 2.3 91.5% 90.5% 1.0

First Contact

% of respondents provided with

the name of the person dealing

with their enquiry

80.0% 78.8% 79.7% -0.9 83.9% 77.8% 6.1 78.3% 77.2% 1.1 76.9% 79.6% -2.7 78.8% 84.0% -5.2

Updating the Public

% of customers who received an

update on the progress of their

enquiry

65.0% 57.2% 59.6% -2.4 62.7% 62.5% 0.2 60.0% 51.7% 8.3 55.2% 69.9% -14.7 53.2% 55.6% -2.4

Customer Experience

Overall satisfaction rating of the

service provided by Tayside

Police

85.0% 78.9% 83.4% -4.5 85.0% 84.1% 0.9 79.7% 80.9% -1.2 74.0% 85.4% -11.4 79.6% 83.9% -4.3

Response Rate 95/315 (30.2%)355/1188 (29.9%) 60/229 (26.2%) 94/302 (31.1%) 106/342 (31.0%)

KEY PERFORMANCE RESULTS: DIVISIONAL SCORECARD - STANDARDS OF SERVICE - APRIL - FEBRUARY 2012

POLICING

DUNDEE

SECTION 1

City Centre and

Maryfield

SECTION 2

Lochee

and Ryehill

SECTION 3

Downfield

and Hilltown

SECTION 4

Longhaugh and

Broughty Ferry

Caution should be exercised when interpreting the results at sectional level due to the small sub-sample sizes.

First Contact

- Improvement in satisfaction with service at first contact from 88.5% to 91.9%

- Reduction in identifying the person dealing with the enquiry from 79.7% to 78.8%

Updating the Public

- Reduction in updating the public from 59.6% to 57.2%

Customer Experience

- Reduction in overall customer experience from 83.4% to 78.9%.

9

Policing Dundee: P

ublic Perception ~ April - F

ebruary

Public Perception

2011-12 Result

2010-11 Result

% / p

p Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

Crime in neighbourhood

% of residents who thought that

the crime rate in their

neighbourhood had remained

the same or improved over the

past year

73.5% 61.1% 12.4 74.2% 60.6% 13.6 69.9% 54.1% 15.8 69.4% 61.7% 7.7 80.6% 67.3% 13.3

Feelings of safety after dark

% of residents who felt safe

walking alone in their

neighbourhood after dark

47.9% 45.7% 2.2 48.7% 38.7% 10.0 39.4% 49.1% -9.7 40.2% 43.6% -3.4 59.8% 53.9% 5.9

Concerns at becoming a

victim of crime

% of residents concerned at

becoming a victim of crime in

their neighbourhood

54.2% 50.7% 3.5 55.0% 59.0% -4.0 57.1% 52.5% 4.6 57.8% 58.4% -0.6 48.9% 34.6% 14.3

Issues that cause most

concern in neighbourhoods

*Other includes:

Litter, Dog Fouling, Fly tipping

etc

Response Rate

Antisocial behaviour

Vandalism/graffiti

Dangerous/careless driving

Drug dealing/drug abuse

Housebreaking

Alcohol related crime

Other

Assault

Cause no concern:

Robbery

Motor vehicle crime

DIVISIONAL SCORECARD - PUBLIC PERCEPTION - APRIL - FEBRUARY 2012




Housebreaking

Other*

Vandalism/graffiti


Assault

Motor vehicle crime

Cause no concern:

Robbery


Housebreaking



Other

Assault

Vandalism/graffiti

Cause no concern:

Robbery


Motor vehicle crime


Housebreaking


Other

Vandalism/graffiti



Assault

Motor vehicle crime

Cause no concern:

Robbery




Housebreaking

Other

Vandalism/graffiti

Assault


Cause no concern:

Robbery

Motor vehicle crime

98/348 (28.2%)296/1188 (24.9%) 43/229 (18.8%) 81/298 (27.2%) 74/313 (23.6%)

POLICING

DUNDEE

SECTION 1

City Centre and

Maryfield

SECTION 2

Lochee

and Ryehill

SECTION 3

Downfield

and Hilltown

SECTION 4

Longhaugh and

Broughty Ferry

10

Policing Dundee: Community Summaries ~ April - February

SECTION 1: CITY CENTRE AND MARYFIELD Main areas of public concern: dangerous/careless driving and housebreaking Crime • Reduction in crimes of violence of 22% (18 fewer

victims). • Robbery fallen by 42.4% - 14 fewer crimes • Biggest reduction in Division in vandalism of

46.9% (307 crimes) • Biggest reduction in Division in domestic house-

breaking of 60.5% (72 crimes). Detection rate • Best detection rate across the Division for

Groups 1-4 at 57.5%, a 6.4 percentage point im-provement over last year

• Best detection rate across Division for crimes of dishonesty at 63.3%, an improvement of 4.8 per-centage points when compared to last year

Standards of Service • Best result in the Division from residents in City

Centre and Maryfield with respect to satisfaction with service provided at first contact.

