Fast Facts FY2020

FACILITIES & SERVICES

CHI Memorial Hospital – Chattanooga 2525 deSales Ave Chattanooga , TN (423) 495-2525

Licensed Beds: 349 Percent Occupancy: 64.6

CHI Memorial Hospital – Hixson 2051 Hamill Rd Hixson, TN (423) 495-7100

Licensed Beds: 74 Percent Occupancy: 52.2

CHI Memorial Hospital – Georgia 100 Gross Crescent Circle Ft. Oglethorpe, GA (706) 858-2000

Licensed Beds: 179 36 operating Percent Occupancy: 11.5

CHI Memorial Ooltewah Imaging Center6401 Mountain View Rd Ooltewah , TN

Comprehensive, technologically advanced diagnostic outpatient imaging services

CHI Memorial – Atrium Medical Center1949 Gunbarrel Road Chattanooga, TN

Convenient care, primary and pediatric care, cardiac, sleep center, corporate home health, and Memorial Health Services

CHI Memorial – Parkway 4700 Battlefield Parkway Ringgold, GA

Multi-specialty clinic for cancer, heart, breast, urology, surgery, lung care, and family and pediatric medicine, sleep center, advanced diagnostic imaging, MaryEllen Locher Breast Center

CHI Memorial Community Health3905 Hixson Pike, Suite 103 Chattanooga, TN

Primary care for underserved teens and adults, well-woman care, physicals, screenings and chronic disease management

CHI Memorial Child Care Center More than 596 children have graduated from the Super Stars Pre-K class

165 children currently enrolled with 30 professionals providing care

EMERGENCY DEPARTMENT CHI Memorial Hospital – Chattanooga • 34 treatment rooms • 4 trauma/critical care rooms • 6 fast track/quick care rooms • Accredited as a Primary Stroke Hospital • Leader in Code ST Elevation Myocardial

Infarction care

CHI Memorial Hospital – Hixson • 20 treatment rooms • 6 fast track/quick care rooms

CHI Memorial Hospital – Georgia • 18 treatment rooms

• 4 fast track/quick care rooms

FY CHI Memorial Fast Facts2020

CHI MEMORIAL PAYOR MIX

60.1% Medicare

5.6% Medicaid

27.8% Managed Care

1.4% Commercial

4.2% Self-pay

0.09% Other

BED COUNT

Bed Type Chattanooga Hixson Georgia

Medical/Surgical 287 64 36

Intensive Care 62 10

Clinical Decision* 30 6

*Not included in licensed bed count.

STATISTICS

Chattanooga Hixson Georgia MHCS

Admissions 16,557 3,279 450 20,286

IP Surgeries 6,842 734 1 7,577

OP Surgeries 10,283 2,476 63 12,822

Total Surgeries 17,125 3,210 64 20,399

Total ER Visits 38,602 26,790 19,028 84,420

Total OP Visits 273,202 66,448 32,871 372,521

Physician Visits 628,034

Home Health Visits 31,117

Case Mix 2.16 1.54 1.08 2.04

SERVICE LINE VOLUME

Physical Therapy (physical, speech, occupational therapy) 56,529

Continence Center 846

Diabetes & Nutrition 2,780

Emergency Transport 15,144

Guerry Heart & Vascular Center (patient days, surgeries, cath lab, and short stay) 36,820

Orthopedic Center (surgeries and joint camp) 6,418

Rees Skillern Cancer Institute(Radiation Oncology and Oncology Unit) 74,822

Robotic surgery (gyn, urologic, cardiothoracic, general, orthopedics) 1,063

Sleep Center 3,050

Weight Management 358

Wound 6,957

Imaging 279,976

* This data is obtained from the stats file and does not represent true service line data.

FINANCIALS

FY2020 Annualized

Net Patient Services Revenue $ 613,275

CHI Memorial Hospital – Chattanooga

$ 427,359

CHI Memorial Hospital – Hixson

$ 68,667

CHI Memorial Hospital – Georgia

$ 13,352

CHI Memorial Medical Group

$ 103,897

Nonpatient Revenue $ 38,809

Total Revenue $ 652,084

In FY2020, CHI Memorial provided nearly $36 million in community benefit including more than $12 million in financial assistance.

Charity Care $ 12,487,919

Unpaid Cost of Medicaid $ 14,950,351

Mission Driven Health Services

$ 531,348

Community Health Services

$ 2,536,248

Health Professionals Education

$ 3,185,389

Research $ 21,059

Contributions $ 1,302,181

Community Building $ 947,156

Total $ 35,961,651

12 MONTH TURNOVER

All Associates

RN

21%18%

15% 14%

15% VOLUNTARY

18% VOLUNTARY

14% OVERALL

21% OVERALL

83.33% White 0.37% American Indian 3.11% Asian 9.77% Black 0.13% Choose Not to Identify 1.65% Hispanic / Latino

0.04% Native Hawaiian or Pacific Islander

1.59% Two or More Races

ETHNICITY

EMPLOYEES

WORKFORCE DEMOGRAPHICS

# Employees

RN (Patient Care Only)

Avg Age - All

Employees

Avg Age - RNs

(Patient Care Only)

CHI Memorial Hospital Chattanooga 2,638 794 42 39

CHI Memorial Hospital Hixson 397 158 43 41

Mountain Management 808 20 46 45

CHI Memorial Medical Group 251 0 47 N/A

Chattanooga Heart Institite 295 50 41 34

CHI Memorial Hospital Georgia 206 66 46 43

TOTAL # EMPLOYEES 4,595 1,088

GENDER

# Female

% Female # Male % Male TOTAL

CHI Memorial Hospital Chattanooga 2,057 78% 581 22% 2,638

CHI Memorial Hospital Hixson 325 82% 72 18% 397

Mountain Management, CHI Memorial Health Partners, CHI Memorial Georgia, Chattanooga Heart Institute

