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    Indian watch industry

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    Wrist Watches form an integral part of the personality of

    individuals in the present era.

    Earlier seen as a luxury item, they are now witnessing a

    fundamental change in perception, and are now gaining

    respect as an essential utility item.

    Indian watches market was for long dominated by public

    sector organizations like Hindustan Machine Tools Ltd.

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    In post liberalization India, the market stood to witness

    intensive competition between foreign and Indian

    manufacturers like Timex, Titan, Movado, Longines, Rado,

    Rolex, Frderique Constant, Mont Blanc, Swatch, and many

    others.

    Many watch makers have made significant inroads in theindustry and others are in the process of establishing

    themselves, currently.

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    Besides this, buyers are extremely choosy about the brand

    and type of wrist watches they wear.

    Being extremely brand conscious, their tastes have evolved

    over the years and have gone beyond the realms of

    durability to choose in terms of aesthetics and elegance.

    Thus it is a buyers market with multitude of designs that

    have entered and flooded the market place.

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    The size of the watch market currently is

    estimated to be around 40 to 45 million

    pieces annually. The organized sector alone

    contributes up to 30 % & the other

    70 % is contributed by the unorganized grey

    sector. In dollar terms, the estimatedannual market size is around USD 195 million,

    despite the fact that the penetration

    of watches is the lowest, compared globally.

    The average growth in the size of the

    market is slated to be around 10 -15 percent

    per year.

    The size of the watch market in India currently is estimated

    to be around 40 to 45 million pieces annually.

    The organized sector alone contributes up to 30 % & theother 70 % is contributed by the unorganized grey sector.

    In dollar terms, the estimated annual market size is around

    USD 195 million, despite the fact that the penetrationof watches is the lowest, compared globally.

    The average growth in the size of the market is slated to be

    around 10 -15 percent per year.

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    Titan Industry

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    Titan Industries is the world's fifth largest and India's

    leading manufacturer of watches.

    The company has manufactured more than a 100 millionwatches till date; and has a customer base of over 80

    million.

    The umbrella brand Titan is one of India's leading watch

    brands that brought about a paradigm shift in the Indian

    watch market, offering quartz technology with international

    styling.

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    The brand Titan is committed to offering its consumers

    watches that represent the compass of their imagination.

    Titan's customers are therefore consistently introduced to

    exciting new collections, which connect, with various facets

    of their deeprooted yearnings for self-expression.

    The new brand philosophy of Titan, encapsulated in the

    words "Be More", touches this as well as all other aspects of

    the brand.

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    The Titan brand architecture comprises several collection

    and subbrands, each of which is a leader in its segment.

    Notable among them are:

    Titan EDGE

    Titan Raga

    Titan Nebula

    Titan Heritage

    Titan Ragalia

    Titan Octane Titan WWF

    Titan Fastrack

    Titan Sonata

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    Today, the Titan portfolio has over 60% of the domestic

    market share in the organized watch market.

    The company has 24X7 exclusive showrooms christened

    World of Titan', making it amongst the largest chains in its

    category backed by 700 aftersalesservice centers.

    The company has a worldclass design studio that

    constantly invents new trends in wrist watches.

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    Background Of Fastrack

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    Timex had entered the Indian market through a joint

    venture with Titan and which was their offering for the

    youth market.

    When that JV broke off in 1997 and Timex went

    independent,

    there was a gap in Titans portfolio and it only made senseto fill that need through their offering.

    Fastrack was launched as a range of watch ware under Titan

    and was called Titan Fastrack.

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    Subsequently, it grew from a range

    to a sub-brand, where Titan was

    upfront in the logo and the

    association was strong.

    They used the jazzy version of the

    Mozart tune, which is Titans

    signature tune. So, the link with

    Titan was very strong.

    When they launched, they targetedpredominantly the early jobber 23-

    30 year-old male executive. It was

    only a year or two later that they

    launched a line for women.

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    Re-launch Of Fastrack

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    They took off and did well in the start but started stagnating

    in 2001-2003, and thats when they went for a reality check.

    Titan had simultaneously launched the steel collection,whichwas an attempt to contemporize for a Titan audience.

    But what was happening was the collection in terms of

    looks, price point and consumer buying behaviour was very

    similar to Fastrack, including advertising.

    The parent brand needed to continue in its endeavor tokeep it contemporary and hence repositioned Fastrack to

    younger audience in sub-25 range.

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    Awareness of Fastrack was very low and was linked to Titan.

    There was no independent identity. Research had also

    shown that the fact that it had the backing of Titan was a

    positive assurance.