• Best result in the Division from residents in City Centre and Maryfield with respect to being pro-vided with the name of the person dealing with their enquiry.

• Best result in the Division for updating the public on the progress of their enquiry.

• Best result in the Division with an improvement in overall satisfaction with the service provided by the police at 85% - this met the target exactly.

Public Perception* • Improvement in the proportion of people who

thought crime in the neighbourhood had im-proved or remained the same, from 60.6% re-corded last year to 74.2%.

• Similar positive results with respect to people feeling safe after dark rising from 38.7% last year to 48.7% for the current equivalent period.

• At the end of February 2011 59% of residents were concerned at becoming a victim of crime. This had reduced to 55% at the end of February this year - however this still indicates that over half of the population are concerned about be-coming a victim of crime in the area of City Cen-tre and Maryfield.

SECTION 2: LOCHEE AND RYEHILL Main areas of public concern: drug dealing/drug abuse and housebreaking Crime • Increase of 40% in crimes of indecency from 30

recorded last year up to 42 • Reduction of 17.2% in crimes of dishonesty (241

crimes) • Reduction of 28.2% in vandalism (178 crimes) • Reduction of 30.2% in domestic housebreaking

(39 crimes). Detection rate • Improvement in overall detection rate from

40.3% to 43.1% • Best result in Division for detection rate for vio-

lent crime, improvement from 71.7% to 87.3% Standards of Service • Residents in Lochee and Ryehill rated the service provided at first contact at 93.1% exceeding the divisional target of 91.5%

Public Perception* • A further improvement of 15.8 percentage points

in the proportion of people who thought crime in the neighbourhood had improved or remained the same, from 54.1% recorded last year to 69.9% (67.9% last month)

• Concern about becoming a victim of crime, in-creased from 52.5% to 57.1%. However, this was an improvement on last month’s result of 61.4%.

SECTION 3: DOWNFIELD AND HILLTOWN Main areas of public concern: dangerous/careless driving and drug dealing/drug abuse Crime • Increase of 20.4% in violent crime from 54 to 65 • Reduction of 11.5% in crimes of dishonesty (136

crimes) • Reduction of 26.6% in vandalism (185 crimes) • Reduction of 15.8% in domestic housebreaking

(24 crimes).

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

11

Policing Dundee: Community Summaries ~ April - February

Detection rate • Highest detection rate in division for robbery at 76.5%

• Highest detection rate in division for vandalism at 35.4%

• 4.7 percentage point fall in the detection rate for domestic housebreaking from 33.6% last year to 28.9%.

Standards of Service • Decrease in proportion of people who stated they had received an update on the progress of their enquiry from 69.9% recorded last year to 55.2% (last month 56.1%)

• Decrease in overall customer satisfaction with the service provided by the police, from 85.4% re-corded last year to 74% (last month 76.3%).

Public Perception* • Improvement in the proportion of people who thought crime in the neighbourhood had de-creased or remained the same, from 61.7% re-corded last year to 69.4%.

• Biggest concern about becoming a victim of crime expressed by residents in Downfield and Hilltown at 57.8%

SECTION 4: LONGHAUGH AND BROUGHTY FERRY Main areas of public concern: antisocial behav-iour and dangerous/careless driving Crime • Biggest reduction in Division in violent crime (28.4%, 23 crimes)

• 50% increase in crimes of indecency • Biggest reduction in Division in crimes of dishon-esty of 29.5% (369 crimes) set against an im-proved detection rate from 40.9% to 47.7%

• Reduction in vandalism of 25.8% (203 crimes) • Reduction in domestic housebreaking of 44.0% (80 crimes).

Detection rate • Despite an improvement in the detection rate for Groups 1-4 crime from 36.5% to 40.4% this result was still the lowest in division

• Fall I n detection rate for crimes of indecency , from 70.6% to 35.3%

• An improvement in the detection rate for robbery

from 35.7% last year to 63.6% • Best detection rate for domestic HB across Divi-sion, significant improvement from 19.2% to 47.1%

Standards of Service • Increase in satisfaction from residents in Long-haugh and Broughty Ferry with the service pro-vided at first contact from 90.5% to 91.5% - ex-actly on target

• A decrease from 55.6% to 53.2% this month in the proportion of people who stated they had re-ceived an update on the progress of their enquiry. (last month 52.1%). This most recent result was 2.4 percentage points lower than at the same time last year and the lowest across the Division

Public Perception* • Best result in Division for perception that crime levels had fallen or remained the same - 80.6%

• Best result in Division for people feeling safe af-ter dark, improved from 53.9% to 59.8%

• Conversely, concern about becoming a victim of crime rose from 34.6% to 48.9% (47.5% last month), but was still the best result across the Division


12

POLICING DUNDEE: Crime in more detail CRIME UPDATE

PERIOD APRIL to FEBRUARY 2010/2011 2011/2012


known

DETECTIONS

number %

Made

known

DETECTIONS

number %

INC./DEC.

