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    What is FMCG ?

    Also known as Consumer Packaged Goods (CPG)

    Products with quick turnover &relativelylow cost

    Less thinking by consumers

    Absolute profit made on FMCG products is relatively small

    but they sell in large quantity & earn large profits.

    Durable Products; E.g. Soaps, Cosmetics, teeth cleaning

    products, shaving products etc.

    Non-Durable Products; E.g. Glassware's, bulbs, batteries,

    plastic goods etc.

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    One of the fastest growing sector in early 1980s till 1990s

    After 1990s,

    o FMCG started losing their sheen due to introduction of other product typeso Totallack of imagination on the part of FMCG companies.

    By 2000, volumes & margins either shrank or stagnated

    During 2006, Consumers willingness to upgrade to better, value added

    products helped FMCG.

    According to a McKinsey Global Institute (MGI) study titled 'Bird of Gold':The Rise ofIndia's Consumer Market, the total consumption in India is likely

    to quadruple making India the fifth largest consumer market by 2025. Urban

    India will account for nearly 68 per cent of consumption growth while rural

    consumption will grow by 32 per cent by 2025.

    India ranks first in theN

    ielsen Global Consumer Confidence survey releasedin May 2010. India is one of the fastest growing markets in the world and the

    current consumer belief that recession would soon be a thing of the past has

    filled Indians with confidence, said Piyush Mathur, Managing Director,

    South Asia, The Nielsen Co. With 127 index points, India ranked number one

    in the recent round of the survey, followed by Indonesia (116) and Norway

    (115).

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    FMCG is the fourth largest sector in the Indian economy

    with a total market size of Rs.60,000cr.

    FMCG sector generates 5% of total factory employment in

    the country and is creating employment for three million

    people.

    FMCG Industry in India is expected to grow at an annual12% to become a Rs.4,00,000 cr. Industry by 2020

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    FMCG companies are Nestle, Unilever, Proctor & Gamble.

    Their products are in varieties of soft drinks, chocolate bars

    etc.

    Few FMCG brands are Coca-Cola, Kleenex, Pepsi etc.

    FMCG industry is

    o Innovative

    o Full of Rich Experience

    o Worldwide reach

    o Frequently travelling opportunities

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    The products often cater to 3 very distinct but usually wanted foraspects- necessity, comfort, luxury. They meet demands of the

    entire cross section of population . Price and income elasticity of

    demand varies across products and consumers.

    Individuals items are of small value although all FMCG products

    put together account for a significant part of the consumers

    budget.

    The consumer spends little time on the purchase decision. He

    seldom everlooks at the specifications. Brand loyalities or

    recommendations of reliable retailer/dealer drive purchasedecisions.

    Limited Inventory of these products are kept by consumer and

    prefers to purchase them frequently as when required.

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    1. Large Domestic Market:-

    2. Large Consumer Goods Spender:-

    3. Low Penetration & Low per Capita consumption :-

    4. Changing Lifestyles:-

    5. Retailing New growth area

    6. Demand & Supply Gap

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    1. Materials Availability:-

    2. Leveraging The Cost Advantage:-

    e.g. P & G outsourced Vicks Vaporub toAustralia, Japan etc. from Hyderabad

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    Geographic

    Demographic

    Social and Economic

    Behavioral

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    Household Care

    e.g. laundry soaps, mosquito repellents, dish cleaners etc.

    Food & beverages

    e.g. soft drinks, bakery products, tea, coffee, vegetables etc.

    Personal Care

    e.g. oral care, hair care, skin care, cosmetics, deodorants,

    perfumes etc.

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    Zone region- nearest zone will be targeted first

    Villages and town- helps to analyze marketing strategy

    Density

    Climate

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    Age- children or adult

    Gender-male or female

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    Income group- high, medium orlow

    Social and Economic- Education (illiterate, literate , highly

    literate), social class

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    Occasions ( Diwali, Deshehra, Eid)

    Brand loyalty (rural area people are morebrand loyal)

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    1. Britannia India Ltd. (BIL)

    2. DaburIndia Ltd.

    3. Indian Tobacco Corporation Ltd. (ITCL)

    4. Marico

    5. Nirma Ltd.

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    1. CadburyIndia Ltd. (CIL)

    2. Cargill

    3. Coca-Cola

    4. Colgate Palmolive India

    5. H.J. Heinz Co.

    6. Hindustan Lever Ltd. (HLL)

    7. Nestle India Ltd.

    8. Procter & Gamble

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    Differs from product to product

    examples:

    1. Mc Donald's Youth

    2. Vim bar - Housewives3. Pepsodent Kids

    4. Kellogg's Previously kids now adults too

    5. Sugar free Age group of35 and more

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    Direct on-screen marketing (e.g. Harpic)

    Power brand strategy

    (Include those brand that have maximum pulling power andgrowth e.g. lifebuoy soap)

    Power brand extension (e.g. lifebuoy talcum powder)

    Exit from non power brand

    Using India as a brand

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    Small size packet strategy

    Pricing strategy

    1. Mark up

    2. Go- deterring (e.g. bingo chips)3. Competitor based

    4. Product bundling

    Same value, size increase

    Same value, size decrease (e.g. society tea)

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    Huge investment on advertisement

    Frequent broadcast

    Specially during peak hours

    During live matches During popular TV shows

    Target TV channels ( M TV, V TV)

    Through banners, posters, trial packs, events, hoardings,radio etc.

    Based on Market Research

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    As a reminder

    To inform about our product

    To show the success of brand

    To attract the customers To hamper the unsecured mind of consumer (e.g.

    saffola,dettol)

    To arise the need purposely

    To attach consumer emotionally with product

    To show facts and figures of products

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    Surf excel for washing machine

    Vim bar gel

    Gillette razor

    Bingo chips Happy dent chewing gum

    Bourn vita, Horlicks

    Pepsodent, Colgate

    Pepsi, sprite, coca-cola

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    Attractive packs

    Vibrant colors

    Pack will show the important feature of product

    Protective packaging( bru coffee)

    Size wise packing (Navratna oil and Colgate) According to segmentation of Market

    Packaging should be enhanced time by time

    Affordable packs ( coca cola 200 ml).

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    According to the need of consumer

    To avoid the loss of product diversification

    To balance the profit through product line

    To avoid penetration by competitor ( perk glucose)

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    IndustrialMarketing FMCG

    Relationship driven Product Driven

    Maximize value of relationship Maximize value of transaction

    Small focused target market Large target market

    Multi-step Buying process,

    longer sales cycle

    Single-step Buying process,

    shorter sales cycle

    Rational buying decision based

    on business value

    Emotional buying decision based

    on status, desire or price

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    Case-Study

    HLL-Juggernaut-

    The DilemmaOf Growth

    (FMCG Markets India)