    However, kids didnt like to be serious and sober like their

    parents. Fastrack needed to break away and hence changed

    the logo to bring in a youthful, spontaneous, energetic and

    fun identity and also removed Titan from the upfront

    association in the logo.

    They however, kept it at the bottom, saying its a Titan

    product. This helped carry the assurance of the trusted Titan

    brand. They also stopped using the Mozart tune in

    advertising.

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    Fastrack was launched with new products, a new identity,

    new advertising and a new logo in June 2005.

    The year took off so well that they ran out of stock very

    quickly and ended the year with a 150 per cent growth and

    the demand was growing continuously.

    Next year, they recorded another 100 per cent growth.

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    When re-launch was started, Fastrack brand was worth

    about Rs 29 crore but however they have grown almost ten

    times of that over the last three years.

    Fastrack has a presence in over 6000 outlets across 800

    towns, with new exclusive brand kiosks in Metro Malls andits multichannel distribution network which covers the 228

    strong World of Titan Network, 122 Large Format Chain

    stores viz. Shoppers Stop, Lifestyle, Central, Westside,

    Pantaloons and Multibrand watch & optical outlets.

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    Fastrack is actually among the few brands where people

    come asking for the brand. They have adopted a fashion

    based strategy, where they launch about 3-4 collections in a

    year in both categories. Collection-based strategy hashelped them very well.

    It has been twin approach of constantly innovating on

    product design, yet being affordable, and to reach out to

    consumers in a language that connects to them that led to

    their success.

    Its not your typical fashion brand talking down saying you

    must look cool and you must look like me. With their

    advertising, they were able to relate to the youth in a setting

    they were familiar with.

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    Fastrack, in its journey to being a fashion accessories brand

    has expanded its portfolio to now include not just watches

    and sunglasses but bags, belts, wallets and wristbands too.

    With this, it now has enough categories to open a fashion

    accessories storeand thats just what theyve done!

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    SWOT Analysis

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    STRENGTHS :

    Goodwill in the market

    Strong financial position

    Fast changing designs

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    WEAKNESS :

    Short cycle products which are expensive to make

    Weak channel of communication

    Lack of exclusive stores

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    OPPORTUNITIES :

    Rapid market growth

    Changing customer needs

    To create relation between society on social marketing

    basis

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    THREATS :

    Tough competition in watches

    Low profit margins

    New competition in market

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    STP Analysis

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    Segmentation

    G hi

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    Geographic

    Continent- Asia

    Country- India

    Size/ population- India- 13,782,976

    Demographic

    Age- 15-25 , 25-30 , 30 above Gender- Male & Female

    Income- 10000-20000 , 20000-30000 , 30,000 above

    Occupation- students , young executives , graduate and

    post- graduate students , journalists , sports athletes

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    Psychographic

    Activities- basketball , swimming , dancing , acting ,

    gymming , gaming

    Interest- socializing, reading, painting, travelling ,

    adventure

    sports , theatre,cars/bikes , gadgets , music

    Opinions- intellectual , reasoning talk , opinionated

    Personality- ambitious

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    Behavioural

    Benefit sought- quality, looks/style, durability

    Usage rate- heavy, moderate, light

    User status- regular, potential, first time user, irregular,occasional

    Brand loyalty- split loyal, shifting, switches

    Readiness to buy-aware , neutral

    Occasion- birthdays, anniversary, festivals, gifting

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    Targeting

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    Fastrack has products caters to the products in all the

    segments.

    The range of Fastrack watches is from Rs. 500 to Rs.4000.

    Hence it is catering to all the three segments of low, medium

    and highly priced segments. However more emphasis is laidon medium and high priced segments.

    Collection Price Range

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    Collection Price Range

    SPORT 2000-4000

    ARMY 2000-3500

    ADVENTURE 1000-2000BIKERS 1500-3500

    GRUNGE 1000-2500

    ALUMINIUM 500-1000

    COLOUR PLAY 1000-2000

    DIGITAL FASHION 500-2000

    ESSENTIALS 1000-2500

    PARTY 1500-3000PAIRS 3000-3500

    NEON 1000-2500

    NEON DISC 500-1500

    XY 1500-3000

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    On demographic grounds :

    Fastrack watches were launched to cater to the needs of

    youth at first.

    However it introduced watches for kids also later on. Hence

    it is targeting both youth and kids segments.