number %

GROUP 1Murder 0 0 - 2 2 100.0% 2 -



Serious Assault 116 91 78.4% 110 90 81.8% -6 -5.2%



Pos of Firearm with intent to endanger life 4 4 100.0% 6 4 66.7% 2 50.0%

Abduction 13 13 100.0% 4 3 75.0% -9 -69.2%

Threats 5 5 100.0% 2 2 100.0% -3 -60.0%

Others 2 0 0.0% 3 3 100.0% 1 50.0%

GROUP 1 - TOTAL 277 211 76.2% 250 205 82.0% -27 -9.7%

GROUP 2Rape 26 10 38.5% 41 22 53.7% 15 57.7%

Assault with intent to rape 4 4 100.0% 0 0 - -4 -100.0%


Lewd & Libidinous practices 21 13 61.9% 31 16 51.6% 10 47.6%

Public Indecency 23 15 65.2% 18 8 44.4% -5 -21.7%

Others 54 51 94.4% 48 40 83.3% -6 -11.1%

GROUP 2 - TOTAL 183 127 69.4% 215 122 56.7% 32 17.5%







Convicted thief in poss.of tools etc. w.i. to steal 10 10 100.0% 15 15 100.0% 5 50.0%

In building with intent to steal 92 54 58.7% 99 76 76.8% 7 7.6%

Theft 3424 1968 57.5% 2901 1722 59.4% -523 -15.3%


Reset 29 29 100.0% 26 26 100.0% -3 -10.3%

Embezzlement 18 11 61.1% 5 10 200.0% -13 -72.2%

Fraud 266 162 60.9% 198 108 54.5% -68 -25.6%

Others 58 20 34.5% 43 8 18.6% -15 -25.9%

GROUP 3 - TOTAL 5745 2732 47.6% 4491 2313 51.5% -1254 -21.8%



Others 98 66 67.3% 79 47 59.5% -19 -19.4%

GROUP 4 - TOTAL 2984 868 29.1% 2049 602 29.4% -935 -31.3%



Escape or rescue from police custody or prison 0 0 - 5 5 100.0% 5 -



Sex Offenders' register offences 1 4 400.0% 2 2 100.0% 1 100.0%




Drugs - personal possession 913 905 99.1% 972 972 100.0% 59 6.5%


Others 58 55 94.8% 70 64 91.4% 12 20.7%

GROUP 5 - TOTAL 2030 1984 97.7% 2030 2008 98.9% 0 0.0%



13

P

OL

ICIN

G A

NG

US

CRIME

2011-12 Result

2010-11 Result

% / p

p Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

Groups 1-4 2902 3414 -15.0% 849 990 -14.2% 643 924 -30.4% 1065 1182 -9.9% 345 318 8.5%

- Detection rate 44.8% 51.6% -6.8 38.5% 48.5% -10 48.4% 56.5% -8.1 50.1% 51.8% -1.7 37.4% 46.5% -9.1

Violent Crime (G1) 95 93 2.2% 22 25 -12.0% 15 23 -34.8% 45 32 40.6% 13 13 0.0%

- Detection rate 84.2% 93.5% -9.3 63.6% 88.0% -24.4 100.0% 100.0% 0 88.9% 90.6% -1.7 84.6% 100.0% -15.4

Indecency (G2) 115 104 10.6% 25 25 0.0% 21 33 -36.4% 53 26 103.8% 16 20 -20.0%

- Detection rate 63.5% 94.2% -30.7 72.0% 64.0% 8 76.2% 93.9% -17.7 58.5% 111.5% -53 50.0% 110.0% -60

Dishonesty (G3) 1598 1950 -18.1% 505 626 -19.3% 354 477 -25.8% 589 702 -16.1% 150 145 3.4%

- Detection rate 49.8% 55.3% -5.5 42.8% 52.2% -9.4 55.4% 57.0% -1.6 58.2% 59.0% -0.8 27.3% 45.5% -18.2

Mal Mischief, vandalism (G4) 1094 1267 -13.7% 297 314 -5.4% 253 391 -35.3% 378 422 -10.4% 166 140 18.6%

- Detection rate 32.2% 39.3% -7.1 26.6% 36.6% -10 33.2% 50.1% -16.9 31.7% 33.2% -1.5 41.6% 33.6% 8

Robbery 11 7 57.1% 2 3 -33.3% 1 1 0.0% 6 3 100.0% 2 0 ***

- Detection rate 72.7% 71.4% 1.3 50.0% 66.7% -16.7 100.0% 100.0% 0 83.3% 66.7% 16.6 50.0% 0.0% 50

Vandalism 1040 1188 -12.5% 285 296 -3.7% 232 375 -38.1% 360 389 -7.5% 163 128 27.3%

- Detection rate 30.9% 37.6% -6.7 25.6% 36.1% -10.5 30.2% 49.3% -19.1 30.8% 30.1% 0.7 41.1% 29.7% 11.4

Domestic Housebreaking 88 94 -6.4% 39 35 11.4% 20 26 -23.1% 22 29 -24.1% 7 4 75.0%