1,311 84% 249 16% 1,560

Chose not to identify 0 / 0% 0 / 0%

CHI Memorial Fast Facts FY2020

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SERVICES Convenient Care

Atrium at Gunbarrel, Cleveland, LaFayette

CHI Memorial Community Health CHI Memorial Medical GroupDiabetes and Nutrition Center Emergency Centers with Fast Track Emergency Transport Services Foundation Guerry Heart & Vascular Center

interventional, open-heart, robotic surgery, valve clinic, cardiac rehab, vascular surgery

Health at Home Imaging LifelineMaryEllen Locher Breast CenterMetabolic and Bariatric Care Orthopedic Center

surgical, non-surgical and rehabilitation for joints, spine, shoulders, ankles and hands

Pelvic Health Care Pharmacy Physical TherapyRees Skillern Cancer Institute

Buz Standefer Lung CenterCancer Risk & Survivorship Center Center for Cancer SupportGenetic Counseling & Testing Radiation Center of Excellence

Robotic Surgery for urologic, gynecologic, cardiothoracic, bariatric and ENT conditions

Sleep CenterWeight Management CenterWorkplace HealthWound Healing Center with

hyperbaric oxygen (HBO) therapy

PHYSICIANS 624 Physicians on staff

CHI Memorial Medical Group• 149 MDs • 51 practices including hospitalists,

specialists and corporate health within a 75-mile radius:

Chattanooga, Cleveland, Dayton, Harrison, Hixson, Ooltewah, Signal Mountain, Soddy Daisy, Spring City, TN; Chickamauga, LaFayette, Ringgold and Trenton, GA.

Specialties • Breast Surgical Oncology • Cardiovascular Surgery • Family & Internal Medicine • Infectious Disease • Integrative Medicine • General & Laparoscopic Surgery • Geriatrics • Metabolic & Weight Loss Surgery • Neurology • OB/GYN• Pediatrics • Pulmonology • Rheumatology • Thoracic Surgery • Urology • Vascular Surgery

New Practices FY2020• CHI Memorial Stroke and

Neuroscience Center

Practice Providers• Primary Care Physicians: 63• Specialists: 35• Primary Care Advanced

Practice Clinicians: 43 • Specialist Advanced Practice

Clinicians: 17

Hospital Medicine Providers • Hospitalists and Intensivists: 44 • Advance Practice Clinicians: 21 • Neurohospitalists, Pulmonary/

Critical Care & Psychiatry: 7

The Chattanooga Heart Institute • 29 Cardiologists, 3 Cardiothoracic

Surgeons & 3 Vascular Surgeons• Advanced Practice Providers in

six locations in Chattanooga, East Brainerd, Hixson, Cleveland, and Jasper, Tennessee and Ringgold, Georgia

EXECUTIVE TEAM Janelle Reilly, market chief executive officer Diona Brown, Sr. VP, cardiovascular and neuroscience services Paul Farmer, president, The Chattanooga Heart Institute Sherry Fusco, SVP, surgical & ambulatory services Anthony Houston, chief operating officer Glyn Hughes, president, Mountain Management ServicesBetsy Kammerdiener, market director, mission integrationLisa McCluskey, VP, marketing & communications Andrew McGill, SVP, strategy, business development & government relationsDebra Moore, VP, oncology services and administrator, CHI Memorial Hospital Hixson Jennifer Nicely, president, CHI Memorial FoundationJeanie Smith, VP, surgical services Angie Stiggins, administrator, special operations leader, CHI Memorial Hospital GeorgiaMichael Sutton, market VP, finance

SOUTHEAST DIVISION EXECUTIVESLarry Schumacher, RN, FAAN, Sr. VP, operations, Southeast Division, Catholic Health InitiativesRhonda Hatfield, division chief nurse executive Troy Hammett, division chief financial officer Brad Pope, division chief administrative officer and chief human resources officer Melissa Roden, division VP, quality

BOARD OF DIRECTORS *Incoming FY2021 William Warren, MD, cardiologist, The Chattanooga Heart Institute; board chairJill Aplin, retired, Catholic Health Initiatives; board vice chair Corinne Allen, The Benwood Foundation consultant; board secretaryJohn Boxell, MD, physician advisor, cancer services; governance committee chairChristopher Crimmins, co-owner, The Chattanooga Land CompanyDavey B. Daniel, MD, oncologist, Tennessee OncologyArlene J. Donowitz, MD, internal medicine physician, Drs. Heinsohn, Donowitz, Rybolt and Nguyen Marilyn Helms, DBA, professor, Dalton State College School of BusinessSister Dorothy Jackson, Sisters of Charity of Nazareth MaryStewart Lewis, McGriff Insurance Services John Nash, MD, orthopedic surgeon, Center for Sports Medicine; quality and value committee chairSister Judith Raley, Sisters of Charity of Nazareth Janelle Reilly, market chief executive officer Larry Schumacher, SVP, divisional operations Mary Tanner, PhD, retired, UTC interim provost; physician transaction review committee chair Aaron Webb, JD, chief executive officer and president, CHI Living CommunitiesMichael Webb, MBA, president, Webb Financial Consultants; audit and compliance committee chairJeffery Wilson, DMin, pastor of New United Missionary Baptist Church James Zellner, MD, cardiothoracic surgeon, The Chattanooga Heart Institute; president, CHI Memorial Medical Staff Steven Perlaky, MD, president, CHI Memorial Hospital Georgia Medical Staff

FY CHI Memorial Fast Facts2020