    Collection Target

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    Collection Target

    SPORT MEN

    ARMY BOTH MEN & WOMAN

    ADVENTURE BOTH MEN & WOMANBIKERS BOTH MEN & WOMAN

    GRUNGE BOTH MEN & WOMAN

    ALUMINIUM WOMAN

    COLOUR PLAY WOMAN

    DIGITAL FASHION BOTH MEN & WOMAN

    ESSENTIALS BOTH MEN & WOMAN

    PARTY BOTH MEN & WOMANPAIRS PAIRS

    NEON MEN

    NEON DISC MEN

    XY BOTH MEN & WOMAN

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    Positioning

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    Fastrack positions itself as both trendy and affordable range.

    These two attributes were usually considered as two poles

    wide apart.

    Fastrack has taken the challenge of combining both the

    features to offer a greater value proportion to its customers.

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    Consumer Buying Behaviour

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    CULTURAL FACTORS :

    In India, Titan ahead of all other brands as the Most

    Admired Brand in India across all product categories.

    It was also a fitting tribute to a brand, which had not only

    revolutionised the Indian watch industry, but also brought inworld-class benchmarks in product design, quality and

    retailing into India.

    In 1998, it was Fastrack, the cool, trendy, funky range for theyoung and young-at-heart. Since Indian population has

    positive outlook for titan it has influenced the behavior of

    younger generation who are variety seeking.

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    SOCIAL CLASS :

    The age and stage of individual has a major influence on thebuying behaviour of consumer.

    The youth in the range of age of fifteen years to mid thirties

    are generally attracted to the watches.

    Friends and their peer group has a major influence on the

    purchase decisions of the youth.

    ECONOMIC CIRCUMSTANCES:

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    ECONOMIC CIRCUMSTANCES:

    Economic circumstances do not play a major role in opting

    for Fastrack watches because the target segment is youthand it offers an affordable range.

    LIFESTYLE :

    A Fastrack watch generally attracts people with affluent

    lifestyle who are fashion conscious.

    For Fastrack watches traits like Excitement and ruggednesscan be attributed.

    Excitement includes imaginative and being up to date while

    ruggedness sports outdoorsy and tough.

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    Buying Decision Process

    PROBLEM RECOGNITION

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    PROBLEM RECOGNITION:

    The buyer first and foremost identifies the reason

    Why he or she wants a particular product.

    In the case of Fastrack watches the need is

    triggered by both internal and external stimuli.

    Internal stimuli are the need to keep track of time

    while external stimuli are because of the peer

    group who are using the watch.

    In the surveys conducted many of them have

    responded that it as either a necessity or an

    accessory.

    INFORMATION SEARCH

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    INFORMATION SEARCH:

    In order to reach a large audience

    Fastrack employs a number ofadvertising and promotional campaigns.

    Fastrack has roped in John Abraham as

    brand ambassador of the product at the

    beginning to portray the sporty nature of

    the brand.

    The company has also roped in Aamir

    khan for army collection. The company

    uses youth icons to portray the trendy

    looks of the watches.

    l d i i l i i i di d

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    It also advertises aggressively in internet, print media and

    television.

    Therefore its quite easy on the part of consumers to makean informed decision regarding Fastrack watches by

    collecting data from various sources of mass media and from

    family, friends etc.

    In the surveys conducted majority have responded that

    television and print media have major influence on their

    purchase decisions.

    EVALUATION OF ALTERNATIVES:

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    EVALUATION OF ALTERNATIVES:

    A consumer then evaluates various

    alternatives based on the needs andinformation available to him.

    Fastrack through its variety of variants is

    able to satisfy a number of needs of theconsumers.

    Fastrack which is always perceived as

    trendy and affordable watch has an edge

    over its competitors.Hence Fastrack is one

    of the best alternatives who are looking for

    a trendy yet affordable watch

    PURCHASE DECISION

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    PURCHASE DECISION:

    There is a strong preference of Fastrack brand among

    youth in both middle and upper.

    It would involve other sub decisions like timing, payment

    method.

    All the Branded stores and shopping malls would be offering

    flexible payments methods and flexible timings.

    In the surveys conducted it is observed that consumers

    preferred to buy the watches majorly in branded stores and

    shopping malls.

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    POST PURCHASE BEHAVIOR:

    Since Fastrack has been able to deliver value for money and

    satisfy the needs of consumers, it has been able to build a

    brand image for itself and win the loyalty of consumers.

    Hence many of the respondents have responded to not onlybuy the Fastrack watch once again bit also to recommend

    the brand to their friends and colleagues.

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    4Ps of Fastrack

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    Product

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    QUALITY :

    Fastrack is sub brand of Titan and Titan is well known for its

    quality. Even though Fastrack is brand created targeting

    medium range and low range segment, high quality is

    provided to customers.