- Detection rate 35.2% 48.9% -13.7 33.3% 48.6% -15.3 40.0% 50.0% -10 36.4% 51.7% -15.3 28.6% 25.0% 3.6



POLICING ANGUSSECTION 1

Forfar

and Kirriemuir

SECTION 2

Montrose

and Brechin

SECTION 3

Arbroath

SECTION 4

Carnoustie

14

Policing Angus: S


ebruary

Customer Satisfaction

2011-12 Target

2011-12 Result

2010-11 Result

% / p

p Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

First Contact



91.5% 92.1% 91.9% 0.2 92.4% 89.5% 2.9 92.3% 88.9% 3.4 92.4% 94.0% -1.6 90.9% 97.9% -7.0

First Contact



with their enquiry

80.0% 84.0% 78.6% 5.4 91.1% 74.6% 16.5 94.7% 78.3% 16.4 75.0% 80.2% -5.2 76.5% 83.3% -6.8

Updating the Public

% of customers who received an

update on the progress of their

enquiry

65.0% 61.0% 58.0% 3.0 60.7% 57.6% 3.1 53.5% 58.8% -5.3 64.8% 56.6% 8.2 66.7% 61.0% 5.7

Customer Experience



Police

85.0% 82.9% 82.1% 0.8 77.8% 82.2% -4.4 81.7% 79.2% 2.5 88.0% 82.0% 6.0 83.1% 87.8% -4.7

Response Rate


60/137 (43.8%)299/924 (32.4%) 68/231 (29.4%) 86/238 (36.1%) 85/318 (26.7%)

POLICING

ANGUS

SECTION 1

Forfar

and Kirriemuir

SECTION 2

Montrose

and Brechin

SECTION 3

Arbroath

SECTION 4

Carnoustie


First Contact

- Improvement in satisfaction with service at first contact from 91.9% to 92.1%

- Improvement in identifying the person dealing with the enquiry from 78.6% to 84.0%. This result well exceeds the force target set at 80.0%

Updating the Public

- Improvement in updating the public from 58.0% to 61.0%

Customer Experience

- Improvement in overall customer experience from 82.1% to 82.9%

15

Policing Angus: P


ebruary

Public Perception

2011-12 Result

2010-11 Result

% / p

p Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change






past year

70.1% 73.8% -3.7 71.4% 68.6% 2.8 71.1% 80.4% -9.3 62.7% 65.3% -2.6 75.4% 84.9% -9.5





67.2% 64.5% 2.7 60.3% 72.2% -11.9 67.2% 51.6% 15.6 58.0% 58.4% -0.4 79.3% 75.7% 3.6


victim of crime



their neighbourhood

33.6% 33.9% -0.3 31.6% 27.4% 4.2 20.6% 33.8% -13.2 53.5% 49.0% 4.5 27.9% 20.0% 7.9



*Other includes:


etc

Response Rate





Other*

Housebreaking


Vandalism/graffiti

Cause no concern:

Assault

Robbery

Motor vehicle crime




Vandalism/graffiti

Housebreaking

Other


Cause no concern:

Assault

Robbery

Motor vehicle crime



Other


Housebreaking


Vandalism/graffiti

Cause no concern:

Assault

Robbery

Motor vehicle crime





Vandalism/graffiti

Other

Housebreaking

Cause no concern:

Assault

Robbery

Motor vehicle crime

295/924 (31.9%) 65/219 (29.7%) 67/219 (30.6%) 74/250 (29.6%) 89/236 (37.7%)



Other

Housebreaking



Vandalism/graffiti

Cause no concern:

Assault

Robbery

Motor vehicle crime

POLICING

ANGUS

SECTION 1

Forfar

and Kirriemuir

SECTION 2

Montrose

and Brechin

SECTION 3

Arbroath

SECTION 4

Carnoustie

16

Policing Angus: Community Summaries ~ April - February

SECTION 1: FORFAR AND KIRRIEMUIR Main areas of public concern: dangerous/careless driving and antisocial behaviour Crime • Reduction in crimes of dishonesty of 19.3%

(121crimes). Detection rate • Detection rate for overall crime down by 10 per-centage points, from 48.5% last year to 38.5%

• Detection rate for vandalism down by 10.5 per-centage points from 36.1% last year to 25.6% this year against a similar level of recorded crime.

Standards of Service • Best result in Division - improvement in the satis-

faction with the service provided at first contact expressed by people living in Forfar and Kirrie-muir - from 89.5% last year to 92.4%. This result achieved divisional (together with Section 3)

• Improvement in the proportion of people who stated they had received an update on the pro-gress of their enquiry, from 57.6% recorded last year to 60.7%

Public Perception* • Improvement in the proportion of people who

thought crime in the neighbourhood had im-proved or remained the same, from 68.6% re-corded last year to 71.4%

• Drop in the proportion of people feeling safe after dark, from 72.2% to 60.3%

SECTION 2: MONTROSE AND BRECHIN Main areas of public concern: dangerous/careless driving and antisocial behaviour Crime • Violent crime down from 23 recorded last year to

15 • Reduction in crimes of dishonesty of 25.8% (123

crimes • Best result in Division with respect to a reduction

in vandalism of 38.1% (143 crimes).

