Fearless Change - Myths and Patterns of Organizational Change Tutorial - Linda Rising
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Transcript of Fearless Change - Myths and Patterns of Organizational Change Tutorial - Linda Rising
Myths and Patterns of Organizational Change
Linda Rising
www.lindarising.org
@RisingLinda
Why patterns?
Giving a name to a recurring problem with a known solution
means the names of related patterns can be used to have a
conversation about the problems and solutions.
Fearless Change now More Fearless Change
Patterns based on:
Social psychology
Influence strategies
Evolutionary biology
Get started
Self-reflection:
Know Yourself (you’re not rational either ! )
Take on a role:
Evangelist (not a fanatic)
Recognize the feelings of others:
Emotional Connection
Establish an initial long-term goal but be prepared to adapt it as you learn:
Evolving Vision
Dream big, but start small…
Concrete Action Plan: Create specific plans for short-term goals, build on successes, learn from failures:
Just Do It
Time for Reflection
Small Successes
Baby Steps
Use Low Hanging Fruit whenever you can.
Keep these patterns with you and use them over and over…
Maria’s Rule
There are very few problems that cake cannot solve.
With special thanks to Morten Elvang
You can buy a person's hand, but you can't buy his heart. His heart is where his enthusiasm, his loyalty is. You can buy his back, but you can't
buy his brain. That's where his creativity is, his ingenuity, his
resourcefulness.
Stephen R. Covey The 7 Habits of Highly Effective
People
Personal Touch: Each person is asking, “What’s
in it for me?”
You must address a genuine user need. Data does not equal empathy.
Jeff Patton
Different people accept new ideas differently
This is new so it’s cool! (Innovators--2.5%) It’s interesting, but I want to learn more. (Early Adopter--13.5%) I want to know what other people think. (Early Majority--34%) If I have to. I guess. (Late Majority--34%) We’ve always done it this way. (Laggards--16%)
Myth #5: Skeptics, cynics, resistors—THOSE
people, well, they must be BAD or STUPID or BOTH!! Ignore them!!
Seek first to understand, then to be understood.
Stephen R. Covey The 7 Habits of Highly
Effective People
Champion Skeptic: Have a resident resistor play the important role of “Devil’s Advocate.” Treat him/her as a valued partner in the change effort.
Bridge-Builder: Sometimes it is all about you and you need help. Find someone who knows the skeptic and also supports your new idea. Let him/her make the connection.
Grateful people:
Have more energy and optimism
Are more resilient in the face of stress
Have better health
Suffer less depression
Are more compassionate, more likely to help others, less materialistic, and more satisfied with life.
Myth #7: I just put the idea out
there and that’s the end of my contribution. Others will see how great it is and it will
have a life of its own!
Keep it going. Keep learning.
Sustained Momentum
Stay in Touch
Study Group
Hometown Story
Persistent PR
Involve Everyone
Easier Path
Whisper in the General’s Ear