    FEATURES :

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    FEATURES :

    Fastrack is well known for its features, it has come up with

    several variants and features which suits the choices andtastes of different consumers.

    PRODUCT VARIETY ( DESIGN AND STYLE) :

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    PRODUCT VARIETY ( DESIGN AND STYLE) :

    Fastrack is specially designed for youth. Its design and style

    and variants are the key to the success of the brand. Theseveral variants they have come up with are :

    Sport

    Army Adventure

    Bikers

    Color play

    Hiphop

    Neon

    Neon disc

    xy

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    PACKAGING :

    Fastrack has came up with new and contemporary packaging

    for its watches which attracts youth.

    SERVICES & WARRANTY

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    SERVICES & WARRANTY :

    Fastrack provides warranty of one year on all its watch

    range. After sales services are available on all Fastrack and

    Titan showrooms.

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    Product Life cycle

    Fastrack is in growth stage now as it is marking rapid climb

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    Fastrack is in growth stage now as it is marking rapid climb

    in sales. Early adaptors like the product and the additional

    customers start buying the product. The company

    continuously coming up with new features and variantskeeping the brand moving forward satisfying tastes and

    needs of different customers

    Levels Of Product :

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    Levels Of Product :

    Core product : Satisfying purpose of keeping track on time

    Actual product : Fastrack watch

    Expected product : Product with brand value and image

    Augmented product : Warranty, after sales service, design ,

    packaging.

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    Promotion

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    TVC :

    Most of the Fastrack TVC advertisements were dominated

    by youth and youth representing brand ambassadors likeJohn Abraham, Genelia and Virat Kohli.

    Some of the popular Fastrack advertisements are

    discussed below:

    Yes Sir Ad :

    A teacher was taking attendance,

    A boy responses his roll by raising his hand Girls get obsessed by looking at the watch worn by that

    boy Which has the message that this watch on your wrist

    makes you more stylish?

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    How many you ha

    Creative Advertising :

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    Creative Advertising :

    From Titan Fastrack where fashionable jeweller was a gift on

    purchase of any Fastrack watch. This jewellery set of apendant and earrings is contemporary and unique in form

    and material, with steel and acrylic being used together for

    stunning effect. This was launched for Valentines Day where

    the name scheme, The watch being advertised for (Fast

    track) as it pertains to the youth, jewellery (for the youth),

    valentines day (more so for the youth) and adding to the

    excitement is a limited edition FASTRACK VALENTINE'SCOLLECTION that is being made available in four designs.

    Only 300 watches of each design will be on sale across cities

    during this fortnight.

    These watches are designed is steel with leather straps in

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    the colours of the season black, red and silver. The dials

    are in matched colours with heart patterns, making the

    collection a true blend of fashion and romance. "Youngcouples are looking for new ways to discover their

    relationships and this set of special watches and matching

    jewellery from Fastrack, gives them just the reason to do so.

    The promotion was in Mumbai, Delhi, Pune and Bangalorefrom Feb 114.

    POSTER AD :

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    FASTRACK WEBSITE PROMOTION :

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    FASTRACK WEBSITE PROMOTION :

    Fastrack website is the tool they used to attract the youth,

    the pictures displayed on the website creates curiosity andinterest towards the product.

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    SALES PROMOTION :

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    Fastrack always come up with sales promotion during

    festival seasons and special locations. They provide 20% -40% discounts on all its watch ranges.

    BRAND AMBASSADOR :

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    BRAND AMBASSADOR :

    Brand Ambassadors for the Fastrack watch are Virat Kohli,

    Genelia D Souza, John Ambassador to appeal to youth.

    OUTDOOR ADVERTISING :

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    The billboard advertising is very popular

    however has to be really terse and catchy inorder to grab the attention of the passers by.

    Fastrack billboards can be found put up all over

    Delhi especially at places like the north campusuniversity area on the main road which the

    company knows that it is a youth centric area

    and since that is their target segment it puts up

    there. The brand also does trade shows during

    the festival area which a key rule to their

    promotional strategy through which hey engage

    the youth and make them aware of the brand.

    PUBLIC RELATIONS :

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    Fastrack one of the few companies in India

    to take the lead on embracing PR 2.0.Fastrack has come out with the Fastrack

    social media news room for bloggers.

    They are using the newsroom to shareinformation and news on Fastrack. It also

    features social media press releases (Bikers

    and Neon Disk), Flicker streams of Fastrack

    gears, social bookmarking buttons, videos,media coverage, product and company

    information, spokesperson profile, RSS

    feeds, and more.