Detection rate • Fall in Groups 1 to 4 crime detection rate from

56.5% to 48.4% • 100% detection rate for violent crime • Dip in detection rate for vandalism, from 49.3%

to 30.2%. Standards of Service • Residents living in Montrose and Brechin ex-

pressed satisfaction with the service provided at first contact at 92.3% ~ just marginally lower than Sections 1 and 3 and above the divisional target of 91.5%

• Best result in Division with respect to Montrose and Brechin residents satisfaction in being pro-vided with the name of the person dealing with their enquiry - 94.7%

• Decrease in the proportion of people who stated they had received an update on the progress of their enquiry, falling from 58.8% recorded last year to 53.5%, the lowest result recorded across the Division. (49.2% last month).

Public Perception* • Decline in the number of people who thought that the crime rate in their neighbourhood had re-mained the same or improved over the past year from 80.4% last year to 71.1%

• Increase in the percentage of people feeling safe after dark, from 51.6% to 67.2%

• The best result in the Division with respect to the proportion of people concerned about becoming a victim of crime, reducing from 33.8% to 20.6%,

SECTION 3: ARBROATH Main areas of public concern: antisocial behav-iour and drug dealing/drug abuse Crime • 40.6% increase in violent crime, from 27 recorded last year to 45 for the current year to date. High-est percentage increase across division.

• Crimes of indecency doubling to 53 recorded (25% of these refer to historical crimes)

• Reduction in crimes of dishonesty of 16.1% (113 crimes).

Detection rate • Best detection rate across the Division for Groups 1-4 at 50.1%.

• Best detection rate across the Division for crimes


17

Policing Angus: Community Summaries ~ April - February

of dishonesty at 58.2%. Standards of Service • Best result across the Division (jointly with Sec-tion 1) of 92.4% with respect to people living in Arbroath expressing satisfaction with the service provided at first contact

• Improvement in the percentage of customers who received an update on the progress of their en-quiry from 56.6% last year to 64.8%

• Best result in Division for overall satisfaction with the service provided by the police, rising from 82% recorded last year to 88% against a target of 85%

Public Perception* • Increased concern about becoming a victim of

crime, rising from 49% recorded last year to 53.5%, with drug dealing and antisocial behav-iour being the main concerns.

SECTION 4: CARNOUSTIE Main areas of public concern: antisocial behav-iour and dangerous/careless driving Crime • Increase in vandalism of 27.3% (35 crimes). Detection rate • Fall in detection rate for Groups 1-4, from 46.5%

to 37.4% • Fall in detection rate for crimes of dishonesty

from 45.5% to 27.3% • Best detection rate across Division for vandalism

at 41.1%, an improvement of 11.4 percentage points over last year.

Standards of Service • Best result in Division for customers who re-

ceived an update on their enquiry, from 61.0% last year to 66.7%, and exceeded the target of 65%

Public Perception* • Best result across Division for people who

thought crime in the neighbourhood had de-creased or remained the same despite the fall from 84.9% last year to 75.4% this year.

• Best result across Division for proportion of peo-

ple feeling safe after dark, 79.3%. • Concern about becoming a victim of crime rose

from 20% recorded last year to 27.9%.


18

POLICING ANGUS: Crime in more detail CRIME UPDATE

PERIOD APRIL to FEBRUARY 2010/2011 2011/2012


known

DETECTIONS

number %

Made

known

DETECTIONS

number %

INC./DEC.

