FCB Partners Webinar: Plan for Implementation - Manage Up
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Transcript of FCB Partners Webinar: Plan for Implementation - Manage Up
Plan for Implementa.on: Manage Up
Kay Coleman, Partner
Webinar
March 23, 2016
For more informa6on, go to fcbpartners.com or call Lindsay Field 617.245.0265
1 ©2016 FCB Partners. All rights reserved.
First, a Defini-on…
“Implementa2on is the process of pu9ng a decision or plan into effect;
execu2on.”
“Implementa2on is the realiza2on of an applica2on, or execu2on of a plan, idea, model, design, specifica2on, standard, algorithm, or policy.”
Implementa-on = Execu-on?
2 ©2016 FCB Partners. All rights reserved.
Not Quite…Some Useful Dis-nc-ons
Implementa-on = Managing the Transi-on
Implementa-on Execu-on
Time Horizon Time-‐limited Indefinite
Synonyms Installing or transi6oning
Following a game plan
Scope Business System Process-‐specific
Whose Focus Implementa6on/ Project Team
Process Performers
Execu-on = Delivering the Results
3 ©2016 FCB Partners. All rights reserved.
Implementation Requires Business System Change
CHANGE
Skills &
Competencies
Business Processes
I/T
Measures &
Rewards
Mindsets & Behavior
Business System
Strategy
Environment
“As-Is” “To-Be”
Business System
Strategy
Environment
Skills &
Competencies
Business Processes
I/T
Measures &
Rewards
Mindsets & Behavior
4 ©2016 FCB Partners. All rights reserved.
The Future Vision Implemented through a Series of Releases
Transitioning from Here to There
Skililsl
& Competencies
Business Processes
I/T
Measures
& Rewards
Mindsets & Behavior
Business System Strategy
Environment Current State
Skills &
Competencies
Business Processes
I/T
Measures &
Rewards
Mindsets & Behavior
Business System Strategy
Environment
Future Vision
RELEASE 1
RELEASE 2
RELEASE 3
Skills &
Competencies
Business Processes
Information Systems & Technology
Measures &
Rewards
Mindsets & Behavior
5 ©2016 FCB Partners. All rights reserved.
Tracks Sequence of Activities and Dependencies for Release:_____________________
Go Live
Managing the Transi-on: Key Milestones and Dependencies
6 ©2016 FCB Partners. All rights reserved.
• Resources: assess and meet minimal requirements
• Skills: shore up key vulnerabili6es
• Compe6ng priori6es: clarify who’s on first
• Dependencies: iden6fy and monitor milestones
• Risks: classify and manage accordingly (e.g., high risks = con6ngency plans)
• Schedule: balance need for speed vs. need for success
Plan for Implementa-on: “Manage Up”
Concerns that You and Your Manager Share
7 ©2016 FCB Partners. All rights reserved.
How to “Manage Up”
« Understand your Manager’s priori6es and preferences
« Frame your needs (resources, informa6on, support, approval) in joint interests and link to organiza6onal goals
« Be a partner, not a subordinate
« An6cipate problems and iden6fy solu6ons
« Avoid surprises, but always tell the truth
« Take ini6a6ve and deliver on commitments
Or How to Be a Great Direct Report
8 ©2016 FCB Partners. All rights reserved.
Some Comic Relief…
9 ©2016 FCB Partners. All rights reserved.
FCB 2016 Public Courses
Event Dates and Loca-on
Change Leaders and Catalysts Advanced Cer2fica2on Course Arlington, VA, April 4-‐5
**Implementa-on and Execu-on Advanced Cer2fica2on Course Arlington, VA, April 6-‐7
Process Redesign Hammer Cer2fica2on Course Arlington, VA, April 5-‐8
Power of Process Hammer Cer2fica2on Course New Orleans, LA, October 24-‐25
Leading Transforma-on Hammer Cer2fica2on Course New Orleans, LA, October 26-‐28
** See next page for course overview and detail
10 ©2016 FCB Partners. All rights reserved.
Implementa.on and Execu.on A course on project implementa.on planning, execu.on, and see-‐through to results
As projects move toward implementa6on, they need a plan: How they will test concepts, scope releases, run pilots, roll out, and integrate changes What we cover: How to deliver expected results of major change ini.a.ves • Intended outcomes – required changes, expected consequences, desired results • Implementa6on roadmap – releases, labs, pilots, early wins • Transi6on management – roles, responsibili6es, and dependencies • Reinforcing behavior – scorecards, huddles, and visual management
Who should take this course: Implementa.on leaders, planners, and managers • Business Process Managers • IT project leaders • Lean Six Sigma black belts What you will learn • Define changes and stakeholder impacts • Plan the transi6on – 6meline, events, and dependencies • Establish performance measures • Accelerate adop6on through governance, organiza6on, and systems
11 ©2016 FCB Partners. All rights reserved.
For More Informa-on FCB Partners
Lindsay Field, Program Director
617 245 0265 [email protected]