    For the consumers, Fastrack has launched two Facebook

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    ,

    groups called Life on Fastrack and Bikers on the Fastrack,

    which have 121 and 71 members already, as on yesterday.

    The groups have attracted so many people in such a shorttime.

    Fastrack main site not the usual corporate stiffness but an

    attractive and very consumer oriented featuring contests,

    fun stuff, opinion polls among others. They plan to follow up

    with a Twitter part as well.

    It has launched MyExBox, an online campaign where users

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    can post videos that communicate. The month long online

    campaign is based on the Fastrackstheme Move On and

    encourages users to vent the reasons why they had to dumpsomeone or something and move on. According to the

    company, the most viewed video of the week wins Fastrack

    Merchandise and also a chance to get featured in a Fastrack

    TV commercial. This makes the campaign go viral as usersshare the videos with their friends to get more views.

    AIDA COMMUNICATION MODEL :

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    AIDA is a communication model which can be used by firms

    to aid them in selling their product or services. AIDA is anAcronym for Attention, Interest, Desire, and Action. When a

    product is launched the first goal is to grab attention and

    that is what fastrack did by introducing a mid price range of

    watches for the youth which were affordable as well ascreated a fashion statement for the youngsters

    Once we grab attention we held Interest, through promoting

    b i i k hli d li d b d

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    by getting virat kohli and genelia dsouza as brand

    ambassadors and coming up with new ranges every half

    yearly. The third stage is desire, to make the productdesirable to the consumer which was done by introducing

    new accessories by the brand like it introduced bags belts

    wristbands and sunglasses at the nominal price range .The

    final stage is the purchase action, and the company has beensuccessful with its strategy and the target customer has

    purchase the product.

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    Price

    Titan have watches like sonata to cover the lower level

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    income segment people and titan raga, octane, xylus to

    target higher segment people but they didnt had any

    watches to cover the youth market which is in flourish nowbecause more than 50% of population is youth, so they

    came up with fastrack to cover this segment and they are

    trying to cover the market share in youth sector and actually

    they are successful also because they cover 37% of 50% ofyouth population.

    PRICING OBJECTIVE :

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    PRICING OBJECTIVE :

    The pricing strategy adopted by Fastrack is market share

    maximization as they are targeting people with affordablecost range

    They have watches from the range of 499 to more than

    4000,so that they can attract customers of lower segment to

    higher segment and this clearly shows that they are into

    capturing more of the market share than making profit or

    other strategies.

    DISCOUNTS :

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    Fastrack always come up with discount offers at auspicious

    occasions to capture more market.

    They also provide exchange offers, when old watch is

    replaced by new watch they provide a discount upto 40%.

    PRICING CUES :

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    Fastrack follows odd pricing strategy and ends the price with

    5 . So people perceive the price as low as people in Indiatend to read from left to right

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    Place

    Fastrack is a product that u can find everywhere because of

    its parent company Titan Titan have already build the

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    its parent company Titan. Titan have already build the

    channels in the form of exclusive stores and outlets so

    fastrack products are also made available in those storesand later they established their own exclusive store of

    fastrack where all range of fastrack watches are available

    and these exclusive showrooms are present only in some

    cites while in other places they are being sold through theoutlets of Titan.

    PARALLEL DISTRIBUTION :

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    Fastrack follow parallel distribution network

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    It sells watches online through direct marketing

    It sells through factory outlets like Fastrack store & World

    of Titan.

    It sells its products in major chains like bigbaazar, citycentral etc.

    It sells through retail outlets ( watch shops , gift shops)

    Fastracks supply chain in mostly concentrated on Tier-1 and

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    pp y y

    Tier-2 cities as youth in urban cities look for style and

    branded products when compared to youth in rural and

    under developed areas. In tier-1 and tier-2 cities fastrackhave a huge supply chain to make products available in each

    and every corner of the city.

    REFERENCES :

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    www.fastrack.in

    http://en.wikipedia.org/wiki/Titan_Industries

    Our Special thanks to Bindu Mam for providing this

    http://www.fastrack.in/http://en.wikipedia.org/wiki/Titan_Industrieshttp://en.wikipedia.org/wiki/Titan_Industrieshttp://www.fastrack.in/
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    wonderful opportunity to do intense research on product.

    With regards,

    Srikanthbabu Katragadda (FK-2231)

    Ravindra Kumar Misra (FK-2352)Ammireddy Kovvuri (FN-184)

    Anju (FK-2334)