number %

GROUP 1Murder 0 0 - 3 3 100.0% 3 -



Serious Assault 59 56 94.9% 48 38 79.2% -11 -18.6%

Robbery (Incl attempts) 7 5 71.4% 11 8 72.7% 4 57.1%


Pos of Firearm with intent to endanger life 1 1 100.0% 0 0 - -1 -100.0%

Abduction 2 2 100.0% 3 3 100.0% 1 50.0%

Threats 1 0 0.0% 5 3 60.0% 4 400.0%

Others 0 0 - 0 0 - 0 -

GROUP 1 - TOTAL 93 87 93.5% 95 80 84.2% 2 2.2%

GROUP 2Rape 11 6 54.5% 18 11 61.1% 7 63.6%

Assault with intent to rape 1 2 200.0% 1 0 0.0% 0 0.0%




Others 10 6 60.0% 4 3 75.0% -6 -60.0%

GROUP 2 - TOTAL 104 98 94.2% 115 73 63.5% 11 10.6%





Theft, attempt theft from locked motor vehicle 31 10 32.3% 35 4 11.4% 4 12.9%


Convicted thief in poss.of tools etc. w.i. to steal 1 1 100.0% 0 0 - -1 -100.0%


Theft 1297 749 57.7% 1094 603 55.1% -203 -15.7%


Reset 6 6 100.0% 3 3 100.0% -3 -50.0%

Embezzlement 10 8 80.0% 3 3 100.0% -7 -70.0%

Fraud 111 87 78.4% 88 42 47.7% -23 -20.7%

Others 11 13 118.2% 11 5 45.5% 0 0.0%

GROUP 3 - TOTAL 1950 1079 55.3% 1598 796 49.8% -352 -18.1%



Others 40 33 82.5% 27 22 81.5% -13 -32.5%

GROUP 4 - TOTAL 1267 498 39.3% 1094 352 32.2% -173 -13.7%



Escape or rescue from police custody or prison 6 6 100.0% 2 2 100.0% -4 -66.7%

Resisting arrest or obstructing police officer 79 79 100.0% 86 86 100.0% 7 8.9%

General attempts to pervert the course of justice 19 18 94.7% 11 10 90.9% -8 -42.1%

Sex Offenders' register offences 0 0 - 1 1 100.0% 1 -



Drugs - supply, with intent to supply etc 90 90 100.0% 38 39 102.6% -52 -57.8%

Drugs - personal possession 339 340 100.3% 287 289 100.7% -52 -15.3%


Others 18 18 100.0% 19 18 94.7% 1 5.6%

GROUP 5 - TOTAL 843 841 99.8% 689 688 99.9% -154 -18.3%



19

P

OL

ICIN

G P

ER

TH

& K

INR

OS

S

CRIME

2011-12 Result

2010-11 Result

% / p

p Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

Groups 1-4 3642 3960 -8.0% 2091 2191 -4.6% 610 669 -8.8% 721 763 -5.5% 220 337 -34.7%

- Detection rate 49.7% 47.9% 1.8 54.9% 53.9% 1 44.8% 48.9% -4.1 43.4% 35.8% 7.6 34.5% 34.1% 0.4

Violent Crime (G1) 131 144 -9.0% 92 93 -1.1% 15 27 -44.4% 17 23 -26.1% 7 1 600.0%

- Detection rate 91.6% 97.2% -5.6 92.4% 94.6% -2.2 93.3% 107.4% -14.1 82.4% 95.7% -13.3 100.0% 100.0% 0

Indecency (G2) 94 84 11.9% 45 36 25.0% 25 24 4.2% 20 12 66.7% 4 12 -66.7%

- Detection rate 70.2% 76.2% -6 64.4% 80.6% -16.2 94.0% 62.5% 31.5 60.0% 83.3% -23.3 100.0% 83.3% 16.7

Dishonesty (G3) 2465 2611 -5.6% 1416 1492 -5.1% 378 387 -2.3% 513 515 -0.4% 158 217 -27.2%

- Detection rate 52.7% 49.0% 3.7 60.2% 58.2% 2 42.9% 46.3% -3.4 46.4% 30.9% 15.5 29.7% 33.6% -3.9

Mal Mischief, vandalism (G4) 952 1121 -15.1% 538 570 -5.6% 192 231 -16.9% 171 213 -19.7% 51 107 -52.3%

- Detection rate 34.2% 36.9% -2.7 34.0% 34.6% -0.6 39.6% 45.0% -5.4 28.7% 38.5% -9.8 35.3% 29.0% 6.3

Robbery 34 39 -12.8% 30 32 -6.3% 0 1 *** 3 5 -40.0% 1 1 0.0%

- Detection rate 82.4% 89.7% -7.3 83.3% 90.6% -7.3 0.0% 100.0% -100 66.7% 80.0% -13.3 100.0% 100.0% 0

Vandalism 865 1053 -17.9% 492 534 -7.9% 179 219 -18.3% 148 198 -25.3% 46 102 -54.9%

- Detection rate 33.9% 34.9% -1 33.1% 31.8% 1.3 39.7% 43.4% -3.7 29.1% 37.4% -8.3 34.8% 28.4% 6.4

Domestic Housebreaking 148 154 -3.9% 77 93 -17.2% 23 22 4.5% 35 26 34.6% 13 13 0.0%

- Detection rate 33.8% 35.7% -1.9 37.7% 45.2% -7.5 39.1% 27.3% 12 31.4% 26.9% 4.5 7.7% 0.0% 7.7



POLICING PERTH

& KINROSS

SECTION 3

Perth City

SECTION 5

East Perthshire

SECTION 6

South Perthshire

SECTION 7

North and

West Perthshire

20

Policing Perth & Kinross: S


ebruary

Customer

Satisfaction

2011-12 Target

2011-12 Result

2010-11 Result

% / p

p Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

First Contact



91.5% 96.4% 92.1% 4.3 96.3% 89.2% 7.1 96.7% 97.0% -0.3 95.0% 91.2% 3.8 100.0% 96.9% 3.1

First Contact



with their enquiry

80.0% 87.4% 84.1% 3.3 88.2% 79.8% 8.4 91.2% 87.9% 3.3 84.9% 85.1% -0.2 82.1% 94.4% -12.3

Updating the Public

% of customers who received

an update on the progress of

their enquiry

65.0% 64.9% 64.3% 0.6 61.3% 62.7% -1.4 70.7% 71.4% -0.7 65.5% 65.8% -0.3 65.6% 48.0% 17.6

Customer Experience



Police

85.0% 85.2% 81.5% 3.7 86.8% 77.7% 9.1 84.4% 83.2% 1.2 83.4% 85.4% -2.0 85.3% 87.1% -1.8

Response Rate 43/84 (51.2%)475/1188 (40.0%) 203/572 (35.5%) 94/248 (37.9%) 135/284 (47.5%)


POLICING PERTH

& KINROSS

SECTION 3

Perth City

SECTION 5

East

Perthshire

SECTION 6

South

Perthshire

SECTION 7

North &

West Perthshire


First Contact

- Improvement in satisfaction with service at first contact from 92.1% to 96.4%, the highest result across the force. This result well exceeds the force target set at

91.5%

- Improvement in identifying the person dealing with the enquiry from 84.1% to 87.4%, the highest result across the force. This result again well exceeds the

force target set at 80.0%

Updating the Public

- Improvement in updating the public from 64.3% to 64.9%, the highest result across the force.

Customer Experience

- Improvement in overall customer experience from 81.5% to 85.2%, the highest result across the force. This result exceeds the force target set at 85.0%

21

Policing Perth & Kinross: P


ebruary

Public Perception

2011-12 Result

2010-11 Result

% / p

p Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change

2011-12 Result

2010-11 Result

%/pp Change






past year

69.9% 76.9% -7.0 66.3% 66.7% -0.4 77.7% 82.5% -4.8 66.6% 79.7% -13.1 74.2% 80.7% -6.5





69.8% 68.1% 1.7 56.7% 45.2% 11.5 72.7% 73.7% -1.0 76.6% 76.1% 0.5 75.6% 78.8% -3.2


victim of crime



their neighbourhood

29.4% 28.3% 1.1 33.3% 44.3% -11.0 35.0% 22.3% 12.7 27.8% 24.9% 2.9 10.3% 14.7% -4.4



*Other includes:


etc

Response Rate



Housebreaking


Vandalism/graffiti

Other


Assault

Cause no concern:

Robbery

Motor vehicle crime



Housebreaking

Vandalism/graffiti

Other



Motor vehicle crime

Cause no concern:

Assault

Robbery


Other


Vandalism/graffiti

Housebreaking



Cause no concern:

Assault

Robbery

Motor vehicle crime



Housebreaking

Other*



Vandalism/graffiti

Motor vehicle crime

Assault

Cause no concern:

Robbery



Other

Housebreaking



Vandalism/graffiti

Motor vehicle crime

Assault

Cause no concern:

Robbery


39/124 (31.4%)403/1188 (33.9%) 112/363 (30.8%) 102/307 (33.2%) 150/394 (38.1%)

POLICING PERTH

& KINROSS

SECTION 3

Perth City

SECTION 5

East

Perthshire

SECTION 6

South

Perthshire

SECTION 7

North &

West Perthshire

22

Policing Perth & Kinross: Community Summaries ~ April - February

SECTION 3: PERTH CITY Main areas of public concern: antisocial behav-iour and drug dealing/drug abuse Crime • Reduction of 17.2% in domestic HB (16 crimes)

Best percentage decrease in division. Detection rate • Best detection rate across the Division for

Groups 1-4 at 54.9% • High detection rate for violent crime at 92.4% • Best detection rate across the division for crimes

of dishonesty at 60.2% Standards of Service • High rating from residents in Perth City for ser-

vice provided at first contact (as with all other sections) - 96.3% against a target of 91.5%

• Lowest result for updating the public on the pro-gress of their enquiry - 61.3%

• Substantial improvement in overall customer sat-isfaction from 77.7% to 86.8% - 1.8 percentage points above the divisional target.

Public Perception* • An 11.5 percentage point improvement in people

feeling safe after dark, from 45.2% to 56.7% • Marked reduction in people concerned about be-

coming a victim of crime, from 44.3% to 33.3%.

SECTION 5: EAST PERTHSHIRE Main areas of public concern: dangerous/careless driving and antisocial behaviour Crime • Reduction in violent crime, 27 recorded last year,

down to 15, mainly attributable to a reduction in serious assault (10 fewer)

• No robberies recorded since the beginning of the year

• Vandalism down by 18.3% (40 crimes). Detection rate • Continues to hold the best detection rate across

the Division for vandalism at 39.7% • Best detection rate across the Division for do-

mestic housebreaking at 39.1%. Standards of Service • Above divisional target for all areas with the ex-

ception of overall satisfaction which, at 84.4%, was only 0.6 percentage points away from target

• Best result in Division for providing customers with the name of person dealing with their en-quiry (91.2%) and on providing updates on the progress of enquiries (70.7%).

Public Perception* • Best result in the Division for the proportion of

people who thought the crime rate in their neighbourhood had remained the same or im-proved over the past year (77.7%)

• A substantial increase in the proportion of people who were concerned about becoming a victim of crime, from 22.3% to 35%.

SECTION 6: SOUTH PERTHSHIRE Main areas of public concern: dangerous/careless driving and antisocial behaviour Crime • Crimes of indecency increase from 12 last year

to 20 - five of which pre-dated April 2011 • Reduction of 25.3% in vandalism (50 crimes) • Increase in domestic housebreaking, up by

34.6% from 26 recorded last year to 35 for the current year.

Detection rate • Improvement in detection rate for overall crime,

up from 35.8% to 43.4% • Crimes of dishonesty detection rate of 46.4%, a

15.5 percentage point improvement over the pre-vious year.

Standards of Service • High rating from residents in South Perthshire for

service provided at first contact (as with all other sections) - 95% against a target of 91.5%

• An improvement on last month’s just-under tar-get result (64.9%) for people who stated they had received an update on the progress of their enquiry an above-target result of 65.5% result this month. (Target 65%).


23

Policing Perth & Kinross: Community Summaries ~ April - February

Public Perception* • Drop in the proportion of people who thought

crime in the neighbourhood had decreased or remained the same, from 79.7% recorded last year to 66.6%.

• Best result across the Division with respect to people feeling safe after dark, 76.6%.

SECTION 7: NORTH AND WEST PERTHSHIRE Main areas of public concern: antisocial behav-iour and dangerous/careless driving Crime • Best result across the Division for reduction in

crimes of dishonesty - 27.2% (59 crimes) • Best result across the Division for reduction in

vandalism - 54.9% (56 crimes). Detection rate • 100% detection rate for violent crime • 100% detection rate for crimes of indecency • Detection rate of 35.3% for Group 4 crime

(malicious mischief, vandalism) an improvement of 6.3 percentage points over last year.

Standards of Service • 100% rating from residents in North & West

Perthshire for service provided at first contact - best result across the Division

• 65.6% of customers received an updated on the progress of their enquiry this year compared to only 48% last year.

Public Perception* • Best result across the Division with just 10.3% of

the population concerned about becoming a vic-tim of crime - a further improvement on the 14.7% recorded at the same time last year.


24

POLICING PERTH & KINROSS: Crime in more detail

CRIME UPDATEPERIOD APRIL to FEBRUARY 2010/2011 2011/2012


known

DETECTIONS

number %

Made

known

DETECTIONS

number %

INC./DEC.

number %

GROUP 1Murder 0 0 - 5 4 80.0% 5 -



Serious Assault 59 59 100.0% 35 32 91.4% -24 -40.7%



Pos of Firearm with intent to endanger life 1 1 100.0% 0 0 - -1 -100.0%

Abduction 7 6 85.7% 1 1 100.0% -6 -85.7%

Threats 6 6 100.0% 5 4 80.0% -1 -16.7%

Others 1 1 100.0% 0 0 - -1 -100.0%

GROUP 1 - TOTAL 144 140 97.2% 131 120 91.6% -13 -9.0%

GROUP 2Rape 8 6 75.0% 18 12 66.7% 10 125.0%

Assault with intent to ravish 3 0 0.0% 1 1 100.0% -2 -66.7%




Others 7 7 100.0% 6 6 100.0% -1 -14.3%

GROUP 2 - TOTAL 84 64 76.2% 94 66 70.2% 10 11.9%


Housebreaking ~ domestic non-dwelling 59 9 15.3% 65 17 26.2% 6 10.2%





Convicted thief in poss.of tools etc. w.i. to steal 3 3 100.0% 2 2 100.0% -1 -33.3%


Theft 1533 796 51.9% 1489 816 54.8% -44 -2.9%

Theft from motor vehicle 86 18 20.9% 104 49 47.1% 18 20.9%

Reset 5 5 100.0% 16 16 100.0% 11 220.0%

Embezzlement 10 9 90.0% 7 7 100.0% -3 -30.0%

Fraud 147 91 61.9% 184 121 65.8% 37 25.2%

Others 22 20 90.9% 31 9 29.0% 9 40.9%

GROUP 3 - TOTAL 2611 1279 49.0% 2465 1299 52.7% -146 -5.6%

GROUP 4Fireraising 30 14 46.7% 58 13 22.4% 28 93.3%


Others 38 32 84.2% 29 20 69.0% -9 -23.7%

GROUP 4 - TOTAL 1121 414 36.9% 952 326 34.2% -169 -15.1%



Escape or rescue from police custody or prison 2 2 100.0% 4 4 100.0% 2 100.0%



Sex Offenders' register offences 1 1 100.0% 0 0 - -1 -100.0%




Drugs - personal possession 565 572 101.2% 0 0 - -565 -100.0%


Others 11 11 100.0% 17 14 82.4% 6 54.5%

GROUP 5 - TOTAL 1172 1178 100.5% 1222 1218 99.7% 50 4.3%



WHO TO CONTACT

Performance and Planning Unit

0300 111 2222

Email: [email protected]

www.tayside.police.uk

Twitter: @statspolice

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February 2012 - Performance Scorecard

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